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Digium, Inc. Digium, Inc. has made every effort to ensure that the instructions contained in this document are adequate and error free. The manufacturer will, if necessary, explain issues which may not be covered by this documentation.
2002/95/EC Restrictions on Hazardous Substances (RoHS), 2005/747/EC lead free exemption (Annex C) Telecom: FCC Part 68, TIA-968 TBR-21 1998 Industry Canada IC-CS-03 AS-ACIF S002-2005 AS-ACIF S003-2005 EMC: FCC Part 15 Class A EN55022/CISPR22 Class A EN55025 IEC 61000 CNS13438 VCCI V-32005.04 Digium, Inc. Page 3...
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FCC Part 68 rules and requirements adopted by the ACTA. If the Asterisk Appliance 50 causes harm to the telephone network, the telephone company may notify you in advance that temporary discontinuance of service may be required. But if advance notice is not practical, the telephone company will notify you as soon as possible.
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This device complies with part 15 of FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. Digium, Inc. Page 5...
Introduction to Asterisk Appliance 50 Documentation This manual contains product information for the Asterisk Appliance 50. Be sure to refer to any supplementary documents or release notes that were shipped with your equipment. The manual is organized in the following manner:...
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(ESD) wrist strap while handling the device. The Electrical Hazard Symbol indicates a possibility of electrical shock when operating this unit in certain situations. To reduce the risk of damage or injury, follow all steps or procedures as instructed. Digium, Inc. Page 7...
Refer servicing to qualified service personnel. Emergency 911 The Asterisk Appliance 50 is capable of forwarding arbitrary caller id strings to VoIP service providers, which in multi-office setups could simply be other Asterisk Appliance 50s. Customers of Internet...
Asterisk Appliance 50 is ideal for small office environments or as an extension to a central Asterisk PBX. The Asterisk Appliance 50 can function not only as a PBX, but also as a voice mail server, IVR server, conferencing server, VoIP ATA, or VoIP gateway.
Transcoding provided on the Blackfin processor 32ms (Hardware Revision B) or 128ms (Hardware Revision C) of ana- log port echo cancellation 8MB on board serial Flash memory 64MB 16 bit parallel SDRAM Front panel LEDs Digium, Inc. Page 16...
Understanding the LEDs on page 19 Using the Configuration Reset Switch on page 23 Installing the Asterisk Appliance 50 on page 24 Mounting the Asterisk Appliance 50 on page 27 Figure 1: The Asterisk Appliance 50 (AA50) Digium, Inc.
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If damage is suspected, file a claim with the carrier and contact your reseller from which the unit was purchased or Digium Technical Support (+1.256.428.6161). Keep the original shipping container to use for future shipment or proof of damage during shipment.
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See Figure 2 on page 22 to locate the ports and their corresponding LEDs. Understanding the LEDs There are 15 LEDs on the front panel of the Asterisk Appliance 50. The eight LEDs corresponding to the analog ports on the rear panel indicate the type of interface installed.
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Green Link is up at 100Mbps. LED flashes at 1/ (flashing) 10 second intervals as traffic is detected. Orange Link is up at 10Mbps. LED flashes at 1/10 (flashing) second intervals as traffic is detected. Digium, Inc. Page 20...
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Telephone is in use. blinking) Red (solid) Port is configured for FXO operation and is enabled. A telephone line may be connected to this port. Telephone line is ringing. (flashing) Red (slow Telephone line is in use. blinking) Digium, Inc. Page 21...
Chapter 2: Unit Installation Figure 2: Example Asterisk Appliance 50 Port Identification Digium, Inc. Page 22...
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Using the Configuration Reset Switch The Configuration Reset (CFG RST) switch (rear panel) will reset the current Asterisk Appliance 50 configuration to the factory defaults when pressed. The switch must be pressed and held during the boot process. This will force the unit to delete all configuration data. The administrator password will also be reset.
Configuration Analog Reset Switch Ports Port Figure 3: Asterisk Appliance 50 Back View Installing the Asterisk Appliance 50 Remove the Compact Flash cover plate and insert the Compact Flash card before connecting the power supply. Caution. The Compact Flash is not hot swappable. The Compact Flash card should be inserted before powering on the unit.
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Once the log on process is complete the AsteriskGUI home page will be displayed. You may find it preferable to enable the Asterisk Appliance 50 GUI on the WAN interface for ease of use. Once you have logged on to the Asterisk Appliance 50, click on the Networking menu, and then the WAN tab.
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IP address for the Asterisk Appliance 50. The default username is admin, and the password is will be the password you chose after first logging into the Asterisk Appliance 50. You are now ready to configure your Asterisk Appliance 50 via the GUI. Caution.
Chapter 2: Unit Installation Mounting the Asterisk Appliance 50 Figure 4 below illustrates the proper mounting installation options: Figure 4: Mounting Instructions Warning. Do not place anything (including paper) on top of the Asterisk Appliance 50. To allow proper cooling, these units must not be stacked.
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Table 2: Wall Mounting Step Instructions for Wall Mounting Select the area to mount the Asterisk Appliance 50 unit (refer to Figure 4 on page 27). The unit should be mounted at or below eye level to properly view the LEDs.
This chapter provides information on how to initially set up your telephone system via the AsteriskGUI™. The following topics are covered: Log On to the Asterisk Appliance 50 on page 31 The Asterisk Appliance 50 Interface on page 32 ...
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The AsteriskGUI gives you the ability to set up your telephone system without the need to use command line configuration. After connecting to the Asterisk Appliance 50, the primary menu is displayed, giving you the ability to configure your system, as well as add features to your call system as your needs change.
Your Asterisk Appliance 50 should already be connected to an internet or network connection, as described in Installing the Asterisk Appliance 50 on page 24. In the address field of an Asterisk Appliance 50 supported web browser, enter the IP address assigned to your Asterisk Appliance 50.
Chapter 3: Telephone System Configuration The Asterisk Appliance 50 Interface The AsteriskGUI gives you the ability to configure the basic hardware and dial plan elements you need when initially setting up your system. You must create trunks, system users, conferencing, voice mail, etc. After logging into the AsteriskGUI, you’re presented with a variety of options...
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Every page of the GUI has two columns. The left column identifies all the elements for which you can program the Asterisk Appliance 50. The elements listed begin with System Status, which is the first page you see upon logon, and proceed down to Options. Clicking any of the tabs on the left of the page opens the corresponding page in the right column.
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Chapter 3: Telephone System Configuration changes you have made on a page so that you can utilize the changes. Click Logout on any page to exit the Asterisk Appliance 50 GUI. Digium, Inc. Page 34...
Analog Hardware Configuration You must configure your analog hardware according to the needs of your system as part of your initial Asterisk Appliance 50 configuration. The Configure Hardware page gives you the ability to configure both your FXS and FXO ports, as well as your Tone Region, operation mode, message waiting indicator mode (MWI), etc.
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You also need to select a tone region, which defines the set of tones (dial tones, ringing tone, busy tone, etc) used in your region. Select your country, or the nearest neighboring country, from the Tone Region drop- down list. The default setting is North America (United States/Canada). Digium, Inc. Page 36...
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United States and Canada. A-law is used in most other countries. If possible confirm the scheme which will be best for operation of your Asterisk Appliance 50. FXS Honor Mode - This setting lets you choose whether you apply ...
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Hoth Noise may be acceptable. Suppression NLP - This setting causes the NLP to suppress echo – reflections by reducing the amplitude of their volume. Suppression may be used in combination with the Echo cancellation NLP Max Digium, Inc. Page 38...
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Save Changes. A message will display letting you know that in order for these changes to be completed, you must reboot your Asterisk Appliance 50. Click Options on the left menu, select the Reboot tab, and then click Reboot Now to reboot your appliance.
Trunks from the main menu to access the trunk configuration page. Figure 8: Trunk Configuration Page Trunk definitions are used in calling rules, dial plans, and call routing, etc. You can use a mixture of both analog and VoIP trunks. Digium, Inc. Page 40...
Select the Analog Trunks tab to access the Manage Analog Trunks page. Here you can create an analog trunk definition for each analog port on your Asterisk Appliance 50. Click New Analog Trunk to open the New Analog Trunk definition page.
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Asterisk Appliance 50 will accept any regular sound-silence pat- tern that repeats multiple times as a busy signal. If you specify Busy Pattern, then the Asterisk Appliance 50 will check the length of the sound (tone) and silence, which will further reduce the chance of a false positive.
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Pulse Dial - If this option is enabled, pulse dialing, instead of DTMF, will be used. CID Signalling - This option defines the type of caller ID signalling to use. bell - Bell202 as used in the United States – Digium, Inc. Page 43...
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Once you have completed the Analog Trunk definition, click Add. A message will display letting you know that in order for these changes to be completed, you must reboot your Asterisk Appliance 50. Before doing so, you may wish to click the Edit button associated with an analog trunk to configure additional options for tuning the audio.
Chapter 3: Telephone System Configuration Figure 10: Edit Analog Trunk Definition The Audio Tuning section will allow you to calibrate your analog ports for optimum performance. Please ensure that your analog lines are Digium, Inc. Page 45...
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Asterisk Appliance 50. Click Options on the left menu, select the Reboot tab, and then click Reboot Now to reboot your appliance. Rebooting your Asterisk Appliance 50 will terminate any active calls. Digium, Inc. Page 46...
Figure 11: Add New Service Provider The list of VoIP service providers and corresponding configuration information is pulled dynamically from a secure Digium webservice. If you are already a VoIP provider customer, select the provider from the list, click Add, and input your user name and password. Once you have added a service provider it will appear in the Service Providers list.
You can select the order in which the codecs are used. The codecs commonly available are u-law, a-law, GSM, G.726, G.722, and G.729A. A registered G.729A license is required in order to use the G.729A codec. Digium, Inc. Page 48...
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Chapter 3: Telephone System Configuration Click Update when you have completed your changes, or Cancel to discard your changes. Digium, Inc. Page 49...
Fill in the initial SIP/IAX trunk definition with the following information: Type - Select either the SIP or IAX protocol. SIP - Identifies that the trunk sends and receives calls using the – VoIP protocol SIP. Digium, Inc. Page 50...
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Once you have added a VoIP trunk it will appear in the SIP/IAX trunks list. There are Edit and Delete buttons associated with each VoIP trunk listing. Click Edit to further refine your trunk definition. Digium, Inc. Page 51...
Internet. The quality of your call can be affected by the choice you make. The codecs available to you will depend on what is supported by the service provider you Digium, Inc. Page 52...
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The valid options are: port - Enter this value to match against only an IP address. This set- – ting is useful if you have multiple endpoints behind a NAT device. Digium, Inc. Page 53...
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Typically a user’s voicemail is stored locally on the Asterisk Appliance 50. The notification of new voice mail is provided by the same local Asterisk Appliance 50. If you would like to receive voicemail notifications from a remote provider, this option is available.
_9256, and is followed by 7 or more digits, that would define a call within the state of Alabama. If a call began with _9 followed by 7 digits, it would be a local call that proba- Digium, Inc. Page 56...
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Strip - This option gives you the ability to remove specified number of digits from the front of the call string before the call is dialed and placed through the trunk specified in Use Trunk. Digium, Inc. Page 57...
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Cancel to abandon your changes. Click Apply Changes in the upper right corner of the page to make your changes immediately available. Click Edit next to a rule on the calling rule list to edit a previously defined rule, or Delete to delete the rule. Digium, Inc. Page 58...
Once you have completed the dial plan definition click Save to accept the plan, or Cancel to abandon your changes. Click Apply Changes in the Digium, Inc. Page 59...
Your first step when setting up a new system will be to create one or more users. Click Create New User to create a new user extension. Digium, Inc. Page 61...
extension. The name can also be that of a department, such as Sales or Support, for example. This is important because the Dial By Name Directory function of Asterisk uses this information to route calls. Digium, Inc. Page 62...
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log phone port which this extension will access. If more than one phone is connected to your Asterisk Appliance 50 you may need to confirm the port number listed on the back of the Asterisk Appliance Flash - Flash Timing defines the duration, in milliseconds, that Aster- ...
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1 to 6 separate VoIP phone lines, depending on the model of the phone. If you are using the Polycom Auto-provisioning feature of the Asterisk Appliance 50, this option can be used to define which line of your phone will be used by the user. No more than one user can be assigned to a line on a phone.
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SIP/IAX Password - The password used if the user has a SIP/IAX account. NAT - Try this setting when your Asterisk Appliance 50 is on a public IP, communicating with devices behind a NAT device (broadband router). If you have one-way audio problems, you usually have prob- lems with your NAT configuration or your firewall's configuration of SIP and RTP ports.
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Once you have completed the user extension definition click Save to accept the definition, or Cancel to abandon your changes. Click Apply Changes in the upper right corner of the page to make your changes Digium, Inc. Page 66...
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Cancel to abandon your changes. You can also delete multiple users by selecting one or more users from the displayed list and clicking Delete Selected Users. Click OK to complete the deletion, or Cancel. Digium, Inc. Page 67...
(ring all) or one person can answer a call from any phone. The Asterisk Appliance 50 does not come with a default ring group. To create a new ring group click New Ring Group at the top of the Ring Groups page.
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Lastly, determine which action you want the system to take if no one answers the call. You can either direct the call to the voicemail of a user, go to an IVR menu, or end the call. Digium, Inc. Page 69...
Music on hold is the music played to individuals on hold or during conference calls while conference members are waiting for the call to begin. The Asterisk Appliance 50 comes with a default group, or class, of sound files which can be used for music on hold. Click Music on Hold and then select the default class to see the list of default sound files.
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Once you have uploaded your files, click Apply Changes to make the files available. You can now use them for call queues, parked calls, conferences, etc. Digium, Inc. Page 71...
Is Agent option indicates that the user is available to answer customer calls. If a check mark does not appear next to Is Agent, that extension won’t appear in the list of agents in the configuration for this option. Figure 22: New Call Queue Digium, Inc. Page 72...
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Round Robin - Every available agent receives a call in turn, akin to – how cards are dealt in a poker game. – Least Recent - The agent who has been without a call the longest receives the next call. Digium, Inc. Page 73...
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Join Empty - This option allows callers to enter a queue even if no agents are logged into it. There are three options available: Yes - Callers can join a queue with no agents or only unavailable – agents. Digium, Inc. Page 74...
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There are three options available: Yes - Callers are forced out of a queue when no agents are logged in. – – No - Callers will remain in a queue with no agents. Digium, Inc. Page 75...
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Click Update to add the new queue, or Cancel to abandon your changes. Once saved the new queue will be displayed on the Manage Queues page. You can edit or delete any previously created queue from the Manage Queues page. Digium, Inc. Page 76...
To logout of Agent Callback Login, dial the same extension used to login, specify your extension and password when prompted, and press # when asked for your callback extension. This will successfully log you out of all queues. Click Save to retain the agent login settings. Digium, Inc. Page 77...
Each Asterisk Appliance 50 ships with a default voice menu already created. To better understand the creation and operation of these menus, we will examine the default one.
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This is useful when one wants users to have to enter a PIN code in order to proceed to a particular part of the current menu, to a different menu, or to ring an extension. Digium, Inc. Page 79...
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If the passcode entered is correct, the user is given a system dial tone on which a call may be placed. Note: Use caution when choosing this option. This option can pose a security risk. Digium, Inc. Page 80...
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This option is especially useful if you want to begin with the default language, and then give the option of setting a different language for the rest of the menu. For Digium, Inc. Page 81...
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Note: The Custom App option is only visible when Advanced Options are enabled under the Options menu item. This option should only be configured by experienced Asterisk administrators. Refer to section titled Advanced Options on page 138 for further details. Digium, Inc. Page 82...
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– Goto Extension - Pressing a key with this option will send the caller to a specified extension. Goto Queue - Pressing a key with this option will send the caller to – the specified queue. Digium, Inc. Page 83...
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The action associated with the i key should be the desired action if a user makes an invalid entry. Once you have constructed your voice menu, click Save. You can then click Apply Changes to add the voice menu to your current configuration. Digium, Inc. Page 84...
Play - Clicking this button brings up a dialog entry box to allow the input of an extension that Asterisk will dial and play the prompt. Delete - Clicking this button will delete the selected prompt. Figure 25: Record Menu Prompts Digium, Inc. Page 85...
Custom Voice Menu Prompts page. You will be able to play back the prompt, re-record the prompt, or delete the prompt. The prompts can now be included when creating voice menus. Digium, Inc. Page 86...
Figure 27: New Time Interval Creating a Time Interval definition is fairly simple. You just need to define a range of time in which you expect to receive calls. The following fields are used to create the definition: Digium, Inc. Page 87...
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Click Update to save your time interval definition, or Cancel to discard your changes. Click Apply Changes to make the new time interval active. Once a time interval definition is created, you can either Edit or Delete the definition from the Time Interval page. Digium, Inc. Page 88...
Figure 28: Incoming Calling Rules The main page displays the incoming calling rules created for each trunk. No rules are displayed if you have just setup your Asterisk Appliance 50. Click New Incoming Rule to create a new incoming calling rule. The new incoming rule form will be displayed.
All patterns begin with the underscore “_” character. There are special characters which can be used in patterns: X - Any digit from 0-9 – Digium, Inc. Page 90...
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The rules you need to create are dependent on your needs. If you are configuring your system for a business, for example, you’ll probably want to set up rules for business hours, off hours, weekend hours, etc. In any Digium, Inc. Page 91...
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Update. Click Apply Changes in the upper right corner of the page to make your changes immediately available. Each rule you create will be listed on the Incoming Calling Rules page, organized by trunk. From the main page you can either Edit or Delete the rule. Digium, Inc. Page 92...
PIN for retrieving voicemail. The Voicemail page lets you specify voicemail parameters, as well as settings for sending voicemail notices to e-mail. Figure 30: Voicemail There are three tabs on the Voicemail page used for configuration: General Settings, Email Settings, and SMTP Settings. Digium, Inc. Page 93...
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Time is specified in seconds. Minimum Message Time - The minimum duration of a message specified in seconds. Any message left that’s under the listed duration is discarded and isn’t processed or retrievable. Digium, Inc. Page 94...
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To load a sample template, click the Load Defaults button. Be sure to change the From address to a valid e-mail address before saving. Digium, Inc. Page 95...
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SMTP Sever - The IP address or a hostname of an SMTP server which the Asterisk Appliance 50 can connect to, without authentica- tion, to send voicemail notifications to an e-mail address. Port - The port number on which the SMTP server is running. The ...
Note: This functionality is dependent on a compatible and correctly configured handset. For a user to be able to dial a page/intercom group, the ‘pagegroups’ local context must be included in the user’s dialplan. Figure 31: Paging/Intercom Digium, Inc. Page 97...
Type - Specify the type of group for this extension. – 2-Way Intercom - The person initiating the call and all members of the intercom group will be able to speak to each other during the call. Digium, Inc. Page 98...
From the Paging & Intercom page, you can either Edit or Delete a page/intercom group. Click Page an Extension along the top to configure a key sequence which initiates a page or intercom call to a specific extension. Figure 33: Settings for Paging Individual Extensions Digium, Inc. Page 99...
Intercom. Click Save to retain your changes, or Cancel to abandon them. Once you have completed making changes to the Paging & Intercom sections, click Apply Changes to make them immediately available. Digium, Inc. Page 100...
After establishing the extension for the bridge, you need to specify the password settings for the conference. Assign the PIN Code used by participants to enter the conference as well as the Administrator PIN Code used by the moderator of the conference to open the conference bridge. Digium, Inc. Page 101...
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Announce callers - All new callers to a conference are identified when they arrive when this feature is selected. Digium, Inc. Page 102...
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Click Update to retain your conference bridge definition, or Cancel to abandon your changes. From the Conferencing page you can either Edit or Delete a bridge definition. Once you have saved a conference bridge definition click Apply Changes to make the bridge immediately available. Digium, Inc. Page 103...
If Derrick had not said his name and/or pressed the pound key, the – call would have continued on to the next step as normal. Derrick hears, “Thank you. Please hold while I try to locate the person you are calling.” Digium, Inc. Page 104...
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Derrick. Chuck answers his mobile phone and hears, "Incoming call from”. Then he hears Derrick state his name. Then he hears, “Press 1 to accept this call, or 2 to reject it.” Digium, Inc. Page 105...
Click Edit for the user extension which you wish to configure. The edit box for the Follow Me definition will appear. In order to enable the Follow Me feature, select Enable for the Status option. Digium, Inc. Page 106...
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If the ring timeout is met while that prompt is being played, the call will be rejected and sent to voicemail. Select the Dial Order in which this Follow Me number should be dialed to reach the user. Digium, Inc. Page 107...
X located next to the up arrow. Click Save to retain your changes or Cancel to discard them. Then click FollowMe Options along the top to configure additional options for Follow Me. Figure 38: Follow Me Options Digium, Inc. Page 108...
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Playback the unreachable status message if we’ve run out of steps to reach the callee, or if the callee has elected not to be reachable. Click Save to retain your changes or Cancel to discard them. Then click Apply Changes to make the changes available. Digium, Inc. Page 109...
Click Save to retain your changes or Cancel to discard them. Click Apply Changes to make the changes available. To add or remove a user from the Digium, Inc. Page 110...
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Chapter 3: Telephone System Configuration system telephone directory, edit the In Directory field of user’s extension accessible from the Users page. Digium, Inc. Page 111...
Note: Feature codes will only function when two channels are answered and bridged together. They cannot be used while the remote party is ringing or in progress. Figure 40: Feature Codes Digium, Inc. Page 112...
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The calling party’s Caller ID will be preserved when the call is transferred to the destination extension. Note: The T Option and/or t Option must be enabled under Dial Options in order for this to function. Digium, Inc. Page 113...
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(i.e. similar to blind transfer, but without CallerID preservation). If the destination extension does not answer and you do not hang up the phone, the attended transfer will be cancelled after 15 seconds. The calling Digium, Inc. Page 114...
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In order to retrieve the call, dial the parking extension that was specified by the Asterisk Appliance 50 prompt. The amount of time that the call remains parked is determined by the number of seconds specified in the Number of seconds a call can be parked for field on the Call Parking tab.
The call on hold will be retrieved by dialing one of these extensions. Number of Seconds a Call Can Be Parked - The number of seconds a call can be placed on hold. After the time has elapsed the call will ring the originating extension. Digium, Inc. Page 116...
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(such as by pressing send). The method using a VoIP phone will vary depending on the phone. At this point, the Asterisk Appliance 50 will prompt you with a number. The number it prompts you with is the number from the pool specified.
This feature will be accessible by the caller only. – peer / caller - Run the application on the opposite channel from the one that has activated this feature. This feature will be accessible by the caller only. Digium, Inc. Page 118...
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Appliance 50 to remain in the media stream during all calls. This will occur regardless of whether two endpoints are configured to redirect their media stream from the Asterisk Appliance 50 to each other after the call setup has completed (e.g. two SIP phones with reinvite enabled).
The Dial Options tab gives you the ability to configure feature code permissions for the called party and the calling party. Either party can be allowed or restricted access to the transfer, hang up, and call parking feature codes. Figure 43: Dial Options Digium, Inc. Page 120...
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K Option - Allows the calling party to enable parking of the call by sending the DTMF sequence defined on the Feature Codes page. Click Save when you are done configuring this section. Then click Apply Changes to make these changes immediately available for new calls. Digium, Inc. Page 121...
A voicemail group gives you the ability to create a voicemail box that can be shared by any of the users on an Asterisk Appliance 50 system. A group message can thus be sent by dialing one extension and leaving a message.
DHCP leases allocated on the LAN side by the Asterisk Appliance 50’s DHCP server. If you do not have an NTP server specified, you can set your default time zone from within the General tab.
Hostname - The hostname assigned to the Asterisk Appliance 50. This name will be used to identify the Asterisk Appliance 50 on your network. NTP Server - This field gives you the ability to specify the URL or IP ...
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Polycom phones. The default for this field is http://0.0.0.0/phoneprov. The 0.0.0.0 will resolve to the IP of the Asterisk Appliance 50 with the LAN IP for requests from the LAN ports, and the WAN IP for requests over the WAN port.
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The Timezone tab is used to specify the default timezone for your Asterisk Appliance 50. The time zone information is used to set the date and time on the Asterisk Appliance 50. The time zone files are located on the flash card which comes with your Asterisk Appliance 50. Select the appropriate timezone from the list.
Click Register a G729 License key on this Appliance to cause the Asterisk Appliance 50 to download the End User License Agreement (EULA) from a server at Digium. Read the EULA carefully. If you agree to its terms, click I agree to the above License.
The registration process may take a few minutes to complete. A message box will appear to let you know once the firmware has finished updating. You must reboot your Asterisk Appliance 50 in order for these changes to take effect. Click Options on the left menu, select the Reboot tab, and Digium, Inc.
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Chapter 3: Telephone System Configuration then click Reboot Now to reboot your appliance. Rebooting your Asterisk Appliance 50 will terminate any active calls. If the registration process fails, please confirm that you have entered the G.729 license key correctly, and that a firewall is not blocking the Asterisk Appliance 50 from communicating with Digium’s registration...
You can then download a previously created backup, restore from the backup, delete the backup file, or upload a backup from another machine. Figure 49: Backup Page Digium, Inc. Page 130...
Appliance 50. Figure 50: Asterisk Appliance 50 Update There are two interfaces for putting a new Asterisk Appliance 50 firmware image on the Asterisk Appliance 50. The first section provides the user the ability to specify a location from which the Asterisk Appliance 50 will connect and download the updated software.
Figure 51: Polycom Update Click Update Polycom firmware to update the Polycom firmware or bootrom images on the Asterisk Appliance 50. A link is provided under the Download new Firmware button to get the latest archive names. The firmware and bootrom archive names must be specified exactly as they are at that link in order for the update to complete successfully.
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Note: The next reboot cycle will be increased by approximately 5 minutes during the installation process. In addition, you must reboot your Polycom phones in order for them to download the new firmware and bootrom images from the Asterisk Appliance 50. Digium, Inc. Page 133...
The options tab provides several options which allow you to change the password for your AsteriskGUI logon, modify local extension and agent settings, as well as reboot the Asterisk Appliance 50. The Advanced tab allows you to enable or disable advanced options. The basic options are displayed by default.
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Chapter 3: Telephone System Configuration General Preferences The General Preferences tab gives you several useful global settings for your Asterisk Appliance 50. Global Outbound CID - This setting specifies the default global Cal- lerID that is used for all outgoing calls when no other CallerID of a higher priority is specified.
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The Language tab gives you the ability to specify the default language for all prompts for phone to phone, inbound, and outbound calls. If a soundpack selection is made, but the soundpack is not already installed, Digium, Inc. Page 136...
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Chapter 3: Telephone System Configuration the soundpack will be downloaded from the Digium website. English, Spanish, and French prompts are loaded by default. Change Password The Change Password tab gives you the ability to change your administrator password. Digium, Inc.
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There are several advanced options which can be made accessible from the Options page. This gives advanced users with a background in Asterisk the ability to refine the Asterisk Appliance 50 configuration. Clicking Show Advanced Options provides additional advanced options under certain existing menu pages, and also activates several advanced menu items on the left hand sidebar.
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Enter Help in the command line field for a list of com- mands. SIP Settings - The advanced SIP settings can be configured from this page. IAX Settings - The advanced IAX settings can be configured from this page. Digium, Inc. Page 139...
Asterisk experts. Pricing on Subscription Services may be obtained from your nearest reseller or you may call Digium Sales for referral to your nearest reseller at +1.256.428.6000. You can also visit http://www.digium.com/sales.
This appendix provides pin assignments for the Asterisk Appliance 50 unit. Ports Craft Port Port Analog Ports Figure A-1: Back Panel Ports All eight analog ports on the Asterisk Appliance 50 are 8-pin RJ11 ports. The pin assignments are identified in Table A-2. Digium, Inc. Page 141...
RTS (From AA50) (Connect to DB9 Pin 8) The CRAFT port serial parameters are 57600 8N1 (57600 bits per second, 8 data bits, no parity, 1 stop bit), with hardware flow control = no, software flow control = yes. Digium, Inc. Page 142...
DC Power - 6.3mm O.D., 2mm pin; 12V 3A center positive CompactFlash - Type 1 Environment. Temperature: 0 to 40° C (32 to 104° F) operation -20 to 70° C (4 to 158° F) storage Humidity: Up to 90% non-condensing Digium, Inc. Page 145...
Total 36 Watts Each FXS port in use with 3REN load 1.5 Watts Note: Power consumption is determined by the number of analog phones connected to the FXS ports and the REN rating of the phones. Digium, Inc. Page 146...
IMPORTANT – PLEASE READ CAREFULLY This Digium End-User Purchase and License Agreement (the "Agreement") is a legal agreement between Digium and the licensee, purchaser and end user respectively (hereinafter, “you”, “You” or “your”) of the Digium distribution media, embedded software and related documentation (the "Software"), Digium services (“Services”),...
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement any upgrades, updates, bug fixes or modified versions (“Upgrades”) or backup copies of the Software supplied to you by Digium or an authorized reseller, provided you hold a valid license to the original Software and have paid any applicable fee for Upgrades.
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement transferred to any third party without prior written permission from Digium. EMERGENCY CALLS. You understand and acknowledge that the Products may be used to implement, supplement, or replace telephone systems and telecommunications services, and that in some cases, certain government regulations may apply to their implementation or use;...
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Products and any network or system the Products are used on or with. By using the Products under this Agreement, you explicitly release Digium from any warranty, duty, liability, or obligation to train you or any users of your system regarding the proper configuration, operation, or use of the Products or any system or network they are used in conjunction with on which it is installed;...
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Digium will re-perform or remedy at no charge to you any non-conforming performance reported by you within ten days of Digium's receipt of notification of breach of the foregoing warranty. Digium shall include technical support and/or Digium, Inc.
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Subscription Agreement entitlements for the Products in accordance with the policies, terms and conditions set forth on the Digium web site for the Products you purchase. You may elect to renew your support or Subscription Agreement from Digium at Digium’s then current rates unless such Products and associated...
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Product under warranty to Digium, the original purchaser must obtain a Return Material Authorization (“RMA”) in accordance with the Digium policy in effect at the time as published on the Digium web site. You must package the warranted Product in the original shipping package to ensure that it will not be damaged in transit, with the RMA number prominently marked on the outside of the package.
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement are lost in transit to Digium. Digium will not be obligated to accept physical return of any Software. LIMITATION OF LIABILITY. To the maximum extent permitted by law, Digium is not liable under any contract, negligence, strict...
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Digium trademark policies. 8.3 You agree not to fork any version of the components of Software licensed to you by Digium or promote or contribute to any fork of the components of Software licensed to you by Digium. For purposes of this Agreement, "fork"...
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TRANSFER AND ASSIGNMENT. This Agreement and the rights and obligations under it are not assignable by you without the prior written approval of Digium, voluntarily or by operation of law. Any attempt by you to assign this Agreement without such approval shall be void.
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement matter hereof and supersede all prior writings, negotiations or understandings with respect thereto. The provisions of this Agreement shall take precedence over any conflicting terms in any subsequent purchase order, documentation or collateral. The parties agree that this Agreement may be executed electronically and that electronic copies of this Agreement shall be binding upon the parties.
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(US$20.00 for United States destinations and US$50.00 for all other destinations). Orders placed via electronic mail must be paid via a Digium-accepted credit card; orders via postal service can be paid either via credit card or a check drawn on a United States bank.
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement GNU GENERAL PUBLIC LICENSE VERSION 2 COMPONENTS. The following components are licensed under version 2 of the GNU General Public License (included as Exhibit B.1). Linux® kernel libnetold ext2fs uuid libipq libiptc...
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement uClibc gettext libiconv gmime glib OTHER OPEN SOURCE LICENSES. The following components are licensed under various licenses, included in the listed exhibits. ncurses Exhibit B.2 dropbear Exhibit B.3 OpenSSL Exhibit B.4 Exhibit B.5 ntp and ntpdate Exhibit B.6...
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement EXHIBIT B.1 - GNU General Public License Version 2 GNU GENERAL PUBLIC LICENSE Version 2, June 1991 Copyright (C) 1989, 1991 Free Software Foundation, Inc. 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed.
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement restrictions translate to certain responsibilities for you if you distribute copies of the software, or if you modify it. For example, if you distribute copies of such a program, whethergratis or for a fee, you must give the recipients all the rights that you have. You must make sure that they, too, receive or can get the source code.
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICATION This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public License. The "Program", below, refers to any such program or work, and a "work based on the...
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement You may charge a fee for the physical act of transferring a copy, and you may at your option offer warranty protection in exchange for a fee. You may modify your copy or copies of the Program or any portion of...
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement distribute them as separate works. But when you distribute the same sections as part of a whole which is a work based on the Program, the distribution of the whole must be on the terms of this License, whose permissions for other licensees extend to the entire whole, and thus to each and every part regardless of who wrote it.
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement c) Accompany it with the information you received as to the offer to distribute corresponding source code. (This alternative is allowed only for noncommercial distribution and only if you received the program in object code or executable form with such an offer, in accord with Subsection b above.)
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement parties remain in full compliance. You are not required to accept this License, since you have not signed it. However, nothing else grants you permission to modify or distribute the Program or its derivative works. These actions are prohibited by law if you do not accept this License.
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program. If any portion of this section is held invalid or unenforceable under any particular circumstance, the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstances.
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement versions will be similar in spirit to the present version, but may differ in detail to address new problems or concerns. Each version is given a distinguishing version number. If the Program specifies a version number of this License which applies to it and "any...
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement line and a pointer to where the full notice is found. <one line to give the program's name and a brief idea of what it does.> Copyright (C) 19yy <name of author>...
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement The hypothetical commands `show w' and `show c' should show the appropriate parts of the General Public License. Of course, the commands you use may be called something other than `show w' and `show c';...
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement EXHIBIT B.2 - ncurses Licenses Top-level license: ----------------------------------------------------------------------------- -- Copyright (c) 1998-2004,2006 Free Software Foundation, Inc. -- Permission is hereby granted, free of charge, to any person obtaining a -- copy of this software and associated documentation files (the -- "Software"), to deal in the Software without restriction, including...
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement libmenu and libform: /**************************************************************************** * Copyright (c) 1998-2003,2004 Free Software Foundation, Inc. * Permission is hereby granted, free of charge, to any person obtaining a * copy of this software and associated documentation files (the * "Software"), to deal in the Software without restriction, including...
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement libpanel: /**************************************************************************** * Copyright (c) 1998-2004,2005 Free Software Foundation, Inc. * Permission is hereby granted, free of charge, to any person obtaining a * copy of this software and associated documentation files (the * "Software"), to deal in the Software without restriction, including...
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement EXHIBIT B.3 - dropbear License Dropbear contains a number of components from different sources, hence there are a few licenses and authors involved. All licenses are fairly non- restrictive. The majority of code is written by Matt Johnston, under the license below.
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement under the 2 point BSD license. loginrec is written primarily by Andre Lucas, atomicio.c by Theo de Raadt. strlcat() is (c) Todd C. Miller ===== Import code in keyimport.c is modified from PuTTY's import.c, licensed follows: PuTTY is copyright 1997-2003 Simon Tatham.
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE COPYRIGHT...
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement EXHIBIT B.4 - OpenSSL License The OpenSSL toolkit stays under a dual license, i.e. both the conditions of the OpenSSL License and the original SSLeay license apply to the toolkit. See below for the actual license texts. Actually both licenses are BSD- style Open Source licenses.
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/)" * THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY * EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE * IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR * PURPOSE ARE DISCLAIMED.
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement * in documentation (online or textual) provided with the package. * Redistribution and use in source and binary forms, with or without * modification, are permitted provided that the following conditions * are met: * 1.
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement EXHIBIT B.5 - ftp License * Copyright (c) 1985, 1989 Regents of the University of California. * All rights reserved. * Redistribution and use in source and binary forms, with or without...
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement EXHIBIT B.6 - ntp and ntpdate License *********************************************************************** * Copyright (c) David L. Mills 1992-2001 * Permission to use, copy, modify, and distribute this software and * its documentation for any purpose and without fee is hereby...
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement EXHIBIT B.7 - zlib License Copyright (C) 1995-2002 Jean-loup Gailly and Mark Adler This software is provided 'as-is', without any express or implied warranty. In no event will the authors be held liable for any damages arising from the use of this software.
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement EXHIBIT B.8 - ss and et License * Copyright 1987, 1988, 1989 Massachusetts Institute of Technology * (Student Information Processing Board) * Permission to use, copy, modify, and distribute this software and * its documentation for any purpose is hereby granted, provided that * the names of M.I.T.
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement EXHIBIT B.9 – GNU Lesser General Public License Version 2 GNU LESSER GENERAL PUBLIC LICENSE Version 2.1, February 1999 Copyright (C) 1991, 1999 Free Software Foundation, Inc. 51 Franklin St, Fifth Floor, Boston, MA 02110-1301 USA Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed.
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement When we speak of free software, we are referring to freedom of use, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for this service if you wish);...
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement Finally, software patents pose a constant threat to the existence of any free program. We wish to make sure that a company cannot effectively restrict the users of a free program by obtaining a restrictive license from a patent holder.
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement For example, on rare occasions, there may be a special need to encourage the widest possible use of a certain library, so that it becomes a de-facto standard. To achieve this, non-free programs must be allowed to use the library.
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement GNU LESSER GENERAL PUBLIC LICENSE TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICATION This License Agreement applies to any software library or other program which contains a notice placed by the copyright holder or other authorized party saying it may be distributed under the terms of this Lesser General Public License (also called "this License").
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement Activities other than copying, distribution and modification are not covered by this License; they are outside its scope. The act of running a program using the Library is not restricted, and output from such a program is covered only if its contents constitute a work based on the Library (independent of the use of the Library in a tool for writing it).
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement c) You must cause the whole of the work to be licensed at no charge to all third parties under the terms of this License. d) If a facility in the modified Library refers to a function or a table of...
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement the Library. In addition, mere aggregation of another work not based on the Library with the Library (or with a work based on the Library) on a volume of a storage or distribution medium does not bring the other work under the scope of this License.
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement If distribution of object code is made by offering access to copy from a designated place, then offering equivalent access to copy the source code from the same place satisfies the requirement to distribute the source code, even though third parties are not compelled to copy the source along with the object code.
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement Section 6.) Otherwise, if the work is a derivative of the Library, you may distribute the object code for the work under the terms of Section 6. Any executables containing that work also fall under Section 6, whether or not they are linked directly with the Library itself.
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement use the modified definitions.) b) Use a suitable shared library mechanism for linking with the Library. A suitable mechanism is one that (1) uses at run time a copy of the library...
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement It may happen that this requirement contradicts the license restrictions of other proprietary libraries that do not normally accompany the operating system. Such a contradiction means you cannot use both them and the Library together in an executable that you distribute.
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement You are not required to accept this License, since you have not signed it. However, nothing else grants you permission to modify or distribute the Library or its derivative works. These actions are prohibited by law if you do not accept this License.
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement If any portion of this section is held invalid or unenforceable under any particular circumstance, the balance of the section is intended to apply, and the section as a whole is intended to apply in other circumstances.
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement Each version is given a distinguishing version number. If the Library specifies a version number of this License which applies to it and "any later version", you have the option of following the terms and conditions either of that version or of any later version published by the Free Software Foundation.
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement SERVICING, REPAIR OR CORRECTION. IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE THE LIBRARY AS PERMITTED ABOVE, BE...
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement "copyright" line and a pointer to where the full notice is found. <one line to give the library's name and a brief idea of what it does.> Copyright (C) <year> <name of author>...
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement Ty Coon, President of Vice That's all there is to it! Digium, Inc. Page 204...
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement EXHIBIT B.10 – libpcap License Copyright (c) 1993, 1994, 1995, 1996, 1997, 1998 The Regents of the University of California. All rights reserved. Redistribution and use in source and binary forms, with or without...
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement THIS SOFTWARE IS PROVIDED BY THE REGENTS AND CONTRIBUTORS ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT...
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Appendix C: Asterisk Appliance 50 (AA50) License Agreement EXHIBIT B.11 – tcpdump License License: BSD Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
The smallest element of information in a digital system. A bit can be either a zero or a one. bits per second A measurement of transmission speed across a data connection. Digium, Inc. Page 208...
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100 MHz but adheres to stricter quality specifications. CLEC competitive local exchange carrier A term for telephone companies established after the Telecommunications Act of 1996 deregulated the LECs. CLECs compete with ILECs to offer local service. See also LEC and ILEC. Digium, Inc. Page 209...
Digital Signal, Level 3 T3 in North America and Japan, E3 in Europe. Up to 672 voice channels (DS0s). DS3/T3/E3 lines are not part of the PSTN DTMF Dual Tone Multi-Frequency Push-button or touch tone dialing. Digium, Inc. Page 210...
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Foreign Exchange Office Receives the ringing voltage from an FXS device. Outside lines are connected to the FXO port on your Asterisk Appliance 50 unit. Foreign Exchange Station Initiates and sends ringing voltage. Phones are connected to the FXS ports on the Asterisk Appliance 50 unit.
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15.2 kbps (frame length = 20 ms). ILEC incumbent local exchange carrier The LECs that were the original carriers in the market prior to the entry of competition and therefore have the dominant position in the market. Digium, Inc. Page 212...
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FDM separates signals by dividing the data onto different carrier frequencies, and TDM separates signals by interleaving bits one after the other. multiplexer A device which transmits multiple signals over a single communications line or channel. See multiplexing. Digium, Inc. Page 213...
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PSTN public switched telephone network The public switched telephone network (PSTN) is the network of the world's public circuit-switched telephone networks. Originally a network of fixed-line analog telephone systems, the PSTN is now almost entirely Digium, Inc. Page 214...
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(DS0s) and transmits data at 1.544 Mbps. Commonly used to carry traffic to and from private business networks and ISPs. A dedicated digital carrier facility which consists of 28 T1 lines and transmits data at 44.736 Mbps. Equivalent to 672 voice channels (DS0s). Digium, Inc. Page 215...
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Voice over IP Technology used for transmitting voice traffic over a data network using the Internet Protocol. Zaptel (Zap) Zapata Telephony Project dedicated to implementing a reasonable and affordable Computer Telephony platform into the world marketplace. Digium, Inc. Page 216...
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