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Below you will find simple & basic steps that often resolve the problem easily. For better understanding see “product explosion diagram” below or in your manual. THE SPRAY GUN PROFILE CLEANING Parts that can be cleaned in the dish-washer (on the left): Please separate the electrics and washing all in the dishwasher at 150F+ (except the ball (6) and atomiser insert (7)) - then reassemble and try spraying.
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SIMPLE & BASIC TROUBLE SHOOTING STEPS: • Is the container at least half full and screwed on tightly? • Is the atomiser insert (7) present? If it has been lost during cleaning, you will need to order a spare. • Does the ball rattle (6) when shaken? If not, follow the steps to remove and reinsert - page 2 of the guide.
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• You are seeing drips from the nozzle or extension: Please ensure you have tightened the nozzle extension, and if necessary, use a wet towel to help with grip. This is particularity important when spraying low viscosity materials like water. If the issue persists, please check that there are no blockages.
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• Is the service screw correctly aligned on tight? (if misaligned, the piston cannot function). • Do you experience the same effect with both different nozzles? Please try spraying. If one is not working, it may be blocked - hot water will help. •...
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STILL NOT WORKING?! Should the problem persist, please describe to us what you were you doing just before it stopped working (e.g. just cleaned it, changed materials etc). The more information you provide, the easier we are able to troubleshoot. Please confirm the below: •...
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STILL NOT WORKING?! hotCHOC specific: In addition to the standard trouble shooting questions, please provide as much information as possible but at least answer the below: • Describe the type of material being sprayed. - Are you mixing in other ingredients such as honey? - What is the percentage cocoa butter / chocolate? - Which temperature is the material when spraying? •...
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