Troubleshooting - LabelTac 6 Reference Manual

Troubleshooting

First steps
• Ensure LabelTac
computer with USB, and that cables are pushed all the way in.
• Did you install the printer drivers before connecting the printer?
This can sometimes cause a problem with your computer not
being able to recognize the printer at first. Try uninstalling and
re-installing the drivers, or call us at 1-877-356-6584.
• Check the LCD display for error messages. Typically in the
case of an error, a message will display on the LCD indicating
the source of the error.
LabelTac printing preferences
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LabelTac printing preferences is accessed by navigating to...
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Start Menu > Devices and Printers > LabelTac 6 > Printing Preferences
(...or through your program's print dialog when printing*.)
From this menu you can control many things, including: print
speed, "darkness" (print density), graphics rendering, etc.
* Changing settings this way only changes them for the current session. Once you
close the document, your printer preferences will revert to their previous settings. If
you navigate to printer preferences through Start Menu > Devices and Printers, the
settings will be retained.
22 Using LabelTac
is connected to both AC power and to your
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. . .
Troubleshooting
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