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Seagate Medalist 1721 Installation Manual

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Medalist 1721 (ST31721A)
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Medalist 1010 (ST31010A)
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for ATA (IDE)-Compatible PCs
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Installation Guide
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Summary of Contents for Seagate Medalist 1721

  • Page 1 ........Medalist 1721 (ST31721A) .
  • Page 2 © 1997–1999 Seagate Technology, Inc. All rights reserved. Publication Number: 21200092-001, Rev. B, March 1999 Seagate, Seagate Technology, and the Seagate logo are regis- tered trademarks of Seagate Technology, Inc. Medalist, DiscWiz- ard, SeaFAX, SeaFONE, SeaBOARD, and SeaTDD are either trademarks or registered trademarks of Seagate Technology, Inc.

  • Page 3: Table Of Contents

    Medalist 1721, 1010, Rev. B Contents What you need ................ 1 Before you begin ..............1 Handling precautions............. 2 Master/slave jumpers ............. 3 Attaching cables and mounting the drive ......5 Configuring your computer ........... 8 Addressing drive capacity limitations........ 10 Partitioning and formatting your drive .......
  • Page 4 Medalist 1721, 1010, Rev. B...

  • Page 5: What You Need

    Read the handling precautions following and inspect the drive to make sure that it is not damaged. ® • Save your foam-lined Seagate disc drive box. Seagate has approved this box for shipping a Seagate disc drive. Using any other container or packing material voids your drive warranty.

  • Page 6: Handling Precautions

    Medalist 1721, 1010, Rev. B Handling precautions Disc drives are extremely fragile. Do not drop or jar your drive. Keep the drive in its antistatic bag until you are ready to install it. Protect your drive from static discharge by making sure you are well grounded before touching the drive.

  • Page 7: Master/Slave Jumpers

    Medalist 1721, 1010, Rev. B Master/slave jumpers If your new Seagate drive will be the only drive in your computer, you do not have to change any jumper settings. In this case, skip ahead to “Attaching Cables and Mounting the Drive,” on page 5.
  • Page 8 Medalist 1721, 1010, Rev. B ATA interface connector 2 4 6 4-pin power connector 1 3 5 Slave Master or single drive Figure 1. Master and slave jumper settings...

  • Page 9: Attaching Cables And Mounting The Drive

    Medalist 1721, 1010, Rev. B Attaching cables and mounting the drive 1. If you are attaching a new ATA interface cable to a single drive, attach one end of the cable to the interface connector on your host adapter or motherboard. Motherboard connec- tors can be identified by the IDE or HDD 40-pin connector.
  • Page 10 Medalist 1721, 1010, Rev. B Figure 3. Mounting screws 3. You can mount the drive in any orientation. Usually it is mounted with the circuit board down. 4. Slide the drive carefully into the drive bay. Secure the drive with four 6-32 UNC mounting screws in either the side- mounting holes or the bottom-mounting holes.
  • Page 11 Medalist 1721, 1010, Rev. B Power connector Interface connector Pin 1 Figure 4. Cable connectors Note. If you are mounting the drive in a 5.25-inch drive bay, you need a mounting adapter or frame kit. Contact your com- puter dealer. Some computers also require drive mount- ing rails, which can be obtained from your distributor or computer manufacturer.

  • Page 12: Configuring Your Computer

    Medalist 1721, 1010, Rev. B Configuring your computer Before you format or partition your new drive, you must configure your computer’s BIOS so that the computer can recognize your new drive. 1. Turn your computer on. As your computer starts up, watch the screen for a message that describes how to run the system setup program (also called BIOS or CMOS setup).
  • Page 13 Medalist 1721, 1010, Rev. B Drive Cylinders Heads Sectors ST31721A LBA addressing CHS addressing 3,303 ST31010A LBA addressing CHS addressing 2,098 Note. This drive does not use the write precomp or landing zone parameters. Set these parameters to zero. Recommendation After your configure your computer, we recommend that you use Disk Manager to partition and format your drive.

  • Page 14: Addressing Drive Capacity Limitations

    528-Mbyte limit The BIOS in some older computers cannot accommodate drives with capacities greater than 528 Mbytes. Seagate provides free Disk Manager software with your drive to overcome this limita- tion. Alternatively, you can purchase a hard drive controller or a BIOS upgrade that supports drives with capacities greater than 528 Mbytes.
  • Page 15 Medalist 1721, 1010, Rev. B BIOS upgrades If you need to upgrade your BIOS, contact the appropriate BIOS manufacturer listed below: American Megatrends (AMI): 1-800-828-9264 http://www.megatrends.com Award Software International, Inc . : 1-800-800-2467 http://www.award.com Microid Research/Mr. BIOS: 1-978-686-6468 (Upgrades from Unicore Software) http://www.mrbios.com...

  • Page 16: Partitioning And Formatting Your Drive

    One drive: For a quick installation, use the Disk Manager software to parti- tion and format your Seagate drive. Disk Manager also ensures that your computer can access the full capacity of your hard drive. See “Installation using Disk Manager” on page 13.

  • Page 17: Installation Using Disk Manager

    3. Select either (E)asy Disk Installation or (A)dvanced Disk Installation. Disk Manager lists all the hard drives that it detects. You should see your new Seagate drive and your existing hard drive, if any. If any hard drive is not recognized, exit Disk Manager and turn off your computer.

  • Page 18: Windows 95 Or Windows 98 Installation

    Medalist 1721, 1010, Rev. B Windows 95 or Windows 98 Installation 1. Boot your computer from the Windows 95 or Windows 98 startup diskette with the CD-ROM loaded. 2. Note the drive letter for your CD-ROM device. 3. At the A: prompt, type x: setup, where x is the letter of your CD-ROM drive.

  • Page 19: Standard Dos Installation

    Medalist 1721, 1010, Rev. B Standard DOS installation Caution. Partitioning or formatting a drive erases all data on it. Seagate assumes no liability if you erase your data. Drive partitioning Partitioning a hard drive divides it into sections (partitions) that behave as separate logical drives (labeled C,D,E, etc.).
  • Page 20 Medalist 1721, 1010, Rev. B 6. Create an extended partition and additional logical drives, as necessary, until all the space on your new hard drive has been partitioned. 7. When partitioning is complete, FDISK reboots your computer. Drive formatting Caution. Make sure to use the correct drive letters so that you do not format a drive that already contains data.

  • Page 21: Additional Installation Options

    Medalist 1721, 1010, Rev. B Additional installation options ATA interface connector 2 4 6 4-pin power connector 1 3 5 Master with non-ATA compatible slave Enable cable select Figure 5. Non-ATA compatible and cable select jumpers Non-ATA compatible slave jumper...

  • Page 22: Cable Select Jumper

    28 disabled is used for the slave drive. See your computer manual to determine whether your computer supports this feature. To configure your Seagate drive for cable select, place a jumper on pins 3 and 4 as shown in Figure 5.

  • Page 23: Advanced Disk Manager Options

    Medalist 1721, 1010, Rev. B Advanced Disk Manager options The Disk Manger online manual Disk Manager contains an extensive online manual. This manual includes detailed installation instructions, troubleshooting and a list of master/slave jumper settings for many popular hard drives.
  • Page 24 Medalist 1721, 1010, Rev. B Supported operating systems The Disk Manager dynamic drive overlay provides support for drives with capacities greater than 528 Mbytes under MS-DOS, Windows 3. x, Windows 95, Windows NT 3.51, Windows NT 3.50 (requires DM upgrade drivers), OS/2 V3.0 (Warp full pack), and OS/2 V2.0–3.0 (requires DM upgrade drivers).
  • Page 25 Medalist 1721, 1010, Rev. B Follow these instructions to remove a DDO from a drive. Boot the computer to drive C. Insert your Disk Manager diskette into drive A. Type A:\DM to start Disk Manager. Select the Select Installation Options Menu.

  • Page 26: Troubleshooting

    Medalist 1721, 1010, Rev. B Troubleshooting If you have installed your drive and it does not function properly, perform the following basic checks: Warning. Always turn off the computer before changing jumpers or unplugging cables and cards. Wear a ground strap or use other antistatic precautions while working on your computer or handling your drive.
  • Page 27 Medalist 1721, 1010, Rev. B • Verify the drive-type settings in the system setup pro- gram. The drive-type settings in the system BIOS must not exceed the physical specifications of your drive. Also, the set- tings must not exceed the limitations set by the operating sys- tem and BIOS.
  • Page 28 Medalist 1721, 1010, Rev. B The system does not recognize the drive. • Check all cables. • Make sure the power supply is adequate for system needs. • Reboot the computer and listen to make sure the drive motor starts up. If the drive is very quiet, it may be difficult to hear its discs reach operating speed.
  • Page 29 Medalist 1721, 1010, Rev. B the computer recognizes the drive when you reboot, turn off the computer. Reinstall the other peripheral cards, one at a time, until the conflict reoccurs. After you have isolated the source of the address conflict, you can resolve the conflict by changing the I/O address of the peripheral that appears to cause the conflict.
  • Page 30 Medalist 1721, 1010, Rev. B • Your setup system diskette may be corrupted. Try using a backup diskette. • Make the partitions smaller. • Change the interrupt jumper setting on the host adapter. • Some BIOS have a Track 0 protection feature that protects Track 0 from viruses.
  • Page 31 Medalist 1721, 1010, Rev. B – You may have entered a parameter value that exceeds the physical capacity of the drive. – You entered a translation characteristic that does not take full advantage of the drive’s capacity. – The drive’s physical specifications exceed the translation limits imposed by the BIOS.

  • Page 32: Seagate Technology Support Services

    SeaBOARD is a computer bulletin board system that contains information about Seagate disc and tape drive products and is available 24 hours daily. Set your communications software to eight data bits, no parity and one stop bit (8-N-1). This service is available worldwide.
  • Page 33 If you need additional help, you can talk to a Seagate technical support specialist. Before calling, note your system configuration and drive model number (ST xxxxx).
  • Page 34 (central time) Monday through Friday. Customer Service (CSO) Warranty Repair Seagate offers worldwide customer support for Seagate drives. Seagate direct OEM, Distribution and System Integrator custom- ers should contact their Seagate service center representative for warranty information. Other customers should contact their place of purchase.
  • Page 35 Medalist 1721, 1010, Rev. B Warranty Repair USA/Canada 1-800-468-3472 FAX: +1-405-949-6740 Latin America +1-405-949-7758 FAX: +1-405-949-6738 Authorized Service Centers Brazil MA Informatica +55-21-516-6649 FAX: +55-21-516-5280 Canada Memofix +1-905-660-4936 FAX: +1-905-660-4951 Adtech +1-905-812-8099 or FAX: +1-905-812-7807 1-800-624-9857 European Support Services For European customer support, dial the toll-free number for your specific country for presales support, technical support, SeaFAX and warranty repair.
  • Page 36 Medalist 1721, 1010, Rev. B Norway 800-113 91 Poland 00 800-311 12 38 Spain 900-98 31 24 Sweden 0 207 90 073 Switzerland 0 800-83 84 11 Turkey 00 800-31 92 91 40 United Kingdom 0 800-783 5177 SeaBOARD Germany +49-89-1409331 Fax Services—All European Countries...
  • Page 37 Medalist 1721, 1010, Rev. B SeaFAX Australia +61-2-9756-5170 Warranty Repair Japan +81-3-5462-2904 FAX: +81-3-5462-2979 Asia/Pacific and +65-485-3595 FAX: +65-488-7503 Australia...

  • Page 38: Storing And Shipping Your Drive

    Storing and shipping your drive Keep your original box and packing materials for storing or ship- ping your drive. The box has a Seagate Approved Package label. Shipping a drive in an unapproved container voids the warranty. Call your authorized Seagate distributor for information on pack- ing materials.
  • Page 39 Maintenance and repair Seagate drives do not require maintenance. The head/disc assembly is sealed; a broken seal voids the warranty. Seagate customer-service centers are the only facilities authorized to repair Seagate drives. Electromagnetic Compliance for the European Union...
  • Page 40 Medalist 1721, 1010, Rev. B nung muss SELV entsprechen. 5. Alle Arbeiten auf dem Fest- platte dürfen Ausgebildetem Servicepersonal durchgeführt werden. Bitte entfernen Sie nicht die Aufschriftens- childer des Laufwerkes. 6. Der Einbau des Laufwerkes muss den Anforderungen gemäss DIN IEC 950 VDE 0805/05.90...
  • Page 41 Medalist 1721, 1010, Rev. B...
  • Page 42 Medalist 1721, 1010, Rev. B Seagate Technology, Inc. 920 Disc Drive, Scotts Valley, CA 95066-4544, USA Publication Number: 21200092-001, Rev. B, Printed in USA...

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