Ⅱ．common Problems And Troubleshooting - Zonerich AB-58C Maintenance Manual

Ⅱ．Common Problems and Troubleshooting
Common Problems
1. Messy codes with
serial interface
2.Unclear printing
effect
3. The cash box can
not be opened.
4. The Paper can not
be detected.
5. The paper does not
move
6. The indicator light
is not on.
7. The red light
flashes when there is
paper printing.
8. Whether the online
printing is supported.
9. How to share the
printer
10. Skew printing
11. Slow printing with
serial interface.
12. The water gets
into the printer.
Check whether the host PC and the printer have the same
baud rate
Entirely unclear: poor quality of thermal paper; change the
printing density from the thin mode to the tick mode.
Partly unclear: the print head is dirty. Use the cotton cloth
dipped with alcohol to clean the thermal element.
Check whether the cash box meets with the cash interface
specifications.
Check whether the top cover is well placed. Use the soft
brush to clean the paper sensor.
The paper moving button is broken. The print head is broken.
The mainboard is broken. Replace the broken part.
Check whether the appropriate power supply is connected.
Check whether the power switch is turned on.
The temperature of the print head is over high, and it is in the
high temperature protection status. After a while, it can print
as normal.
It is supported.
Enter the Network Neighborhood and find the printer on the
computer sharing the printer. Double-click the printer and
install the driver to the local computer.
The paper is placed skew. Place the paper in the right way
The baud rate of the serial port is small. Select appropriate
bigger baud rate.
Turn the power off. Use a hair dryer to dry the mainboard
and all the parts with the temperature about 50 ℃
Solutions
4