Unable To Log In To The Router; Unable To Access The Internet - ASROCK AC2600 G10 User Manual

8.4 Unable Log In to the Router
If you cannot log in to the router from a computer or wireless devices on your local
network, please check the following:
• If you use an Ethernet connected computer, check if the Ethernet connection between
the computer and the router is working.
• If you use a wireless connected computer or wireless devices, check if the wireless
SSID connection between computer and wireless devices are working.
• If your router's IP address was changed and you do not know the current IP address,
clear the router's configuration to factory default. This sets the router's IP address to
192.168.1.1.
• Make sure that you are using the correct login information. The default user name is
"admin", and the default password is "admin". Make sure that Caps Lock is off when
you enter this information.
8.5 Unable Access the Internet
If you can access your router but not the internet, check to see if the router can obtain an
IP address from your internet service provider (ISP). Unless your ISP provides a fixed IP
address, your router requests an IP address from the ISP.
To check the WAN IP address:
1. Launch a web browser from a computer or wireless device that is connected to the
network.
2. Select an external site such as www.asrock.com.tw.
3. Type asrock.router or 192.168.1.1. A login screen should appear.
4. Enter the router's user name and password. The default user name is "admin", and the
default password is "admin".
5. Press ADVANCED > Next button. The ADVANCED home screen should appear.
6. Check if a valid IP address is shown for the internet port. If 0.0.0.0 is shown, it means
your router has not obtained an IP address from your ISP. If your router cannot
obtain an IP address from the ISP, you may need to force your cable or DSL modem
to recognize your new router by restarting your network.
If your router is still unable to obtain an IP address from the ISP, the problem might be one
of the following:
• Your internet service provider (ISP) might require a login program.
• If your ISP requires a login, the login name and password might be set incorrectly.
• Your ISP might check for your computer's host name.
• If your ISP allows only one Ethernet MAC address to connect to internet and checks
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