Widex BEYOND B-F2 RIC User Instructions

Widex BEYOND B-F2 RIC User Instructions

Receiver-in-canal/receiver-in-the-ear
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USER INSTRUCTIONS
THE WIDEX BEYOND™ HEARING AID
B-F2 model
RIC/RITE
Receiver-in-canal/Receiver-in-the-ear

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Summary of Contents for Widex BEYOND B-F2 RIC

  • Page 1 USER INSTRUCTIONS THE WIDEX BEYOND™ HEARING AID B-F2 model RIC/RITE Receiver-in-canal/Receiver-in-the-ear...
  • Page 2 YOUR HEARING AID (To be filled out by the hearing care professional) Your hearing aid series: PROGRAMS  Universal  Audibility Extender  Quiet  Audibility Extender  Transport  Audibility Extender  Urban  Audibility Extender  Party  Audibility Extender ...
  • Page 3 NOTE Read this booklet and the booklet "Ear-sets for Widex hearing aids" carefully before your start using your hearing aid. NOTE This hearing aid allows direct wireless control and sound streaming from smart- phones and other devices.
  • Page 4: Table Of Contents

    CONTENTS YOUR HEARING AID...................6 Welcome......................6 Important safety information.................7 THE HEARING AID..................9 Indications for use................... 9 Intended use.....................9 The battery....................... 9 Sound signals....................11 How to tell right from left................12 Turning the hearing aid on and off...............12 Putting on and removing the hearing aid........... 13 Programs......................14 Sound and program adjustment..............
  • Page 5 REGULATORY INFORMATION..............24 EC directives....................45 FCC and IC statements..................45 SYMBOLS....................49...
  • Page 6: Your Hearing Aid

    YOUR HEARING AID Welcome Congratulations on your new hearing aid. Use your hearing aid regularly, even if it takes some time getting used to it. Infrequent users don’t usually get the full benefit of a hearing aid. NOTE Your hearing aid and its accessories may not look exactly as illustrated in this booklet.
  • Page 7: Important Safety Information

    Important safety information Read these pages carefully before you begin using your hearing aid. Hearing aids and batteries can be dangerous if swallowed or used im- properly. Swallowing or improper use can result in severe injury or even fatalities. In case of ingestion, contact a doctor immediately and the 24 Hour National Button Battery Ingestion Hotline at (202) 625-3333.
  • Page 8 Storage and transportation up to 60°C (140°F) with 10%-95% rH can be ac- cepted in shorter periods (duration of max. of 2 weeks). Your hearing aids are designed to operate from 0°C (32°F) to 50°C (122°F). For more information about your hearing aids, visit: www.widex.com.
  • Page 9: The Hearing Aid

    THE HEARING AID Indications for use The hearing aids are indicated for individuals with a range of hearing loss from minimal (10dB HL) to severe-to-profound (100 dB HL)] and all hearing loss configurations. They are to be programmed by licensed hearing care professionals (audiol- ogists, hearing aid specialists, otolaryngologists) who are trained in hearing (re)habilitation and tinnitus management.
  • Page 10: Low Battery Indication

    NOTE Check that the battery is completely clean and free of any residue before insert- ing it in the hearing aid. Otherwise your hearing aid may not function as expec- ted. Never attempt to recharge your hearing aid batteries, as they could ex- plode.
  • Page 11: Sound Signals

    Now place the new battery in the drawer as shown. Close the drawer. If it doesn't close easily, the battery is not placed correctly. If you are not using the hearing aid for a few days, re- move the battery. NOTE Avoid dropping your hearing aid - hold the hearing aid above a soft surface while changing the battery.
  • Page 12: How To Tell Right From Left

    Lost partner (Only available in 440-series) Your hearing care professional can turn on a feature in your hearing aid that warns you whenever it loses contact with the hearing aid in the opposite ear. You will hear a spoken message in your ear. How to tell right from left The hearing aid for your right ear has a red mark.
  • Page 13: Putting On And Removing The Hearing Aid

    NOTE You can also cup the hearing aid in your hand to verify that it is turned on. If it's on, it will whistle. Don't forget to turn off the hearing aid when it is not in use. Putting on and removing the hearing aid To put on your hearing aid: 1.
  • Page 14: Programs

    Removing the hearing aid Start by removing the hearing aid from behind the ear. Then take the ear-set carefully out of the ear canal while you hold the lower part of the tube. Programs PROGRAMS Universal For everyday use Quiet Special program for listening in quiet environ- ments Transport...
  • Page 15 PROGRAMS With this program you listen through the hearing aid's telecoil, which allows you to listen directly to the sound without background noise (requires a teleloop system) This program is a combination of the hearing aid's microphone and the telecoil. You listen to the sound source, but can also hear other sounds SPECIAL PROGRAMS Plays tones or noise for a relaxing sound back-...
  • Page 16: Sound And Program Adjustment

    NOTE The names in the list of programs are the default names. Your hearing care pro- fessional can also select a program name from a preselected list. Then it is even easier for you to select the right program in each listening situation. NOTE You can only have one SmartToggle program on your hearing aid.
  • Page 17: Using A Phone With Your Hearing Aids

    Tap the button on your right hearing aid if you’d like more audibility and more volume. If you need to decrease the volume or you’d like more com- fort, tap the button on your left hearing aid. A long push on either of your hearing aids will mute and unmute the sound (this setting is optional).
  • Page 18: Cleaning

    Dry your hearing aid quickly if it gets wet, or if you perspire heavily. Some people use a special dehumidifier like Widex Dry-Go UV to help keep their hearing aids dry and clean. Ask your hearing care professional if this is right...
  • Page 19 When not in your ears leave the battery compartment open to ventilate the hearing aid. For information on how to clean your ear-set, see the ear-set manual. Do not use any kind of liquid or disinfectant to clean your hearing aid. Clean and inspect your hearing aid every day after use to check that it is not broken.
  • Page 20: Accessories

    ACCESSORIES You can use a variety of accessories with your hearing aid. To see whether you could benefit from using these accessories, ask your hearing care pro- fessional. Name RC-DEX remote control TV-DEX for listening to TV and audio PHONE-DEX for easy landline use FM+DEX for streaming audio and FM signals T-DEX...
  • Page 21 You can also use this QR code:...
  • Page 22: Troubleshooting

    TROUBLESHOOTING These pages contain advice on what to do if your hearing aid stops working or if it doesn't work as expected. If the problem persists, contact your hear- ing care professional. Problem Possible cause Solution The hearing aid is com- It is not turned on Make sure the battery pletely silent...
  • Page 23 Problem Possible cause Solution The hearing aids do not a. The device is used be- a. Move the device closer respond with a corre- yond the transmission to the hearing aids. sponding change in vol- range b. Move away from ume or program to the b.
  • Page 24: Regulatory Information

    REGULATORY INFORMATION The following Table summarizes the technical details of the WidexLink and BTLE (Bluetooth Low Energy) technologies as they are implemented in the BEYOND™ hearing aids. Hearing aids RC-DEX TM-DEX Bluetooth* - NOAHlink Wlink BTLE Integral In- Integral In- Embedded Antenna Integral In-...
  • Page 25 Hearing aids RC-DEX TM-DEX Bluetooth* - NOAHlink Range <1 m re- < 1 m re- < 30 cm be- < 10 m be- mote unit mote unit tween tween PC to hearing to hearing hearing aid and NOAH- and TM- link <30 cm be- tween...
  • Page 26 Hearing aids RC-DEX TM-DEX Bluetooth* - NOAHlink Data-rate 212 kbit/ 1 Mbps 212 kbit/ 212 kbit/ 2.1 Mbps second second second (raw chan- (raw chan- (raw chan- nel capaci- nel capaci- nel capaci- Data flow Simplex or Time divi- Simplex ca- Simplex or Time divi- semi-du-...
  • Page 27 Bluetooth Identifier: B01837 Reference number of QPN: NOAHlinkV1.2_412832_QPN_E1 (Benefits) The use of wireless transmission allows convenient and synchron- ized control of hearing aid functions. The BEYOND wireless hearing aids share input information between the two partner hearing aids. In so doing, the wearers would experience the following additional user benefits (only when wearing binaural BEYOND hearing aids).
  • Page 28 More accurate identification of feedback – The BEYOND hearing aids distin- guish between “true” hearing aid whistling (or feedback) and music sounds to prevent unnecessary feedback cancellation and preserve natural sound quality. (Contraindications): Congenital or traumatic deformity of the ear Active drainage from the ear within 90 days History of rapid progressive hearing loss within previous 90 days Acute or chronic dizziness...
  • Page 29 Security of the wireless signals is assured through device system design that includes: Individual MAC address for each unit which is checked during each transmis- sion. A built-in pairing table which specifies valid and legitimate pairing among units A proprietary Widex communication protocol which checks the package numbers during each transmission.
  • Page 30 A Cyclic Redundancy Check (CRC) to check data validity and correct errors. Guidance and manufacturer’s declaration Electromagnetic emissions The BEYOND™ series hearing aids are intended for use in the electromag- netic environment specified below. The customer or the user of a BEYOND™ series hearing aid should assure that it is used in such an environment.
  • Page 31 Emissions test Compliance Electromagnetic envi- ronment - guidance er supply network that Voltage fluctuations/ supplies buildings used flicker emissions IEC applicable *) for domestic purposes. 61000-3-3 *) Battery powered equipment Electromagnetic immunityThe BEYOND™ series hearing aids are intended for use in the electromagnetic environment specified below. The customer or the user of a BEYOND™...
  • Page 32 Immunity Test IEC 60601 Compliance level Electromagnetic Test level environment – guidance Electrostatic dis- ± 6 kV contact ± 6 kV contact Floors should be charge (ESD) ± 8 kV air ± 8 kV air wood, concrete or ceramic tile. If 61000-4-2 floors are covered with synthetic...
  • Page 33 Immunity Test IEC 60601 Compliance level Electromagnetic Test level environment – guidance Voltage dips, <5 % UT short interrup- (>95 % dip applicable *) applicable *) tions and voltage in UT) for variations on 0.5 cycle power supply in- 40 % UT put lines (60 % dip in UT) for 5 cycles...
  • Page 34 Immunity Test IEC 60601 Compliance level Electromagnetic Test level environment – guidance NOTE UT is the a.c. mains voltage prior to the application of the test level. *) Battery powered equipment Electromagnetic immunity – cont. The BEYOND™ series hearing aids are intended for use in the electromag- netic environment specified below.
  • Page 35 Immunity Test IEC 60601 Compliance level Electromagnetic Test level environment – guidance Portable and mo- bile RF communi- cations equip- ment should be used no closer to any part of the BEYONDTM series hearing aid, in- cluding cables, than the recom- mended separa- tion distance cal- culated from the...
  • Page 36 Immunity Test IEC 60601 Compliance level Electromagnetic Test level environment – guidance Recommended separation dis- tance Conducted RF 3 Vrms 3 Vrms d = 1.2 √P 61000-4-6 150 kHz to 80 Radiated RF 3 V/m 3 V/m d = 1.2 √P 80 MHz to 800 61000-4-3 80 MHz to 2.5...
  • Page 37 Immunity Test IEC 60601 Compliance level Electromagnetic Test level environment – guidance Where P is the maximum output power rating of the transmitter in watts (W) accord- ing to the trans- mitter manufac- turer and d is the recommended separation dis- tance in meters (m).
  • Page 38 Immunity Test IEC 60601 Compliance level Electromagnetic Test level environment – guidance Interference may occur in the vicini- ty of equipment marked with the following symbol: NOTE 1 At 80 MHz and 800 MHz, the higher frequency range applies. NOTE 2 These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption and reflection from structures, ob- jects and people.
  • Page 39 Immunity Test IEC 60601 Compliance level Electromagnetic Test level environment – guidance a. Field strengths from fixed transmitters, such as base stations for radio (cellular/cordless) telephones and land mobile radios, amateur ra- dio, AM and FM radio broadcast and TV broadcast cannot be predicted the- oretically with accuracy.
  • Page 40 and mobile RF communications equipment (transmitters) and the BE- YOND™ hearing aids as recommended below, according to the maximum output power of the communications equipment. Rated maximum Separation distance according to frequency of transmit- output power of ter (m) transmitter (W) 150 kHz to 80 80 MHz to 800 800 MHz to 2.5...
  • Page 41 Rated maximum Separation distance according to frequency of transmit- output power of ter (m) transmitter (W) For transmitters rated at a maximum output power not listed above, the recommended separation distance d in meters (m) can be estimated using the equation applicable to the frequency of the transmitter, where P is the maximum output power rating of the transmitter in watts (W) according to the transmitter manufacturer.
  • Page 42 Standard Test type Note EN 300 328 V1.9.1 RF emissions incl Spuri- EMC and radio spectrum ous emissions matters for wideband data transmission sys- tems in the 2.4 GHz ISM band EN 300 330-2 RF emissions incl. Spuri- EMC and radio spectrum V1.5.1 ous emission matters for Short Range...
  • Page 43 Standard Test type Note IEC 60118- Immunity International Product 13:2011 RF Near Field immunity std. for hearing aids to test ensure adequate im- munity to radio interfer- ence from cell tele- phones. ANSI C63.19-2007 Immunity American National RF Near Field immunity Standard Methods of test measurement of Com-...
  • Page 44 Following the medical evaluation, the physician will give you a written statement that states that your hearing loss has been medically evaluated and that you may be considered a candidate for a hearing aid. The physician will refer you to an audiologist or a hearing aid dispenser, as appropriate, for a hearing aid evaluation.
  • Page 45: Ec Directives

    EC directives Directive 1999/5/EC Hereby, Widex A/S declares that this B-F2 is in compliance with the essen- tial requirements and other relevant provisions of Directive 1999/5/EC. A copy of the Declaration of Conformity according to 1999/5/EC can be found at: http://widex.com/doc...
  • Page 46 This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
  • Page 47 This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or oper- ating in conjunction with any other antenna or transmitter. Changes or modifications to the equipment not expressly approved by Wi- dex could void the user’s authority to operate the equipment.
  • Page 48 Dans le but de réduire les risques de brouillage radioélectrique à l’intention des autres utilisateurs, il faut choisir le type d’antenne et son gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l’in- tensité nécessaire à l’établissement d’une communication satisfaisante. Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence.
  • Page 49: Symbols

    SYMBOLS Symbols commonly used by Widex A/S in medical device labelling (labels/IFU/ etc.) Symbol Title/Description Manufacturer The product is produced by the manufacturer whose name and ad- dress are stated next to the symbol. If appropriate, the date of manu- facture may also be stated.
  • Page 50 Symbol Title/Description WEEE mark “Not for general waste” When a product is to be discarded, it must be sent to a designated collection point for recycling and recovering to prevent the risk of harm to the environment or human health as a result of the presence of hazardous substances.
  • Page 52 WIDEX A/S Nymoellevej 6, DK-3540 Lynge, Denmark www.widex.com Manual no.: 9 514 0344 041 #01 9 514 0344 041 #01 CIB number: CIB370/1016 Issue: 2016-10...

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Beyond b-f2 rite

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