Troubleshooting Guide - Shark LA400 Owner's Manual

Troubleshooting Guide

PROBLEM
Vacuum is not
picking up dirt.
Airflow is restricted. No
suction or light suction.
Vacuum turns off on its
own.
NOTE: This appliance has no serviceable parts. Please contact Customer Service at 1-800-798-7398.
14 TOLL FREE: 1-800-798-7398
LA400_40_IB_ENG_120910_3.indd 14
POSSIBLE REASONS & SOLUTIONS
Check Filters to see if they need cleaning. Follow instructions for rinsing and
drying the Filters before re-inserting back into the Vacuum. (See "Maintenance"
sections for instructions.)
Dust Cup may be full; empty Dust Cup.
Check Hose, Hose connections and accessories for blockages; clear blockages if
required.
If Dust Cup is empty, and attachment inlets are clear, check for other blockages.
(See "Checking for Blockages" for instructions.)
Check Filters to see if they need cleaning. Follow instructions for rinsing and
drying the Filters before re-inserting back into the Vacuum. (See "Maintenance"
sections for instructions.)
Dust Cup may be full; empty Dust Cup.
Check Hose and Hose connections for suction strength; clear blockages if
required.
If Dust Cup is empty, and attachment inlets are clear, check for other blockages.
(See "Checking for Blockages" for instructions.)
This vacuum cleaner is equipped with a motor protective thermostat. If for some
reason your vacuum overheats, the thermostat will automatically turn the unit off.
Should this occur, perform the following steps to restart the motor thermostat:
1. Press down on the Power Button to turn the Canister Vac off.
2. Unplug the vacuum.
3. Empty the Dust Cup and clean Filters. (See "Maintenance" sections for
instructions.)
4. Check for blockages in hose, accessories and inlet opening. (See "Checking for
Blockages" for instructions.)
5. Allow the unit to cool for a minimum of 45 minutes.
6. Plug in the vacuum.
7. Press the Power Button again to restart the vacuum.
Note: If vacuum still does not start, contact Customer Service at:
1-800-798-7398.
12-09-10 3:49 PM