Troubleshooting Guide; Self Diagnostic Display; Error Codes - Panasonic NN-GS597M Service Manual

9 TROUBLESHOOTING GUIDE

1. DO NOT RE-ADJUST PRESET CONTROL on the H.V.Inverter (U). It is very dangerous to repair or adjust without proper test equipment
because this circuit generates very large current and high voltage. Operating a misaligned inverter circuit is dangerous.
2. Ensure proper grounding before troubleshooting.
3. Be careful of the high voltage circuitry, taking necessary precautions when troubleshooting.
4. Discharge high voltage remaining in the H.V.Inverter (U).
5. When checking the continuity of the switches or the H.V.Inverter, disconnect one lead wire from these parts and then check continuity with the
AC plug removed. Doing otherwise may result in a false reading or damage to your meter. When disconnecting a plastic connector from a
terminal, you must hold the plastic connector instead of the lead wire and then disconnect it, otherwise lead wire may be damaged or the
connector cannot be removed.
6. Do not touch any parts of the circuitry on the digital programmer circuit, since static electric discharge may damage this control panel. Always
touch ground while working on this panel to discharge any static charge in your body.
7. 220/240V AC is present on the digital programmer circuit (Terminals of power relay's and primary circuit of Digital Programmer Circuit). When
troubleshooting, be cautious of possible electrical shock hazard.
Before troubleshooting, operate the microwave oven following the correct operating procedures in the instruction manual in order
to find the exact cause of any trouble, since operator error may be mistaken for the oven's malfunction.

Self diagnostic display

Oven has self diagnostic function but it will not be activated in normal operation mode.
To show self diagnostic result, please take the following steps.
1. Firstly, you must program the DPC into TEST MODE (Plug-in oven → press Timer/Clock pad twice → press Start button
once → press Micro Power pad once.)
2. Keep pressing Timer/Clock
3. Press Start button twice, oven will show error code.
NOTE:
1. If any error was observed, it will be kept in memory up to 3 errors in the past. If there are more than 4 cases, the
memory will renew the latest 3 errors codes.
2. Press Start button again, one more older error code will be displayed.
3. If the oven is ok, it will show "000" and blinking.
4. Error code list
H** Hardware problem, oven itself has problem.
U** Usage problem such as run out of water and oven itself works well.
Error code
H99
H98
H97
H96
H95
H90
H68
H61
H60
H39
H32
H30
H02
H00
H20
U14
U40
U65
HOT
DANGER: HIGH VOLTAGES
pad for more than 2 seconds until buzzer beeps.
Inverter on/off control error
Magnetron no oscillation error
Inverter input error
Inverter custom IC error
Inverter input failure
Power down controlled by Inverter thermistor
IR sensor failure
IR thermistor open/short
IR sensor error
Steam heater thermistor failure
Magnetron thermistor failure
Oven thermistor failure
Memory IC error (It is able to show up both in test mode and cooking mode)
RAM failure (It is able to show up both in test mode and cooking mode)
Steam heater open error
No water during steam cooking (It is able to show up both in test mode and
cooking mode)
No load operation, controlled by magnetron thermistor
Power down controlled by Inverter thermistor
Oven is hot (It is able to show up both in test mode and cooking mode)
Cause for error
Usage problem
23
NN-GS597M