Function 56 Cascade Paging Notification - Executone Systems MEDLEY Administrator's Manual

Function 56 Cascade Paging Notification

Customer Requirement
Programming Technique
Sample worksheet:
MB 1st NO.
520 5558621
A company with an after-hours tech on
call wants the tech paged when an
emergency message is taken. If the tech
does not respond within one hour, the
company wants the supervisor paged,
and then after another hour the
department manager.
A cascade paging mailbox 520 is set up
for the Tech Department. Calls are
forwarded to the mailbox either as a no
answer from the tech support
department pilot or as a result of the
caller selecting "emergency page" as
one of the options presented by the auto
attendant during night mode.
In the sample worksheet below, the on-
call-pager (4228621) is passed to the
technician on duty each night. 5962322
belongs to the supervisor and 5966565
belongs to the department manager. The
period of time before adding the next
pager is a function of the number of
times programmed here and the interval
programmed in Function 55.
Times 2nd NO.
4 5552322
Times 3rd NO.
4 5556565
27
1997