Damage Limits; Inspection Or Repairs; Warranty Inspection And Repairs; Safety Precautions - Spektrum DX5e User Manual

Damage Limits

HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT
OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS
OR PRODUCTION OR COMMERCIAL LOSS IN ANY
WAY CONNECTED WITH THE PRODUCT, WHETHER
SUCH CLAIM IS BASED IN CONTRACT, WARRANTY,
NEGLIGENCE, OR STRICT LIABILITY. Further, in no event
shall the liability of Horizon exceed the individual price of
the Product on which liability is asserted. As Horizon has
no control over use, setup, final assembly, modification
or misuse, no liability shall be assumed nor accepted for
any resulting damage or injury. By the act of use, setup or
assembly, the user accepts all resulting liability.
If you as the Purchaser or user are not prepared to accept
the liability associated with the use of this Product, you
are advised to return this Product immediately in new and
unused condition to the place of purchase.
Law: These Terms are governed by Illinois law (without
regard to conflict of law principals).

Safety Precautions

This is a sophisticated hobby Product and not a toy. It
must be operated with caution and common sense and
requires some basic mechanical ability. Failure to operate
this Product in a safe and responsible manner could result
in injury or damage to the Product or other property. This
Product is not intended for use by children without direct
adult supervision. The Product manual contains instructions
for safety, operation and maintenance. It is essential to read
and follow all the instructions and warnings in the manual,
prior to assembly, setup or use, in order to operate correctly
and avoid damage or injury.
Questions, Assistance and Repairs
Your local hobby store and/or place of purchase cannot
provide warranty support or repair. Once assembly, setup
or use of the Product has been started, you must contact
Horizon directly. This will enable Horizon to better answer
your questions and service you in the event that you may
need any assistance. For questions or assistance, please
direct your email to productsupport@horizonhobby.com, or
call 877.504.0233 toll free to speak to a Product Support.
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Inspection or Repairs

If this Product needs to be inspected or repaired, please
call for a Return Merchandise Authorization (RMA). Pack
the Product securely using a shipping carton. Please note
that original boxes may be included, but are not designed
to withstand the rigors of shipping without additional
protection. Ship via a carrier that provides tracking and
insurance for lost or damaged parcels, as Horizon is not
responsible for merchandise until it arrives and
is accepted at our facility. A Service Repair Request is
available at www.horizonhobby.com on the "Support" tab.
If you do not have internet access, please include a letter
with your complete name, street address, email address and
phone number where you can be reached during business
days, your RMA number, a list of the included items, method
of payment for any non-warranty expenses and a brief
summary of the problem. Your original sales receipt must
also be included for warranty consideration. Be sure your
name, address, and RMA number are clearly written on the
outside of the shipping carton.

Warranty Inspection and Repairs

To receive warranty service, you must include your
original sales receipt verifying the proof-of-purchase
date. Provided warranty conditions have been met, your
Product will be repaired or replaced free of charge. Repair or
replacement decisions are at the sole discretion of Horizon
Hobby.
Non-Warranty Repairs
Should your repair not be covered by warranty
the repair will be completed and payment will
be required without notification or estimate of
the expense unless the expense exceeds 50% of
the retail purchase cost. By submitting the item for
repair you are agreeing to payment of the repair without
notification. Repair estimates are available upon request.
You must include this request with your repair. Non-warranty
repair estimates will be billed a minimum of ½ hour of
labor. In addition you will be billed for return freight. Please
advise us of your preferred method of payment. Horizon
accepts money orders and cashiers checks, as well as Visa,
MasterCard, American Express, and Discover cards.
If you choose to pay by credit card, please include your
credit card number and expiration date. Any repair left
unpaid or unclaimed after 90 days will be considered
abandoned and will be disposed of accordingly. Please
note: non-warranty repair is only available on
electronics and model engines.
SPEKTRUM DX5e • RADIO USER'S GUIDE