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Oracle MICROS Tablet and Base Station E-Series ® Setup Guide November 2015...
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Audience ..........................ix Customer Support ......................... ix Documentation ........................ix Revision History ........................ix 1 Introduction of the MICROS Tablet and Base Station E-Series ..1-1 Tablet E-Series 8 ........................1-1 Tablet E-Series 8 Features ................... 1-1 Optional MSR Sleeve ....................1-2 Tablet E-Series 11 ........................
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Installing the Base Station Wireless Scanner ............3-26 I/O Panel Overview ......................3-26 4 Tablet and Base Station E-Series Diagnostics Utilities ....4-1 Starting the Diagnostics Utility on the Tablet and Base Station E-Series ....4-1 System Information ..................... 4-1 Customer Display ......................4-2 Customer Display EX ....................
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MICROS Tablet E-Series 11 ....................A-2 MICROS Tablet and Base Station E-Series..............A-3 MICROS Tablet and Base Station E-Series with Integrated LCD Customer Display A-4 MICROS Tablet and Base Station E-Series LCD Customer Pole Display ....A-5 MICROS Tablet and Base Station E-Series with Integrated Mini Printer ....A-6 MICROS Tablet and Base E-Series with Integrated Scanner ........
Table 1-5 Base Station E-Series Port Power Specifications ..........1-14 Table 1-6 Tablet E-Series Safety and Environmental Certifications ........1-15 Table 1-7 Base Station E-Series Safety and Environmental Certifications ......1-16 Table 3-1 Base Station Battery Charge Levels ..............3-20 Table 4-1 Diagnostic Utility –...
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Figure 3-9 Charging the Tablet E-Series 11 with the Accessory Charger ......3-11 Figure 3-10 Using the USB Recovery Flash Drive - Tablet E-Series 8 ....... 3-15 Figure 3-11 Using the USB Recovery Flash Drive - Tablet E-Series 11 ......3-15 Figure 3-12 Embedded Lock Down Manager ..............
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Figure 3-24 Series 2 Integrated Customer Displays ............. 3-23 Figure 3-25 Installing the Cable Guide .................. 3-24 Figure 3-26 Installing the Integrated Mini Printer ............... 3-25 Figure 3-27 Integrated Mini Printer Installation ..............3-25 Figure 3-28 Base Station E-Series I/O Panel ................. 3-26 viii...
Preface This document provides instructions on how to set up and operate the Tablet E-Series device with the Base Station. It is not specific to a particular software application. Audience This document is intended for users responsible for setting up, installing, and operating the Tablet E-Series with the Base Station.
Two POS Sleeves are available for the Tablet E-Series 8, and a second option incorporates a 1D/2D Imager/Scanner into the casework. The Tablet E-Series 11 is a mobile device with an available MSR Sleeve that can be tethered to the Base Station E-Series for peripheral, wired Ethernet connectivity, and battery charging.
The Micro USB Port on the left of the sleeve is for charging only and accepts inputs from the charging transformer or future optional multi-gang charging station contacts. A Tablet E-Series 8 USB Port is routed through the USB Plug to an on-board USB Hub if the optional 1D/2D scanner is used.
The figure below shows how the connectors on the optional sleeve align with the Tablet E-Series 11 USB Ports shown on the lower left. The full size USB port is used by the MSR and is not available. The Micro USB Port is for charging only and accepts input from a charging transformer or optional gang charging station.
In addition, it can be equipped with an optional Totex Smart Battery, capable of powering the Tablet E-Series 11 and peripherals for several hours. The Base Station E-Series is not stand alone intelligent and relies on the Tablet E-Series 11 for all peripheral functionality. When connected to AC power, or powered from the...
The Base Station E-Series tray details are below. Pulling the release pin allows the tray to be raised for installation or removal of the Tablet E-Series 11. After installation, the tray is closed and can be secured to Base Station E-Series with the provided key lock.
The Rotate Button releases the Base Station E-Series tilt and rotate mechanism, allowing you to change the orientation of the Tablet E-Series 11. The figure below presents examples of portrait orientation with the mag card reader at the top and landscape orientation with the mag card reader positioned to the right.
Figure 1-9 Base Station E-Series Accessory Mount Points Base Station E-Series Accessories Customer Displays The Base Station E-Series introduces the Series 2 integrated and pole customer displays designed to match Base Station R-Series and E-Series styling. Series 2 Integrated In the figure below, the Series 2 2x20 Text LCD is on the left and the Series 2 240x64 Graphics LCD is on the right.
The figure below shows front and side views of the Series 2 240x64 Pole Display. Figure 1-11 Series 240x64 Pole Display The Series 2 pole and base are oval shaped, but the pole centers are compatible with the Series 1 pole display base, shown below. Introduction of the MICROS Tablet and Base Station E-Series...
The Integrated Mini-Printer is a compact thermal printer designed to attach to a fixed location on the Base Station E-Series and R-Series. The Integrated 2-inch Mini Printer is based on a Fujitsu thermal print mechanism and firmware, and is not Epson compatible.
The Base Station Wireless Scanner consists of a compact battery powered Wireless Scanner and a Dock/Cradle attached to the left or right rear of the Base Station E-Series and R-Series. The figure below shows an example of the Wireless Scanner installed on the right rear side of the Base Station E-Series.
Certifications http://www.dell.com/regulatory_compliance_datasheets Base Station E-Series General Specifications The Base Station E-Series is designed specifically for the Tablet E-Series 11. It is not compatible with Tablet E-Series 8 or the MCIROS Tablet R-Series. Table 1-4 Base Station E-Series General Specifications Specification...
See Appendix A Base Station E-Series Peripheral Power Specifications The Base Station E-Series I/O Panel includes two DB9 powered COM ports, one MICROS powered USB port, one 12V power jack, two USB 2.0 ports, and two USB 3.0 ports. The table below lists each port and the power available.
VCC5, VCC9, and VCC12 are available at the I/O Panel for peripheral devices. VCC24 @ 2A is used only if Base Station E-Series 11 is configured to use 24V Cash Drawers. It is not used to power peripheral devices.
Table 1-7 Base Station E-Series Safety and Environmental Certifications Directive Specification Year Safety EN 60950-1:2006+A11+A1+A12 2011 (2006/95/EC) IEC 60950-1:2005+A1 2010 EN 55022:2010 2010 (2004/108/EC) EN 55024:2010 2010 EN 61000-3-2:2006+A1+A2 2009 EN 61000-3-3:2008 2008 1-16 Introduction of the MICROS Tablet and Base Station E-Series...
Base Station E-Series and must be removed before opening the unit for service or installing peripherals. 3. Place the Base Station E-Series face down and remove the screws as shown below. Figure 2-1 Removing the Base Station Screws 4.
Figure 2-2 Removing the Base Station E-Series Cover Figure 2-3 Base Station E-Series Cables and Internal Components Identifying the Internal Components...
Base Station E-Series Main Board Description This section provides a block diagram of the Base Station E-Series Main or System Board and describes the major components. The block diagram is displayed below. Figure 2-4 Base Station E-Series Block Diagram Identifying the Internal Components...
Figure 2-6 Base Station E-Series Main Board – Components Base Station E-Series MCU The Base Station E-Series MCU is a NXP LPC1751 containing an ARM Cortex-M3 Processor with 32kB Flash and 8kB SRAM on board. The ARM Cortex M3 is a general purpose 32-bit microprocessor, offering high performance and very low power consumption.
When the Base Station E-Series is connected to AC Power and the Tablet E-Series 11 is not installed, the Base Station E-Series MCU is in a low power sleep mode and all power supply voltages are off (with the exception of a standby voltage).
USB 3.0 Type A Plugs and Receptacles The figure below shows a typical USB 3.0 Type A receptacle on the Base Station E-Series. USB 3.0 adds five more pins to the existing Type A Plug and Receptacles and are colored blue.
The Upstream port is driven by HS5 from Hub U65. The downstream ports are configured as follows: HS8, HS9 - to Base Station E-Series I/O Panel USB 2.0 Ports, USB1, and USB2 HS10 - to Base Station E-Series MCU ...
Automatic Hardware Flow Control - (RTS/CTS or DTR/DSR) Automatic Software Flow Control (Xon/Xoff) Multi-drop and Half-Duplex Modes On the Base Station E-Series Main Board, the two channel UART drives the following I/O Panel connectors: URAT1 COM5 RS232 RJ45 –...
2. Reattach the cover and place the Base Station E-Series face down to access the cover screws. 3. Install the six security screws to fasten the Base Station E-Series cover. Figure 2-8 Installing the Base Station E-Series Cover Identifying the Internal Components...
into the equipment. Noise Induction In addition to the AC Power Requirements outlined in the Oracle MICROS Hardware Site Preparation Guide, other sources of electromagnetic interference must be eliminated to ensure trouble-free operation of the equipment. Noise radiating from AC power lines throughout the site can be absorbed by ...
Magnetic Card Reader Depending on how much they are used, magnetic card readers may require periodic cleaning. Oracle MICROS recommends cleaning the heads as often as once a day if the reader is subjected to heavy usage. Installing and Operating the Tablet and Base Station E-Series...
The Tablet E-Series introduces two new devices to the MICROS Tablet line-up, with 8 and 11 displays. The E-Series 11 is based on an Intel Atom Processor with a 10.8 inch touch screen. To add a Magnetic Card Reader, the optional POS Sleeve is available. A hand ...
Tablet E-Series 8 Operator Controls The following illustrations point out the operator features of the Tablet E-Series 8 with optional MSR Sleeve. Figure 3-1 Tablet E-Series 8 Operator Controls Installing and Operating the Tablet and Base Station E-Series...
Figure 3-2 Tablet E-Series 11 Operator Controls Using the Power Button The Power Button, depending on how long it is pressed and released, turns the E-Series 8 or E-Series 11 On/Off or enters/exits sleep mode. The E-Series 11 Power Button behaves in the same manner when installed on the Base Station E-Series.
The Tablet E-Series device powers off. Enter/Exit Suspend Mode from the ON State When the Tablet E-Series 8 and 11 are mobile, the Power Button is used to enter/exit the suspend mode as described below. Suspend mode may not be supported by all application software.
The following sections describe how to install and remove the optional MSR Sleeves. Installing the Tablet E-Series 8 MSR Sleeve To install the Tablet E-Series 8 in the optional MSR sleeve and install the USB plug, follow the instructions below.
Figure 3-5 Removing the E-Series 8 MSR Sleeve Installing the Tablet E-Series 11 MSR Sleeve To install the Tablet E-Series 11 into the optional MSR sleeve, follow the instructions below. 1. Start by inserting the tablet into the sleeve with the Micro and Standard USB connectors oriented as shown.
Figure 3-6 Installing the E-Series 11 MSR Sleeve Removing the Tablet E-Series 11 MSR Sleeve To remove the Tablet E-Series 11 MSR sleeve, follow the instructions below. 1. Place the unit face down and turn the screws to the Unlock position 2.
Each tablet is shipped with an accessory charger and USB cable that can be used to charge the device when installed in the optional MSR Sleeve. The E-Series 11 includes a dual voltage charger (19.5V and 5V) that is compatible with the E-Series 8. The E-Series 8 charger is not compatible with the E-Series 11.
Figure 3-8 Charging the Tablet E-Series 8 with the Accessory Charger Figure 3-9 Charging the Tablet E-Series 11 with the Accessory Charger Installing and Operating the Tablet and Base Station E-Series 3-11...
Flash Drive to each device and points out the buttons used to access the UEFI boot menu. To use the Tablet E-Series 8 or E-Series 11 USB Recovery Flash Drive, the Tablet E- Series MSR Sleeve must be temporarily removed.
15. Perform the Out-Of-Box configuration of the Tablet E-Series 8 or E-Series 11 Operating System image. Recovering the Tablet E-Series from the Recovery Partition This section describes how to restore the Tablet E-Series 8 or E-Series 11 from the internal recovery partition. Requirements The device is currently running Windows Embedded 8.1 Pro.
You have the option of purchasing the Tablet E-Series USB Recovery Flash Drive(s) with the image pre-installed and ready to use, or using the procedure below, provide a USB Flash Drive and build it yourself using a tool provided with the E-Series 8 or E-Series 11 Recovery Image ZIP file.
Using the Tablet E-Series Recovery Controls This section points out the Tablet E-Series 8 and E-Series 11 Power and Volume controls and where to attach the USB Recovery Flash Drive on each device. The optional MSR Sleeve must be removed to use the USB Recovery Flash Drive.
Front and rear views of the Base Station E-Series are shown below. It is designed specifically for the Tablet E-Series 11. It features an adjustable locking tray to secure the Tablet E-Series 11, a pair of LED indicators for status, and the Rotate Button to change the orientation.
Figure 3-13 Front and Rear views of the Base Station E-Series Base Pressing and holding the Rotate Button allows you to change the orientation as required. The figure below shows an example of the adjustable tray in the Portrait position.
After installation, the E-Series 11 tray can be secured using the provided One Way key. The Base Station E-Series includes two LEDs located at the base of the tray as shown in the Figure below. The Power LED displays Green when the E-Series 11 is installed. The Battery LED displays the charge and discharge status of the optional Smart Battery.
When docked on the Base Station, the Tablet E-Series 11 Power Button controls both devices. Removing the Tablet E-Series 11 causes the Base Station E-Series to shut down within 30 seconds unless the optional Base Station E-Series battery is charging. In this case, the Power LED turns off, but the Battery LED remains on to indicate the charge level.
The Tablet does not need to be docked to charge the optional battery. Docking the Tablet E-Series 11 onto the Base Station Tray The Tablet E-Series 11 can be docked on the Base Station tray in portrait or landscape mode.
The Battery LED remains off if the optional Smart Battery is not installed. If the optional battery is installed the Battery LED displays the charge status. When the Tablet E-Series 11 is removed from the Base Station, it returns to the sleep mode after 30 seconds and the Power LED turns off.
Base Station E-Series Peripherals The figure below shows the locations of the Integrated Customer Display Bracket, the Wireless Scanner Dock, and the Integrated Mini Printer on the Base Station E-Series. Figure 3-22 Base Station Peripheral Locations Installing the Series 2 Pole Display Kit The Series 2 LCD Pole Display Kit is compatible with the Base Station R-Series and E- Series.
1. Before installing any Base Station peripheral, remove the Tablet and the AC power cable. If the optional Smart Battery is installed, remove it as well. 2. Place the Base Station E-Series facedown and locate the accessory mounting holes at the rear of the base.
2. Attach the Printer Bracket so that it is flush with the edge of the I/O Panel and facing the rear of the Base Station. 3. Connect the Mini Printer to COM2. 12V is enabled by default. 4. Attach the Mini Printer Bracket to the Ventilation Slot. 3-24 Installing and Operating the Tablet and Base Station E-Series...
Figure 3-26 Installing the Integrated Mini Printer The figure below shows a typical Integrated Mini Printer installation. Figure 3-27 Integrated Mini Printer Installation Installing and Operating the Tablet and Base Station E-Series 3-25...
USB 2.0 compatible. USB3 and USB4 are USB 3.0 Compatible denoted by a Blue connector. When Tablet E-Series is installed, it can take up to one minute before the Base Station E-Series USB ports become active. 10101 COM2 (12V) ...
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Cash Drawer #1 - Cash Drawer #2 The Base Station E-Series cash drawer connectors are based on the 8-pin Mini- DIN connectors. Two of the additional pins are used to establish a serial interface between the Base Station and a future APG Smart Cash Drawer.
Starting the Diagnostics Utility on the Tablet and Base Station E-Series 1. From the Desktop, double tap on the MICROS Diagnostic Utility icon. If this icon is not on your desktop, it can be found in the Apps menu.
This test lets you monitor and check the backlight, display controls, and graphic capabilities of the 240x64 Customer Display. To see the Firmware version of the Customer Display, tap the Firmware Info button. Tablet and Base Station E-Series Diagnostics Utilities...
To select the DSUB Power voltage, tap the pull down, select the desired voltage (5V, 9V, or 12V), and then tap the Write button. COM2 is fixed at 12V to support the MICROS Integrated Mini Printer. To enable or disable, tap the drop-down and select On or Off. Tablet and Base Station E-Series Diagnostics Utilities...
These sections provide basic functional tests for optional NFC-RFID readers. LEDs This test lets you monitor and evaluate the Tablet Battery LED or Base Station System LED by entering the Manufacturing Mode. To begin, tap Start LED Test. Tablet and Base Station E-Series Diagnostics Utilities...
Appendix A: Equipment Dimensions This appendix includes dimensional drawings for the Oracle MICROS Tablet and Base Station E-Series and peripheral equipment. MICROS Tablet E-Series 8 Appendix A...
Appendix B: Connector and Cable Diagrams This appendix provides an overview of the connectors and cables used to hook-up your POS equipment. I/O Panel Connectors The following connectors are located on the Base Station I/O Panel. IDN Port The IDN connector is a combination RS422/RS232 port assigned to COM4. This port is functionally equivalent to the RS422-A and RS422-B ports on the WS4/WS4 LX/KWS4 and the IDN port on all current MICROS workstations.
IDN Port - RS232 Peripheral The figure below shows the IDN port configured as a two wire RS232 interface. RS232 COM 5 The Base Station includes one full-featured modular COM port assigned to COM5. Appendix B...
RS232 COM1 and COM2 The Base Station I/O Panel includes two powered RS232 Ports, COM1, and COM2. The pin-outs are shown in the figure below. Fixed or selectable voltages appear on Pin-9, the Ring Indicator pin of each connector. COM1 supports one of three voltages - 0V, 5V, 9V, or 12V selectable through the Tablet Diagnostics Utility.
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Pin Number Signal Name Description 3, 7, 8 Ground Signal Grounds CD_ST Input Status from the Cash Drawer MCU_TX_5V Tx data to Cash Drawer MCU_RX Rx data from Cash Drawer Appendix B...