3000 Series
Computer Model: Inspiron 11–3162
Regulatory Model: P24T
Regulatory Type: P24T001

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   Summary of Contents for Dell Inspiron 11 3000 Series

  • Page 1: Service Manual

    Inspiron 11 3000 Series Service Manual Computer Model: Inspiron 11–3162 Regulatory Model: P24T Regulatory Type: P24T001...

  • Page 2

    AS dan internasional. Dell ™ logo Dell merupakan merek dagang dari Dell Inc. di Amerika Serikat dan/atau yurisdiksi lain. Seluruh merek dan nama lainnya yang disebutkan di sini dapat merupakan merek dagang perusahaannya masing-masing.

  • Page 3: Table Of Contents

    Contents Sebelum mengerjakan bagian dalam komputer....8 ......................8 Persiapan ....................8 Safety instructions ..............9 Alat bantu yang direkomendasikan After working inside your computer........10 Melepaskan penutup bawah............11 ......................11 Procedure Memasang kembali penutup bawah........16 ......................16 Procedure Melepaskan baterai..............17 ..................... 17 Prerequisites ......................

  • Page 4: Table Of Contents

    Melepaskan modul memori.............26 .....................26 Prerequisites ......................26 Procedure Memasang kembali modul memori........28 ......................28 Procedure ....................29 Post-requisites Melepaskan hard disk............... 30 ....................30 Prerequisites ......................30 Procedure Memasang kembali hard disk..........33 ......................33 Procedure ....................33 Post-requisites Melepaskan port adaptor daya..........34 .....................34 Prerequisites ......................

  • Page 5: Table Of Contents

    Melepaskan baterai sel berbentuk koin........ 42 .....................42 Prerequisites ......................42 Procedure Memasang kembali baterai sel berbentuk koin....44 ......................44 Procedure ....................44 Post-requisites Melepaskan panel sentuh............45 .....................45 Prerequisites ......................45 Procedure Memasang kembali panel sentuh...........49 ......................49 Procedure ....................50 Post-requisites Removing the speaker..............

  • Page 6: Table Of Contents

    Melepaskan board sistem............59 .....................59 Prerequisites ......................59 Procedure Memasang kembali board sistem...........63 ......................63 Procedure ....................64 Post-requisites Melepaskan unit sandaran tangan dan keyboard....65 .....................65 Prerequisites ......................65 Procedure Memasang kembali unit sandaran tangan dan keyboard..................67 ......................67 Procedure ....................

  • Page 7: Table Of Contents

    Melepaskan unit penutup-belakang display dan antena .....................83 Prerequisites ......................83 Procedure Memasang kembali unit penutup-belakang display dan antena..................85 ......................85 Procedure ....................85 Post-requisites Flashing the BIOS..............86 Mendapatkan bantuan dan menghubungi Dell....87 ................ 87 Sumber daya bantuan mandiri ................... 88 Menghubungi Dell...

  • Page 8: Safety Instructions

    Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety. WARNING: Before working inside your computer, read the safety information that shipped with your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.

  • Page 9: Alat Bantu Yang Direkomendasikan

    CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/regulatory_compliance.

  • Page 10: After Working Inside Your Computer

    After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and ensure that no stray screws remain inside your computer. Connect any external devices, peripherals, or cables you removed before working on your computer.

  • Page 11: Inspiron

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Close the display and turn the computer over. Using a plastic scribe, remove the screw cap from the base-cover assembly.

  • Page 12

    Remove the screws that secure the base-cover assembly to the palm- rest and keyboard assembly. screws (9) base-cover assembly...

  • Page 13

    Pry loose the left side of the base-cover assembly from the palm rest and keyboard assembly. palm-rest and keyboard base-cover assembly assembly...

  • Page 14

    Slide the base-cover assembly to the right and release it from the HDMI and USB ports. base-cover assembly USB port HDMI port...

  • Page 15

    Carefully turn over the base-cover assembly. base-cover assembly palm-rest and keyboard assembly Remove the board.

  • Page 16: Memasang Kembali Penutup Bawah

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Replace the I/O board. CAUTION: To avoid damage to the computer, ensure that the USB...

  • Page 17: Melepaskan Baterai

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow the procedure from step 1 to step 6 in “Removing the base cover”.

  • Page 18

    Remove the screws that secure the battery to the palm rest and keyboard assembly. battery cable screws (3) battery palm rest and keyboard assembly Tilt the battery (applicable for configuration with hard drive only) to release the tab on the battery from the hard-drive bracket.

  • Page 19

    Lift the battery off the palm rest and keyboard assembly. battery palm rest and keyboard assembly hard-drive bracket Follow the step 1 procedure in “Removing the I/O board”.

  • Page 20

    Turn the computer over, open the display, and press the power button for five seconds to ground the system board. display power button...

  • Page 21: Memasang Kembali Baterai

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Follow the step 4 procedure in “Replacing the I/O board”.

  • Page 22: Melepaskan Board I/o

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow the procedure from step 1 to step 6 in “Removing the base cover”.

  • Page 23

    Slide and lift the I/O board off the base cover. latch I/O-board cable base cover screw I/O board securing tab...

  • Page 24

    Open the latch and disconnect the I/O-board cable from the I/O board. latch I/O-board cable...

  • Page 25: Memasang Kembali Board I/o

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the I/O-board cable into the connector on the I/O board and close the latch to secure the cable.

  • Page 26: Melepaskan Modul Memori

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow the procedure from step 1 to step 6 in “Removing the base cover”.

  • Page 27

    Remove the memory module from the memory-module slot. memory module securing clips (2) memory-module slot...

  • Page 28: Memasang Kembali Modul Memori

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the notch on the memory module with the tab on the memory- module slot.

  • Page 29: Post-requisites

    Slide the memory module firmly into the memory-module slot at an angle and press it down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. memory module memory-module slot notch Post-requisites Replace the battery.

  • Page 30: Melepaskan Hard Disk

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. PERHATIAN: Hard drives are fragile. Exercise care when handling the hard drive. PERHATIAN: To avoid data loss, do not remove the hard drive while the computer is in sleep or on state.

  • Page 31

    Slide and lift the hard-drive assembly off the palm rest and keyboard assembly. screws (3) hard-drive assembly palm rest and keyboard assembly Remove the screws that secure the hard-drive bracket to the hard drive.

  • Page 32

    Lift the hard drive from the hard-drive bracket. hard-drive bracket screws (4) hard drive...

  • Page 33: Memasang Kembali Hard Disk

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. PERHATIAN: Hard drives are fragile. Exercise care when handling the hard drive. Procedure Align the screw holes on the hard drive with the screw holes on the hard- drive bracket.

  • Page 34: Melepaskan Port Adaptor Daya

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow the procedure from step 1 to step 6 in “Removing the base cover”.

  • Page 35

    Lift the power-adapter port with its cable, off the palm rest and keyboard assembly. screw power-adapter port cable palm rest and keyboard assembly...

  • Page 36: Memasang Kembali Port Adaptor Daya

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the power-adapter port into the slot on the palm rest and keyboard assembly.

  • Page 37: Melepaskan Kartu Nirkabel

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow the procedure from step 1 to step 6 in “Removing the base cover”.

  • Page 38

    Slide the wireless card from the wireless-card slot on the system board. wireless-card slot wireless card screw antenna cables (2) wireless-card bracket...

  • Page 39: Memasang Kembali Kartu Nirkabel

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure CAUTION: To avoid damage to the wireless card, do not place any cables under it.

  • Page 40

    Replace the screw that secures the wireless card to the palm rest and keyboard assembly. notch wireless card wireless-card slot antenna cables (2) wireless-card bracket screw Post-requisites Replace the battery. Follow the procedure from step 2 to step 5 in “Replacing the base cover”.

  • Page 41

    Follow the step 4 procedure in “Replacing the I/O board”.

  • Page 42: Melepaskan Baterai Sel Berbentuk Koin

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. PERHATIAN: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery.

  • Page 43

    Carefully peel off and lift the coin-cell battery from the palm rest and keyboard assembly. coin-cell battery cable routing guide coin-cell battery palm rest and keyboard assembly...

  • Page 44: Memasang Kembali Baterai Sel Berbentuk Koin

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Adhere the coin-cell battery to the palm rest and keyboard assembly. Route the coin-cell battery cable through the routing guide on the speaker.

  • Page 45: Melepaskan Panel Sentuh

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow the procedure from step 1 to step 6 in “Removing the base cover”.

  • Page 46

    Lift the keyboard cable to access the screws that secure the touch pad to the palm rest and keyboard assembly. keyboard cable touch-pad cable latch touch pad tape...

  • Page 47

    Remove the screws that secure the touch pad to the palm rest and keyboard assembly. screws (4) touch pad palm rest and keyboard assembly...

  • Page 48

    Slide and lift the touch pad from the palm rest and keyboard assembly. touch pad palm rest and keyboard assembly...

  • Page 49: Memasang Kembali Panel Sentuh

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the tabs on the touch pad into the slots on the palm rest and keyboard assembly.

  • Page 50

    Ensure there is a gap between the mylar and the palm rest and keyboard assembly. mylar palm rest and keyboard assembly Adhere the tape to the touch pad. Slide the touch-pad cable into the connector on the touch pad and close the latch to secure the cable.

  • Page 51: Removing The Speaker

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow the procedure from step 1 to step 6 in “Removing the base cover”.

  • Page 52

    Release the rubber stubs on the speaker and lift the speaker from the palm rest and keyboard assembly. system board speaker cable speaker coin-cell battery cable routing guide rubber stubs (2)

  • Page 53: Replacing The Speaker

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Insert the rubber stubs on the speaker into the slots on the palm rest and keyboard assembly and snap the speaker into place.

  • Page 54: Melepaskan Unit Display

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow the procedure from step 1 to step 6 in “Removing the base cover”.

  • Page 55

    Open the latch and disconnect the display cable from the system board. screw display-cable bracket display cable latch...

  • Page 56

    Open the palm rest and keyboard assembly at an angle. palm rest and keyboard assembly Remove the screws that secure the display assembly to the palm rest and keyboard assembly.

  • Page 57

    Slide and lift the palm rest and keyboard assembly off the display assembly. palm rest and keyboard screws (2) assembly display hinges (2) After performing all the steps, we are left with display assembly.

  • Page 58: Memasang Kembali Unit Display

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure CAUTION: Place the computer on a soft and clean surface to avoid scratching the display back-cover and antenna assembly.

  • Page 59: Melepaskan Board Sistem

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CATATAN: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.

  • Page 60

    Disconnect the coin-cell battery cable from the system board. latch display cable display-cable bracket screw speaker cable coin-cell battery cable Disconnect the power-adapter port cable from the system board.

  • Page 61

    Open the latches and disconnect the touch-pad cable and keyboard cable from the system board. power-adapter port cable touch-pad cable latches (2) keyboard cable Remove the screw that secures the system board to the palm rest and keyboard assembly.

  • Page 62

    Lift the system board off the palm rest and keyboard assembly. system board screw palm rest and keyboard assembly...

  • Page 63: Memasang Kembali Board Sistem

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CATATAN: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.

  • Page 64

    Post-requisites Replace the hard drive. Replace the wireless card. Replace the memory module. Replace the battery. Follow step 4 in “Replacing the I/O board”. Follow step 2 to step 5 in “Replacing the base cover”.

  • Page 65: Melepaskan Unit Sandaran Tangan Dan Keyboard

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow the procedure from step 1 to step 6 in “Removing the base cover”.

  • Page 66

    palm rest and keyboard assembly...

  • Page 67: Memasang Kembali Unit Sandaran Tangan Dan Keyboard

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the palm rest and keyboard assembly on a flat surface with the keyboard facing down.

  • Page 68: Melepaskan Bezel Display

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow the procedure from step 1 to step 6 in “Removing the base cover”.

  • Page 69

    Lift the hinge caps from the display hinges. hinge caps (2) display hinges (2)

  • Page 70

    Using your finger tips gently pry and lift the display bezel off the display back-cover and antenna assembly. display bezel display back-cover and antenna assembly...

  • Page 71: Memasang Kembali Bezel Display

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the display bezel with the display back-cover and antenna assembly, and gently snap the display bezel into place.

  • Page 72: Melepaskan Engsel Display

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow the procedure from step 1 to step 6 in “Removing the base cover”.

  • Page 73

    Lift the display hinges off the display back-cover and antenna assembly. display back-cover and screws (4) antenna assembly display hinges (2)

  • Page 74: Memasang Kembali Engsel Display

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the screw holes on the display hinges with the screw holes on the display back-cover and antenna assembly.

  • Page 75: Melepaskan Panel Display

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow the procedure from step 1 to step 6 in “Removing the base cover”.

  • Page 76

    Carefully turn the display panel over. screws (4) display panel display back-cover and antenna assembly Peel off the adhesive tape from the display cable. Open the latch and disconnect the display cable.

  • Page 77

    Lift the display panel off the display back-cover and antenna assembly. adhesive tape display cable latch...

  • Page 78: Memasang Kembali Panel Display

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the display cable into the connector on the display panel and close the latch to secure the cable.

  • Page 79: Melepaskan Kamera

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow the procedure from step 1 to step 6 in “Removing the base cover”.

  • Page 80

    Disconnect the camera cable from the camera. camera cable camera plastic scribe display back-cover and antenna assembly...

  • Page 81

    Peel the display cable from the display back-cover and antenna assembly. display back-cover and display cable antenna assembly...

  • Page 82: Memasang Kembali Kamera

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Adhere the display cable to the display back-cover and antenna assembly.

  • Page 83: Prerequisites

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow the procedure from step 1 to step 6 in “Removing the base cover”.

  • Page 84

    display back-cover and antenna assembly...

  • Page 85: Antena

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the display back-cover and antenna assembly on a clean and flat surface.

  • Page 86: Flashing The Bios

    You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS: Turn on the computer. Go to www.dell.com/support. Click or tap Product Support, enter the Service Tag of your computer and click Submit.

  • Page 87: Mendapatkan Bantuan Dan Menghubungi Dell

    Mendapatkan bantuan dan menghubungi Dell Sumber daya bantuan mandiri Anda bisa mendapatkan informasi dan bantuan tentang produk dan layanan Dell dengan menggunakan sumber daya bantuan mandiri ini: Informasi tentang produk dan www.dell.com layanan Dell. Windows 8.1 dan Windows 10 aplikasi Dell Help & Support (Bantuan &...

  • Page 88: Menghubungi Dell

    Anda, pencadangan data, diagnostik, dan lain sebagainya. Menghubungi Dell Untuk menghubungi Dell mengenai penjualan, dukungan teknis, atau masalah layanan pelanggan, lihat www.dell.com/contactdell. CATATAN: Ketersediaan bervariasi tergantung negara dan produk, dan beberapa layanan mungkin tidak tersedia di negara Anda.

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