Page 1
HEATSTORE MULTIFLOW UNVENTED INSTANTANEOUS WATER HEATER Installation and User Guide IMPORTANT: This booklet should be left with the user after installation and demonstration. It should be kept in a safe place, as you may need to refer to it for general instructions or future...
MULTIFLOW HOW TO INSTALL YOUR WARNING: ALL WIRING AND INSTALLATION MUST BE SUPERVISED BY A SUITABLY QUALIFIED PERSON. WARNING: DO NOT INSTALL WHERE IT MAY BE SUBJECTED TO FREEZING CONDITIONS. Diagram 1a Diagram 1b Examples of fitted units Acceptable unit orientation The Multiflow is recommended to supply a MAXIMUM of two washbasins (see diagram 1a) OR a washbasin and shower (see diagram 4b) If the Multiflow is connected to a mixer tap then only NON-Thermostatic types should be used...
Page 4
Deciding the wiring route You have a choice of whether to feed the electric cable through the side or through the back of the unit. If it going through the side of the unit, cut out the plastic lug to expose the grommet (diagram 2). If is going through the back of the unit, cut through the grommet on the backplate with a sharp knife (Take Care!).
Page 5
Fitting the attachments If the unit is to supply a shower, you will also need a “Heatstore Multiflow Mixer Unit”. Available in chrome/white finish and suitable for surface or concealed pipe entry (see page 9).
Page 6
MAKING THE ELECTRICAL CONNECTIONS WARNING: THIS WATER HEATER MUST BE EARTHED. The electrical installation must be in accordance with the current BS.7671 (IEE Wiring Regulations) and “Part P” of the Building Regulations and/or local regulations Wiring to the mains (Check the unit rating to see which applies) Rating Fuse/MCB Isolating Switch...
MULTIFLOW COMMISSIONING YOUR CHECKING FOR LEAKS Let the water run through the unit for a few seconds. Close the outlet and check that no pipe joints leak. ADJUSTING THE SERVICE VALVE If the unit is to supply a basin, - turn on the hot water tap fully at the basin. - turn the service valve on slowly until the neon illuminates on the product (max temperature).
It is important to clean the shower spray plate regularly (see page 7). In order for the Multiflow to function correctly, the “Heatstore Mixer Kit” must be used. The kit, Cat No. 3615, comes complete with full accessories including a 3 position...
Please Note:- The fitting of Spare Parts must be supervised by a suitably qualified person. Chrome and White Shower Mixer Unit Complete with full accessories Including 3 position multi-function handset Catalogue No. 3615 For further details, including a comprehensive list off accessories and spare parts, contact Heatstore Sales Hotline 0117 923 5375...
(diagram 11). Before you do this you must remove the cause of the problem The flow switch is not working. Contact Heatstore. Water too cold The power select screw is set to Change the power select screw to - neon light on “LO”.
MULTIFLOW HOW YOUR WORKS Water comes in through the inlet, via a flow switch. The flow switch measures how much water is passing through the unit. If it detects more than the preset level of:- 2.7 litres/minute for the 9.5kW model and 3.3 litres/minute for the 10.8kW and 12.0kW models The units heating elements are switched on.
GUARANTEE AND CONTACT DETAILS GUARANTEE We, Heatstore, guarantee this product for a period of 24 months from the date of purchase. Within the guarantee period we will resolve, free of charge, any manufacturing defects in the product resulting from faulty workmanship or material on condition that:- a) The product has been correctly installed and commissioned in accordance with our instructions and is being used on the supply circuit or voltage printed on the rating plate.
Need help?
Do you have a question about the Multiflow 9.5kW and is the answer not in the manual?
Questions and answers