Dell Dimension XPS D Series Reference And Troubleshooting Manual page 121

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This chapter describes the tools Dell provides to help you when you have a problem
with your computer. It also tells you when and how to call Dell for technical or cus-
tomer assistance.
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If you need assistance with a technical problem, perform the following steps:
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For more information, refer to "World Wide Web on the Internet" found later in
this chapter.
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When prompted by Dell's automated telephone system, enter your Express Ser-
vice Code to route the call directly to the proper support personnel. If you do not
have an Express Service Code, open the Dell Accessories folder, double-click the
Express Service Code icon, and follow the directions.
NOTE: Dell's Express Service Code may not be available in all countries.
For instructions on using the technical support service, refer to "Technical Sup-
port Service" and "Before You Call" found later in this chapter.
Getting Help 8-1