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service.
Our Consumer Services are designed with your needs and wants in mind.
Warranty Protection
Your new appliance is a well designed and engineered See the warranty on the back page of this book for
product. Before it left the factory, it went through
details,
m
rigorous tests to detect manufacturing defects. And
you have a written warranty to protect you,
Prompt Service at your Convenience
Whether your appliance is in or out of warranty,
you're just a phone call away from our nationwide
network of Factory Trained Service professionals.
Simply call our GE service organization. You'll find'
them in the White Pages under "General Electric
Company" or "General Electric Factory Service;'
and in the Yellow Pages under "General Electric
Customer Care" Service."
Service is scheduled at your convenience and the
technician drives a fully-stocked parts service truck
so that, in most cases, the repair can be completed
in one visit.
We're proud of our service and want you to be
pleased, but if for some reason you are not happy
with the service you receive, here are three steps to
follow for further help.
!
FIRST,contact the people who serviced your
appliance. Explain why you are not pleased, in most
cases, this will solve the problem,
NEXT,if you are still not pleased write all the details
— including your phone number to:
Manager, Consumer Relations
General Electric Company
Appliance Park
Louisville, Kentucky 40225
FINALLY, if your problem is still not resolved, write:
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, Illinois 60606
Service Contracts
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Fortrouble=free s ervicebeyond
o
,,
;; ~:,,keep your appliance
i n good operating
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.++,.. \. condition during the contract period at
the
written warranty p eriod.
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no additional charge. Service contracts
. . . ..
. . ,,~
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'> ~i let you pay today's prices for service
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If you prefer to. budget your repair expenditures 'J;:: + -~<<-z 0
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a month, a year, or several 'years from
instead of being surprised by them, GE offers
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now. And, you'll receive service from
service contracts for varying lengths of time on
; .S1!?Y:,*yy&"
-'- ...l=' GE trained service technicians using
~ @' .... """ onlY Genuine GE parts.
all GE major appliances. With a contract, we'll
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The Quick FixTM System
You can save money-and time
by
doingit yourself.
For do-it-yourselfers who would
prefer to fix GE major appliances
themselves . .. GE offers an industry
first, the Quick Fix'" System.
A program for do-it-yourself appliance repair,
the system includes sfep-by-step repair
manua/s for refrigerators, most non-microwave
electric ranges, dishwashers, and standard
and large capacity washers and dryers, plus
specially
packagedreplacementparts,
and
technical help with a to//-free 800
numbez
Help for You by Phone
The GE Answer CenterT~ 800.626.2000
Should you need help in the selection and purchase
consumer information service is open 24 hours a
of new appliances, or have questions about the
B
day, seven days a week.
w-
operation of the GE appliances you now own-or have
:.l+ -_
any other questions about our consumer products
Our staff of experts stands ready to assist you
or services, you are only a TOLL-FREE call away.
anytime.
15
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