Agent Login Settings - Digium Asterisk Appliance 50 Administrator's Manual

Agent Login Settings

The Agent Login Settings tab, accessible from the Manage Queues
page, lets you specify the extensions for agents to log into their queue, as
well as callback login.
Agent Login Extension - Use this field to specify the extension which

all agents can dial to log into the queue(s) associated with their exten-
sion.
Agent Callback Login Extension - Use this field to specify the exten-

sion which all agents can dial to log into the queue(s) associated with
their extension. This is the same as Agent Login, but the agent does
not have to remain on the line.
Agent Logout - To logout of Agent Login just hang up your phone.

To logout of Agent Callback Login, dial the same extension used to
login, specify your extension and password when prompted, and press
# when asked for your callback extension. This will successfully log
you out of all queues.
Click Save to retain the agent login settings.
Digium, Inc.
Chapter 3: Telephone System Configuration
Page 77