R Esponse G Roups - Yealink SIP-T22 User Manual

2. Press
International field.
3. Press the Save soft key.
Forward international is configurable via web user interface at the path Features ->
General Information.
When a caller calls a response group, the call will be routed to the available member. If
a member in the response group does not answer the call or reject the call, the call will
be routed to the next available member. If no members are available, the call is held in
a queue until a member is available.
For example, a response group named "yealink" is configured in advance. User A is an
available member in the group. When a user named "Hedy" calls the response group
via Lync client, the LCD screen of the phone is shown as below:
Note
Response group should be configured in advance by administrator. Contact your
system administrator for more information.
You can call the response group via Lync client only.
The boss-admin feature, which is also called boss-delegate feature, enables a "boss"
phone and a "delegate" phone ring simultaneously when a user calls the boss. When
one party answers the call, the other phone will stop ringing. The delegate can answer
or hold the calls on behalf of the boss's line. The boss can pick up held calls on a
delegate's line. What's more, the boss can hold the calls, and the delegate can pick up
held calls on the boss's line.
When one party places a call on hold, the other party will be notified by a flashing line
or , or the Switch soft key to select Disable from the FWD
Basic Call Features
59