Troubleshooting (Faq) - Asus VK191 Series User Manual

3.3

Troubleshooting (FAQ)

Problem
Power LED is not ON
The power LED lights amber and there is no
screen image
Screen image is too light or dark
Screen image is not centered or sized properly
Screen image bounces or a wave pattern is
present in the image
Screen image has color defects (white does not
look white)
Screen image is blurry or fuzzy
No sound or sound is low
Webcam is not working
ASUS VK191 Series LCD Monitor
Possible Solution
• Press the button to check if the monitor is in
the ON mode.
• Check if the power cord is properly connected to
the monitor and the power outlet.
• Check if the monitor and the computer are in the
ON mode.
• Make sure the signal cable is properly connected
the monitor and the computer.
• Inspect the signal cable and make sure none of
the pins are bent.
• Connect the computer with another available
monitor to check if the computer is
properly working.
• Adjust the Contrast and Brightness settings via
OSD.
• Press the button for 2–3 seconds to
automatically adjust the image (VGA input only).
• Adjust the H-Position or V-Position settings via
OSD (VGA input only).
• Make sure the signal cable is properly
connected to the monitor and the computer.
• Move away electrical devices that may cause
electrical interference.
• Inspect the signal cable and make sure that
none of the pins are bent.
• Perform All Reset via OSD.
• Adjust the R/G/B color settings or select the
Color Temperature via OSD.
• Press the button for 2–3 seconds to
automatically adjust the image (VGA input only).
• Adjust the Phase and Clock settings via OSD
(VGA input only).
• Ensure that thse audio cable is properly
connected to the monitor and the computer
• Adjust the volume settings of both your
monitor and computer.
• Ensure that the computer sound card driver
is properly installed and activated.
• Make sure that you have connected the USB cable
securely to both the LCD monitor and your
computer.
• Make sure that you use the Microsoft
Vista / XP Service Pack 2 operating systems.
® ®
Windows
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