Argox OS-214plus User Manual

Argox OS-214plus User Manual

Desktop barcode printer
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D
ESKTOP
OS-214plus/OS-2140D/
OS-2140/OS-2140Z/
OS-2140DZ
User's Manual
Website: http://www.argox.com
B
P
ARCODE
RINTER
Ribbon & Media Installation video
Proprietary Statement
This manual contains proprietary information of Argox Information Co., Ltd. It is
intended solely for the information and use of parties operating and maintaining
the equipment described herein. Such proprietary information may not be used,
reproduced, or disclosed to any other parties for any other purpose without the
expressed written permission of Argox Information Co., Ltd.
Product Improvements
Continuous improvement of products is a policy of Argox Information Co., Ltd. All
specifications and signs are subject to change without notice.
FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that the interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into a different outlet on a different circuit.
Consult the dealer or an experience Radio/TV technician for help.
This unit was tested with shielded cables on the peripheral devices. Shielded
cables must be used with the unit to insure compliance. The user is cautioned
that any changes or modifications not expressly approved by Argox Information
Co., Ltd. could void the user's authority to operate the equipment.
Liability Disclaimer
Argox Information Co., Ltd. takes steps to assure that the company's published
engineering specifications and manuals are correct; however, errors do occur.
Argox Information Co., Ltd. reserves the right to correct any such errors and
disclaims any resulting liability. In no event shall Argox Information Co., Ltd. or
anyone else involved in the creation, production, or delivery of the
accompanying product (including hardware and software) be liable for any
damages whatsoever (including, without limitation, damages for loss of business
profits, business interruption, loss of business information, or other pecuniary
I

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Summary of Contents for Argox OS-214plus

  • Page 1 ESKTOP ARCODE RINTER Product Improvements OS-214plus/OS-2140D/ Continuous improvement of products is a policy of Argox Information Co., Ltd. All specifications and signs are subject to change without notice. OS-2140/OS-2140Z/ FCC Compliance Statement OS-2140DZ This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
  • Page 2: Table Of Contents

    Argox Information Co., Ltd. has been advised of the possibility of such damages. Table of Contents Safety ..................II...
  • Page 3: Getting Started

    Recovery................60 Getting Started Caring for Your Printer ........... 61 Cleaning................61 Congratulations on choosing the Argox Media Sensor ..............61 OS-214plus/OS-2140D/OS-2140/OS-2140Z/OS-2140DZ Thermal Print Head ............61 desktop barcode printers. This manual will help you get to know Replacing the Thermal Print Head........65 your new printer.
  • Page 4: Package Contents

    Connecting the Power Supply Connect the power supply as below. WARNING! Do not operate the printer and power supply in an area where they can get wet. Make sure the power switch is in the "O" position. 1. Insert the barrel connector of the power supply into the power jack on the back of the printer.
  • Page 5: Getting To Know Your Printer

    Getting to Know Your Printer The illustrations that follow describe the printer’s parts, features, controls, and indicators. Parts and Features Top Cover H Cover Power Switch Power Indicator OS-214plus Ready Indicator Feed Button OS-214plus/OS-2140D/OS-2140/OS-2140Z/OS-2140DZ...
  • Page 6 Ribbon Supply Holder Thermal Print head Platen Roller Ribbon Pick-up Holder Media Hanger Power Switch Ribbon module Release Levers (not included with OS-2140D)
  • Page 7: Controls And Indicators

    Controls and Indicators Control / Function Indicator On: turns on normal operation  The printer’s controls and indicators are shown in the diagram Off: turns off power  Power Switch below. The following table explains control and indicator Note: Turn power off before connecting or functions.
  • Page 8: Loading Ribbon And Media

    Loading Ribbon and Media Media Compartment This section describes how to load ribbon and media in the OS Series printer. Print Head Module Loading Ribbon Release Lever Release Lever Note: This section does not apply to direct thermal printing. 1. Lift the top cover to expose the media compartment. 2.
  • Page 9 4. Unwrap the ribbon roll pack and separate the ribbon roll 7. Turn back the print head module and then insert the bare and the bare core. core into the pick-up holder. (First snap in the left side, and 5. Attach the edge of the ribbon on the bare core and wind it then the right side.) a little bit onto the core.
  • Page 10 8. Turn the wheel of the print head module to ensure the ribbon is tightly wound. 9. Press down the print head module firmly until you hear a snap. Wheel Print Head Module...
  • Page 11: Loading Media

    Loading Media The OS-214plus/OS-2140D/OS-2140/OS-2140Z/OS-2140DZ printers offer Two different loading modes: standard or with a cutter. Standard mode allows you to collect each label freely.  Cutter mode automatically cuts the label after it prints.  Standard Mode 1. Lift the top cover to expose the media compartment.
  • Page 12 2. Remove the media hanger. 4. Click the media hanger back into the media compartment. 5. Align the media roll to the left end. 6. Move the shield from right to left until it leans against the media. Media Compartment Media Hanger Media Compartment 3.
  • Page 13 7. Unlatch the print head module. 10. Put the print head module down and press down firmly 8. Hold the print head module upright with one hand to until you hear a snap. allow the media to pass under it. Lead the media through 11.
  • Page 14: Cutter Mode

    11. Close the top cover and turn on the printer or press the Cutter Mode "FEED" button if the printer is already on. Note: For Cutter mode you must first install the cutter and add Note: The "FEED" button does not make the printer cut. Cutting the cutter baby board to J16 on the main board.
  • Page 15: Calibration And Configuration

    Calibration and Configuration Sensor Detection This section discusses calibration, printing configuration and resetting the printer to factory defaults. Detection Area of the Reflective Sensor Performing Calibration and Configuration The reflective Sensor is positioned at 7mm from the left edge of media.
  • Page 16: Resetting Printer To Factory Defaults

    Computer Connections Resetting Printer to Factory Defaults Note: You must insert the power supply’s barrel connector into the power jack on the back of the printer before 1. Turn on the printer and wait till both "Ready" indicator and connecting communication cables. "Power"...
  • Page 17: Serial (Rs-232) Interface Requirements

    Serial (RS-232) Interface Requirements The required cable must have a nine-pin "D" type male connector on one end, which is plugged into the mating serial port located on the back of the printer. The other end of the signal interface cable connects to a serial port on the host computer.
  • Page 18: Parallel Interface Requirements

    The other end of the parallel interface cable connects to the printer connector at the host computer. For pin-out information, refer to the Reference Technical Information, Interface Specification. Power Jack Serial Port Parallel Port USB Port OS-214plus...
  • Page 19: Communicating With The Printer

    USB port on the printer and on the PC. operation systems. With this driver you can operate any popular Windows software applications including Argox Bartender UL 2. Turn on the printer. If the printer supports Plug-and-Play, and label editing software or MS Word, etc., to print to this printer.
  • Page 20 5. On the Seagull Driver Wizard prompt, select the first radio button to “Install a driver for a Plug and Play printer”: 4. Under OS-2140 product selection prompt, choose Seagull Argox OS-2140 PPLA Driver version and then start installation: Then click “Next.”...
  • Page 21 6. Enter Printer name (i.e. Argox OS-2140 PPLA) and select "do not share this printer”, and click "Next". 7. Check all the data on the showing screen, if it is correct, click Argox X-1000VL PPLB "Finish". Argox OS-2140 PPLA Argox OS-2140 PPLA...
  • Page 22 8. After the related files have been copied to your system, click 9. After driver installation is complete, click "Close". "Finish". The driver should now be installed. Installed printer Argox OS-2140 PPLA Installing printer ‘Argox OS-2140 PPLA’…...
  • Page 23: Installing The Printer Driver

    Installing the Printer Driver 3. Under OS-2140 product selection prompt, choose Seagull Driver version and then start installation: 1. Turn off the printer. Plug the power cable into the power socket on the wall, and then connect the other end of the cable to printer's power socket.
  • Page 24 4. On the prompt, Windows Printer Driver, select “I accept…” 5. Assign the directory to keep Seagull driver, (for example: and click "Next". C:\Seagull) and click "Next".
  • Page 25 6. Click "Finish". 7. Select Install printer drivers and Click "Next"...
  • Page 26 9. Select the port of the printer and click "Next". 8. Select model & emulation - the following examples are based on model OS-2140 PPLA: A rgox OS-2140 PPLA...
  • Page 27 10. Enter Printer name (i.e. Argox OS-2140 PPLA) and select 11. Check all the data on the showing screen, if it is correct, click Argox X-1000VL PPLB "do not share this printer”, and click "Next". "Finish". Argox OS-2140 PPLA Argox OS-2140 PPLA...
  • Page 28 12. After the related files have been copied to your system, click 13. After driver installation is complete, click "Close". "Finish". The driver should now be installed. Installed printer Argox OS-2140 PPLA Installing printer ‘Argox OS-2140 PPLA’…...
  • Page 29: Troubleshooting

    Label stock out Supply the label roll Label stock not Install the label roll installed Troubleshooting Label jam Recover the jam Normally, when the printer is in not working properly, the "Power" LED Indicators: Power and Ready LEDs blink alternately LED blinks continuously;...
  • Page 30: Miscellaneous

    at cutter Recover the jam installing or setting the cutter Hardware error Call for service Miscellaneous LED Indicators: Only the Ready LED blinks Power LED Ready LED If the host shows "Printer Time out" 1. Check if the communication cable (parallel or serial) is connected securely to your parallel or serial port on the PC and to the connector on the printer at the other end.
  • Page 31: Recovery

    Caring for Your Printer Adhesives and coatings of media can over time transfer onto the printer components along the media path including the thermal Clean the print head. If the problem persists, replace the print print head and media sensor. This build-up can accumulate dust head.
  • Page 32 TPH Cleaning Interval: It’s strongly recommended to regularly clean print heads at least when changing every one ribbon roll (in thermal transfer printing mode), or every one label roll (in direct thermal printing mode). In addition, if printers are operated under critical applications and environments, or it’s found print quality is degraded, please clean print heads more frequently.
  • Page 33: Replacing The Thermal Print Head

    Replacing the Thermal Print Head 1. Switch off the power and wait for both LEDs to go off. 2. Unlatch the print head module. 3. Remove the ribbon. 4. Push the print head firmly into the casing and shift it to the left.
  • Page 34: Important Notice During Tph Replacement

    6. Disassemble the print head and the mounting bracket by Important notice during TPH replacement releasing screws. 1. Heater line should NOT be touched by bare hands to 7. Replace with a new print head. Reassemble the print head prevent any damage caused by ESD or corrosion. module in reverse order.
  • Page 35: Technical Reference

    UCC/EAN-128 K-MART, UCC/EAN-128 , Random Weight, Plessey, HBIC, Telepen, FIM, UPC2, UPC5, GS1 Data Bar Specificatio OS-2140D OS-2140 OS-214plus PPLB: Code 39 (standard/with checksum digit),Code 93 Printing method Direct Transfer Direct Transfer/Thermal Transfer Interleaved 2 of 5 (standard/with checksum digit/with human...
  • Page 36 QR code, Composite codes, Aztec Japanese) PPLA/PPLZ: Micro PDF417 2D Barcodes Agency Listing OS-214plus: CE, FCC, cTUVus, CCC, PPLA: PDF-417, MaxiCode, Data Matrix (ECC200 only) ,QR Code, Composite codes PPLB: MaxiCode, PDF-417, QR Code, Composite codes OS-2140 & OS-2140D:...
  • Page 37: Fonts, Bar Codes And Graphics Specification

    Fonts, Bar Codes and Graphics Specification Code 39 (standard/with checksum digit), Code 93 Interleaved 2of 5 (standard/with checksum digit/with human readable check digit), EAN-8, EAN-13,UPC-A, UPC-E, Postnet, Codabar, Code Bar code types 128 subset A/B/C, UCC/EAN-128, UCC/EAN-128 K-MART, UCC/EAN-128 , Random Weight, The specifications of fonts, bar codes and graphics depends on Plessey, HBIC, Telepen, FIM, UPC2, UPC5, GS1 the printer emulation.
  • Page 38: Printer Programming Language Z, Pplz

    (standard/2 digit add-on/5 digit add-on), Postnet, 2 of 5, Standard 2 of 5, Logmars, MaxiCode, Codabar, Code 128 subset A/B/C, Code 128 UCC PDF417, Data Matrix (ECC 200 only),QR code (Shipping Container Code), Code 128 Auto, Composite Codes, Aztec Barcode(OS-2140 and German, Postcode, Matrix 2 of 5, UCC/EAN 128, OS-2140D only) UPC Interleaved 2 of 5, GS1 Data Bar, MaxiCode...
  • Page 39: Interface Specifications

    Notes: Interface Specifications 1. The bare core for the ribbon must be 11 cm in length. It should have two opposite slits at two ends. If the ribbon itself is less than 11 cm, it must be aligned with the bare core in the left side when you install it.
  • Page 40: Serial

    Parallel (Centronics) Serial The parallel port is a standard 36-pin Centronics, which complies with IEEE 1284 standard (compatibility mode). Pin assignments The RS232 connector on the printer side is a female, DB-9. are as follows: Direction Definition Shorted to Pin 6 Direction Definition Direction...
  • Page 41: Connection With Host

    Connection with host Printer Terminal/Host Pin 2- RxData ……… TxData Pin 3- TxData ……… RxData Host 25S Printer 9P Host 9S Printer 9P Pin 5- Ground ……… Ground (PC or compatible) (PC or compatible) In general, as long as the data quantity is not too large and you DTR 20 ……...
  • Page 42: Appendix I - Installing The Cutter

    Appendix I - Installing the Cutter 4. Remove the whole print head assembly by releasing the 4 screws at its feet. 1. Turn off the printer power and unplug the power cable and Serial / USB cable. 2. Remove the top cover. 3.
  • Page 43: Appendix Ii - Installing The Extension Card

    Appendix II - Installing the Extension Card 6. Secure the four screws attaching the cutter. Extension Card designated for all optional extension modules. For example, RTC card and Add-on card. Install the extension card into the printer as follows: 1. Turn off the printer power. 2.
  • Page 44 4. Remove the middle cover. 5. Mount the extension card to J14 on the main board. Slot for Extension card 6. Click back the middle cover. 7. Secure the two screws for the base housing. 8. Click the top cover into place.

This manual is also suitable for:

Os-2140dOs-2140Os-2140zOs-2140dz

Table of Contents