Table of Contents
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Troubleshooting guide
Symptom
Dead
Not loud
enough
Cause
Not turned on
Battery is dead or
does not work
Poor battery
contact
Blocked earmould
Blocked earmould
Change in hearing See your hearing
Earwax blockage
in your ear
Volume set too low Increase volume
Possible remedy
Turn it on
Replace battery.
Insert battery
correctly
Clean battery
contacts with a
cotton bud
Clear earmould
blockage
Clear earmould
blockage
healthcare
professional
See your ENT
doctor
30
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