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NH210.QXD
21/6/99
13:22
NBase Communications
ed to
Connections)
faulty.
Device
4.
If you encounter any situations or problems you cannot solve, obtain, if
possible, the following information:
•
•
•
•
After compiling the above information, contact your local NBase representa-
tive or a Customer Service Representative. In addition, if you have specific
questions about your network configuration, or have a particularly difficult
network, please call our technical support.
Tel: (972) 4-993-6200, (972) 4-993-6271 or (972) 4-993-6257
Fax: (972) 4 989-2743
E-mail: support@nbase.co.il
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that they do not exceed 100m.
Problem:
LINK LED remains OFF when station is connect-
Solution:
Verify that your cables are wired correctly
(See Installation
Verify that station is powered ON.
Problem:
LINK LED is ON but data is not being forwarded
through switch, or communication is
Solution:
Check that the Duplex and Rate configurations are correct
between station and switch; ie the same at both ends.
Verify that ports are not in the intrusion control security
mode. (See Device Security & Learning Configurations-
Device Management
Make sure that ports are on the same VLAN. (See
Management - pg. 27
Ensure that the equipment attached to the switch is properly configured.
(See Ports Statistics, Device Management
The serial number of your switch and its hardware address
The configuration of the equipment being interfaced with the switch
The sequence of events leading up to your problem
Troubleshooting procedures you have already followed
port.
and Setup -
Network
)
)
)
NH 210
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