Troubleshooting - Humanware explore 7 User Manual

explorē 7

4. Troubleshooting

Problem
Black screen
Unable to
turn on
device
Image on
screen is
dark and
twisted
Nothing is
displayed
after
connecting
to the TV
Unable to
charge
battery
Blurry image
 Make sure device is on.
 Make sure the camera lens is clean.
 Decrease magnification.
 Make sure battery is in the device and that
the battery is charged.
 Try to use the power adapter to turn on your
device.
 Press and hold the power button and color
mode button for 3 seconds to turn on
 Make sure your reading material is laid flat.
 Make sure the camera lights are turned off.
 Make sure the TV is on.
 Make sure the cable is correctly connected to
the HDMI output and to the TV.
 Make sure you are in the correct HDMI
output mode.
 Make sure the power adapter is connected.
 Press and hold the Freeze button for 6
seconds to set the auto-focus.
Solutions
9