Troubleshooting - Motorola MOTOPURE H15 Quick Start Manual

TROUBLESHOOTING

My headset will not enter pairing mode.
Make sure that any devices previously paired with the headset are turned off.
If the indicator light is flashing in blue, first turn off the other device, then close
and reopen the headset boom. The indicator light becomes steadily lit in blue
indicating the headset is now in pairing mode.
My phone doesn't find my headset.
Make sure the indicator light on your headset is on (lit in blue) and steady when
your phone is searching for devices (see step 3).
My headset worked before but now it's not working.
Make sure your phone is on and the Bluetooth feature is turned on in your
phone (see step 2). If the Bluetooth feature was turned off or was turned on only
temporarily, you may need to restart the Bluetooth feature (see step 2) and pair
your phone and headset again (see step 3).
My headset will not pair with my phone.
If the LED is solid blue, open the boom flip, and press and hold both Volume
2