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Sony VAIO PCG-GRS100 Series Quick Start Manual

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VAIO® Computer
Quick Start
PCG-GRS100 Series

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Summary of Contents for Sony VAIO PCG-GRS100 Series

  • Page 1 VAIO® Computer Quick Start PCG-GRS100 Series...

  • Page 3: Table Of Contents

    Notice to Users ..........5 Setting Up ..........15 Unpacking Your Computer ........16 Applying Ergonomics ..........18 Locating Controls and Ports ........19 Getting Started ..........25 Turning On Your Computer ........26 Using the Touch Pad ..........29 Registering Your Computer ........31 Locating Your VAIO Computer User Guide ....32 Setting Up A Dial-Up Connection ......34 Turning Off Your Computer ........36 Expanding Your Computing Power ..39...
  • Page 4 VAIO® Computer Quick Start Cleaning Your Computer.......... 49 Handling the LCD Screen......... 49 Troubleshooting........51 Troubleshooting Your Computer......52 Troubleshooting the LCD Screen ......56 Troubleshooting the Mouse and Touch Pad ..... 56 Support Options ............59 Program Support Information ........60 Index............63...

  • Page 5: Notice To Users

    THE USE THEREOF. program backs the development and dissemination of products with functions that Sony Electronics Inc. reserves the right to make effectively reduce energy consumption. It is an any modification to this manual or the open system in which business proprietors can information contained herein at any time participate voluntarily.
  • Page 6 Macrovision Corporation. Reverse engineering or disassembly is prohibited. i.LINK is a trademark of Sony used only to designate that a The Wireless LAN product contains an IEEE 1394 connection. The functionality i.LINK connection may vary, depending on the...

  • Page 7: Safety Information

    Notice to Users Safety Information WARNING To change the backup battery, please contact your nearest Sony ❑ To prevent fire or shock hazard, do not Service Center. expose your computer to rain or moisture. Caution: The use of optical ❑...

  • Page 8: Regulatory Information

    Soyez très prudent lorsque vous installez to the Sony Customer Information Service ou modifiez les lignes téléphoniques. Center at 12451 Gateway Blvd., Ft. Myers, FL 33913 or find Sony Customer Service on the ❑ Évitez d’utiliser le modem durant un Web at: http://www.sony.com/pcsupport.
  • Page 9 Center at 12451 Gateway Blvd., Ft. Myers, FL radio and television reception. 33913 or find Sony Customer Service on the Web at: http://www.sony.com/pcsupport. FCC Part 68 Repair of this equipment should be made only...

  • Page 10: Telephone Consumer Protection Act Of 1991

    VAIO® Computer Quick Start state and possible provincial tariffs. (Contact Pour empêcher que cet appareil cause du the state or provincial utility service brouillage au service faisant l’objet d’une commission, public service commission, or licence, il doit être utilisé à l’interieur et devrait corporation commission, for information.) être placé...
  • Page 11 Notice to Users Telephone Consumer RECYCLAGE DES Guidelines (Canada) ACCUMULATEURS AUX IONS DE LITHIUM Please refer to your telephone directory under ‘Privacy Issues’ and/or ‘Terms of Service.’ For more detailed information, please contact: RECYCLAGE DES ACCUMULATEU CRTC RS AUX IONS DE Terrasses de la Chaudière, Tour centrale LITHIUM 1 promenade du Portage, 5 étage Hull...

  • Page 12: Industry Canada Notice

    VAIO® Computer Quick Start INDUSTRY CANADA NOTICE NOTICE: This equipment meets the applicable Do not handle damaged or Industry Canada Terminal Equipment Technical leaking lithium ion batteries. Specifications. This is confirmed by the Danger of explosion if battery is registration number. The abbreviation, IC, incorrectly replaced.
  • Page 13 Notice to Users AVIS D’INDUSTRIE CANADA Visible and invisible laser REMARQUE: Cet équipement est conforme radiation when open. Avoid aux Spécifications Techniques des Équipements direct exposure to beam. Terminaux d’Industrie Canada en vigueur. Le numéro d’identification en est la preuve. L’abréviation IC, avant le numéro d’identification, signifie que l’enregistrement s’est déroulé...
  • Page 14 VAIO® Computer Quick Start...

  • Page 15: Setting Up

    Setting Up Congratulations on your purchase of the Sony VAIO® computer. Sony has combined leading-edge technology in audio, video, computing, and communications to provide you with state-of-the-art personal computing. ❑ Unpacking Your Computer ❑ Applying Ergonomics ❑ Locating Controls and Ports...

  • Page 16: Unpacking Your Computer

    VAIO® Computer Quick Start Unpacking Your Computer Main Unit Power Cord AC Adapter CD-RW/DVD drive Rechargeable Battery Port Replicator Cover Weight Saver * The removable CD-RW/DVD drive is already inserted in your computer when you unpack the box. Documents ❑ VAIO®...

  • Page 17: Software Cds

    Unpacking Your Computer ❑ VAIO® Computer Quick Start — Contains information on unpacking and setting up your computer for immediate use. ❑ VAIO® Computer Specifications (Windows® XP) — An online file that details the hardware specifications and lists the installed software programs on your computer.

  • Page 18: Applying Ergonomics

    VAIO® Computer Quick Start Applying Ergonomics Your computer is a portable device and can be used in a variety of environments. Whenever possible, you should apply the following ergonomic considerations for both stationary and portable environments. ❑ Position of your computer — Place the computer directly in front of you as you work.

  • Page 19: Locating Controls And Ports

    Locating Controls and Ports Locating Controls and Ports Front Memory Stick® media Left and right buttons indicator Num lock indicator Wireless LAN indicator Caps lock indicator Hard disk drive indicator Scroll lock indicator Battery 2 indicator LCD screen Battery 1 indicator Power button Power indicator Keyboard...
  • Page 20 VAIO® Computer Quick Start Back Air vent USB port DC IN port Modem jack Printer port Microphone jack Monitor (VGA) port Headphone jack A/V Out jack USB port Network (Ethernet) port Only connect 10BASE-T and 100BASE-TX cables to the Ethernet port. Do not connect any other type of network cable or any telephone line.
  • Page 21 Locating Controls and Ports Left Memory Stick® media slot Optical drive eject button i.LINK® (IEEE 1394) S400 Optical drive (CD-RW/DVD drive) port PC Card slot...
  • Page 22 VAIO® Computer Quick Start Right Air vent Multipurpose battery bay Removable hard disk drive...
  • Page 23 Locating Controls and Ports Bottom Tilt stands Reset switch Optical drive Release lever Port replicator connector...
  • Page 24 VAIO® Computer Quick Start...

  • Page 25: Getting Started

    Getting Started This section helps you get your computer running and registered, so you can take advantage of Sony’s many support options. You’ll also learn how to locate your online VAIO® Computer User Guide, which contains step- by-step instructions for operating your computer.

  • Page 26: Turning On Your Computer

    VAIO® Computer Quick Start Turning On Your Computer To use your computer immediately, use the supplied AC adapter as a power source. Your supplied battery is not charged when you unpack it, however, you can begin charging it when you use your AC adapter. See “Powering Your Computer”...
  • Page 27 Turning On Your Computer Inserting a Battery B a t t e r y ( s u p p l i e d ) Push the battery bay cover up until it clicks into place. ✍ If a port replicator is attached to your computer, do not insert or remove the battery. Lifting and turning the computer with a port replicator attached could cause a temporary loss of power.
  • Page 28 VAIO® Computer Quick Start Connecting the AC Adapter to the Computer D C I N p o r t A C a d a p t e r ( s u p p l i e d ) P o w e r c o r d ( s u p p l i e d ) Plug one end of the power cord into the AC adapter, and plug the other end into an AC outlet...

  • Page 29: Using The Touch Pad

    Turning On Your Computer Turning on the Computer P o w e r i n d i c a t o r P o w e r b u t t o n ✍ If you hold down the power button, the computer turns off. If necessary, adjust the brightness controls for the LCD display as follows: ❑...
  • Page 30 VAIO® Computer Quick Start Describing touch pad actions Touch pad T o u c h p a d R i g h t b u t t o n L e f t b u t t o n Action Description Point Slide one finger on the touch pad to place the pointer on an...

  • Page 31: Registering Your Computer

    Registering Your Computer Registering Your Computer Take advantage of Sony’s commitment to quality customer support and receive these benefits by registering your computer: ❑ Sony Customer Support — Talk to a Support Representative to troubleshoot problems you may have with your computer.

  • Page 32: Locating Your Vaio Computer User Guide

    VAIO® Computer Quick Start Locating Your VAIO Computer User Guide The VAIO® Computer User Guide is a searchable online help file that contains detailed information on how to use your new computer. To open the user guide (Windows XP) Click Start on the Windows® taskbar, and then click Help and Support. The Help and Support Center window appears, displaying information about your Microsoft®...
  • Page 33 Locating Your VAIO Computer User Guide VAIO® User Guide Window User guide table of contents List of computer help topics Electronic Flyer List of updates and supplemental information VAIO Computer Specifications List of specifications and software. To open the user guide (Windows 2000) ❑...

  • Page 34: Setting Up A Dial-Up Connection

    VAIO® Computer Quick Start VAIO User Guide User guide table of contents List of computer help topics Electronic Flyer List of updates and supplemental information Setting Up A Dial-Up Connection This section describes the basic steps for setting up your dial-up connection. The Connection Wizard guides you through the process of connecting to the Internet and choosing an Internet Service Provider (ISP) or setting up an existing account.
  • Page 35 Setting Up A Dial-Up Connection New Connection Wizard Click Next. If it is not already selected, click Connect to the Internet. Click Next. Follow the on-screen instructions.

  • Page 36: Turning Off Your Computer

    VAIO® Computer Quick Start To set up a dial-up connection (Microsoft® Windows® 2000 operating system) Click Start, point to Programs, Accessories, Communications, and then click Internet Connection Wizard. The Internet Connection Wizard window appears. Internet Connection Wizard Follow the on-screen instructions to finish setting up your Internet connection.
  • Page 37 Turning Off Your Computer Select the Turn Off Computer or Shut Down command at the bottom of the menu. ❑ (Windows XP) Click Turn Off Computer at the bottom of the Start menu to display the Turn off computer window, and click Turn Off. ❑...
  • Page 38 VAIO® Computer Quick Start...

  • Page 39: Expanding Your Computing Power

    Expanding Your Computing Power This section helps you get started upgrading computer memory and locating information about preinstalled software programs. ❑ Upgrading Memory ❑ Locating Preinstalled Programs...

  • Page 40: Upgrading Memory

    VAIO® Computer Quick Start Upgrading Memory Depending on the configuration you purchased, your computer may accept additional memory modules. For information about installation procedures, refer to the online VAIO® Computer User Guide and print those relevant steps. See “Locating Your VAIO Computer User Guide” on page 32. The specifications supplied with your computer (either online for Windows XP or printed for Windows 2000, depending on your computer's operating system) lists the amount of installed memory and required memory modules for upgrades.

  • Page 41: Using The Recovery Cds

    Using the Recovery CDs ❑ Application and System Recovery CDs ❑ Using Your Recovery CDs...

  • Page 42: Application And System Recovery Cds

    Recovery CDs. You will need an optical drive to use these recovery CDs. If your computer does not come with an optical drive, use an external optical drive. Application Recovery CD(s) Sony Electronics Inc. This CD enables you to reinstall individual software programs and device drivers if they become corrupted or are erased.
  • Page 43 Turn on your computer. If your computer is already on, close all open programs. Logon to the Microsoft® Windows® desktop. Insert Sony Application Recovery CD No. 1 into your computer’s optical drive. The Application Recovery utility loads automatically. Click OK in the VAIO welcome window. The Sony Application Recovery Program window appears.
  • Page 44 CD(s), depending on the application or driver you want to restore. If you have any questions about using the Application Recovery CD(s), visit http://www.sony.com/pcsupport, or contact Sony Customer Support at 1-888-4- SONY-PC. Using the System Recovery CD(s) The System Recovery CD(s) enables you to format your hard disk and restore all original software programs.
  • Page 45 Your system may take a few minutes to load necessary files. A blue screen may appear during the downloading process. Insert the Sony System Recovery CD into the optical drive. The first CD must be in the drive before you restart your computer.
  • Page 46 Press the power button and hold it for more than four seconds to turn off the computer. Turn on the computer. When the Sony logo is displayed, press the F2 key. The BIOS Setup Utility appears. Press the right arrow key to select the Exit menu.

  • Page 47: Caring For Your Computer

    Caring for Your Computer This section provides information on how to safely use your Sony computer. ❑ Storing Your Computer ❑ Using Cables and Connections ❑ Cleaning Your Computer ❑ Handling the LCD Screen...

  • Page 48: Storing Your Computer

    In this case, allow at least one hour before turning on your computer. If any problems occur, unplug your computer, and contact your Sony Service Center. ❑ The computer uses high-frequency radio signals and may interfere with radio or TV reception.

  • Page 49: Cleaning Your Computer

    Cleaning Your Computer your computer when it is adversely affecting the telephone line, the telephone company has the right to disconnect your service until you correct the problem. Cleaning Your Computer ❑ Clean the computer with a soft, dry cloth or a soft cloth lightly moistened with a mild detergent solution.
  • Page 50 VAIO® Computer Quick Start...

  • Page 51: Troubleshooting

    This section describes how to solve some basic problems you may encounter when using your computer. For more troubleshooting topics refer to the online VAIO® Computer User Guide. Many problems have simple solutions, so refer to these sources before you contact Sony Computing Support (http://www.sony.com/pcsupport). ❑...

  • Page 52: Troubleshooting Your Computer

    VAIO® Computer Quick Start Troubleshooting Your Computer Why doesn’t my computer start? ❑ Make sure the computer is securely plugged into a power source and is turned on. Make sure the power indicator shows the power is on. See “Connecting a Power Source” for more information. ❑...
  • Page 53 Select Yes, and press Enter. The computer restarts. ✍ If this occurs on a regular basis, contact Sony Computing Support (http://www.sony.com/pcsupport). Why does the message “Operating system not found” appear when my computer starts, and why won’t Windows start? ❑...
  • Page 54 VAIO® Computer Quick Start Press Enter. The Setup Confirmation window appears. Select Yes, and press Enter. 10 Select Exit (Save Changes), and press Enter. The Setup Confirmation window appears again. 11 Select Yes, and press Enter. The computer restarts. If your computer continues to display the message “Operating system not found,” and Windows does not start, use your supplied System Recovery CD(s) to restore the software titles shipped with your computer.
  • Page 55 Troubleshooting Your Computer ✍ Pressing the Ctrl+Alt+Delete keys simultaneously or turning off the computer with the power button may result in data loss in files that are currently open. Why won’t the power management respond? Your computer’s operating system may become unstable if a lower power state, such as Hibernate, is initiated and changed before the computer completely enters the lower power state.

  • Page 56: Troubleshooting The Lcd Screen

    Troubleshooting the Mouse and Touch Pad Why doesn’t the mouse work properly? ❑ If you are using a Sony USB mouse, make sure the mouse is securely plugged into the USB port. ❑ If you are using an external mouse, make sure the mouse is securely plugged into the mouse connector.
  • Page 57 Troubleshooting the Mouse and Touch Pad Select Sony Notebook Setup again, and press Enter. Press the Right Arrow key to select the Device tab. Press the Tab key to select the left panel, and then press the Down Arrow key to select Pointing Device.
  • Page 58 VAIO® Computer Quick Start Press U. The Turn off computer window opens. Press R to select restart. (Windows 2000) Press Enter. ❑ If the computer does not restart, follow these steps: (Windows XP) Press Ctrl+Alt+Delete simultaneously. The Windows Task Manager window appears. (Windows 2000) Press Ctrl+Alt+Delete simultaneously.

  • Page 59: Support Options

    VAIO Support Agent You can find VAIO Support Agent by clicking Start and selecting Help and Support. Using advanced diagnostic technology, Sony’s VAIO Support Agent runs scheduled protections of your programs, network settings, and other important software settings. When your software is protected, you can use VAIO Support Agent to repair software problems by restoring your software to any of the previously protected states.

  • Page 60: Program Support Information

    VAIO® Computer Quick Start Program Support Information Adobe® Acrobat® Reader®, Photoshop® Elements Trial Version (Adobe Systems Inc.) Web site http://www.adobe.com e-mail techdocs@adobe.com telephone 206-675-6126 (fee-based support) 206-628-5737 hours M-F, 6 A.M.-5 P.M. (Pacific time) Apple QuickTime® (Apple Computer, Inc.) Web site http://www.apple.com telephone 800-275-2273...

  • Page 61: Sony Service Center

    888-4-SONY-PC (888-476-6972) hours 7 days a week, 24 hours a day 1 Support from 1-888-4-SONY-PC is free of charge for 90 days after the original date of purchase. Windows® Operating System, Word (Microsoft Corp.) Web site http://www.sony.com/pcsupport telephone...
  • Page 62 VAIO® Computer Quick Start...

  • Page 63: Index

    Index connecting dial-up AC adapter controls connecting Application Recovery CD DC IN port dial-up connection battery charging 33, 34 indicator Electronic Flyer brightness Energy Star adjusting buttons faxes left laws governing power right handling the LCD screen hard disk drive caps lock indicator computer...
  • Page 64 LCD screen handling scroll lock indicator locating shutting down computer troubleshooting software locating maintanence Sony Service Center manual specifications Memory Stick media specifications (online) indicator starting computer slot startup problems modem support laws governing Sony...
  • Page 68 Printed in USA © 2002 Sony Electronics Inc. 4-668-096-01...

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