Before you call for service...
Troubleshooting Tips
Problem
Fresh food or freezer
compartment too warm
Frost or ice crystals on
frozen food (frost within
package is normal)
Automatic icemaker
does not work
(on some models)
Cubes too small
Slow ice cube freezing
32
Possible Causes
Temperature control
dial not set cold enough.
Warm weather or
frequent door openings.
Door left open.
Package blocking air
duct in freezer
compartment.
Door left open.
Too frequent or too
long door openings.
Icemaker feeler arm in
STOP (up) position.
Water supply turned
off or not connected.
Freezer compartment
too warm.
Water shutoff valve
connecting refrigerator
to water line may be
clogged.
Door left open.
Temperature control
dial not set cold enough.
What To Do
See About the temperature
•
control dial.
Set the temperature
•
control dial one step
colder. See About the
temperature control dial.
Check to see if package is
•
holding door open.
Check to see if package is
•
blocking air duct in freezer
compartment.
Check to see if package is
•
holding door open.
Move the feeler arm to the
•
ON (down) position.
See Installing the water line .
•
Wait 24 hours for the
•
refrigerator to completely
cool down.
Call a plumber to clear
•
the valve.
Check to see if package is
•
holding door open.
See About the temperature
•
control dial.