Table of Contents
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See also:
Owner's Manual
Dell™ Dimension™ XPS Series Service Manual
Before You Begin
Turning Off Your Computer
Opening the Computer Cover
Technical Overview
Specifications
Advanced Troubleshooting
System Setup Program
Removing and Installing Parts
Closing the Computer Cover
Documentation
Notes, Notices, and Cautions
NOTE:
A NOTE indicates important information that helps you make better use of your computer.
NOTICE:
A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION:
A CAUTION indicates a potential for property damage, personal injury, or death.
Abbreviations and Acronyms
For a complete list of abbreviations and acronyms, see the Dell™ Dimension™ Help file.
Information in this document is subject to change without notice.
© 2003 Dell Computer Corporation. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and Dimension are trademarks of Dell Computer Corporation; Intel, Pentium, and Celeron are registered trademarks of Intel
Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation
disclaims any proprietary interest in trademarks and trade names other than its own.
July 2003 Rev. A02
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Table of Contents
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Summary of Contents for Dell XPS /Dimension
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Page 1: Abbreviations And Acronyms
Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own. -
Page 2: Advanced Troubleshooting
If the problem still exists, install a video card that you know works and restart the computer. If the problem persists or the computer has integrated video, see "Contacting Dell" in your Owner's Manual. A possible floppy or hard drive failure Reseat all power and data cables and restart the computer. -
Page 3: Beep Codes
One possible beep code (code 1-3-1) consists of one beep, a burst of three beeps, and then one beep. This beep code tells you that the computer encountered a memory problem. Reseating the memory modules may fix the beep code errors in the following table. If the problem persists, see "Contacting Dell" in your Owner's Manual for instructions on obtaining technical assistance. Code Cause 1-3-1 through 2-4-4 Memory not being properly identified or used... -
Page 4: System Messages
C: Drive Failure Cache Memory Bad, Do The cache memory is not operating. See "Contacting Dell" in your Owner's Manual for instructions on obtaining technical assistance. Not Enable Cache CH-2 Timer Error An error is occurring on the timer on the system See "Contacting Dell"... - Page 5 HDD Controller Failure INTR1 Error An interrupt channel on the system board failed to The keyboard or system board may need to be replaced. POST. INTR2 Error Invalid Boot Diskette The operating system cannot be located on drive A Enter the system setup program and confirm that drive A or drive C is or drive C.
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Page 6: Before You Begin
CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions in the Owner's Manual that came with the computer. -
Page 7: Protecting Against Electrostatic Discharge
NOTICE: To help avoid possible damage to the system board, wait 5 seconds (or wait until the standby light is extinguished) after turning off the computer and unplugging the power cable before you remove a component from the system board or disconnect a device from the computer. ... -
Page 8: Closing The Computer Cover
Back to Contents Page Closing the Computer Cover Dell™ Dimension™ XPS Series Service Manual 1. Ensure that all cables are connected, and fold cables out of the way. 2. Ensure that no tools or extra parts are left inside the computer. 3. Close the computer cover: a. -
Page 9: Finding Information For Your Computer
Dell Support Website — support.dell.com Answers to technical service and support questions The Dell Support website provides several online tools, including: Online discussions with other users and technical support Solutions — Troubleshooting hints and tips, articles from technicians, and online courses Documentation for my computer... -
Page 10: Printed Documentation
Operating System CD system Windows XP is already installed on your computer when shipped from Dell. You can use the CD to reinstall the operating system. After you reinstall your operating system using the Operating System Reinstallation CD, use the ResourceCD to reinstall drivers for the devices that came with your computer. -
Page 11: Online Documentation
Dell Dimension Help files (files with an extension of .chm) require Microsoft Internet Explorer 4.0 or later. The Dell Dimension Help file allows you to search for information in multiple ways. You can quickly link to information on the following topics: Hardware and software features of your computer The Windows desktop, where you can change your wallpaper and screen saver, create shortcuts, and position icons... -
Page 12: Removing And Installing Parts
Back to Contents Page Removing and Installing Parts Dell™ Dimension™ XPS Series Service Manual Memory System Board PCI Cards Power Supply AGP Cards Front Panel Drives Battery Microprocessor Airflow Shroud Drive Door Microprocessor Memory You can increase your computer memory by installing memory modules on the system board. For information on the type of memory supported by your computer, see "Memory."... -
Page 13: Installing Memory
If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that you may have, even if you purchased the new modules from Dell. You should install your original memory modules in pairs either in connectors DIMM1 and DIMM2 or connectors DIMM3 and DIMM4. -
Page 14: Installing A Pci Card
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in your Owner's Manual. Your Dell™ computer provides slots for up to four 32-bit, 33-MHz cards. For more information, see "Specifications." NOTE: For optimum performance, install a PCI sound card only in PCI slot 3 or 4 and a modem card only in PCI slot 2, 3, or 4. - Page 15 CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards. 8. Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot. ...
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Page 16: Removing A Pci Card
5. Grasp the card by its top corners, and ease it out of its connector. 6. If you are removing the card permanently, install a filler bracket in the empty card-slot opening. If you need a filler bracket, see "Contacting Dell" in your Owner's Manual. NOTE: You must install filler brackets over empty card-slot openings to maintain FCC certification of the computer. -
Page 17: Installing An Agp Card
5. Pull the card up and out of the card clip. Installing an AGP Card 1. Follow the instructions in "Before You Begin." Open the computer cover. 3. Press the lever on the card retention arm and raise the retention arm. ... - Page 18 6. Lower the retention arm and press it into place, securing the card(s) in the computer. Close the computer cover. 8. Connect the monitor cable to the card's video connector. NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 9.
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Page 19: Removing A Hard Drive
Hard Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in your Owner's Manual. Removing a Hard Drive 1. Follow the instructions in "Before You Begin." Open the computer cover. -
Page 20: Removing A Floppy Drive
2. Check the documentation for the drive to verify that it is configured for your computer. 3. Follow the instructions in "Before You Begin." Open the computer cover. 5. If your replacement hard drive does not have the bracket rails attached, remove the rails from the old drive by removing the two screws that secure each rail to the drive. -
Page 21: Installing A Floppy Drive
1. Follow the instructions in "Before You Begin." Open the computer cover. 3. Disconnect the power and floppy-drive cables from the back of the floppy drive. 4. Press inward on the two tabs on the sides of the drive, slide the drive upward, and remove it from the floppy-drive bay. ... -
Page 22: Removing A Cd/Dvd Drive
6. If you are installing a new floppy drive rather than replacing a drive, remove the front- panel inserts. From inside the drive bay, gently press on each side of the insert until it pops out. 7. Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. Close the computer cover. -
Page 23: Installing A Cd/Dvd Drive
4. Connect the new drive to the set of rails that are attached to the inside of the cover. If a set of rails is not attached inside the computer cover, see "Contacting Dell" in your Owner's Manual. 5. If you are installing a replacement drive and the new drive does not have the bracket rails attached, remove the rails from the old drive by removing the two screws that secure each rail to the drive. -
Page 24: Removing The Microprocessor Airflow Shroud
7. Connect the power and CD/DVD drive cables to the drive. If you are adding a drive that has an audio cable, connect the audio cable to the audio connector on the audio card. 8. If you are installing a new CD/DVD drive rather than replacing a drive, remove the front-panel inserts. ... -
Page 25: Installing The Microprocessor Airflow Shroud
Installing the Microprocessor Airflow Shroud 1. Follow the instructions in "Before You Begin." Open the computer cover. 3. Insert the bottom anchor tabs into the anchor slots. 4. Align and insert the side anchor tabs into the anchor slots. 5. -
Page 26: Removing The Microprocessor
10. Replace the retention module clip. 11. If you installed a microprocessor replacement kit from Dell, return the original heat sink assembly and microprocessor to Dell in the same package in which your replacement kit was sent. -
Page 27: Removing The System Board
NOTICE: If you are installing a microprocessor upgrade kit from Dell, discard the original heat sink. If you are not installing a microprocessor upgrade kit from Dell, reuse the original heat sink when you install your new microprocessor. 5. Pull the release lever straight up until the microprocessor is released. -
Page 28: Replacing The System Board
NOTICE: The system board and metal tray are connected and are removed as one piece. 1. Follow the instructions in "Before You Begin." Open the computer cover. 3. Remove any components that restrict access to the system board. 4. Disconnect all cables from the system board. 5. -
Page 29: Removing The Power Supply
Power Supply CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in your Owner's Manual. Removing the Power Supply NOTICE: Before disconnecting a device from the computer, wait 10 to 20 seconds after disconnecting the computer from its electrical outlet. Before removing a component from the system board, verify that the standby power light on the system board has turned off. -
Page 30: Replacing The Power Supply
7. Lift the power supply away from the computer. 8. Slide the power supply cables out of the computer (through the hole). Replacing the Power Supply 1. Slide the power supply cables through the hole into the computer. 2. -
Page 31: Replacing The Front Panel
5. Close the computer cover halfway and pull the front panel away from the computer. Replacing the Front Panel To replace the front panel, perform the removal procedure in reverse. Battery CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in your Owner's Manual. ... -
Page 32: Removing The Drive Door
Close the computer cover. NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 8. Connect your computer and devices to electrical outlets, and turn them on. Enter the system setup program and restore the settings you recorded in step 1. -
Page 33: Replacing The Drive Door
3. Lift the bottom bracket hinge away from the computer. Replacing the Drive Door To prevent damage to your computer, the drive door is designed to "break away" from the computer if it is opened too far. If the drive door detaches from the computer without disassembling, perform the removal procedure in reverse. - Page 34 3. Attach the drive door to the computer, starting with the bottom bracket hinge. Back to Contents Page ...
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Page 35: Opening The Computer Cover
Back to Contents Page Opening the Computer Cover Dell™ Dimension™ XPS Series Service Manual CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in your Owner's Manual. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. -
Page 36: Specifications
Back to Contents Page Specifications Dell™ Dimension™ XPS Series Service Manual Microprocessor Connectors Memory Controls and Lights Computer Information Power Video Physical Expansion Bus Environmental Drives Microprocessor Microprocessor type Intel® Pentium® 4 that runs at 2.8 or 3.0, or 3.2 Level 1 (L1) cache 8 KB... - Page 37 drive, DVD drive, RAID Internally accessible: three 3.5-inch drive bays Connectors External connectors: Serial two 9-pin connectors; 16550C-compatible Parallel 25-hole connector (bidirectional) Network adapter 10/100 Ethernet connector PS/2 (keyboard and mouse) 6-pin mini-DIN USB two front-panel and six back-panel USB 2.0– compliant connectors headphones one front-panel connector...
- Page 38 Operating bottom half-sine pulse with a change in velocity of 20 inches/sec (50.8 cm/sec) Storage nonoperating (half-sine pulse) 105 G, 2 ms nonoperating (faired-square wave) 27 G with a velocity change of 508 cm/sec (200 inches/sec) Altitude: Operating –15.2 to 3048 m (–50 to 10,000 ft) Storage –15.2 to 10,668 m (–50 to 35,000 ft) ...
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Page 39: Entering The System Setup Program
To change the system configuration information after you add, change, or remove any hardware in your computer To set or change user-selectable options—for example, the user password Dell recommends that you write down the system setup program screen information for future reference. Entering the System Setup Program ... -
Page 40: System Setup Screens
System Setup Screens The system setup program screens display the current configuration information for your computer. Information on the screen is divided into five areas: Title — The box at the top of all screens that lists the computer name. Computer data —... - Page 41 The following table shows Drive Configuration option information. Diskette Drive A: Displays floppy drive details. SATA Primary Drive: Displays SATA primary hard drive (if installed). The default is Off. SATA Secondary Drive: Displays SATA secondary hard drive(if installed). The default is Off. IDE Primary Drive 0: Displays primary hard drive 0.
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Page 42: Changing Boot Sequence For The Current Boot
You can use this feature, for example, to tell the computer to boot from the CD drive so that you can run the Dell Diagnostics on the Drivers and Utilities CD, but you must set the computer to boot from the hard drive when the diagnostic tests are complete. - Page 43 NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack. 2. Turn off any attached devices and disconnect them from their electrical outlets. 3. Disconnect the computer power cable from the wall outlet, and then press the power button to ground the system board. Open the computer cover.
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Page 44: Technical Overview
Back to Contents Page Technical Overview Dell™ Dimension™ XPS Series Service Manual Inside View of Your Computer System Board Components Power Supply DC Connector Pin Assignments Inside View of Your Computer CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. -
Page 45: Power Supply Dc Connector Pin Assignments
Power Supply DC Connector Pin Assignments DC Power Connector P1 Pin Number Signal name 18-AWG Wire 1 +5 VDC Red 2 COM Black... -
Page 46: Dc Power Connector P2
3 +5 VDC Red 4 COM Black 5 PWR GOOD White 6 +5 VSB Purple 7 +12 VA Yellow 8 -12 V Blue 9 COM Black 10 COM Black 11 +3.3 VDC Blue and white 12 +3.3 VDC Blue and white 13 PS-ON Gray... -
Page 47: Dc Power Connector P4
Pin Number Signal Name 18-AWG Wire 1 COM Black 2 +12 VA Yellow 3 +12 VA Yellow 4 COM Black 5 COM Black 6 +5 VDC Red 7 +5 VDC Red 8 N/C 9 +12 VB Orange 10 COM Black... - Page 48 Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own.
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Page 49: Turning Off Your Computer
Back to Contents Page Turning Off Your Computer Dell™ Dimension™ XPS Series Service Manual NOTICE: To avoid losing data, turn off your computer by performing a Microsoft® Windows® operating system shutdown, as described next, rather than by pressing the power button. 1. Save and close any open files, exit any open programs, click the Start button, and then click Turn Off Computer.