Hdmi/Dvi; No Picture Or Sound Is Output - Denon AVR-1910 Service Manual

3. HDMI/DVI

3.1. No picture or sound is output

When using a DENON DVD player, is the fluorescent display tube's
"HDMI" indicator lit?
If using a non-DENON DVD player, proceed to "YES".
NO
Is sound output from the set's speaker terminals when the TV's power is
turned off or the connection cable between the TV and the set is
disconnected?
No picture or sound is output
YES
Check the HDMI/DVI cable
connection
YES
Is the HDMI/DVI cable properly
connected?
YES
Are you using an HDMI/DVI
selector, repeater or a device
for improving picture quality?
NO
Are you using a certified HDMI
cable (one with the HDMI
stamp)?
YES
Are you using an HDMI/DVI
cable less than 5 meters in
length?
YES
Are the picture and sound
output when another HDMI/DVI
cable is used?
NO
Checking the DVD player
YES
Is the DVD player's HDMI
output setting correct?
YES
YES
Are the picture and sound
output when the DVD player's
resolution is changed?
NO
NO
Are the picture and sound
output when a different DVD
player is used?
NO
27
AVR-1910/1620/1610/790/590
There may be a problem with
NO
the HDMI/DVI cable. Check the
connection.
Disconnect everything
YES
connect only the HDMI/DVI
cable to check.
Use a certified HDMI cable
NO
(one with the HDMI stamp).
Replace the HDMI/DVI cable
with one that is less than 5
NO
meters in length (2 meters
recommended) to check.
YES The HDMI/DVI cable
defective.
Check the HDMI output setting,
YES
referring to the DVD player's
operating instructions.
Set the DVD player's output
YES
resolution to a resolution with
which the TV is compatible.
The DVD player may not be
compatible with
YES
repeaters. Ask the
player's manufacturer.
YES
The DVD player is defective.
and
is
HDCP
DVD