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Cyclades PR4000 Quick Installation Manual

Mid-range, multi-protocol, expandable remote access server
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Cyclades-PR4000
Quick Installation Manual
Mid-range, Multi-protocol, Expandable Remote Access Server
Cyclades Corporation

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  • Page 1 Cyclades-PR4000 Quick Installation Manual Mid-range, Multi-protocol, Expandable Remote Access Server Cyclades Corporation...
  • Page 2 FCC Warning Statement: The Cyclades-PR4000 has been tested and found to comply with the limits for Class A digital devices, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 3: Table Of Contents

    Installation Assumptions ............................ 7 Text Conventions ..............................8 Icons ................................... 8 Cyclades Technical Support and Contact Information ..................9 CHAPTER 2 WHAT IS IN THE BOX ........................11 SWAN Expansion Card ............................ 12 CHAPTER 3 USING CYROS MENUS ....................... 16 Connection Using the Console Cable and a Computer or Terminal ..............
  • Page 4 Cyclades-PR4000 Example 2 Connection to an Internet Access Provider via Modem..............35 APPENDIX A TROUBLESHOOTING ........................43 What to Do if the Login Screen Does Not Appear When Using a Console............. 43 What to Do if the Router Does Not Work or Stops Working................44 Testing the Ethernet Interface.
  • Page 5 Cyclades-PR4000 E1 / DB-15 Cable............................61 INDEX .................................. 62 Table of Contents...

  • Page 6: Chapter 1 How To Use This Manual

    CyROS is constantly evolving, and the menus in this manual might be slightly different from the menus in the router. The latest version of all three manuals (and the latest version of CyROS) can be downloaded from Cyclades’ web site. All manuals indicate on the second page the manual version and the corresponding version of CyROS.

  • Page 7: Installation Assumptions

    Cyclades-PR4000 Chapter 12 - CyROS - shows how to set router specific parameters and create lists of hosts and users. Chapter 13 - Network Address Translation - describes CyROS’ NAT implementation. Chapter 14- Filters and Rules - demonstrates how to protect your router from undesired traffic.

  • Page 8: Text Conventions

    Cyclades-PR4000 Text Conventions Common text conventions are used. A summary is presented below: Convention Description CONFIG=>INTERFACE=>L A combination of menu items, with the last being either a menu item, a parameter, or a command. In this example, L lists the interface configuration.

  • Page 9: Cyclades Technical Support And Contact Information

    In the United States and Canada, contact technical support by phone or e-mail: Phone: (510) 770-9727 (9:00AM to 5:00PM PST) Fax: (510) 770-0355 E-mail: support@cyclades.com Outside North America, please contact us through e-mail or contact your local Cyclades distributor or representative. Chapter 1 - How to Use This Manual...
  • Page 10 Cyclades-PR4000 The mailing address and general phone numbers for Cyclades Corporation are: Cyclades Corporation Phone: + 01 (510) 770-9727 Fax: + 01 (510) 770-0355 41829 Albrae Street Fremont, CA 94538 Chapter 1 - How to Use This Manual...

  • Page 11: Chapter 2 What Is In The Box

    • Quick Installation Manual and Documentation CD • Power Cord • Mounting Kit with Handles • Console Cable Port 1 10 BaseT T1/E1 100 BaseT Power Cyclades - PR4000 Interface Cable Slot 10 BaseT Console Expansion Port 2 Port T1/E1 Slot...

  • Page 12: Swan Expansion Card

    Cyclades-PR4000 SWAN Expansion Card The PR4000 is often sold with a SWAN card in the expansion slot. The SWAN can be connected to a modem or DSU/CSU as shown in Figure 2.3. Cables are not included with the product. Back Panel of PR4000...
  • Page 13 Provisioning the T1/E1 Dialup Lines This section provides information useful when provisioning the T1 or E1 dialup trunk lines for use with the Cyclades- PR4000 Remote Access Server. Line provisioning parameters vary widely depending on the switch being used at the central office and the service options offered by the carrier.
  • Page 14 If given a choice, both voice and data support is preferable. If only one may be chosen, voice should be chosen to support modem (V.34, V.90) clients and data should be chosen to support clients using ISDN-BRI or V.110. The Cyclades-PR4000 supports both digital and analog calls and can terminate both at the same time in the same trunk.
  • Page 15 CRC4, which will provide error checking. Termination at the Customer Premises The Cyclades-PR4000 supports T1 on a standard 100-Ohm RJ-48C connector and E1 on a standard 120-Ohm RJ-48C connector. In some countries, especially those using E1 lines, the termination may be provided on a Coax G703 connector (75 Ohms).

  • Page 16: Chapter 3 Using Cyros Menus

    • Flow Control: Hardware flow control or none Once the console connection is correctly established, a Cyclades banner and login prompt should appear on the terminal screen. If nothing appears, see the first section of the troubleshooting appendix for help. The second step is to log in.
  • Page 17 Cyclades-PR4000 [PR4000] login : super [PR4000] Password : **** Cyclades Router (Router Name) – Main Menu 1 – Config 2 – Applications 3 – Logout 4 – Debug 5 – Info 6 – Admin Select Option ==> FIGURE 3.1 LOGIN PROMPT AND MAIN MENU All menus have the following elements: •...

  • Page 18: Special Keys

    Cyclades-PR4000 Pressing <Enter> without typing a new value leaves the item unchanged. Special Keys <Enter> or <Ctrl+M> These keys are used to end the input of a value. <ESC> or <Ctrl+I> These keys are used to cancel a selection or return to the previous menu. In some isolated cases, this key jumps to the next menu in a series of menus at the same level.

  • Page 19: The Cyros Management Utility

    A super-user ID and password will be requested (these are the same ID and password used with the line-terminal interface). A clickable image of the router back panel will apear, as shown in Figure 3.2. Cyros Management Utility Firmware version: Cyclades-PR4000: Cyros V_1.9.0i (Mar/28/00) #2 Configuration Menu Interface (Text Mode)
  • Page 20 Cyclades-PR4000 CyROS Management Utility Global Remote Access Table Port Status Start Session Seq# Slot #2 Port#1 User Name Elapsed Time Connect String Caller ID Time Md=23 V34 28800 26400 Slot #2 Port#3 Arlt Apr/18 18:11 0:04:46 1115553000 LAPM/V42Bis Md=12 V90 28800 42666...
  • Page 21 Cyclades-PR4000 Clicking on one of the links in the Global RAS Table will provide more detailed information about the connection and the user. An example is shown in Figure 3.4. The user can be disconnected with the hangup button and the interface can be temporarily disabled by clicking on the administrative down button.
  • Page 22 Cyclades-PR4000 Returning to the CyROS Management Utility Home Page, clicking on a T1 or E1 port on the figure will display the channel details. There is a toggle button in the upper-right-hand corner which toggles between name and speed. When set to name, as shown in Figure 3.5, passing the mouse over a channel displays the username. When set to speed, it displays the carrier and speed of the connection.

  • Page 23: Operating The Front-Panel Display

    Cyclades-PR4000 Operating the Front-Panel Display The Cyclades logo appears on the front-panel display (shown in Figure 3.6) after a sucessful boot. Cyclades - PR4000 100Base-T Port 1 Port 2 Link Collision Ethernet 1 Menu Ethernet 2 10Base-T Select 10Base-T/ 100Base-T FIGURE 3.6 FRONT-PANEL DISPLAY...

  • Page 24: Modem Overview

    Cyclades-PR4000 Modem Overview The status of each connection can be displayed by modem or by interface. Modem Order This menu item presents a screen with one box for each modem. Each row corresponds to a Modem board. When 64 modems are present, the screen will appear as in Figure 3.7. The box on the upper left is the first modem, the upper right is the eight modem, and so forth for as many modems as are installed.
  • Page 25 Cyclades-PR4000 Slot/Link Order This menu item presents a screen with one box per T1/E1 channel. Figure 3.8 shows two lines with 30 channels each. The box on the upper left is the first channel, the upper right is the eighth channel, and so forth for as many channels as are configured.

  • Page 26: Interface Overview

    Cyclades-PR4000 Interface Overview This screen presents the status of each E1/T1 interface and indicates which modem has been allocated to each channel. The ordering of the channels is the same as for the previous screen Not Configured Not Connected Connected (PRI)

  • Page 27: Ip Traffic

    Cyclades-PR4000 IP Traffic After choosing the interface desired, a bar graph showing bytes per second or packets per second is displayed. It is a snapshot of the last 10 minutes of IP traffic through the interface (TX for transmitted and RX for received), with a refresh every minute.

  • Page 28: Chapter 4 Step-By-Step Instructions For Common Applications

    Cyclades-PR4000 CHAPTER 4 STEP-BY-STEP INSTRUCTIONS FOR COMMON APPLICATIONS This chapter provides detailed examples that can be used as models for similar applications. Turn to the example that is closest to your application, read the explanations, and fill in the blank spaces with parameters appropriate to your system.
  • Page 29 Cyclades-PR4000 IP Address: 100.130.130.200 Radius _ _ _ _ _ _ _ _ _ _ Server Key: Pinocchio _ _ _ _ _ _ _ IP Address: 100.130.130.1 Network: 100.130.130.0 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Mask: 255.255.255.0...
  • Page 30 Cyclades-PR4000 STEP ONE The first step is to determine the parameters needed to configure the Fast Ethernet interface (ETH0). The parameters in the Network Protocol Menu (IP) are shown in Figure 4.2. Fill in the blanks for your application in the right-most column.
  • Page 31 Cyclades-PR4000 line using the controller. Both CAS and CCS signaling are explained. Which one is used will depend on the services offered by the telephone system. Menu CONFIG=>CONTROLLER=>T1/E1 Parameter Example Your Application Frame Mode This value is provided by the T1/E1 line provider.
  • Page 32 Cyclades-PR4000 STEP THREE It is likely that not just anyone should have access to your LAN. A Radius or Tacacs server can be used to authenticate the username and password of the incoming connection request. A Radius server is used in this example.
  • Page 33 Cyclades-PR4000 STEP FOUR The RAS Wizard can be used to set up a PPP Remote Access Server using modems or DSU/CSUs and dial-up lines. The wizard can be used for one port or a range of ports. If the Wizard is used for a range or all ports, the ports will be numbered consecutively.
  • Page 34 Cyclades-PR4000 At this point, you should create a back-up of the configuration file (in binary) and print out a listing of the configuration. Instructions for creating a back-up of the configuration file: Use the menu option ADMIN =>WRITE CONFIGURATION =>TO FTP SERVER. Fill in the IP address of the computer where the configuration file should be saved, the file name, the directory name, and the user account information.

  • Page 35: Example 2 Connection To An Internet Access Provider Via Modem

    Cyclades-PR4000 Example 2 Connection to an Internet Access Provider via Modem This section will guide you through a complete router installation for the connection of a LAN to an Internet access provider via PPP. The configuration of NAT (Network Address Translation) will also be shown. Figure 4.6 shows the example system used in this section.
  • Page 36 Cyclades-PR4000 STEP ONE The first step is to determine the parameters needed to configure the Ethernet interface (ETH0). The parameters in the Network Protocol Menu (IP) are shown in Figure 4.7. Fill in the blanks for your application in the right-most column.
  • Page 37 Cyclades-PR4000 STEP TWO No more parameters are necessary for the Ethernet interface. The other interface to be configured is the SWAN in slot 1. The SWAN physical media parameters are shown in Figure 4.8. Fill in the values for your application.
  • Page 38 Cyclades-PR4000 Parameter Example Your Application Secondary IP 0.0.0.0 for none Address Enable Dynamic Yes, because the IP address of the Local IP Address SWAN interface will be assigned dynamically. Remote IP Address Type Remote IP Address 0.0.0.0 IP MTU Use the preset value, 1500. This determines whether or not a given IP datagram is fragmented.
  • Page 39 Cyclades-PR4000 STEP FOUR The Encapsulation parameters for PPP are less straight-forward. Many of them are based on decisions that cannot be shown in a diagram. Fortunately, the choices made here will mostly affect the performance of the link, rather than whether it works or not. Fill in the parameters appropriate for your system, consulting chapter 11 of the Installation Guide for more information if necessary.
  • Page 40 Cyclades-PR4000 STEP FIVE A static route must be added to tell the router that all traffic not intended for the local LAN should be sent to the Access Provider. Chapter 12 of the Installation Guide explains static routes and other routing methods available in CyROS.
  • Page 41 Cyclades-PR4000 STEP SEVEN NAT parameters will now be determined for routing outside of the local LAN. Network Address Translation maps the local IP addresses, registered in the local address range menu below, to the one global IP address assigned by the access provider. Local IP addresses not indicated in this menu will not be translated.
  • Page 42 Cyclades-PR4000 Instructions for creating a back-up of the configuration file. Use the menu option ADMIN =>WRITE CONFIGURATION =>TO FTP SERVER. Fill in the IP address of the computer where the configuration file should be saved, the file name, the directory name, and the user account information.

  • Page 43: Appendix A Troubleshooting

    Boot messages will also appear on the LCD display on the front panel of the PR4000. When the boot process is complete, the Cyclades logo will appear on the screen. 3 While the router is booting, the LEDs labeled Port 1 and Port 2 indicate the stage of the boot process, as shown in Figure A.1.

  • Page 44: What To Do If The Router Does Not Work Or Stops Working

    Cyclades-PR4000 What to Do if the Router Does Not Work or Stops Working. 1 Check that the cables are connected correctly and firmly. 2 Confirm that the Link LED is lit for the (Fast) Ethernet Port being used, indicating proper Ethernet cable termination.

  • Page 45: Testing The Ethernet Interface

    Cyclades-PR4000 4 Make sure any external modem, DSU/CSU, or interface equipment is properly connected and that the interface configuration is correct. Many cables have the same connector, but are not interchangeable. 5 Make sure that the line (T1 or E1) is active. The menu command INFO=>SHOW STATUS will show the status of each channel.

  • Page 46: Testing The Wan Interface

    Cyclades-PR4000 Pinging the router from a host on the network should give similar results. If the test fails, confirm that the link LED on the front panel is lit and that the IP Address and Subnet Mask parameters in the Network Protocol menu are correct for the network to which the router is attached.
  • Page 47 Cyclades-PR4000 Use of a Cross Cable for Testing T1/E1 Ports and Modems Two tests can be performed with the cross cable: one tests the two T1/E1 ports while the other tests the 2 ports and the modems. The pin diagram of the cross cable is shown in Appendix B. Before starting the tests, connect the two T1/E1 ports using the cross cable.

  • Page 48: How To Test The Modems

    Cyclades-PR4000 Let the test run for at least 1 minute. If both slots show no errors, the test was sucessful. How to Test the Modems 1. In the CyROS main menu, choose the following menu options: DEBUG=> HARDWARE TEST=>DSP TEST.
  • Page 49 Cyclades-PR4000 DPS TEST RESULTS Errored Seconds: first line->0; second line->0 link Slot Time RXErr TXNOK Conn DSP PCKts Bytes 100 25000 97 24250 96 24000 88 24500 91 22750 98 24500 97 24250 99 24750 100 25000 98 24500 98 24500 The Conn column often shows a NOK for a few modems each test due to the short timeout value.
  • Page 50 Cyclades-PR4000 Let the test run for a while. After typing <ESC> to end the tests, CyROS will compile a summary of the data similar to the following: * * * * * F I N A L S T A T I S T I C S * * * * *...

  • Page 51: Appendix B. Hardware Specifications

    Cyclades-PR4000 APPENDIX B. HARDWARE SPECIFICATIONS General Specifications The Cyclades-PR4000 power requirements, environmental conditions and physical specifications are listed in the table below. Power Requirements Input voltage range 115 to 230 VAC. Some models have an external switch to select between 115 and 230 VAC.

  • Page 52: External Interfaces

    Cyclades-PR4000 External Interfaces Console Port An RS-232 DTE port is provided for communication with a configuration terminal. A maximum speed of 115.2kbps is supported on this port. Use a straight-through cable to connect to DCE devices (modems, for example). Use a cross-cable to connect to a DTE device (terminal, host computer, etc).

  • Page 53: Ethernet Port

    Cyclades-PR4000 Ethernet Port The PR3000 Ethernet port meets IEEE I802.3 physical specifications. It provides a single Ethernet interface and supports 10Base-T (Unshielded Twisted Pair) on a standard RJ-45 female connector. Ethernet Signal TPTX+ TPTX- TPRX+ N.C. N.C. TPRX- N.C. N.C.

  • Page 54: T1 And E1

    Cyclades-PR4000 T1 and E1 Both the T1 and E1 interfaces use an 8-pin RJ-48C female connector. T1/E1 Interface Signal RXTIP RXRING N.C. TXTIP TXRING N.C. N.C. N.C. FIGURE B.3 T1 OR E1 - RJ-48C FEMALE CONNECTOR Appendix B - Hardware Specifications...

  • Page 55: Cables

    Please refer to chapter 2, What is in the Box , to see which cables are provided with the PR4000 and which cables are optional. Straight-Through Cable Straight-Through Cable DB-25 Male DB-25 Male Cyclades Router DCE / DTE Signal Signal TxClk_DTE TxClk_DTE...

  • Page 56: Cross Cable

    Cyclades-PR4000 Cross Cable Cross Cable DB-25 Male DB-25 Male Pin Signal Signal PGnd PGnd TxD V.35 + (B) RxD V.35 + (B) RxD V.35 + (B) TxD V.35 + (B) TxD V.35 - (A) RxD V.35 - (A) 14 TxD V.35 - (A) RxD V.35 - (A)

  • Page 57: Router-Md / V.35 Cable

    Cyclades-PR4000 Router-MD / V.35 Cable DB-25 Male DB-25 Male Cyclades Router Telebrás CSU/DSU DB-25 Male Signal Pin PGnd TxD/V.35 (B) TxD/V.35 (A) RxD/V.35 (B) RxD/V.35 (A) TxClk_DTE/V.35 (B) DB-25 Male - AA TxClk_DTE/V.35 (A) TxClk_DCE/V.35 (B) TxClk_DCE/V.35 (A) RxClk/V.35 (A) RxClk/V.35 (B)

  • Page 58: Db-25 To M.34 Adapter

    Cyclades-PR4000 DB-25 to M.34 Adapter Female Retention DB-25 Female M.34 Male Screw Signal Signal PGnd PGnd Male TxD/V.35 (B) TxD (B) Retention Female TxD/V.35 (A) TxD (A) Screw Retention RxD/V.35 (B) RxD (B) Screw RxD/V.35 (A) RxD (A) TxClk_DTE/V.35 (B) TxClk_DTE (B) TxClk_DTE/V.35 (A)

  • Page 59: Cross Cable For Testing The T1/E1 Ports

    Cyclades-PR4000 Cross Cable for Testing the T1/E1 Ports Please see appendix A for a description of the use of this cable. Loopback Cable RJ-48C RJ-48C RxTip 1 4 TxTip RxRing 2 5 TxRing TxTip 4 1 RxTip TxRing 5 2 RxRing FIGURE B.8 PINOUT DIAGRAM OF THE CROSS CABLE FOR TESTS, RJ-48C MALE TO RJ-48C MALE...

  • Page 60: Iso 2110 Standard Cable

    Cyclades-PR4000 ISO 2110 Standard Cable DB-25 Male DB-25 Male V.35 Modem - Cyclades Router ISO 2110 Standard DB-25 Male Signal Pin PGnd TxD/V.35 (B) TxD/V.35 (A) RxD/V.35 (B) RxD/V.35 (A) DB-25 Male TxClk_DTE/V.35 (B) - AA TxClk_DTE/V.35 (A) TxClk_DCE/V.35 (B) TxClk_DCE/V.35 (A)
  • Page 61 Cyclades-PR4000 E1 / DB-15 Cable RJ-45 M DB-15 Male B. 10 PINOUT OF THE E1 / DB-15 CABLE - RJ-45 MALE TO DB-15 MALE Appendix B - Hardware Specifications...
  • Page 62 Cyclades-PR4000 Index to flash 18 to flash at a later time 18 Cables Icons 8 to run configuration 18 console 11 ISDN Switch Type 14 Signaling Method 15 SWAN 12 Signaling Protocols 13 Connection to an Internet Access Provider LEDs 43...
  • Page 63 Cyclades Australia Cyclades South America Phone: +61 7 3279 4320 Phone: 55-11-5033-3333 Fax: +61 7 3279 4393 Fax: 55-11-5033-3388 www.au.cyclades.com www.cyclades.com.br Cyclades Corporation 41829 Albrae Street Fremont, CA 94538 - USA Phone: (510) 770-9727 Fax: (510) 770-0355 www.cyclades.com Cyclades Italy...

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