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REFERENCES
Useful Notes
In order to prolong the life of your player, it is recommended that you wait at least 30 seconds
before you power it on after switching it off.
Remove discs and turn the power off after operation.
Some functions of the player may not be applicable to certain discs.
Some discs with special features may not be fully supported by the player. This is not a
malfunction of the unit.
In the case of player malfunction, please turn it off, wait for 30 seconds and turn it back on. If
the problem still exists, please follow the troubleshooting instructions or contact an OPPO
Digital service center.
Troubleshooting
Use this chart to resolve general operational problems. If there are any problems that you cannot
resolve, please contact your OPPO Digital service center.
Symptom
Possible Cause
Mute is activated
Volume is too low
SACD is played and the audio
connection is coaxial or optical
digital audio
DVD-Audio is played and the
No audio
audio connection is coaxial or
optical digital audio
Input selection is incorrect on
the A/V receiver
Audio cable is not properly
connected
TV input is not correctly
selected
"Pure Audio" mode engaged
No picture
Video output format is not
support by the TV
Video cable is not properly
connected
No disc or incompatible disc
loaded in player
"No Disc" or
Dirty disc recording surface
"Unknown Disc"
Disc not properly loaded
error
Condensation on the Laser
pick-up head
Remote control is out of range
Low battery
Remote control
failure
Incorrect remote control code
Scratched or damaged disc is
used
Temporary
Some functions are not
function failure
available during playback
Interference from other devices
Solution
Press the MUTE button to cancel the mute.
Press the VOL + button to increase the volume to 100.
This is not supported due to copyright restrictions of
SACD. Please use the analog or HDMI audio output.
This is not supported due to copyright restrictions of
DVD-Audio. Please use the analog or HDMI audio
output.
Select the input to which the player is connected.
Check with your Custom Installation professional to
arrange repair service.
Select the input to which the player is connected.
Press the PURE button to cancel this mode.
Press the RESOLUTION button multiple times until
"AUTO" is displayed on the front panel
Check with your Custom Installation professional to
arrange repair service.
Eject disc and check.
Eject the disc and clean any dirt or fingerprints.
Eject disc and make sure the label side is facing up
and the record side is facing down.
Turn on the player, eject the disc and leave the player
on for about an hour.
Use the remote control within the effective range.
Replace the batteries.
Open the disc tray. Aim the remote at the player. Press
and hold the ENTER button on the remote for 5
seconds to set the remote code.
Replace the disc.
Stop playback completely, then try again.
Identify interference by turning off other devices, and
then relocate or replace the offending device
34
Reference
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4
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2
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