Troubleshooting Guide - Metrologic MS9524 VoyagerPDF Series Installation And User Manual

T
ROUBLESHOOTING
The following guide is for reference purposes only. Contact a Metrologic
representative at 1-800-ID-Metro or 1-800-436-3876 to preserve the limited
warranty terms.
All Interfaces
MS9524/44 Series Troubleshooting Guide
Symptoms
No LEDs, beep
or laser
No LEDs, beep,
or laser
3 beeps on
power up
Razz tone on
power up
Razz tone
Razz tone
The unit scans,
communicates
and beeps twice.
The unit powers
up, but does not
scan/or beep.
30
G
UIDE
Possible Causes
No power is being
supplied to the
scanner.
No power is being
supplied to the
scanner from host.
Non-volatile RAM
failure
RAM or ROM failure
VLD failure
There is a scanning
mechanism failure.
The same symbol
timeout set too short.
The beeper is
disabled and no tone
is selected.
Solution
Check transformer, outlet and
power strip. Make sure the cable
is plugged into the scanner.
Some host systems cannot supply
enough current to power
Voyager . A power supply may
PDF
be needed.
Contact a Metrologic service
representative, if the unit will not
hold the programmed
configuration.
Contact a Metrologic service
representative, if the unit will not
function.
Contact a Metrologic service
representative.
Contact a Metrologic Service
Representative.
Adjust same symbol timeout for a
longer time.
Enable the beeper and select a
tone.