Page 1
Internet Telephony PBX System IPX-1900 User’s manual Version 1.0.1...
Page 2
PLANET has made every effort to ensure that this User’s Manual is accurate; PLANET disclaims liability for any inaccuracies or omissions that may have occurred.
Page 3
Revision User’s Manual for PLANET Internet Telephony PBX System: Model: IPX-1900 Rev: 1.01 (January, 2009) Part No. EM-IPX1900 Series V1.0...
Page 5
Appendix D....................71 Record Voice Guide Process ..................71 Appendix E ....................72 Voice Communication Samples ..................72 IP Phone register to IPX-1900..................72 IP Phone make off-Net calls via Gateway ..............74 IP Phone make external SIP Proxy calls via SIP Trunk..........79 Appendix F ....................81 IPX-1900 Series Specifications ..................81...
Being more flexible, the IPX-1900 integrates up to 4 calls via the IPX-19FO (2*FXO) / IPX-19FS (2*FXS) / IPX-19SL (1FXO+1FXS) module to become a feature-rich PBX system that supports seamless communications between existing PSTN calls, analog, IP phones and SIP-based endpoints.
Front Panel Indicators Figure 1-1. Front Panel of IPX-1900 Front Panel LED State Descriptions PBX Power ON PBX Power OFF System is booting Flashing System is ready LAN is connected successfully Flashing Data is transmitting Ethernet not connected to PC...
Page 9
Connect to PBX or CO line with RJ-11(Write) analog line. FXO port (Modular was connected to the extension port of a PBX or directly connected IPX-19FO) to a PSTN line of carrier Note : IPX-19SL 2-Port PBX Life Line Module IPX-1900 (1FXO, 1FXS) Table 1-2. Rear Panel description of IP PBX...
For Internet Access, an Internet Access account with an ISP, and either of a DSL or Cable modem (for WAN port usage) Administration Interface PLANET IP PBX provides GUI (Web based, Graphical User Interface) for machine management and administration. Web configuration access...
In order to connect machine for administration, please Note locate your PC in the same network segment (192.168.0.x) of IP PBX. If you’re not familiar with TCP/IP, please refer to related chapter on user’s manual CD or consult your network administrator for proper network configurations. Network Interface quick configurations Wizard is a tool to quickly setup IP PBX.
Page 12
Step2. NAT Setting LAN IP Setting Private IP address for connecting to a local private network. LAN IP Address (Default: 192.168.0.1) Subnet mask for the local private network (Default: Subnet Mask 255.255.255.0) DHCP Server Enable to open LAN port DHCP server Assigned DHCP IP Address DHCP server range from start IP to end IP Client to ask DHCP server refresh time, range from 60 to...
Figure 2-4. Wizard-IP PBX settings Service Provider: Caller ID Service provider name Input Provider name Username Password Input Provider password Host Input Providers server address Port Providers server port Table 2-3. Service provider description User Extensions: User Extension Input Extension number Password Input Extension password Input Extension caller id...
Figure 2-5. Wizard-Rebooting Please consult your ISP personnel to obtain proper PPPoE/IP Note address related information, and input carefully. If Internet connection cannot be established, please check the physical connection or contact the ISP service staff for support information. RS-232 Console Port Configuration RS-232 port (DB-9pin Female connector), Configure the COM Port Properties as following: Bits per second: 57600, Flow control: None 1.
Page 15
5. Make connection(Bits Pre second:57600 Flow contact: None) 6. Input “Enter” and Show Welcome display. 7. Login, input the Username and Password to login.(Please contact with our VoIP Technical Support Team: support_voip@planet.com.tw for the login account and the further assistances.)
Chapter 3 IP PBX Setup SIP Basic Setting SIP (Session Initiation Protocol) is a request-response protocol, dealing with requests from clients and responses from servers. Participants are identified by SIP URLs. Requests can be sent through any transport protocol. SIP determines the end system to be used for the session, the communication media and media parameters, and the called party's desire to engage in the communication.
Page 17
SIP Codecs The Codec is used to compress the voice signal into data packets. Each Codec has different bandwidth requirement. There are 7 kinds of codec. To determine the priority, selects one codec algorithm from the pull-down menus individually. Figure 3-2. SIP codecs settings Outbound SIP Registrations Figure 3-3.
Address that we're going to put in outbound SIP messages if we're Extern IP behind a NAT. How often to refresh externhost if used. You may specify a local network Extern Refresh in the field below. localnet=192.168.0.0/255.255.0.0; All RFC 1918 addresses are local networks Local Network localnet=11.0.0.0/255.0.0.0...
Page 19
Advance Setup Figure 3-6. Extension advance settings User Extension Input Extension number Input Extension password Password Caller Id Input Extension caller id Table 3-5. Extension advance description Try peer-to-peer RTP : If select yes, allow RTP transmission to try peer-to-peer for sip extension device between. Call group / Pickup group select : Call Group An Extension can set single/multiple call group(s) 1-10 id...
Call forward option : DND(Forward to Voice mail) Enable / Disable forward to voice mail. Call forward always Input forward always number Call forward on busy Input forward on busy number Call forward no answer Input forward no answer number This is the maximum number allowed no answer time out If time out “XXX”...
Figure 3-8. FXS Extension advance settings Port Num Analog Port Number (System Define). Caller id Input Extension caller id Table 3-9. FXS Extension advance description SIP Trunk Services Providers Setting allows IP PBX register to different SIP systems and ITSP Services (SIP Trunk).
Page 22
Add New Service Providers Step 1. Press “Add” button to add an new service provider information. Figure 3-10. Add new service providers Step 2. Fill in the required information in Service Provider Advance Setup page. Figure 3-11. Service provider advance setup The caller ID will be sent between the callee and caller and will be Caller id displayed on SIP device LCD panel for identification.
Codec Priority 2 Set allow codec priority 2 Choose a direct ring extension or a hunt group or hear the IVR voice prompt, default is “IVR”. (For how to make hunt group please refer “Hunt Group Setting”) Table 3-10. Service provider advance setup description FXO Trunk FXO (Foreign Exchange Office) Trunk Setting, can be Connected to PBX or CO line with RJ-11 analog line.
Port Num Analog Port Number (System Define) The caller ID will be sent between the callee and caller and will be Caller id displayed on SIP device LCD panel for identification. Any calls originating from the registered ITSP to IP PBX will go into the auto-attendant or direct to the selected user or hunting group.
Page 25
Figure 3-17. Trunk Group setting - 2 Figure 3-18. Trunk Group more information Add New Trunk Group Step 1. Press “Add” button to add an new Group Name information. Figure 3-19. Add an new Group Name Step 2. Fill in the required information in Trunk Group Setup page. Figure 3-20.
Scenario Sample IP PBX has created two different SIP trunks and one Gateway trunk for outgoing trunks. Figure 3-21. Trunk Group sample setting One-Stage Call: 1. If user dials 81123456, this call will hunt SIP_Trunk_1 and send 123456 to call out. 2.
Delete Length is the number of digits that will be stripped from Delete Length beginning of the dialed number. Prefix NO is the digits that will be added to the beginning of the Prefix NO dialed number. Trunk/Trunk Group To choose the FXO, SIP or Gateway Trunk. Table 3-14.
The IP PBX will handle incoming Caller ID and show to remote / local registered IP-Phone. If your Gateway can bypass Mobile/Analog Phone number, The Note IP PBX will handle incoming caller ID and show to remote / local registered IP-Phone. Sample: Figure 3-27.
Attendant Message Advance Setting : Figure 3-29. Auto-attendant message advance setting G.11( .gsm ) You can upload gsm format voice file to IP PBX. Associate a dial number with a call group voice Service Number instruction to instruct incoming calls Ext/Hunt Group Specificity the call group hunting.
Attendant Time Advance Setting : Figure 3-31. Auto-attendant time setting Day Setting Defined Start Day / End Day. Time Setting Defined Start Time / End Time. Month Setting: Defined Start Month / End Month . Date Setting Defined Start Date / End Date. Message Select play voice message.
Figure 3-32. Record voice menu settings Pick up your register IP-Phone handset and press “function key + password “ to enter into voice menu guide. Record voice Record your voice menu , Default is *9 Play voice Play your record voice menu ,Default is *10 To set default voice menu, Default is *11 Default voice Password...
Figure 3-34. Answer extension voice upload Answer extension Call from registered IP-Phone to record the voice menu. Sound File Select G.711 Voice file, then click play to your registered device. Table 3-19. Voice upload setup description Call Parking Build a calling rule for IP Phone to park the calls during the phone conversation. Figure 3-35.
Pickup Key Figure 3-38. Pickup key settings Pickup Extension Set call pickup (Default is *8 ) Table 3-23. Pickip description Voice Mail Figure 3-39. Voice mail settings Max time of a voice mail Set a voice mail max time Max number of voice mail per folder Max number of messages per folder Dial voice mail number Dial “...
SMTP Authentication password Input SMTP Authentication password Input your Email, if server to check your email address. From Email Table 3-25. SMTP description Hunt Group Setting This setting will allow the caller to choose the specific extension group to answer the phone (e.g. Press 9 for Operator).
Page 36
Add New Hunt Group Step 1. Press “Add” button to add a new Group Name information. Figure 3-44. Add an new Group Name Step 2. Fill in the required information in Hunt Group Setup page. Figure 3-45. Hunt Group setup Group Name Input your group name There are 3 modes available: Round Robin / Ring All /...
Figure 3-46. Add Extension/User Step 2. Press to add extension/users to ring group. Figure 3-47. Add Extension/User To delete Ring Group inside extension/users Step 1. Select the extensions Figure 3-48. Delete Extension/User Step 2. Press to delete extension/users to ring group. Figure 3-49.
Page 38
Figure 3-50. Call Screen settings Add New call group Step 1. In IP PBX Setup Call Screen setting Press “Add” button to add a new Call Screen Group information. Figure 3-51. To add new group name Step 2. Fill in the required information in call screen group Setup page Figure 3-52.
Page 39
Application Group 2 must be open only to dial local calls and this group wants to use some passwords or keys to dial Long distance. May I say it also means group only allow to dial local calls, so we reject all long distance call. For example, For dialing long distance calls, the number start with 01, 02, 00.
Extension 200 is not able to call out, ONLY able to dial extension numbers. Figure 3-55. Call Screen settings-Application 3 Meet Room Setting IP PBX provides Meet me conference rooms, support to 15 conference rooms for admin or users PIN access.
Chapter 4 Network Setup WAN & LAN Setup WAN (Wide Area Network) is a network connection connecting one or more LANs together over some distance. For example, the means of connecting two office buildings separated by several kilometers would be referred to as a WAN connection. The size of a WAN and the number of distinct LANs connected to a WAN is not limited by any definition.
Page 42
Static IP If you are a leased line user with a fixed IP address, enter in the IP address, subnet mask, gateway address, and DNS (domain name server) address(es) provided to you by your ISP. Each IP address entered in the fields must be in the appropriate IP form, which are four IP octets separated by a dot (x.x.x.x).
Page 43
Figure 4-3. WAN-DHCP settings PPPoE Point-to-Point Protocol over Ethernet (PPPoE). Some ISPs provide DSL-based services and use PPPoE to establish communication link with end-users. If you are connected to the Internet through a DSL line, check with your ISP to see if they use PPPoE. If they do, you need to make sure the following items, PPPoE User name: Enter username provided by your ISP.
Page 44
called www.IP-PBX.com. When we need to find the host name from an IP address we send a request to the host using its IP address. The host will respond with its host name. WAN Port MAC The MAC (Media Access Control) Address field is required by some Internet Service Providers (ISP). The default MAC address is set to the MAC address of the WAN interface in the device.
Page 45
Figure 4-6. MTU and MRU settings For Static IP, both MTU and MRU are set to 1500 bytes as default value. Note For DHCP, both MTU and MRU are set to 1500 bytes as default value. For PPPoE, both MTU and MRU are set to 1492 bytes as default value. DNS Server DNS stands for Domain Name System.
LAN Setting These are the IP settings of the LAN (Local Area Network) interface for the device. These settings may be referred to as "private settings". You may change the LAN IP address if needed. The LAN IP address is private to your internal network and cannot be seen on the Internet. The default IP address is 192.168.0.1 with a subnet mask of 255.255.255.0.
Page 47
Expired Time of the DHCP lease for each client computer. DHCP Server is a useful tool that automates the assignment of IP addresses to numbers of computers in your network. The server maintains a pool of IP addresses that you use to create scopes. (A DHCP scope is a collection of IP addresses and TCP/IP configuration parameters that are available for DHCP clients to lease.) Then, the server automatically allocates these IP addresses and related TCP/IP configuration settings to DHCP-enabled clients in the network.
Static Route Static routes are special routes that the network administrator manually enters into the router configuration for local network management. You could build an entire network based on static routes. The problem with doing this is that when a network failure occurs, the static route will not change without you performing the change.
Page 49
Figure 4-13. NAT settings NAT Setting Figure 4-14. NAT settings Network Address Enable/Disable NAT. Translation IPsec (Internet Protocol Security) is a framework for a set of protocols for IPSec Pass Through security at the network or packet processing layer of network communication.
Page 50
L2TP (The Layer 2 Tunnel Protocol) is an emerging Internet Engineering Task Force (IETF) standard that combines the best features of two existing tunneling protocols: Cisco's Layer 2 Forwarding (L2F) and Microsoft's Point-to-Point Tunneling Protocol (PPTP). L2TP is an L2TP Pass Through extension to the Point-to-Point Protocol (PPP), which is an important component for VPNs.
Page 51
Figure 4-15. Virtual server mapping settings Enable Enable/Disable the virtual server mapping, default setting is Disable. The port number on the WAN side that will be used to access the virtual service. Enter the WAN Port number, e.g. enter 80 to WAN Port represent the Web (http server), or enter 25 to represent SMTP (email server).
Trigger Type This is the protocol used to trigger the special application. This is the port number on the WAN side that will be used to access the application. You may define a single port or a range of ports. You Public Port can use a comma to add multiple ports or port ranges.
UDP. Wan IP Port Block time setting. Select Always or By Schedule. Block Block Day setting, select a All / Mon-Sat./ Mon-Fri./Mon./ Tues./ Wed./Thu./Fri./Sat./Sun. Time Block Time setting, select time range is 00:00 to 23:59. Table 4-9. Packet filter-WAN description Internet to LAN filter function, default setting is Enable.
Figure 4-18. URL filter settings Enable/Disable the URL filter function, default setting is Enable Disable. Enable/Disable Block URL to the Clinet IP, default setting is Enable Disable This is the Clinet IP is LAN address. Example: Client IP 192.168.0.100 URL Filter String This is the filter URL.
UPnP UPnP provides support for communication between control points and devices. The network media, the TCP/IP protocol suite and HTTP provide basic network connectivity and addressing needed. On top of these open, standard, Internet based protocols, UPnP defines a set of HTTP servers to handle discovery, description, control, events, and presentation.
IP-PBX will automatically update your DDNS server every time it receives a different IP address. Figure 4-21. DDNS settings Enable Enable/Disable the DDNS service, default setting is Disable. The IP-PBX support two types of DDNS, DynDns.org or DDNS Server Type No-IP.com The username which you register in DynDns.org or No-IP.com DDNS Username...
Page 57
Figure 4-22. SNMP settings Enable/Disable the SNMP service, default setting is Disable. Enable (Support SNMP version 1 or SNMP version 2c). SNMP Read Community string so that EPICenter can SNMP Read Community retrieve information.(default :public) Specifies the name of the SNMP write community to which SNMP Write Community the printer device that this actual destination represents belongs.(Default:private)
Chapter 5 Management Admin Account The administrator account can access the management interface through the web browser. Figure 5-1. Management settings Assign a name to represent the administrator account. Maximum 16 Administrator Name characters. Legal characters can be the upper letter “A” to “Z”, lower letter “a”...
The administrator name and password are case-sensitive Note and the “blank” character is an illegal character Only the administrator account has the ability to change account password. Date & Time Manual Time Setting Figure 5-2. Date/Time-Manual time settings Manual Time Setting Set up the time manually.
Protocol used to help match your system clock with an accurate NTP Time Server time source. For example atomic clock or a server. Choose your time zone, Default is (GMT+8:00) Beijing, Time Zone Singapore, Taipei. Enable / Disable. Default is Disabling, time during which clocks Daylight Saving are set one hour ahead of local standard time;...
Factory Default This function is used to restore all the parameters back to factory default setting. You can use the Save/Restore Setting to check the factory default configuration, after you click on the Set button. Figure 5-6. Factory default settings Firmware Update You can upgrade the firmware of the device using this tool.
Chapter 6 Information System Information System Information page indicates the current setup-status of the device, it includes LAN, WAN, (Status and MAC Address), Host Name / System Date time / Machines Life time and system firmware information. The information and options on this page will vary according to your WAN setting (Static IP, DHCP, or PPPoE).
PBX Extension Status This page displays the information of Extension/Users Registration status. Figure 6-2. Extension Status SIP device is connected to IPPBX Register OK The connection from/to the other end of SIP device is Talk on the telephone established. Sip device is not connected to IPPBX Register Unknown Table 6-1.
Call Detail Record Call Detail Record (CDR) contains the call history of the extensions when calls was made or received. Recorded information include: Source Number, Destination Number, Start Time, Answer Time, End Time, Duration Time and Status. Figure 6-4. Call Detail Record Press to go to the Next page;...
Appendix A How to use Call Parking function The followings are the Call Park function settings, and all of VoIP devices (ATA, GW and IP Phone) were registered with Wi-Fi IP PBX. Extension to Dial for Parking Calls: 700 Extensions to park calls on :701-720 Figure A-1.
Appendix B How to use Call Pick-up function The followings are the Call Pickup function settings, and all of VoIP devices (ATA, GW and IP Phone) were registered with IP PBX. Pickup Extension: *8 Figure B-1. Call Pickup sample scenario Ext.300 call to Ext.100, and Ext.100 is ringing.
(http://www.nch.com.au 4. A Software can compress the folders into tar file, such as IZarc (http://Izarc.org) (*): Please contact with our VoIP Technical Support Team (support_voip@planet.com.tw) for getting the related IVR files. Step1: Uncompress the sound file (sounds.tar.gz), and you will see the file architecture and what voice files included.
Page 68
3. Press Select your recording sound device and record channel or recording volume level. 4. Press Start recording 5. Save the current file as WAV or gsm format to finish.
Page 69
Step3: Replace the original file, and please don’t change the file name. Step4: Compress the sounds folder to a zipped file with using izarc, and please reverence the following for the steps. 1. After installed Izarc. 2. Right Click and then select “Add to Archive File...”.
Page 70
Step5: Please login the Web UI of IP PBX, and select Voice Management - > Upload Voice File, and then click the "Browse" button to allocate the “sounds. tar” on your PC. Once the file is selected, please click “Upload “to start the upgrade process.
Appendix D Record Voice Guide Process IPX-1900 provides Record Voice Menu by Phone function. Please register your VoIP devices to Wi-Fi IP PBX at first, and then check the Record voice code from “IP PBX Setup -> record Voice Menu”...
And provide several ways to make calls to desired destination in IP PBX. In this section, we’ll lead you step by step to establish your first voice communication via web browsers operations. IP Phone register to IPX-1900 In the following samples, we’ll introduce IP Phone register to IP PBX applications. Number: 100...
Page 73
STEP 2: Click the “Add” button to create extension account ext.100 and ext.101. Figure D-4. Add extension setting of IP PBX STEP 3: Please log in VIP-254T_B and browser to “SIP setting Domain Service” configuration menu. Insert the account/password information then save and reboot machine. The sample configuration screen is shown below: Data match with Figure D-3.
VIP-254T_A IP Phone make off-Net calls via Gateway In the following samples, we’ll introduce VIP-154T and VIP-192 makes off-Net Calls (PSTN calls) via VIP-480FO applications. IPX-1900 VIP-254T VIP-254T Figure D-9. Installation example with VIP-480FO...
Page 75
Machine Configuration: STEP 1: Please refer to the first sample and let VIP-154T and VIP-192 register to IP PBX. STEP 2: Please log in IP PBX via web browser and browse to “IP PBX Setup User Extensions Setup” configuration menu to add four accounts for VIP-480FO using. Figure D-10.
Page 76
STEP 4: Browse to “IP PBX Setup Trunk Management Gateway Trunk” configuration menu. Fill in the IP address of VIP-480FO for connecting with VIP-480FO by peer-to-peer mode, and press the “Insert” button for activate the configuration. Figure D-12. Add a Gateway trunk for connecting with VIP-480FO STEP 5: Browse to “IP PBX Setup Trunk Management...
Page 77
Figure D-15. Set up the Hunting Member of FXO ports Figure D-16. Set up the Proxy Server IP address for register to IPX-1900 STEP 7: Browse to “Dialing Plan” configuration menu. Add an Incoming Dial Plan (no.1x) for redirect the PSTN outgoing calls to FXO ports.
Page 78
Figure D-18. Hot Line to auto-attendant of IPX-1900 STEP 8: After all of devices have registered to IP PBX successfully, the Extension Status page will show the registration status: Figure D-19. Extension status page with Phone and Gateway registered Test the Scenario: 1.
IP Phone make external SIP Proxy calls via SIP Trunk In the following samples, we’ll introduce VIP-154T and VIP-192 makes SIP Proxy calls via SIP Trunk applications. Figure D-20. Installation example with FWD SIP Prxoy Machine Configuration: STEP 1: Please refer to the first sample and let VIP-254T and VIP-255PT register to IP PBX. STEP 2: Browse to “IP PBX Setup Trunk Management...
Page 80
STEP 3: Browse to “IP PBX Setup Trunk Management Trunk Group” configuration menu. Add a Trunk Group for making external SIP Proxy calls. Figure D-22. Add Trunk Group number STEP 4: After the SIP Trunk has registered to FWD SIP Proxy successfully, the Service Provider Status page will show the registration status: Figure D-23.
FXO Port Pin Assignments The FXO Telephony Interface has 2 RJ-11C/W modular jacks. The following diagram and table show the assignments of the pin for the R-J11 port. RJ-11pin Signal Ring FXS Port Pin Assignments The FXS Telephony Interface has 4 RJ-11C/W modular jacks. The following diagram and table show the assignments of the pin for the RJ-11 port.
Need help?
Do you have a question about the IPX-1900 and is the answer not in the manual?
Questions and answers