Table of Contents

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User Guide

[UG template version 14c]
[Boost_Samsung_SM-G360P_UM_Eng_020415_R8]

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Table of Contents
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Summary of Contents for Samsung Galaxy Prevail LTE

  • Page 1: User Guide

    User Guide [UG template version 14c] [Boost_Samsung_SM-G360P_UM_Eng_020415_R8]...
  • Page 2: Table Of Contents

    Table of Contents Introduction ..............................About the User Guide ........................... Before Using Your Phone ......................Descriptions in the User Guide ..................... Screenshots and Key Labels ......................Other Notations ..........................Get Started ..............................Parts and Functions ..........................Phone Layout ..........................SIM Card ...............................
  • Page 3 Silent Mode/Airplane Mode ......................... Silent Mode ..........................Airplane Mode ..........................Enter Text ............................Touchscreen Keyboards ......................Samsung Keyboard ........................Google Voice Typing ........................Tips for Editing Text ........................Google Account ........................... Create a Google Account ......................Sign In to Your Google Account ....................
  • Page 4 Add Shortcuts to the Home Screen .................... Add Widgets to the Home Screen ....................87 Add Folders to the Home Screen ....................88 Phone App ..............................Place and Answer Calls ........................Call Using the Phone Dialer ......................Answer Phone Calls ........................
  • Page 5 Messaging and Internet ..........................138 Text and Multimedia Messaging ....................... Send a Text Message ....................... Send a Multimedia Message (MMS) ..................Save and Resume a Draft Message ..................New Messages Notification ....................... Manage Message Conversations ..................... Text and MMS Options ......................
  • Page 6 Browser ............................. 182 Use the Browser ........................Add a Bookmark ........................View Browser History ........................ Open New Browser Windows ....................Browser Settings ........................Chrome Browser ..........................Camera and Video ............................ Take Pictures and Record Videos ....................Take a Picture ........................... Viewfinder Screen ........................
  • Page 7 Sync Calendars ......................... Synchronize an Exchange ActiveSync Calendar ..............Clock ..............................Set Alarms ..........................World Clock ..........................Stopwatch ..........................Timer ............................Gadget Guardian ..........................GALAXY Apps ........................... Google Play Movies & TV ......................... Google Play Books ..........................Google Play Games ..........................
  • Page 8 Connect to a PC via USB ........................Transfer Files between Your Phone and a Computer .............. Wi-Fi ..............................Turn Wi-Fi On and Connect to a Wireless Network ..............Wi-Fi Settings ..........................Remove a Wi-Fi Network ......................Wi-Fi Direct ..........................Hotspot and Tethering ........................
  • Page 9 Display Settings ..........................322 Home Settings ........................... 324 Lock Screen Settings ........................325 Screen Lock ..........................325 Disable the Screen Lock ......................331 Lock Screen Options ......................... 332 Call Settings ............................334 Application Manager ......................... 335 Add Accounts ............................ 337 Backup and Reset ..........................
  • Page 10: Introduction

    Introduction The following topics describe the basics of using this guide and your new phone. About the User Guide Thank you for purchasing your new Prevail. The following topics explain how best to use this guide to get the most out of your phone. Before Using Your Phone Read Get Started...
  • Page 11: Get Started

    Get Started The following topics give you all the information you need to set up your phone and wireless service the first time. Parts and Functions These topics illustrate your phone’s primary parts and key functions. Phone Layout The following illustration outlines your phone’s primary external features and buttons. Part Description Earpiece...
  • Page 12 Part Description Lets you turn the phone on or off or turn the screen on or off, or switch Power/Lock Key your phone to silent mode, vibration mode, or airplane mode Lets you return to the previous screen, or close a dialog box, options Back Key menu, the Notification panel, or onscreen keyboard Returns you to the Home screen.
  • Page 13: Sim Card

    SIM Card The SIM card contains your account information. Handling SIM Card Keep the following in mind when handling a SIM card. ● Customer is responsible for any damage caused by inserting SIM Card in another-brand IC card reader, etc. The company is not responsible in such case. ●...
  • Page 14: Insert Sim Card

    Insert SIM Card Follow these instructions to insert a SIM card. Remember to power off your phone before inserting a SIM card. 1. Remove the battery cover. Lift gently in the direction shown.  2. Remove the battery. Lift upward gently as shown. ...
  • Page 15 3. Insert SIM card. Insert gently with gold IC chip facing downward.  4. Insert the battery. Align the contacts of the battery with the contacts in the phone.  Get Started...
  • Page 16: Sd Card

    5. Attach the battery cover. Make sure all the tabs are secure and there are no gaps around the cover.  SD Card Your phone supports the use of an optional SD card (not included) to expand its storage capacity. It supports cards up to 64 GB.
  • Page 17: Insert Sd Card

    Insert SD Card Follow these steps to insert an optional SD card (not included). Make sure to power your phone off before inserting or removing an SD card. 1. Remove the battery cover. Lift gently in the direction shown.  Get Started...
  • Page 18 2. Insert SD card. Insert SD Card all the way gently without bending and with terminals facing down.  Insert only SD Cards.  3. Attach the battery cover. Make sure all the tabs are secure and there are no gaps around the cover. ...
  • Page 19: Unmount The Sd Card

    Unmount the SD Card Always unmount the SD card before removing it from your phone. 1. From home, tap Apps > Settings > Storage. 2. Tap Unmount SD Card > OK.  The menu option name changes from Unmount SD Card to Mount SD Card. The card is now unmounted.
  • Page 20: Remove Sd Card

    Remove SD Card Follow these instructions to remove an SD card. Always power the phone off before inserting or removing an SD card. 1. Remove the battery cover. Lift gently in the direction shown.  2. Remove SD card. Get Started...
  • Page 21 3. Attach the battery cover. Make sure all the tabs are secure and there are no gaps around the cover.  Get Started...
  • Page 22: Format Sd Card

    Format SD Card When you insert an optional SD card for the first time, it is recommended that you format it on your phone. 1. From home, tap Apps > Settings > Storage. 2. Tap Format SD Card. Get Started...
  • Page 23 3. Tap Format SD Card again. 4. Tap Delete all to confirm.  All data on the SD card is erased, and the card is formatted for use on your phone. Get Started...
  • Page 24: Battery Use

    Battery Use The following topics explain how to insert and remove your phone’s battery. Battery Cautions Storage: Avoid storing or leaving battery with no charge remaining. Saved information and settings may become lost or changed, or battery may become unusable. Charge once every six months when storing or leaving unused for a long period.
  • Page 25 Lift gently in the direction shown.  2. Insert the battery. Align the contacts of the battery with the contacts in the phone.  3. Attach the battery cover. Make sure all the tabs are secure and there are no gaps around the cover. ...
  • Page 26: Remove The Battery

    Remove the Battery Follow these instructions to remove your phone’s battery. Always power the phone off before removing the battery. 1. Remove the battery cover. Lift gently in the direction shown.  Get Started...
  • Page 27 2. Remove the battery. Lift upward gently as shown.  3. Attach the battery cover. Make sure all the tabs are secure and there are no gaps around the cover.  Get Started...
  • Page 28: Charge The Battery

    Charge the Battery Follow these instructions to charge your phone’s battery using either the included charging head or via a USB connection on your computer. Charge Using the Charging Head 1. Plug the USB cable into the USB charger/accessory port on the bottom of your phone. 2.
  • Page 29 Charge Using a PC Connection Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending on the type of connection, your phone’s battery may not charge. 1. Insert the small end of the USB cable into the USB charger/accessory port on the bottom of your phone.
  • Page 30: Turn Your Phone On And Off

    Turn Your Phone On and Off The instructions below explain how to turn your phone on and off. Turn Your Phone On ■ Press and hold the Power/Lock Key.  Your phone will power on. Depending on the settings, you may see the Lock screen. Lock and Unlock Your Screen Screen Lock for information about using the screen...
  • Page 31: Turn Your Phone Off

    Turn Your Phone Off 1. Press and hold the Power/Lock Key to open the Device options menu. 2. Tap Power off to turn the phone off.  Your phone will power off. Your screen remains blank while your phone is off (unless the battery is charging). Get Started...
  • Page 32: Use The Touchscreen

    Use the Touchscreen Your phone’s touchscreen lets you control actions through a variety of touch gestures. Tap or Touch When you want to type using the onscreen keyboard, select items onscreen such as application and settings icons, or press onscreen buttons, simply tap or touch them with your finger. Get Started...
  • Page 33: Touch And Hold

    Touch and Hold To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item. Swipe or Slide To swipe or slide means to quickly drag your finger vertically or horizontally across the screen. Get Started...
  • Page 34 Drag To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position. Flick Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.
  • Page 35 Rotate For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger keyboard. See Touchscreen Keyboards for more details. Note: The Screen rotation check box needs to be selected for the screen orientation to automatically change.
  • Page 36: Activation And Service

    Pinch and Spread “Pinch” the screen using your thumb and forefinger to zoom out or “spread” the screen to zoom in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.) Activation and Service Before using your phone, you must set up your service with Boost Mobile.
  • Page 37: Complete The Setup Screens

    Activate Your Phone After setting up your account on boostmobile.com, simply turn your device on. Your device is designed to activate automatically. If you are swapping from another Boost Mobile device to a new one, be sure to turn off the old device before swapping the serial number (MEID). Once the MEID swap is complete, turn on the new device and the programming information will be pushed to your device automatically.
  • Page 38 End User License Agreement – Read this document carefully, and then tap I understand  and agree to the terms and conditions above. If you wish to send Samsung error data to help improve your phone, tap Yes. Get Started...
  • Page 39 Got Google? – Tap Yes and complete the steps to sign in to your current Google Account,  or tap No and then tap either Get an account (to set up a new Google Account) or Not now (to skip Google setup). The following options may apply depending on your selection: •...
  • Page 40 This phone belongs to… - If applicable, enter your first and last name and tap Done. This  information is used by the phone to personalize certain apps. Samsung account – Sign in to or create a new Samsung account for access to various  Samsung apps and services such as GALAXY Apps. Otherwise, tap Skip.
  • Page 41 3. Tap Finish. Your setup is now complete. Follow the onscreen instructions to learn about basic tap menu navigation, view tutorials, or just get started.  Your phone is now set up for use. If you skipped any part of the setup, you can access additional options through the Apps screen or through Settings.
  • Page 42: Basic Operations

    Basic Operations The following topics outline basic features and operations of your phone. Basics The following topics offer an overview of your phone’s basic operations. Home Screen and Applications (Apps) List Most of your phone’s operations originate from the Home screen or the apps list. For information about using the Home screen, see Home Screen Basics.
  • Page 43: Phone Settings Menu

    Phone Settings Menu You can customize your phone’s settings and options through the Settings menu. ■ From home, tap Apps > Settings – or – Drag the Notification panel down and tap Settings For more information, see Settings. Basic Operations...
  • Page 44: Portrait And Landscape Screen Orientation

    Portrait and Landscape Screen Orientation The default orientation for your phone’s screen is portrait (vertical), but many apps will change to landscape orientation (widescreen) when you rotate the phone sideways. ■ Not all screens will adjust for landscape orientation. Note: The Screen rotation check box needs to be selected for the screen orientation to automatically change.
  • Page 45: Capture Screenshots

    Capture Screenshots You can use your phone’s power and Home Keys to capture screenshots. ■ Press and hold the Power/Lock Key and Home Key at the same time to capture a screenshot of the current screen.  The current screenshot will be captured and stored in the Screenshots album in the phone’s Gallery.
  • Page 46: Applications

    Applications The following topics describe how to access the applications (apps) list and launch apps on your phone. Launch Applications All installed apps can be accessed and launched from the apps list. 1. From home, tap Apps  The apps list opens. 2.
  • Page 47: Apps List

    Apps List The apps list expands to include any apps you download and install on your phone. The following table outlines the primary apps that have been preinstalled on your phone. Function/Service Receive real-time local weather information at any location in the world. 1Weather Access 7-day and hourly weather forecasts for your area Meet new friends instantly with just one click.
  • Page 48 Function/Service Store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with Contacts your Google account, compatible email programs (including Exchange Server), and your Facebook friends Store, sync, and access your data across multiple devices with Google Drive Drive’s cloud storage...
  • Page 49 Function/Service Send and receive text and multimedia messages Messages Messaging Plus gives you the highest quality video calling, group chat, and Messaging+ sharing experience on your mobile phone Personalize your phone by selecting ID Packs featuring apps, ringers, Mobile ID wallpapers, widgets and more Manage your sounds, images, videos, Bluetooth files, Android files, and other My Files...
  • Page 50 Function/Service Discover more of the news and magazines you care about all in one app on your phone. Enjoy breaking news and in-depth articles featuring audio and Play Newsstand video. From sports, business, cooking, entertainment, fashion and more it’s all in one place The Google Play Store app is the place to go to find new Android apps, games, movies, music, and books for your phone.
  • Page 51: Phone Number

    Phone Number Follow the instructions below to display your phone’s wireless phone number. 1. From home, tap Apps > Settings > About device. 2. Tap Status.  You will see the number listed under My phone number. Basic Operations...
  • Page 52: Silent Mode/Airplane Mode

    Silent Mode/Airplane Mode The following topics explain how to use your phone’s Silent Mode and Airplane Mode settings. Silent Mode Silent mode mutes your phone’s ringtone, operation sounds, notifications, etc., to avoid disturbing others around you. To set silent mode: 1.
  • Page 53 1. Press and hold the Power/Lock Key to display the device options menu. 2. Tap Sound  Your phone’s sound settings are now restored. Tip: You can also access silent mode through the Notification panel. Drag the Status bar down to reveal the Notification panel and tap the speaker icon until you see Sound.
  • Page 54: Airplane Mode

    Airplane Mode Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can use apps that don’t require a signal or data. To turn on airplane mode: 1. Press and hold the Power/Lock Key to display the device options menu. 2.
  • Page 55 To turn off airplane mode: 1. Press and hold the Power/Lock Key to display the device options menu. 2. Tap Airplane mode > Turn off.  Your phone’s wireless connection features are now restored. Tip: You can also access silent mode through the Notification panel. Drag the Status bar down to reveal the Notification panel and tap Airplane mode >...
  • Page 56: Enter Text

    Assigning the Samsung Keyboard for Text Entry If you have multiple text input methods installed on your device, you can select the Samsung keyboard to be your default text input method from Settings, or you can choose it at any time while entering text.
  • Page 57: Google Voice Typing

    Google Voice typing to enter text by speaking. See Google  Voice Typing. If you have more than one language selected in Samsung Keyboard settings, you can swipe  your finger over to switch between languages. Configure Samsung Keyboard ■...
  • Page 58: Tips For Editing Text

    2. Speak into the microphone and watch your text being entered onscreen. 3. If the text is incorrect, tap DELETE. 4. Once you finish entering your text, the onscreen keyboard will reappear. If you manually stop recording, you can either tap the microphone again to start recording, or tap the keyboard to return to the keyboard.
  • Page 59: Google Account

    Google Account You will need a Google Account to access several phone features such as Gmail, Google Maps, Hangouts, and the Google Play applications. Before you are able to access Google applications, you must enter your account information. These applications sync between your phone and your online Google Account.
  • Page 60 Create a Google Account Using Your Phone 1. From home, tap Apps > Settings > Accounts. 2. Tap Google and then tap New. Basic Operations...
  • Page 61 3. Enter your First name and Last name, and then tap Next 4. Enter a desired Username, and then tap Next Basic Operations...
  • Page 62 5. When prompted, enter and reenter a password. 6. Create a security question and answer, enter a secondary email address to help you recover your password if you ever lose it, and then tap Next Note: When setting up a new Google Account, either on your phone or online, you will be prompted to add a secondary email address.
  • Page 63 7. Configure your Google data backup and communication, and then tap Next 8. Read the Google Terms of Service, Privacy Policy, and other legal documents, and then tap I accept. Basic Operations...
  • Page 64 9. Enter the letters from the Authenticating screen and then tap Next 10. Your phone connects with the Google servers and saves your account information. Basic Operations...
  • Page 65: Sign In To Your Google Account

    11. Your Google account is listed in Settings under Apps > Settings > Accounts.  You are signed in to your Google Account. Sign In to Your Google Account If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign in to your Google Account.
  • Page 66 2. Tap Google, and then tap Existing. 3. Enter your Gmail username and password, and then tap Next 4. Choose whether or not to back up your data to your Google Account and whether to receive communications from Google. Basic Operations...
  • Page 67 5. Set up payment information for use in the Google Play Store. 6. Your Google account is listed in Settings under Apps > Settings > Accounts.  You are now signed in to your Google Account, and your phone will start synchronizing with your Google Account.
  • Page 68: Google Play Store

    Google Play Store ™ Google Play is the place to go to find new Android apps, books, movies, and music for your phone. Choose from a wide variety of free and paid content ranging from productivity apps and games to bestselling books and blockbuster movies and music.
  • Page 69: Find And Install An App

    Find and Install an App When you install apps from the Google Play Store and use them on your phone, they may require access to your personal information (such as your location, contact data, and more) or access to certain functions or settings of your phone.
  • Page 70: Request A Refund For A Paid App

    Note: You need a Google Wallet account to purchase items on Google Play. See Google Wallet to set up a Google Wallet account if you do not have one. 6. The subsequent screen notifies you whether the app will require access to your personal information or access to certain functions or settings of your phone.
  • Page 71: Update An App

    Update an App Depending on your settings, many apps will update automatically, or you can update apps directly from the Play Store app. Update an App Directly 1. From home, tap Apps > Play Store Basic Operations...
  • Page 72 2. Tap Menu > My apps. 3. Tap the app you want to update, and then tap Update > Accept.  The app update is downloaded and installed. Basic Operations...
  • Page 73 Set Automatic App Updates 1. From home, tap Apps > Play Store 2. Tap Menu > My apps. Basic Operations...
  • Page 74 3. Tap the app you want to set for auto-update, and then tap More options > Auto-update.  The app is set to update automatically whenever an update becomes available. Note: Automatic updates are unavailable for some apps. Basic Operations...
  • Page 75: Uninstall An App

    Uninstall an App You can uninstall any app that you have downloaded and installed from Google Play. 1. From home, tap Apps > Play Store 2. Tap Menu > My apps. Basic Operations...
  • Page 76: Get Help With Google Play

    3. On the Installed screen, tap the app you want to uninstall, and then tap Uninstall > OK.  The app is uninstalled and removed from your phone. Get Help with Google Play The Google Play store app offers an online help option if you have questions or want to know more about the app.
  • Page 77: Lock And Unlock Your Screen

    2. Tap Menu > Help.  The Web browser will take you to the Google Play Store Help Web page, where you will find comprehensive, categorized information about Google Play. Lock and Unlock Your Screen Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it.
  • Page 78: Update Your Phone

    Turn the Screen On and Unlock It 1. To turn the screen on, press the Power/Lock Key.  The Lock screen appears. 2. Swipe your finger across the screen to unlock it.  The screen is unlocked. If you have set up a screen lock, you will be prompted to draw the pattern or enter the ...
  • Page 79: Update Your Phone Software

    Update Your Phone Software You can update your phone's software using the System update option. Before Updating Your Phone Updating your phone may result in a loss of saved data depending on the condition of your phone (malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating your phone firmware.
  • Page 80 As an added precaution, to preserve any data on your microSD card (not included) please unmount it from your phone prior to starting the update process. From home, tap Apps > Settings > Storage > Unmount SD card. Update Your Phone’s Software Once you have backed up all your data, use the Update now option to update your phone’s software.
  • Page 81 2. Tap Update.  Your phone automatically downloads and installs any available updates. You may be required to power your phone off and back on to complete the software upgrade. Confirm Your Current Phone Firmware 1. From home, tap Apps >...
  • Page 82: Update Your Profile

    2. Locate the Baseband version read-only field. Update Your Profile This option allows you to automatically update your online user profile information. If you choose to change your user name and select a new one online, you must then update the user name on your phone.
  • Page 83: Update Your Prl

    2. Follow the onscreen instructions.  The phone will download and install the profile update and you will see a confirmation when complete. Note: If your data services or account syncing ever seems to go out unexpectedly, use this feature to reconnect with the network.
  • Page 84: Your Phone Interface

    Your Phone Interface The following topics describe how to use and customize your phone’s Home screen, understand the Status bar, and use the Notification panel. Home Screen Basics The Home screen is the starting point for your phone’s applications, functions, and menus. You can customize your Home screen by adding application icons, shortcuts, folders, widgets, and more.
  • Page 85 Item Description The Status bar displays icons to notify you of your phone’s status (on the right Status Bar side) and notifications (on the left side) The notification area of the Status bar (on the left) displays notifications for Notification Area incoming messages, missed calls, application updates, and more The status area of the Status bar (on the right) displays phone and service Status Area...
  • Page 86: Extended Home Screens

    Extended Home Screens In addition to the main Home screen, your phone features extended Home screens to provide more space for adding icons, widgets, and more. Press Home to display the main Home screen and then drag across the screen to move from the main screen to an extended screen. There are up to four extended screens available in addition to the main Home screen.
  • Page 87 To go directly to a particular screen: 1. From any screen, pinch the screen to display thumbnail images of all screens. 2. Swipe left or right and tap the screen you want to open. Your Phone Interface...
  • Page 88: Status Bar

    Status Bar The Status bar at the top of the Home screen provides phone and service status information on the right side and notification alerts on the left. To view the Notification panel or access the quick settings menu, tap the Status bar and drag it down. Status Bar Layout Main Notification Icons Icon...
  • Page 89 Icon Notification New Hangout message New Boost Zone message Event USB connection Alarm is active Warning Update available Update downloading Update successful Keyboard active More notifications available (drag down to view) Main Status Icons Icon Status ® Bluetooth active GPS active ®...
  • Page 90 Icon Status Vibrate Speakerphone active Network (full signal) Network (roaming) Enhanced 4G LTE data service 3G (data service) Airplane mode Sync active Alarm is set Battery (charging) Battery (full charge) Your Phone Interface...
  • Page 91: Notifications Panel

    Notifications Panel Drag the Status bar down to open the Notification panel. From there, you can check notifications, download updates, open messaging apps, use the quick settings menu, and more. Open the Notifications Panel ■ Drag the Status bar down. (Slide your finger down from the top of the screen.) ...
  • Page 92: Customize The Home Screen

    Notifications Panel Layout The Notification panel gives you access both to notifications and the quick settings menu. Customize the Home Screen Learn how to set the wallpaper and add, move, or remove shortcuts, widgets, and folders from the Home screen. Operations for Rearranging the Home Screen Moving Widgets and Icons: From home, touch and hold an item and then drag it to the desired ●...
  • Page 93: Change The Wallpaper

    Change the Wallpaper Select and assign your phone’s background wallpaper. 1. From home, touch and hold an empty space, and then tap Wallpapers. You can also access the wallpaper menu through settings. From home, tap Apps >  Settings > Display > Wallpaper. Your Phone Interface...
  • Page 94 2. Tap an option to select the wallpaper. Home screen to set the background wallpaper for your Home screen. Select from Gallery,  Wallpapers, or ID wallpapers. Lock screen to set the wallpaper for your phone’s Lock screen. Select from Gallery or ...
  • Page 95: Add Shortcuts To The Home Screen

    Add Shortcuts to the Home Screen You can add shortcuts for quick access to favorite apps from the Home screen. 1. From home, tap Apps  The Apps list opens. 2. Touch and hold an app icon.  The icon will disengage and you will see thumbnails of your Home screens. 3.
  • Page 96: Add Widgets To The Home Screen

    Add Widgets to the Home Screen You can add widgets to your phone’s Home screen. Widgets are self-contained apps that display on a Home screen. Unlike a shortcut, the Widget works like as an onscreen application. There are all kinds of widgets, including links to a specific contact, Internet bookmarks, Gmail and email accounts, and many others.
  • Page 97: Add Folders To The Home Screen

    Add Folders to the Home Screen You can group Home screen shortcuts into folders for convenient access. 1. From home, touch and hold a shortcut you want to place in a folder, and then drag it to Create folder 2. Type a name for the folder and tap Done. ...
  • Page 98: Phone App

    Phone App The following topics outline the use of your device’s phone app to place and receive calls, use voicemail, set up and manage contacts, and more. Place and Answer Calls The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options.
  • Page 99: Call Using The Phone Dialer

    Call Using the Phone Dialer The most “traditional” way to place a call is by using the phone’s dialer screen. 1. From home, tap Phone to display the phone screen.  The phone app opens. If necessary, tap the Keypad tab to display the dialer screen. Phone App...
  • Page 100 2. Tap the number keys on the dial pad to enter the phone number. As you enter digits, Smart Dial searches for contacts that match. If you see the number you  want to dial, tap it to place the call immediately without entering the rest of the number. 3.
  • Page 101: Call Emergency Numbers

    4. To end the call, tap  The call ends. Troubleshooting Issue: Call does not connect. Answer 1: Was the number dialed using the area code? If not, try dialing the full 10-digit number including the area code. Answer 2: Are you in an area with poor wireless coverage? Try calling again from another area. Call Emergency Numbers You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted.
  • Page 102: Answer Phone Calls

    Answer Phone Calls The following information lets you know how to answer incoming calls, mute the ringer on incoming calls, reject incoming calls, and more. When you receive a phone call from a contact, the Incoming call screen appears and displays the caller ID icon, name, and phone number of the calling party.
  • Page 103: Mute The Ringing Sound

    2. To end the call, tap  The call ends. Mute the Ringing Sound ■ To mute the ringer without rejecting the call, press the volume button down. Phone App...
  • Page 104: Reject An Incoming Call

    Reject an Incoming Call ■ When a call arrives, drag to the left to reject it.  The ringtone or vibration will stop and call will be sent directly to voicemail. Phone App...
  • Page 105 Reject a Call and Send a Text Message You can reject an incoming call and automatically send a text message to the caller. 1. When a call arrives, drag up from the bottom of the screen.  You will see a list of preset text messages. Tap one of the messages to send it to the caller.
  • Page 106: In-Call Screen Layout And Operations

    In-Call Screen Layout and Operations While you are on a call, you will see a number of onscreen options. In-Call Screen Layout Tap options to activate them during a call. ● Add call: Tap to initiate a conference call (3-way call). ●...
  • Page 107 Note: The Bluetooth button is activated to show the current call is routed to the connected Bluetooth headset. To route the current call back to the phone, tap Bluetooth to temporarily use the phone. Tap  it again to route the call back to the connected Bluetooth headset. When Bluetooth or the Bluetooth headset is turned off, the call is routed through either the ...
  • Page 108: Place Calls From Contacts/Call Logs

    Place Calls from Contacts/Call Logs Make calls quickly using Contacts and Call Logs. Place a Call from Contacts You can place phone calls directly from entries in your Contacts list. 1. From home, tap Phone to display the phone app. Phone App...
  • Page 109 2. Tap Contacts to display the Contacts list.  The contacts list appears. 3. Tap a contact. 4. Tap Call next to the number you want to call.  The phone dials the number. The call begins when the other party answers. Phone App...
  • Page 110: Call From Call Logs

    5. To end the call, tap  The call ends. Tip: You can also place a call directly from the Contacts list. Swipe the entry you want to call from left to right to place a call to the entry’s primary number. Call from Call Logs The Call logs list lets you quickly place calls to recent incoming, outgoing, or missed numbers.
  • Page 111 2. Tap Logs to display the Call logs list.  The call logs list appears. 3. Tap an entry to display the call details. 4. Tap Call to place a call.  The phone dials the number. The call begins when the other party answers. For additional options, tap the name or number.
  • Page 112: Optional Services

    5. To end the call, tap The call ends.  Tip: You can also place a call directly from the Call logs list. Swipe the entry you want to call from left to right to place a call. Optional Services The following topics outline additional voice-related services available with your phone, including call services, voicemail, and more.
  • Page 113: Visual Voicemail

    2. Touch and hold to dial your voicemail number.  Your phone dials the voicemail access number. 3. Follow the system prompts to: Create your password.  Record your name announcement.  Record your greeting.  Important: Voicemail Password – It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access.
  • Page 114: Set Up Visual Voicemail

    Set Up Visual Voicemail Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail. You should set up your voicemail and personal greeting as soon as your phone is activated. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. Note: To set up your traditional voicemail box, see Voicemail Setup.
  • Page 115: Review Visual Voicemail

    4. Tap Personalize now and follow the system prompts to: Create a password (part of standard voicemail).  Record your name announcement.  Record your greeting.  Important: Voicemail Password – It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access.
  • Page 116: Listen To Multiple Voicemail Messages

    Listen to Multiple Voicemail Messages When you are done listening to a voicemail message you can easily access other voicemail messages without returning to the main voicemail screen. 1. Listen to the current voicemail message. 2. Swipe your finger left or right to display the next or previous message. ...
  • Page 117: Visual Voicemail Options

    Visual Voicemail Options Your visual voicemail options appear as icons at the bottom of the voicemail review screen. 1. From home, tap Apps > Voicemail 2. The following options are available when viewing new voicemail messages: Subscribe to subscribe to the premium Voice-to-Text transcription service. (Requires an ...
  • Page 118 3. Tap a message to review it. The following options are available while listening to voicemail messages: Call: Dial the number the message came from.  Share: Send the message via Wi-Fi Direct, social accounts, and so on.  Delete: Delete selected messages. ...
  • Page 119: Configure Visual Voicemail Settings

    Configure Visual Voicemail Settings The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings, and more. 1. From home, tap Apps > Voicemail 2. Tap More options > Settings.  You will see the voicemail settings menu. Phone App...
  • Page 120: Change Your Main Greeting Via The Voicemail Menu

    3. Select an option to change its settings. Avatar: Configure you Avatar options.  Display: Change your voicemail message theme and enter a name to identify yourself to  people when replying or forwarding messages. Help: View help topics for using Visual Voicemail. ...
  • Page 121: Caller Id Blocking

    Edit the Display Name via the Voicemail Menu From your Visual Voicemail menu, you can quickly change the name or number attached to your voice messages. 1. From home, tap Apps > Voicemail 2. Tap More options > Settings > Display > Display name. 3.
  • Page 122: Call Waiting

    Call Waiting When you are on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your phone’s screen informs you that another call is coming in and displays the caller’s phone number (if it is available). To respond to an incoming call while you are on a call: ■...
  • Page 123 To switch back to the first caller: ■ Tap Swap. Note: For those calls where you don’t want to be interrupted, you can temporarily disable Call Waiting by pressing before placing your call. Call Waiting is automatically reactivated once you end the call. Phone App...
  • Page 124: Conference Calling

    Conference Calling With conference calling, also known as 3-way calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls. 1. On the Phone screen, enter a number and tap (or place a call from Log or Contacts).
  • Page 125: Call Forwarding

    3. When you are connected to the second party, tap Merge. Your conference call is now in session. 4. To end the three-way call, tap Note: If one of the people you called hangs up during your call, you and the remaining caller stay connected.
  • Page 126: Call Settings

    To deactivate Call Forwarding: 1. From home, tap > Keypad tab. 2. Tap 3. Tap  You will hear a tone to confirm the deactivation. Call Settings Your phone’s Call Settings menu lets you configure your voicemail options and a number of other settings for the phone application.
  • Page 127 Setting Description DDTM Make/receive voice calls or use voicemail while using mobile networks Use the Call Settings Menu 1. From home, tap Phone  The phone app opens. Phone App...
  • Page 128: Contacts

    2. Tap More options > Settings > Call.  The call settings menu appears. 3. Configure your options. Tap a menu item to display its options.  Select your options and follow the prompts to set them.   Your call settings options are set. Contacts The Contacts application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google...
  • Page 129: Add A Contact

    Add a Contact You can add contacts from your phone’s Phone application. Enter details such as name, phone numbers, email addresses, mailing addresses, and more. 1. From home, tap Phone > Contacts tab.  You will see the Contacts list. You can also access contacts directly from the Contacts shortcut or the apps list.
  • Page 130 2. Tap to add a contact.  The “Save contact to” screen appears. 3. If you have multiple account types associated with your phone, select a contact type. Select Google if you want to save contacts to your Google Account; these will be synced ...
  • Page 131 4. Use the keyboard to enter as much information as you want. : Tap the picture icon to assign a picture to the contact.  Name: Enter the contact’s name.  Phone: Enter a phone number for the contact.  Groups: If desired, assign the contact to one or more contact groups.
  • Page 132 5. When you have finished adding information, tap Save.  The contact is added. Save a Phone Number You can save a phone number to Contacts directly from the phone keypad. 1. From home, tap Phone > Keypad tab. Phone App...
  • Page 133 2. Enter a phone number and tap Add to Contacts. 3. To add the number to an existing contact, tap Update existing. To add a new contact, tap Create contact. For an existing contact, tap the contact name and select a number type for the new number. ...
  • Page 134: Check Contacts

    Check Contacts View a contact’s details by displaying a contact entry. 1. From home, tap Phone > Contacts tab.  You will see the Contacts list. You can also access contacts directly from the Contacts shortcut or the apps list. From home, ...
  • Page 135: Contacts Screen Layout

    2. Tap a contact to view its details.  The contact’s detailed listing appears. Contacts Screen Layout The following illustration show’s your Contacts app layout and describes the various features. Phone App...
  • Page 136: Edit A Contact

    Item Description Groups tab Show contact groups Favorites tab Show favorites contacts Contacts tab Show all contacts Contact Tap to show contact’s details Tap to show thumbnail of contact entry. Tap an icon to place a call, send a message, Image etc.
  • Page 137 2. Tap a contact to view its details.  The contact’s detailed listing appears. 3. Tap Edit 4. Tap any field you want to change or add. See Add a Contact. 5. Add or edit the information, and then tap Save. ...
  • Page 138: Delete A Contact

    Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile, Home, Work, etc.), tap the type to the left of the field. Note: To add more phone numbers, email addresses, etc., tap on the right side of the entry field.
  • Page 139 2. Tap a contact to view its details.  The contact’s detailed listing appears. 3. Tap More options > Delete. Phone App...
  • Page 140 4. Tap OK.  The contact is deleted. Tip: You can also touch and hold the contact from the contact list and then tap Delete > OK. Phone App...
  • Page 141: Share A Contact

    Share a Contact You can quickly share contacts using Bluetooth, email, Gmail, or text messaging. 1. From home, tap Phone > Contacts tab.  You will see the Contacts list. 2. Tap a contact to display it, and then tap More options >...
  • Page 142 3. In the Share name card menu, select a method: Bluetooth to send the information via Bluetooth. See Bluetooth for information on pairing and  sending via Bluetooth. Drive to save the information to your Google Drive account.  Email to send the information as an email attachment. If prompted, select an email account. ...
  • Page 143: Import Contacts

    Import Contacts Your phone offers a couple of options for importing contacts from external storage or optional installed memory cards. Import Contacts from an SD Card or Device Storage Import (load) contacts that have been backed up on an optional SD Card (not included). Before Importing Contacts from an SD Card You will need to have installed an optional SD card with previously backed up contacts information into your phone before you can import contacts.
  • Page 144: Back Up Contacts

    2. Tap More options > Settings > Contacts > Import/Export.  You will see the Import/Export contacts menu. 3. Tap Import from SD card or Import from device storage. 4. Select a destination for the imported contacts. 5. Follow the onscreen instructions to complete the import. ...
  • Page 145 Back Up Contacts to Your SD Card 1. From home, tap Phone > Contacts tab.  You will see the Contacts list. 2. Tap More options > Settings > Contacts > Import/Export.  You will see the Import/Export contacts menu. Phone App...
  • Page 146 3. Tap Export to SD card. 4. Tap OK to confirm the export. 5. Follow the onscreen instructions to complete the export.  The contacts are exported and saved to the installed SD card. Phone App...
  • Page 147: Messaging And Internet

    Messaging and Internet With wireless service and your phone’s messaging and data capabilities, you have the opportunity to share information through many different channels and accounts, including Gmail (Google), personal and corporate email, text and multimedia messaging, social networking accounts, and Hangouts. Text and Multimedia Messaging With Text Messaging (SMS), you can send and receive instant text messages between your wireless phone and another messaging-ready phone.
  • Page 148: Send A Multimedia Message (Mms)

    4. Tap the “Enter message” box and then start composing your message. Note: A counter appears below the Send button to tell you how many characters you have entered and how many characters are left. Once you go over the 160-character limit, a new message is created but automatically joined into one when received.
  • Page 149: Create A Slideshow

    Note: You can add a subject line by tapping More options > Add subject. 4. Tap the “Enter message” box, and then start composing your message. 5. Tap 6. In the Attach window, select from the following file attachments: Audio. Select Record audio to make a voice recording and attach it, or Audio to attach a ...
  • Page 150: Save And Resume A Draft Message

    Add a video: Tap > Video and select a video. (You cannot add both a picture and a  video on the same slide.) Add music or a voice recording: Tap > Audio and select a file.  Add a new slide: Tap More options >...
  • Page 151: Manage Message Conversations

    Manage Message Conversations Text and multimedia messages that are sent to and received from a contact (or a number) are grouped into conversations or message threads in the Messaging screen. Text or MMS conversations let you see exchanged messages (similar to a chat program) with a contact on the screen. Read a Text Message ■...
  • Page 152: Delete Message

    Note: If you are concerned about the size of your data downloads, check the multimedia message size before you download it. Reply to a Message 1. From home, tap Apps > Messages 2. On the Messaging screen, tap a conversation to open it. 3.
  • Page 153: Text And Mms Options

    Text and MMS Options The messages settings menu lets you control options for your text and MMS messages including message limits, size settings, and notifications. 1. From home, tap Apps > Messages 2. On the Messaging screen, tap More options >...
  • Page 154: Create And Send Gmail

    • Status bar: Preview messages on the Status bar. Emergency alerts:  • Emergency alerts: Set which alert types to receive. • Emergency notification preview: Play a sample emergency alert tone. • Vibrate: Vibrate for emergency alerts. Alert reminder: Select a time interval for emergency alerts to repeat. •...
  • Page 155: Create And Send A Gmail Message

    Create and Send a Gmail Message Use your phone to create and send Gmail messages. 1. From home, tap Apps > Gmail  The Gmail inbox opens. 2. In the inbox, tap Compose  The Gmail composition window opens. Messaging and Internet...
  • Page 156 3. Enter the message recipient(s), subject, and message, and then tap Send  The Gmail message is sent. Gmail Composition Options ● Adding Cc/Bcc: In the mail composition window, tap More options > Add Cc/Bcc, and then add recipients. ● Attaching Pictures or Videos: In the mail composition window, tap More options >...
  • Page 157: Check Received Gmail Messages

    Check Received Gmail Messages Your phone allows you to access, read, and reply to all your Gmail messages. Open New Gmail Messages When new Gmail arrives, you will see in the Status bar. 1. Drag the Status bar down to display the Notification panel. 2.
  • Page 158 2. Tap the message thread you want to view.  The message thread opens, with the newest message displayed. Options when Reviewing Gmail Messages ● Replying to Gmail Messages: With the Gmail message open, tap Reply , compose your reply message, and tap Send To reply to all, tap Options >...
  • Page 159: Manage Gmail Messages

    Manage Gmail Messages Your phone give you control over how you manage your Gmail messages, with labels, thread management, search capabilities, adding multiple Google Accounts, and more. Use Gmail Labels Gmail saves all mail in one box, but you can add labels that allow you to sort your Gmail conversation threads.
  • Page 160 2. Touch and hold a conversation thread to add a checkmark to it, and then tap Options > Move to. 3. Tap a label for the thread.  The thread is added to the selected label. Messaging and Internet...
  • Page 161: Archive Gmail Threads

    Archive Gmail Threads Remove sent and received Gmail threads so they do not appear in the inbox. When replies arrive for archived threads, they appear in the inbox again. 1. From home, tap Apps > Gmail  The inbox opens. 2.
  • Page 162: Mute Gmail Threads

    Mute Gmail Threads If registered on a mailing list, there will be threads with always-continuing conversations. For long threads that are not important, mute the threads and they will no longer appear in the inbox. When mail arrives that includes user's address as a recipient or in Cc, mail will again appear in the inbox. 1.
  • Page 163 2. Touch and hold a conversation thread to add a checkmark to it, and then tap Options > Mute.  The thread is now hidden. Messaging and Internet...
  • Page 164: Delete Gmail Threads

    Delete Gmail Threads If you no longer wish to keep a Gmail conversation thread, you can simply delete it from the inbox. 1. From home, tap Apps > Gmail  The inbox opens. 2. Touch and hold a conversation thread to add a checkmark to it, and then tap Delete ...
  • Page 165: Search Gmail Messages

    Search Gmail Messages If you need to find a specific message or message thread, you can search Gmail from the inbox. 1. From home, tap Apps > Gmail  The inbox opens. 2. Tap More options > Search. Messaging and Internet...
  • Page 166: Report Spam Or Phishing Messages

    3. Enter your search text and tap Search  The search results appear. Tap a message or thread from the list to display it. Report Spam or Phishing Messages You can report spam or phishing messages from your phone’s Gmail inbox. 1.
  • Page 167 2. Touch and hold a conversation thread to add a checkmark to it, and then tap More options > Report spam or Report phishing.  The selected message is reported as spam or phishing. Messaging and Internet...
  • Page 168: Add Another Google (Gmail) Account

    Add Another Google (Gmail) Account If you have multiple Gmail accounts you wish to view on your phone, you can add them from the Settings > Accounts menu. 1. From home, tap Apps > Settings > Accounts. 2. Tap Google, and then tap Existing. Messaging and Internet...
  • Page 169 3. Enter your Gmail username and password, and then tap Next 4. After your phone connects with the Google servers, select the items you would like to sync with your phone and then tap Sync now. 5. Tap Finish setup. ...
  • Page 170: Switching Between Gmail Accounts

    Switching Between Gmail Accounts If you have more than one Gmail account set up, you can switch between them in the Gmail app. 1. From home, tap Apps > Gmail  The inbox opens. 2. Tap Inbox Messaging and Internet...
  • Page 171: Email

    3. Tap the account you want to view from the list at the top of the menu.  The selected account inbox is displayed. Email Use the Mail application to send and receive email from your webmail or other accounts, using POP3 or IMAP, or access your Exchange ActiveSync account for your corporate email needs.
  • Page 172: Add An Email Account

    Add an Email Account You can add several types of personal email accounts, such as POP3 and IMAP accounts, on your phone. Add an Email Account from the Email App You can add email accounts directly from the email app, even if you have another email account set up. 1.
  • Page 173 2. Tap More options > Settings > Manage accounts. Add account. 3. Tap 4. Follow the onscreen instructions to complete the account setup.  The email account is added and you will begin receiving email for the account. Messaging and Internet...
  • Page 174 Add an Email Account from the Settings Menu You can also set up email accounts from the Settings > Accounts menu. 1. From home, tap Apps > Settings > Accounts. 2. Tap Email. Messaging and Internet...
  • Page 175 3. Enter the Email address and Password for the email account and then tap Next.  Tapping Next prompts your phone to attempt a “regular” email setup and test the incoming and outgoing servers. If you have custom settings you need to configure, tap Manual setup and enter your settings. ...
  • Page 176 5. Enter an account name and a display name and tap Done to complete setup.  The email account is set up and you will begin receiving email for the account. Important: If the account type you want to set up is not in the phone database, you will be asked to enter more details.
  • Page 177: Add An Exchange Activesync Account

    Add an Exchange ActiveSync Account If you synchronize your phone with your Exchange ActiveSync account, you can read, manage, and send email in the same easy way as with a POP3/IMAP account. However, you can also access some powerful Exchange features. Important: Before setting up a Microsoft Exchange ActiveSync Account, contact your company’s Exchange Server administrator for required account settings information.
  • Page 178 2. Tap Microsoft Exchange ActiveSync. 3. Enter the Email address and Password for the email account and then tap Manual setup. Messaging and Internet...
  • Page 179 4. Enter the required information. Domain\username: Enter your network domain and username, separated by “\”.  Password: Enter your network access password (case-sensitive).  Exchange server: Enter your system’s Exchange server remote email address. Obtain this  information from your company network administrator. Use secure connection (SSL): Tap to place a checkmark in the box, if your system requires ...
  • Page 180: Compose And Send Email

    Compose and Send Email Compose and send email using any account you have set up on your phone. Increase your productivity by attaching files such as pictures, videos, or documents to your email messages. 1. From home, tap Apps > Email ...
  • Page 181 2. Tap Compose  The email composition window opens. 3. Enter the message recipient(s), subject, and message. 4. Tap Send  The email message is sent. Messaging and Internet...
  • Page 182: Open New Email Messages

    Open New Email Messages When new email arrives, you will see in the Status bar. 1. Drag the Status bar down to display the Notification panel. 2. Tap the new message from the Notification panel.  The new email message opens. Messaging and Internet...
  • Page 183: Open Email Messages

    If you have two or more new email messages, tapping the notification opens the email inbox.  Tap a message to open it. Open Email Messages You can also open and read email messages directly from the email inbox. Reading and replying to email on your phone is as simple as on your computer.
  • Page 184: Delete An Email Account

    ● Syncing Accounts Manually: Sync sent and received email messages manually at any time regardless of the automatic sync settings. Switch to the account you want to sync and then tap Sync ● Replying to Email Messages: With an email message open, tap Reply or Reply all compose your reply message, and tap Send Forwarding Email Messages: With the email message open, tap Forward...
  • Page 185 2. Tap More options > Settings > Manage accounts. 3. Tap Delete Messaging and Internet...
  • Page 186 4. Select the account(s) to delete, and then tap Done. 5. Tap OK to confirm.  The account is deleted from your phone Messaging and Internet...
  • Page 187: Manage Your Email Inbox

    Manage Your Email Inbox Your email inbox provides management options for viewing, sorting, and deleting your email messages. View Your Email Inbox 1. From home, tap Apps > Email  The email inbox opens. 2. Tap the email account at the top of the screen to select a different inbox, or tap Combined view to see all your email inboxes at once.
  • Page 188: Exchange Activesync Email Features

    Delete an Email Message 1. On the email account inbox, touch and hold the message you want to delete. 2. On the options menu, tap Delete. Delete Multiple Email Messages 1. On the email account inbox, tap the check box next to the messages you want to delete. 2.
  • Page 189: Data Services General Information (Lte And 3G Networks)

    Receive Email Notifications Receive alerts and notifications when new emails arrive. Notification Sound Select the sound played when new emails arrive. Vibrate Set your phone to vibrate when new emails arrive. Additional Settings Configure Exchange ActiveSync account and security settings. Data Services General Information (LTE and 3G Networks) The following topics will help you learn the basics of using your data services, including managing your...
  • Page 190 Set Your Network Options 1. From home, tap Apps > Settings > More networks > Mobile networks > Network mode. 2. Select LTE/CDMA or CDMA.  The phone will scan for the best available network and will automatically connect to it. Messaging and Internet...
  • Page 191: Data Connection Status And Indicators

    When your phone is connected via the Enhanced 4G LTE network, the LTE icon appears on the Status bar. Note: The Enhanced 4G LTE network is self-discoverable, which means no additional steps are required for your phone to connect to it. Data Connection Status and Indicators Your phone displays the current status of your data connection through indicators at the top of the screen.
  • Page 192: Use The Browser

    Use the Browser Launching the browser is as easy as tapping an icon. ■ From home, tap Apps > Internet  The browser opens. The first time you launch Internet, you may be prompted to enter your 10-digit wireless phone ...
  • Page 193: Add A Bookmark

    Add a Bookmark Bookmark favorite sites using the browser menu options. 1. From home, tap Apps > Internet  The browser opens. Messaging and Internet...
  • Page 194 2. Navigate to the Web page you want to bookmark, and tap Bookmarks > Add Bookmark  The add bookmark window opens. 3. Check or change the bookmark title, URL, etc., and then tap Save.  The Web page is added to bookmarks. Bookmark Options ●...
  • Page 195: View Browser History

    View Browser History Use the browser menu options to view your browsing history. 1. From home, tap Apps > Internet  The browser opens. 2. Tap Bookmarks  The bookmark window opens. Messaging and Internet...
  • Page 196: Open New Browser Windows

    3. Tap the History folder and then tap an entry.  The Web page opens. Open New Browser Windows Use windows to switch between websites quickly and easily. 1. From home, tap Apps > Internet  The browser opens. Messaging and Internet...
  • Page 197 2. Tap Windows manager  The window opens. If you don’t see Windows manager , drag the Web page down to display the address  bar. 3. Tap New window  A new window appears. Messaging and Internet...
  • Page 198: Browser Settings

    To switch windows, tap Windows manager , and then touch a thumbnail.  Browser Settings Customize your experience with the Internet through the browser settings menu. 1. From home, tap Apps > Internet  The browser opens. Messaging and Internet...
  • Page 199 2. Tap More options > Settings, and customize your browser settings.  Your browser settings are saved. Messaging and Internet...
  • Page 200: Chrome Browser

    Chrome Browser In addition to the default “Internet” Web browser, your phone supports the Chrome mobile Web browser. If you are signed in with a Google Account, the Chrome browser will import all your bookmarks and other Web preferences for use on your phone. 1.
  • Page 201 2. Tap the address bar at the top and enter search words (for a Google search) or a Web address (URL).  The search results appear or a Web page opens. Chrome Support ■ To find on-phone help with Chrome, from Chrome, tap More options >...
  • Page 202: Camera And Video

    Camera and Video You can use the camera or video camera to take and share pictures and videos. Your phone comes with a 5 megapixel camera with an autofocus feature that lets you capture sharp pictures and videos. Take Pictures and Record Videos The following topics teach you how to take pictures and record videos with your phone’s camera.
  • Page 203 1. From home, tap Apps > Camera  The camera viewfinder appears. 2. Aim the camera at your subject and then touch and hold  Auto focus activates. 3. Release to take the picture.  The shutter clicks and the picture is captured and saved to your phone or SD card. Camera and Video...
  • Page 204: Viewfinder Screen

    Viewfinder Screen The Viewfinder screen lets you view your subject and access camera controls and options. ● Switch Between Front/Back Cameras: Switch between the back camera lens and the front-facing camera lens (for self-portraits, video chatting, etc.). ● Shortcuts Menu: Quickly access frequently-used camera settings. To customize the Shortcuts Menu, touch and hold an icon to display the available options, and then drag an available icon to the option you want to replace.
  • Page 205: Record Videos

    Record Videos Record high-quality videos using your phone’s video camera. Note: If you have an SD card installed, pictures and videos are stored to the SD card. If no card is installed, pictures and videos are saved to your phone’s memory. 1.
  • Page 206: View Pictures And Videos Using Gallery

    3. Tap to pause recording. Tap to stop recording.  The camera stops recording and the video is captured and saved to your phone or SD card. View Pictures and Videos Using Gallery Using the Gallery application, you can view pictures and watch videos that you’ve taken with your phone’s camera, downloaded, or copied onto your storage card or phone memory.
  • Page 207 2. Tap an album (such as Camera).  The list of pictures and videos for the album opens. To select another album, tap Back to return to the Albums tab.  3. Tap an image to view the picture or video. ...
  • Page 208: Edit Pictures

    Note: When viewing pictures, you can touch and hold on a picture or video to open a selection menu and choose what to do with the picture or video. Edit Pictures Whether you are browsing pictures in filmstrip or grid view in the Gallery application, you can touch and hold on a picture to open a selection menu and choose to delete the picture, rotate or crop it, and more.
  • Page 209 2. Tap an album (such as Camera).  The list of pictures and videos for the album opens. 3. Tap the picture you want to rotate. 4. Tap More options and then select either Rotate left or Rotate right.  The picture is rotated and saved to the phone or SD card, depending on your settings. Camera and Video...
  • Page 210 Crop a Picture 1. From home, tap Apps > Gallery  The album list opens. 2. Tap an album (such as Camera).  The list of pictures and videos for the album opens. 3. Tap the picture you want to crop. Camera and Video...
  • Page 211 4. Tap More options > Crop.  A crop box appears on the picture. 5. To adjust the crop box size, touch and hold the edge of the box. When directional arrows appear, drag your finger inward to or outward to resize the crop box. To move the crop box to the part of the picture that you want to crop, drag the crop box to the ...
  • Page 212: Share Pictures And Videos

    6. Tap Done to apply the changes to the picture.  The cropped picture is saved in the album as a copy. The original picture remains unedited. Share Pictures and Videos The Gallery application lets you send pictures and videos using email or multimedia messages. You can share pictures on your social networks (such as Facebook, Flickr, Picasa, and Twitter) and share videos on YouTube.
  • Page 213 2. Tap an album (such as Camera).  The list of pictures and videos for the album opens. 3. Tap the album that contains the pictures or videos you want to share. 4. Tap the pictures or videos you want to share. To select multiple items, touch and hold an image to turn on multiple select.
  • Page 214 5. Tap Share via and then on the Share via menu, tap Email or Gmail.  Follow onscreen prompts to complete and send the message. Note: If you selected Email and you have multiple email accounts, the default email account is used. Check the “From”...
  • Page 215: Send A Picture Or Video By Multimedia Message

    Send a Picture or Video by Multimedia Message Multimedia Messaging (MMS) lets you send pictures and videos using your phone’s messaging app. Although you can send several pictures or videos in a multimedia message, it may be better to just send one at a time, especially if the files are large in size.
  • Page 216 2. Tap an album (such as Camera).  The list of pictures and videos for the album opens. 3. Tap the album that contains the pictures or videos you want to share. 4. Tap the pictures or videos you want to share. To select multiple items, touch and hold an image to turn on multiple select.
  • Page 217 5. Tap Share via and then on the Share via menu, tap Messages.  Follow the onscreen prompts to complete and send the message. For more information about sending multimedia messages, see Send a Multimedia Message (MMS). Camera and Video...
  • Page 218: Send Pictures Or Videos Using Bluetooth

    Send Pictures or Videos Using Bluetooth You can select several pictures, videos, or both and send them to someone’s phone or your computer using Bluetooth. 1. From home, tap Apps > Gallery  The album list opens. 2. Tap an album (such as Camera). ...
  • Page 219 3. Tap the album that contains the pictures or videos you want to share. 4. Tap the pictures or videos you want to share. To select multiple items, touch and hold an image to turn on multiple select. Tap all the items ...
  • Page 220: Share Videos On Youtube

    Share Videos on YouTube ™ You can share your videos by uploading them to YouTube . Before you do this, you must create a YouTube account and sign in to that account on your phone. 1. From home, tap Apps >...
  • Page 221 3. Tap the album that contains the videos you want to share. 4. Tap the videos you want to share. To select multiple videos, touch and hold an image to turn on multiple select. Tap all the  videos you want to include. 5.
  • Page 222: Camera Settings

    Camera Settings You can adjust your camera’s settings using the icons on the main camera screen and the full camera settings menu. Switch Cameras Your phone lets you switch between the front and back cameras. 1. From home, tap Apps >...
  • Page 223: Adjust Camera Settings

    Adjust Camera Settings You can configure your camera’s settings to fit any situation and event. 1. From home, tap Apps > Camera  The camera viewfinder appears. 2. Tap Settings  The camera settings menu opens. Camera and Video...
  • Page 224 3. Select your desired settings.  The settings are applied. Settable items differ depending on the camera and camera mode in use.  Camera and Video...
  • Page 225: Useful Apps And Features

    Useful Apps and Features The following topics detail many of your phone’s tools and features such as maps and navigation, calendar, clock, social networking apps, music, memos, and more. 1Weather Receive real-time local weather information at any location in the world. Access 7-day and hourly weather forecasts for your area.
  • Page 226: Boost Music

    Boost Music Discover millions of DRM-free music tracks, ring tones, and ringback tones from Boost’s official music store and player. ■ From home, tap Apps > Boost Music  The Boost Music app launches. Boost Wallet Boost 411 gives you access to a variety of services and information, including residential, business, and government listings;...
  • Page 227: Calculator

    Calculator Your phone’s convenient built-in calculator lets you perform basic mathematical equations. 1. From home, tap Apps > Calculator  The calculator app launches. Useful Apps and Features...
  • Page 228 2. Tap onscreen keys for calculations.  Calculation results appear. 3. To use the scientific calculator, make sure Screen rotation is turned on (Notification panel > Screen rotation), and rotate the screen to the landscape orientation.  Keys for the scientific calculator appear. Useful Apps and Features...
  • Page 229: Calendar

    Calendar Use Calendar to create and manage events, meetings, and appointments. Your Calendar helps organize your time and reminds you of important events. Depending on your synchronization settings, your phone’s Calendar stays in sync with your Calendar on the Web, Exchange ActiveSync calendar, Google Calendar, and Outlook calendar.
  • Page 230: Add An Event To The Calendar

    Add an Event to the Calendar Add events to your calendar directly from the Calendar application. 1. From home, tap Apps > Calendar  The Calendar app opens. Useful Apps and Features...
  • Page 231 2. Tap Create New  The add event window opens. Enter an event title, start date/time, end date/time, etc., and then tap Save.  The event is added to your calendar. Selecting a Calendar ■ If you have more than one calendar, select a calendar in which to add events: Select My Calendar to create an event that will appear only on your phone.
  • Page 232: View Calendar Events

    View Calendar Events You can display the Calendar in daily, weekly, monthly, or agenda view. To change the Calendar view, tap the Year, Month, Week, Day, Agenda, or Task tabs along the side. 1. From home, tap Apps > Calendar ...
  • Page 233 2. Tap a date and then tap an event.  The event details appear. Tap the event to view details, and then tap to edit the event.  Useful Apps and Features...
  • Page 234: Sync Calendars

    Sync Calendars You can select which calendars you’d like to sync on your phone, along with what types of information you want to sync. 1. From home, tap Apps > Calendar  The Calendar app opens. Useful Apps and Features...
  • Page 235 2. Tap More options > Calendars. 3. Select sync options by adding or removing check marks from the items.  The sync settings have been updated. Useful Apps and Features...
  • Page 236 4. Tap Back to return to Calendar view, and then tap More options > Sync.  The selected calendars sync. Useful Apps and Features...
  • Page 237: Synchronize An Exchange Activesync Calendar

    Synchronize an Exchange ActiveSync Calendar If you have set up a Microsoft Exchange ActiveSync account on your phone, you can also synchronize Exchange ActiveSync calendar events on your phone. Calendar events on your Exchange ActiveSync will also show in Calendar if you chose to synchronize with the Exchange ActiveSync Server. 1.
  • Page 238: Clock

    Clock Your phone has a clock app that lets you set alarms, view time in time zones around the world, use a stopwatch, set a timer, and use your phone as a desk clock. Checking the Time You can check the current time any time on your phone. The current time displays in the upper right corner of the Status bar.
  • Page 239 2. Tap Date and time. 3. Set available date and time options.  Your date and time settings are applied and saved. Useful Apps and Features...
  • Page 240: Set Alarms

    Set Alarms Set multiple alarms using your phone’s Clock app. 1. From home, tap Apps > Clock  The Clock appears. 2. Tap the Alarm tab and then tap Create alarm Useful Apps and Features...
  • Page 241 3. Set the alarm options, including time, days, repeat pattern, alarm type, alarm tone, and volume, and then tap Save.  The alarm is set. Phone at Alarm Time ● At alarm time, the phone sounds the alarm tone and/or vibrates. ●...
  • Page 242: World Clock

    World Clock The world clock lets you keep track of the current time in multiple cities around the globe. 1. From home, tap Apps > Clock  The Clock appears. 2. Tap World Clock. Useful Apps and Features...
  • Page 243: Stopwatch

    3. Tap Create and select a city. 4. Repeat to add multiple cities. Stopwatch The stopwatch lets you time events down to the hundredth of a second. 1. From home, tap Apps > Clock  The Clock appears. Useful Apps and Features...
  • Page 244 2. Tap Stopwatch. 3. Tap Start to begin timing. 4. Tap Stop to stop timing. Additional options include Lap to keep track of laps, Restart to continue timing, and Reset to  reset the stopwatch to zero. Useful Apps and Features...
  • Page 245: Timer

    Timer The timer provides a countdown timer for up to 99 hours, 59 minutes, and 59 seconds. 1. From home, tap Apps > Clock  The Clock appears. 2. Tap Timer. 3. Use the keypad to set the length of the timer. 4.
  • Page 246: Gadget Guardian

    From home, tap Apps > Gadget Guardian GALAXY Apps Discover apps designed exclusively for your Galaxy phone. Note: You must sign in to a Samsung account in order to download GALAXY apps. ■ From home, tap Apps > GALAXY Apps Google Play Movies &...
  • Page 247: Google Play Newsstand

    Google Play Newsstand With Google Play Newsstand, discover more of the news and magazines you care about all in one app on your phone. Enjoy breaking news and in-depth articles featuring audio and video. From sports, business, cooking, entertainment, fashion and more it’s all in one place. ■...
  • Page 248 6. Flick the screen left or right to select a library category such as Artist or Albums. 7. Tap an item from the category window and then tap a song.  The song begins playing. Google Play Music Screen Layout The following diagram outlines the main features of the Play Music app player screen.
  • Page 249 Feature Description Shuffle Shuffle the current playlist or queue Rate (thumbs up/thumbs down) Rate the current song Create Playlists in Google Play Music Organize music into playlists to fit every occasion. 1. From home, tap Apps > Play Music  The Play Music app opens to the library. 2.
  • Page 250: Google Maps

    Google Maps Use the Google Maps app to determine your location, find directions, browse local businesses and attractions, rate and review places, and more. View Maps of Specified Places Use Google Maps to locate and map a specific address or destination. 1.
  • Page 251 2. Tap Search 3. Enter an address, city, facility name, etc., and then tap a candidate in the results list.  A map of the specified location opens. Useful Apps and Features...
  • Page 252: Google Search

    Google Maps Operations ● Viewing Current Location: From the Maps app, tap ● Obtain Useful Area Information for Current Location: From the Maps app, tap , enter the information you are looking for, and then tap a result to view it. ●...
  • Page 253 If confirmation appears, follow onscreen instructions.  If a description for Google Now appears, tap Next and read information. Tap Enable on the  last page if you want to use Google Now. 2. Type your search keywords and tap Search ...
  • Page 254: Use Google Voice Search

    Use Google Voice Search Use your voice to search instead of typing, with Google Voice Search. 1. From home, tap Apps > Voice Search  The Voice Search window opens. 2. Speak your search terms.  Search results appear. Useful Apps and Features...
  • Page 255: Google Wallet

    Google Wallet You must have a Google Wallet account associated with your Google Account to purchase items from the Google Play Store app. To create a Google Wallet account, do one of the following: ■ On your computer, go to google.com/wallet to create a Google Wallet account.
  • Page 256 1. From home, tap Apps > Gallery  The album list opens. 2. Tap an album (such as Camera).  The list of pictures and videos for the album opens. 3. Select an album or tap a thumbnail to view the picture or video. Useful Apps and Features...
  • Page 257: View Photos And Videos

    4. From the main Gallery screen, you can use these options: Tap a picture or video to display it in full screen view.  Touch and hold thumbnails to select them (indicated by a check mark).  Tap Menu to choose a display style. You can view by Album, All, or Locations. ...
  • Page 258 2. Tap an album (such as Camera).  The list of pictures and videos for the album opens. 3. Tap a thumbnail to view the picture. While viewing a picture full-screen you can use these options: Share via: Choose a method for sharing the picture. ...
  • Page 259: Working With Photos

    View Videos Note: If no icons are displayed on the screen in addition to the picture, tap anywhere on the screen to display them. 1. From home, tap Apps > Gallery 2. Tap a video to select it. When the video is displayed full-screen, you can use these options: Share via: Choose a method for sharing the video.
  • Page 260: Share Photos And Videos

    5. To move the crop box to the part of the photo that you want to crop, drag the center of the box to the desired position. 6. Tap Done to apply the changes to the picture. The cropped picture is saved along with the original copy in your default storage location. Share Photos and Videos You can share and send pictures and videos from your phone using several different methods, including messaging, email, social media apps, Bluetooth, and more.
  • Page 261: Send Photos Or Videos Using Bluetooth

    Send Photos or Videos Using Bluetooth You can select several photos, videos, or both and send them to someone’s device or your computer using Bluetooth. 1. From home, tap Apps > Gallery 2. Tap the album that contains the photos or videos you want to send. 3.
  • Page 262: Memo

    Memo Use your phone’s memo app to save text, memos, lists, and more. 1. From home, tap Apps > Memo  The memo list appears. Useful Apps and Features...
  • Page 263: My Files

    2. Tap and enter your memo title and text. 3. Tap Save.  The memo is saved. My Files My Files allows you to manage your sounds, images, videos, Bluetooth files, Android files, and other data in one convenient location. This application allows you to launch a file if the associated application is already on your phone.
  • Page 264: Nba Game Time

    SHORTCUTS: Contains shortcuts to files or folders that you have added. This option only  appears if you have added shortcuts to the My Files main screen. LOCAL STORAGE: View folders and files in their storage locations.  • Device storage: View folders and files located on the phone. •...
  • Page 265: Scout

    Scout Scout by Telenav is a daily personal navigator that helps you get where you are going. It lets you see and hear turn-by-turn directions and it can provide important, personalized information about traffic and alternate routes. ■ From home, tap Apps >...
  • Page 266 2. Tap New Hangout to start a new Hangout. 3. Type a name, email, number, or circle, or select a contact from the list. Useful Apps and Features...
  • Page 267: Uber

    From home, tap Apps > Uber Video Play videos stored on your phone, or from your other devices (you must sign in to your Samsung account to play videos synced from your other devices). 1. From home, tap Apps > Video 2.
  • Page 268: Youtube

    Use Pop-Up Play Multitask with Pop-Up Play by transforming your video player into a pop-up window floating on the screen. The video will continue to play, and the pop-up window can be resized or moved anywhere on the screen. 1. From home, tap Apps >...
  • Page 269 2. Search through the YouTube channels and tap a video you want to see.  The video plays on your phone screen. Tap the screen to pause or resume play while watching.  Post a Video to YouTube You can post videos to your YouTube account from your phone. Before posting, you must set up a YouTube account and sign in to it on your phone.
  • Page 270 2. Tap Options > Uploads > More options > Upload.  The Open from menu appears. 3. Select a video to upload. Enter a title, description, and tags, and select a privacy setting.  4. Tap Upload  The video is uploaded to your YouTube channel. Useful Apps and Features...
  • Page 271: Connectivity

    Connectivity The following topics address your phone’s connectivity options, including USB file transfer and tethering, Wi-Fi, Bluetooth, IR connectivity, and more. Connect to a PC via USB One way to back up or sync files between your phone and a computer is by using a direct USB connection.
  • Page 272 Transfer Files Between the Phone and a Computer 1. Connect your phone to your computer using the supplied USB charger/accessory cable. Insert the larger end of the cable to the USB charger/accessory port at the bottom of the  phone. Insert the USB end of the cable into an available USB port on your computer.
  • Page 273: Wi-Fi

    3. You will see either Connected as a media device or Connected as a camera. The files on your phone can now be accessed via your computer. For most transfers, you'll want to use Connected as a media device.  To change the option, tap Connected as a media device in the Notification panel to open ...
  • Page 274: Turn Wi-Fi On And Connect To A Wireless Network

    Turn Wi-Fi On and Connect to a Wireless Network Use the Wireless & networks setting menu to enable your phone’s Wi-Fi radio and connect to an available Wi-Fi network. 1. From home, tap Apps > Settings > Wi-Fi.  The Wi-Fi settings menu appears. 2.
  • Page 275  Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks. To disable Wi-Fi, tap the ON/OFF slider again.  3. Tap a Wi-Fi network to connect, enter the password (if it’s not an open network), and then tap Connect.
  • Page 276: Wi-Fi Settings

    Wi-Fi Settings Use the Wi-Fi settings menu to manually set your Wi-Fi connection options. 1. From home, tap Apps > Settings > Wi-Fi.  The Wi-Fi settings menu appears. 2. Tap the ON/OFF slider to turn Wi-Fi on.  Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks. To disable Wi-Fi, tap the ON/OFF slider again.
  • Page 277 3. Tap More options > Advanced.  The advanced Wi-Fi settings menu appears. 4. Configure your Wi-Fi settings.  Your Wi-Fi settings changes are saved. Connectivity...
  • Page 278: Remove A Wi-Fi Network

    Remove a Wi-Fi Network You may wish to remove a connected Wi-Fi network. 1. From home, tap Apps > Settings > Wi-Fi.  The Wi-Fi settings menu appears. 2. Press and hold the name of the connected access point, and then tap Forget network. Connectivity...
  • Page 279: Wi-Fi Direct

     Wi-Fi is disconnected and the network settings are removed. After “forgetting” an access point, you need to enter the correct password (and other network  settings, if required) to reconnect. Wi-Fi Direct Use Wi-Fi Direct to connect directly to other Wi-Fi Direct devices using only Wi-Fi, without a wireless access point (network) or through the Internet.
  • Page 280 2. Tap the ON/OFF slider to turn Wi-Fi on.  Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks. 3. Tap More options > Wi-Fi Direct.  The Wi-Fi Direct settings menu appears. Wi-Fi Direct and Wi-Fi are unavailable at the same time. ...
  • Page 281: Hotspot And Tethering

    4. Tap a device with which to connect. If connected via Wi-Fi, you will see a confirmation. Follow the onscreen instructions.  5. Accept the connection on the other device.  The phone is connected via Wi-Fi Direct. If a connection is not accepted after a certain period, the connection request is cancelled. ...
  • Page 282 Set Up Hotspot 1. From home, tap Apps > Settings > Hotspot and Tethering. 2. Tap Hotspot. Connectivity...
  • Page 283 3. Tap Hotspot, and then tap the ON/OFF slider to turn Hotspot on.  Hotspot is enabled. To disable Hotspot, tap the ON/OFF slider again.  Note: The best way to keep using the phone as a hotspot is to have it connected to a power supply. Important: Write down the passkey (password) for this communication (shown onscreen).
  • Page 284: Bluetooth Tethering

    Bluetooth Tethering You can share your phone’s Internet connection with other devices via Bluetooth. 1. From home, tap Apps > Settings > Hotspot and Tethering. 2. Tap Bluetooth tethering to enable the feature. See Bluetooth.  Bluetooth tethering is enabled. To disable Bluetooth tethering, uncheck Bluetooth tethering.
  • Page 285: Bluetooth

    Bluetooth ® Bluetooth is a short-range communications technology that allows you to connect wirelessly to a number of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled handhelds, computers, printers, and wireless phones. The Bluetooth communication range is usually approximately 30 feet.
  • Page 286 To enable Bluetooth 1. From home, tap Apps > Settings > Bluetooth.  The Bluetooth settings open. 2. Tap the ON/OFF slider to turn on Bluetooth.  Bluetooth is enabled. To disable Bluetooth, tap the ON/OFF slider again.  Connectivity...
  • Page 287: Pair Bluetooth Devices

    Tip: You can also turn Bluetooth on or off with the Quick settings button in the Notification panel. Drag the Status bar down to display the Notification panel and then tap Bluetooth to turn Bluetooth on or off. Note: Turn off Bluetooth when not in use to conserve battery power, or in places where using a wireless phone is prohibited, such as aboard an aircraft and in hospitals.
  • Page 288 Unpairing from a Paired Device 1. From the Bluetooth settings menu, tap Settings next to the paired device you wish to unpair. 2. Tap Unpair.  The device is unpaired from your phone. To make another connection with the device, you will need to pair again.
  • Page 289: Connect To A Paired Bluetooth Device

    Connect to a Paired Bluetooth Device You can listen to music over a Bluetooth stereo headset, or have hands-free conversations using a compatible Bluetooth headset or car kit. It’s the same procedure to set up stereo audio and hands-free devices. 1.
  • Page 290: Share Information Using Bluetooth

    Share Information Using Bluetooth You can use Bluetooth to transfer information between your phone and another Bluetooth-enabled device such as a phone or notebook computer. Note: Your phone must be paired with another Bluetooth-enabled device in order to share information. Types of Data You Can Share via Bluetooth You can share the following types of information, depending on the device you are connected to: ●...
  • Page 291 2. Tap a contact to send. 3. Tap More options > Share name card > Bluetooth. Connectivity...
  • Page 292 4. Tap a paired device to receive the data.  The contact information is sent. If you see a message to confirm, follow the onscreen instructions.  Connectivity...
  • Page 293 Receiving Contacts Data via Bluetooth Note: Your phone must be paired with another Bluetooth-enabled device in order to share information. 1. When another device attempts to send a file to your phone via Bluetooth, you will see a request to accept the file. 2.
  • Page 294 When your phone receives a file, you will see a notification. To open the file immediately,  drag the Status bar down to display the Notification panel, and then tap the notification. When you open a received file, what happens next depends on the file type: ...
  • Page 295: Settings

    Configure call settings and voicemail settings Application manager Manage applications and system processes Add account Set up accounts such as Samsung, Google, and more Set up backup options for your phone, as well as resetting the phone to its Backup and reset factory defaults...
  • Page 296 Category Description Set accessibility options such as screen magnification, hearing aid Accessibility compatibility, etc. Language and input Set up language and input methods for your phone Date and time Set your phone’s date and time Ultra power saving Save battery power by using a minimal Home screen layout and limiting the mode number of available apps Display the battery charge as a percentage on the Status bar, and view...
  • Page 297: Access Settings

    Access Settings ■ From home, tap Apps > Settings  The settings menu opens. Settings...
  • Page 298: Tty Mode

    TTY Mode A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone. Your phone is compatible with select TTY devices. Please check with the manufacturer of your TTY device to ensure that it supports digital wireless transmission.
  • Page 299 2. Tap Additional settings > TTY mode. 3. Tap TTY Full, TTY HCO, or TTY VCO to turn TTY mode on. – or – Tap TTY Off to turn TTY mode off.  Your phone’s TTY mode is set. Note: When enabled, TTY mode may impair the audio quality of non-TTY devices connected to the headset jack.
  • Page 300: Wi-Fi Settings

    Warning: 9-1-1 Emergency Calling It is recommended that TTY users make emergency calls by other means, including Telecommunications Relay Services (TRS), analog cellular, and landline communications. Wireless TTY calls to 9-1-1 may be corrupted when received by public safety answering points (PSAPs), rendering some communications unintelligible.
  • Page 301 2. Tap the ON/OFF slider to turn Wi-Fi on.  Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks. To disable Wi-Fi, tap the ON/OFF slider again.  3. Tap a Wi-Fi network, enter the password, and tap Connect. Settings...
  • Page 302  Your phone is connected to the selected Wi-Fi network. The password, for a household wireless LAN router, is sometimes found on a sticker on the  router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For password for a public wireless LAN, check with user's service provider. Entering a password is not required if an access point is not security protected.
  • Page 303 To connect using a Personal Identification Number (PIN): 1. From Wi-Fi settings, tap More options > WPS PIN entry. 2. Enter the PIN displayed on your router. 3. Follow the prompts to complete the connection. Advanced Wi-Fi Settings The advanced Wi-Fi settings menu lets you set up and manage wireless access points. ●...
  • Page 304: Bluetooth Settings

    Bluetooth Settings ® Your phone’s Bluetooth capabilities let you use wireless headsets, send and receive pictures and files, and more. For details on your phone’s Bluetooth usage, see Bluetooth. ■ From home, tap Apps > Settings > Bluetooth.  The Bluetooth settings open. Bluetooth Settings Operations ●...
  • Page 305 ● Pairing Bluetooth Devices: Make sure the other devices are set to be discovered. From Bluetooth settings, tap the device name in “Available devices” and follow the onscreen instructions. Depending on the device, you may be required to enter or accept a passkey. ...
  • Page 306: Hotspot And Tethering Settings

    Hotspot and Tethering Settings Use the settings menu to configure your Hotspot, which allow you to share your phone’s data service with multiple Wi-Fi capable devices. For more information on using Hotspot and Tethering, see Hotspot and Tethering. 1. From home, tap Apps >...
  • Page 307 3. Tap Hotspot, and then tap the ON/OFF slider to turn Hotspot on.  Hotspot is enabled. To disable Hotspot, tap the ON/OFF slider again.  For more information on connecting to the hotspot, see Connect to Hotspot.  Advanced Hotspot Settings The Hotspot settings menu lets you configure advanced options.
  • Page 308: Airplane Mode

    ● Set Hotspot Timeout Settings: From the Hotspot window, tap More options > Timeout settings, select an option, and tap OK. ● Set Local Area Network (LAN) Settings: From the Hotspot window, tap More options > LAN settings, configure your options, and then tap Save. Airplane Mode When you enable Airplane mode, your phone disconnects from all networks, meaning you cannot use make calls, send or receive messages, or access the Internet.
  • Page 309: Data Usage Settings

    2. Tap Airplane mode to enable or disable the feature. Data Usage Settings The Data usage menu lets you view your phone’s mobile and Wi-Fi data usage, set data limits, restrict hotspot usage, and more. 1. From home, tap Apps >...
  • Page 310 2. Tap Data usage.  The data usage window opens. Data Usage Settings Operations ● Enable Mobile Data: In Data usage window, tap the check box for Mobile data to enable the service. If a confirmation appears, follow the onscreen instructions. ...
  • Page 311 ● Set Date for Resetting Data Usage: To set the data usage measuring cycle, from the Data usage window, tap the box next to Data usage cycle, tap Change cycle, set a reset date, and tap Set. This setting is available when Mobile data is enabled. ...
  • Page 312: Location Settings

    Location Settings Your Location services settings menu lets you select how your phone determines its location (using the wireless networks, GPS satellites, both, or neither). Enable Location Services Before using any features that require location assistance, you must enable your phone’s location services.
  • Page 313 2. Tap the ON/OFF switch to enable Location services.  Your phone’s location services are enabled. If you see a confirmation, follow the onscreen instructions to connect.  Settings...
  • Page 314 Change Locating Method You can change the methods used for determining your location. Note: Location must be turned on to change locating method. 1. From home, tap Apps > Settings 2. Tap Mode. Settings...
  • Page 315: Printing

    3. Select a locating method. Each mode has a description of which method or methods are used to estimate your location.  Your phone’s locating method is set. Printing You can print from your phone, via Wi-Fi, to an optional compatible printer (not included). Your phone and the optional printer must be connected to the same Wi-Fi network.
  • Page 316: Set Up A Printer

    2. Tap Add printer. The Printing settings screen displays.  3. From the Printing settings screen, tap Add printer. 4. Follow the prompts to download and install a print driver from the Google Play Store. 5. Choose a print service from the list, and then tap the ON/OFF switch to turn the service on or off. The service must be on to add a printer.
  • Page 317: More Networks Settings

    More Networks Settings The More networks menu provides access to additional wireless and network options, such as default messaging app, VPN, mobile networks, and roaming (if available). More Network Settings Options Setting Description Default messaging app Set a default text messaging app Mobile networks Set a network mode, etc.
  • Page 318: Default Messaging App Settings

    Default Messaging App Settings If you have multiple messaging apps installed on your phone, you can choose the app your phone uses for messaging. The app you select here will be used when you choose Messages in other apps, such as when sharing items like pictures or video.
  • Page 319: Mobile Networks Settings

    3. Choose a messaging app.  The default messaging app is set. Note: If you choose a default messaging app other than Messages (for example, Google Hangouts), you will not be able to use the standard Messages app unless you restore it as the default messaging app. Mobile Networks Settings Set options for network selection and data service.
  • Page 320: Virtual Private Networks (Vpn)

    2. Tap Mobile networks. 3. Configure options: Mobile data: When enabled, your phone connects to the mobile data network, and can use  the network to access the Internet and transfer information. Network mode: Choose a preferred network mode. Available options depend on your ...
  • Page 321: Set Up Secure Credential Storage

    Set Up Secure Credential Storage If your network administrator instructs you to download and install security certificates, you must first set up the phone’s secure credential storage. 1. From home, tap Apps > Settings > Lock screen. 2. Tap Screen lock > Password. Settings...
  • Page 322 3. Enter a new password (at least eight characters without any spaces) for the credential storage, scroll down and confirm the password, and then tap OK.  The password is set, allowing secure credential storage. 4. Tap Back to return to the main settings menu, and then tap Security. Settings...
  • Page 323 5. Tap Trusted credentials, and then tap your preferred system and user credentials.  Your secure credentials storage is set. You can then download and install the certificates needed to access your local network. Your network administrator can tell you how to do this. Settings...
  • Page 324: Add A Vpn Connection

    Add a VPN Connection Use the More networks settings menu to add a VPN connection to your phone. 1. From home, tap Apps > Settings > More networks. 2. Tap VPN.  The VPN settings window appears. Settings...
  • Page 325 3. Tap Tap to add VPNs , and then enter the information for the VPN you want to add. Information may include Name, Type, Server address, PPP encryption (MPPE), and  advanced options. Set up all options according to the security details you have obtained from your network ...
  • Page 326: Connect To Or Disconnect From A Vpn

    Connect to or Disconnect from a VPN Once you have set up a VPN connection, connecting and disconnecting from the VPN is easy. Access the VPN Settings Window 1. From home, tap Apps > Settings > More networks. 2. Tap VPN. ...
  • Page 327: Connect To A Vpn

    Connect to a VPN 1. From the VPNs section of the VPN setting window, tap the VPN that you want to connect to. 2. When prompted, enter your login credentials, and then tap Connect.  You will connect to the selected VPN. When you are connected, a VPN connected icon appears in the notification area.
  • Page 328 Disconnect from a VPN 1. Drag the Status bar down to open the Notification panel. 2. Tap the VPN connection to see details of the VPN connection. Settings...
  • Page 329: Sound Settings

    3. Tap Disconnect to disconnect from the VPN.  Your phone disconnects from the VPN. When your phone has disconnected from the VPN, you will see a VPN disconnected icon in  the notification area of the Status bar. Sound Settings The Sound settings menu lets you control your phone’s audio, from ringtones and alerts to tap tones and notifications.
  • Page 330 Sound Setting Description Screen lock sound Set a tone when locking/unlocking the screen Emergency tone Set a tone for incoming emergency alerts Configure Sound Settings 1. From home, tap Apps > Settings > Sound. 2. Set your sound options.  Your sound settings are saved and applied. Settings...
  • Page 331: Display Settings

    Display Settings Adjusting your phone’s display settings not only helps you see what you want, it can also help increase battery life. Display Settings Overview The display settings menu allows you to configure the following options: Display Setting Description Wallpaper Select a wallpaper Set which activities activate the LED indicator, such as charging, low LED indicator...
  • Page 332 Access Display Settings 1. From home, tap Apps > Settings > Display. 2. Set your display options.  Your display settings are saved and applied. Settings...
  • Page 333: Home Settings

    Home Settings Select the TouchWiz home display theme or a custom display theme (if available). 1. From home, tap Apps > Settings > Home. 2. Configure your home settings.  Your display theme is changed. Settings...
  • Page 334: Lock Screen Settings

    Lock Screen Settings The Lock screen settings let you set your method for unlocking your phone, customize Lock screen options, determine whether to show tips for unlocking the phone, and enter your owner information to be displayed on the Lock screen. Screen Lock You can increase the security of your phone by creating a screen lock.
  • Page 335 2. Tap Screen lock.  The Select screen lock menu opens. Use Swipe to Unlock the Screen ■ From the Select screen lock menu, tap Swipe to save the setting.  The screen lock is set. Settings...
  • Page 336: Use A Screen Unlock Pattern

    Use a Screen Unlock Pattern 1. From the Select screen lock menu, tap Pattern. 2. Draw the screen unlock pattern by connecting at least four dots in a vertical, horizontal, or diagonal direction. Lift your finger from the screen when finished. ...
  • Page 337 4. When prompted, draw the screen unlock pattern again, and then tap Confirm.  The screen unlock pattern is saved. 5. Enter a backup PIN, tap Continue, re-enter the PIN, and tap OK to save your screen unlock pattern.  The screen lock is set. If you fail to draw the correct unlock pattern on the screen after five attempts, you will be ...
  • Page 338: Use A Screen Unlock Pin

    Note: Clear the Make pattern visible check box if you do not want the unlock pattern to display on the screen when you unlock it. Note: To change your unlock screen pattern, from home, tap Apps > Settings > Lock Screen >...
  • Page 339: Use A Screen Unlock Password

    Use a Screen Unlock Password 1. From the Select screen lock menu, tap Password. 2. Enter a password, tap Continue, and then enter your password again to confirm it.  The screen lock is set. If you fail to enter the correct password after five attempts, you will be prompted to wait for 30 ...
  • Page 340: Disable The Screen Lock

    Disable the Screen Lock Follow the instructions below to turn off your current screen lock. 1. From home, tap Apps > Settings > Lock screen.  The Lock screen settings menu opens. 2. Tap Screen lock. 3. Draw your unlock screen pattern, enter your PIN, or enter your password. Settings...
  • Page 341: Lock Screen Options

    4. Tap None.  The screen lock is disabled. Lock Screen Options There are several configurable options available in the Lock screen settings menu. Lock Screen Options Overview The following options are available in the Lock screen settings menu (options vary depending on the screen lock selected): Lock Screen Setting Description...
  • Page 342 Lock Screen Setting Description Make pattern visible Display the pattern as you draw it Screen will be locked in 5 seconds after the screen automatically turns Lock automatically Lock instantly with power Lock the screen whenever you press the Power/Lock Key Access Lock Screen Options ■...
  • Page 343: Call Settings

    Call Settings Configure options for calling with your phone. Call Settings Overview Call Setting Description Set up call rejection Create or edit messages to reject incoming calls messages Answer calls by pressing the Home Key, and end calls by pressing the Answering/ending calls Power/Lock Key Additional settings...
  • Page 344: Application Manager

    1. From home, tap Apps > Settings > Call. 2. Set your call settings.  Your call settings are saved and applied. Application Manager Check installed applications and running applications. Apps Settings Overview Items that can be checked in the Apps settings menu are the following. Apps Setting Description Downloaded...
  • Page 345 Access Apps Settings 1. From home, tap Apps > Settings > Application manager. 2. Tap items to view details.  Check your application settings condition and access additional options. Note: Depending on the app and its location, you may be able to force the app closed, uninstall or disable the app, clear cache and data, and more.
  • Page 346: Add Accounts

    Add Accounts The Accounts settings menu lets you add and manage all your email, social networking, and picture and video sharing accounts. Set Up a New Account 1. From home, tap Apps > Settings 2. Tap Accounts > Add account. ...
  • Page 347: Manage Existing Accounts

    3. Tap an account type and then follow the onscreen instructions to add the required account information, and then tap Done.  The account is added to the accounts list. Manage Existing Accounts 1. From home, tap Apps > Settings 2.
  • Page 348: Backup And Reset

    3. Select your account settings, and then tap Done.  The account options are updated. Backup and Reset Your phone’s Backup and reset menu lets you back up your phone’s data and settings to Google servers before resetting your phone to the original factory settings. The Factory data reset erases all data from the phone’s application storage, including: ●...
  • Page 349 Access Backup and Reset Options 1. From home, tap Apps > Settings > Backup and reset.  The Backup and reset menu opens. 2. Set options.  The backup and reset settings are applied and saved. If you are performing a Factory data reset, follow the prompts to confirm the data removal. ...
  • Page 350: Factory Data Reset

    Factory Data Reset Tip: Before performing a factory data reset on your phone, you may want to unmount the microSD card to avoid losing any data you may have stored on it. From home, tap Apps > Settings > Storage > Unmount SD card to unmount the storage card.
  • Page 351 2. From the Backup and reset menu, tap Factory data reset. 3. Read the factory data reset information page and tap Reset device. Settings...
  • Page 352: Accessibility Settings

    4. Tap Delete all.  Your phone will power down and reset itself, which may take up to 10 minutes. Once the phone has reset, it will run through the Hands Free Activation and update  processes again. When finished, you will see the Welcome screen and Setup application. Complete the Setup Screens to start over.
  • Page 353 Google subtitles (CC) Display closed captions from Google when available Samsung subtitles (CC) Display closed captions from Samsung when available Mono audio Switch audio from stereo to mono when using one earphone Adjust the sound balance in media players for when earphones are...
  • Page 354: Language And Input Settings

    You can set the following options in the Language and input settings menu: Language and Input Setting Description Language Set the language for your display and menus Default Set the default method for entering text Samsung keyboard Set Samsung keyboard options Google voice typing Set options for Google Voice text entry Settings...
  • Page 355 Language and Input Setting Description Voice search Set your voice search options Text-to-speech options Set text-to-speech options Pointer speed Set the speed of the pointer for a mouse/trackpad Access Language and Input Setting Options 1. From home, tap Apps > Settings >...
  • Page 356: Date And Time Settings

    Enable Voice Input: From the Language and input settings menu, tap Google voice typing  to toggle the option on or off. Set Samsung Keyboard Options: From the Language and input settings menu, tap  Settings next to Samsung keyboard and configure your keyboard options.
  • Page 357 Date and Time Option Description Select time zone Set the time zone manually (only when Automatic time zone is disabled) Use 24-hour format Enable or disable 24-hour format Select date format Set the date display format Access Date and Time Options 1.
  • Page 358: Ultra Power Saving Mode

    Ultra Power Saving Mode Conserve power and extend your phone’s battery life by using a minimal Home screen layout, limiting the number of usable apps, turning off mobile data when the screen is off, and turning off connectivity features such as Wi-Fi and Bluetooth. Turn On Ultra Power Saving Mode 1.
  • Page 359 Turn Off Ultra Power Saving Mode 1. From home, tap More options > Turn off Ultra power saving mode. 2. Tap Turn off to disable Ultra power saving mode.  The phone returns to normal power mode. Settings...
  • Page 360: Battery Settings

    Battery Settings Monitor your phone’s battery usage through this settings menu. View which functions are consuming your battery’s charge and at what percentage. You can also display the battery charge remaining as a percentage on the Status bar. 1. From home, tap Apps >...
  • Page 361 3. Tap items to view details.  Check your battery condition and access additional options. Settings...
  • Page 362: Storage Settings

    Storage Settings The Storage settings menu lets you manage internal storage on your phone and provides options for your microSD card. Storage Settings Overview The sound settings menu allows you to configure the following options: Storage Setting Description View the total space/free space in your phone memory and in an optional installed SD card.
  • Page 363 Access Storage Settings 1. From home, tap Apps > Settings > Storage. 2. View memory usage for the different types of information stored in your phone’s memory. Tap an item for more information. Settings...
  • Page 364: Microsd Card

    microSD Card A microSD memory card is an optional accessory (not included) that allows you to store images, videos, music, documents, and other data on your phone. Important: You can damage a microSD card by improper installation. Please be careful when inserting, removing, or handling it.
  • Page 365 2. Insert SD card. Insert SD Card all the way gently without bending and with terminals facing down.  Insert only SD Cards.  3. Attach the battery cover. Make sure all the tabs are secure and there are no gaps around the cover. ...
  • Page 366: Remove A Microsd Card

    Remove a microSD Card Use the following procedure to remove an optional microSD card from your phone. Important: Before removing an optional installed microSD card, you must unmount the card first to prevent corrupting the data stored on it or damaging the card. For more information, see Unmount a microSD Card.
  • Page 367 2. Carefully slide the card out of the slot. 3. Replace the battery compartment cover, making sure all the tabs are secure and there are no gaps around the cover. Settings...
  • Page 368 Access Storage Settings 1. From home, tap Apps > Settings > Storage. 2. The total space and available space on the microSD card are displayed. Settings...
  • Page 369: Security Settings

    Encrypt device Encrypt all data on your phone Encrypt external SD card Encrypt the data on an optional installed SD card Use your Samsung account to stop other people from reactivating your Reactivation lock device after it has been reset. Settings...
  • Page 370 Security Setting Description Make passwords visible Toggle to show or hide passwords when entering form data Storage type Back your security credentials to hardware Trusted credentials Display trusted CA certificates Install from phone storage Install certificates from storage Clear credentials Remove all credentials from the phone Access Security Settings Before using any features that require location assistance, you must enable your phone’s location...
  • Page 371: Activate This Device

    Activate This Device The Activate this device menu lets you activate a new phone or use additional self-service options such as checking the status of an in-service phone. 1. From home, tap Apps > Settings > Activate this device.  The Device Self Service menu appears. 2.
  • Page 372: About Device

    About Device The About Device menu lets you access important phone information, search for and apply updates, and view legal and safety information. About Device Overview The following About Phone items may be reviewed or set: About Device Item Description Software version Check your current software version Hardware version...
  • Page 373: Copyright Information

    Mobile name and logo are registered trademarks of Boost Enterprises Ltd. and used under license by Boost Mobile. Other marks are trademarks of their respective owners. ©2014 Samsung. Samsung and Galaxy are trademarks of Samsung Electronics Co., Ltd. Android, Chrome, Gmail, Google Maps, Play Music, Play Movies & TV, Play Books, Play Newsstand, Play Games, Drive, YouTube, Photos, Hangouts, Google Mobile Services, and Google Play are trademarks of Google, Inc.
  • Page 374: For Assistance

    For Assistance The following topics address areas of support for your phone, including troubleshooting, specifications, account information, warranty information, and customer service contact information. Troubleshooting Check the questions and answers below for troubleshooting solutions for common phone issues. Check Here First Problem: Phone freezes/operation is unstable.
  • Page 375: Boost Account Information And Help

    Problem: Cannot unlock screen. Solution: Power the phone on again. If you are unable to turn the phone off, remove and replace the battery, and then power the phone on again. Apps or other processes that were running may lose data when the battery is removed.
  • Page 376: Re-Boost

    Re-Boost Boost Mobile makes it easy to add money to your account. You decide exactly how and where you want to pay. Keep your account active by using your phone and adding money to your account. Pay with Cash Find an Authorized Re-Boost Retailer near you. Pick up a Re-Boost Card or recharge for as low as $10 at the register, where available.
  • Page 377: Index

    Index 1Weather, 216 Settings, 189 3-way Calling, 115 Windows, 187 4G, 180 Calculator, 218 Accessibility, 343 Calendar, 220 Accessory Port, 3 Add event, 221 Accounts Sync Exchange ActiveSync calendar, 228 Add new, 337 View events, 223 Manage, 338 Call Forwarding, 116 Settings, 337 Call Logs Social Network, 256...
  • Page 378 Input Settings, 345 Mute threads, 153 Internet, 138 New messages, 148 Keyboard Read and reply, 148 Default settings, 345 Read messages, 148 Samsung keyboard, 47 Report phishing, 157 Touchscreen, 47 Report spam, 157 Keytones, 320 Search, 156 Language, 345 Send message, 146...
  • Page 379 Reject Incoming Call, 95 Send messages, 139 Ringtone, 320 More Networks Settings, 308 Rotate, 26 Multimedia Messaging Samsung Keyboard, 47 Share pictures and videos, 206 Save a Phone Number, 123 Music Scout, 256 Google Play Music, 238 Screen Lock, 325...
  • Page 380 Sound Settings, 320 Video Camera Speaker, 3 Record video, 196 Spread, 27 Videos Status Bar, 79 Record, 196 Status Icons, 80 Share via Bluetooth, 209 Stopwatch, 234 Share via messaging, 206 Storage Share via YouTube, 211 Settings, 353 View, 197 Swipe, 24 Visual Voicemail, 104 Synchronize...

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