GMC 2012 Sierra Series Owner's Manual page 545

Services Not Included in Roadside
Assistance
Roadside Assistance does not
cover or reimburse services for the
following:
Events caused by fraud or bad
faith by the driver.
Vehicle immobilization situations
due to a major force or
unforeseen circumstances, such
as natural phenomena of an
extraordinary nature,
earthquakes, volcanic eruptions,
and other cyclonic storms.
Vehicle immobilization situations
arising from car accidents
caused by the driver of the
vehicle or third parties. This
means any occurrence that
causes physical injury to the
occupants and/or the vehicle
caused by external forces.
Acts of terrorism, riot or uproar,
armed forces or police actions
which prevent timely delivery of
assistance services.
Food service, beverages,
telephone calls, or other extra
costs. Accommodation costs
apply only to Mexico per the
terms and conditions of the
Roadside Assistance program.
Any damage to the vehicle
without intent, derived from the
services provided.
Cost of towing a trailer when
choosing a GMC dealer that is
nearest to the temporary storage
facility for the disabled vehicle.
Cost of all maneuvers required
to access the vehicle when it is
not available to be towed.
Cost of fuel provided.
Routine vehicle repair costs are not
covered by the Roadside
Assistance program. For more
information, see your new vehicle
warranty.
I n f o r ma t i o n P r o v i d e d b y :
Customer Information
Contacting Roadside Assistance
Roadside Assistance services are of
no cost to you and available
24 hours a day, 365 days a year.
Costs are only incurred in situations
that exceed the limits of the
program, some of which are listed
previously in this section.
To contact Roadside Assistance by
phone, use the following numbers:
Mexico
01-800-466-0801
United States
1-866-466-8902
Canada
1-800-268-6800
E-mail
asistencia.GMC@gm.com
GMC reserves the right to make any
changes or discontinue the
Roadside Assistance program at
any time without notification.
13-13