Samsung Galaxy core prime User Manual page 38

Add This Phone to an Existing Account
You will need the account holder's email and password to add this phone to an existing account.
1. Tap the Virgin Mobile
2. After reviewing and accepting the Terms & Conditions, tap Add to Existing Account and enter
your Starter Kit Activation Card PIN—you'll need a Starter Kit for each new line you want to add
to your account.
3. Follow the easy on-screen instructions to complete your device setup and repeat these steps for
each additional line you are adding.
Establish Your Number
When prompted, choose one of the following:
● Use the phone's existing phone number
●
Request a new phone number in your area code
●
Transfer your previous phone number to this phone
To transfer your previous phone number, you'll need the following handy:
●
Username and password from your previous carrier.
●
A copy of a recent bill that contains:

Account Number

Billing Address

The last 4 digits of your Social Security number
– or –
Tax ID on the account OR PIN number
To start your transfer:
1. Select Transfer my number from another phone.
2. Ensure the information you entered is correct and matches how it appears on your latest bill.
3. Submit the transfer request.
4. You will be informed along the way about your transfer. This may take several hours.
Note: When requesting a different number, you may need to reset your device once the transfer is
complete.
Get Started
app icon.
29