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Operating the InfoPrint 4100
InfoPrint 4100 Models
TS2, TD3/4, TS3, and TD5/6
S550-1298-02

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Summary of Contents for Ricoh InfoPrint 4100 TS2

  • Page 1 Operating the InfoPrint 4100 InfoPrint 4100 Models TS2, TD3/4, TS3, and TD5/6 S550-1298-02...
  • Page 3 Operating the InfoPrint 4100 InfoPrint 4100 Models TS2, TD3/4, TS3, and TD5/6 S550-1298-02...
  • Page 4 U.S. Government shall solely be in accordance with the accompanying International Program License Agreement in case of software products and in accordance with the licensing terms specified in the product's documentation in the case of hardware products. © Ricoh Production Print Solutions LLC 2007, 2011...
  • Page 5: Table Of Contents

    Contents Safety and environmental notices . . . vii Switching printer modes and printer speed . . 58 Switching from Duplex to Dual Simplex mode . 58 Switching from Dual Simplex to Duplex mode . 59 About this publication ..xi Switching printer speeds .
  • Page 6 Using registration marks for top of form . . 212 Checking the absorbent pad in the oil pan. . 314 Using registration marks for UP3I Changing the Customer Changeable Developer synchronization . 213 (CCD) . . 318 Creating user-defined registration marks . .
  • Page 7 Microcode Update page (Service only) . . 403 Loading preprinted bar code forms . . 419 Version page . 404 Cleaning the forms bar code sensor . . 420 Disabling Form Bar Code checking . . 421 Problem resolution when using preprinted bar Appendix.
  • Page 8 Operating the InfoPrint 4100...
  • Page 9: Safety And Environmental Notices

    Safety and environmental notices This publication contains safety notices that warn users of situations that could cause them harm. Electrical Safety The printers are inspected and listed by the National Recognized Testing Laboratory . Listing of a product by the National Recognized Testing Laboratory indicates that the product is designed and manufactured in accordance with national requirements intended to minimize safety hazards.
  • Page 10 CAUTION: <86> Carefully hoist the printer to prevent the hoisting slings from touching the external covers. CAUTION: <88> Hazardous moving parts. Keep fingers and other body parts away. Do not insert your fingers or hands into any rotating, driving, or operating section during operation.
  • Page 11 DANGER <27> Laser radiation is present. Do not stare into the beam. The Ricoh supplies web page contains links to the material safety data sheets for supplies. Safety and environmental notices...
  • Page 12 Operating the InfoPrint 4100...
  • Page 13: About This Publication

    About this publication This publication provides information on activities you may need to perform if the Help System is not available. It provides the same information as the Help System. The models supported by this publication are: v Models TS2 and TD3/4 with InfoPrint Controller Operator Console v Models TS3 and TD5/6 with InfoPrint Controller Operator Console List of abbreviations Special conventions...
  • Page 14 Operating the InfoPrint 4100...
  • Page 15: Chapter 1. Introducing The Printer

    Chapter 1. Introducing the printer This section describes the functional areas of the printer and the operator console. Differences between the functions and features that are available on the different printer models are noted, as applicable. Functional areas This section describes the following areas of the InfoPrint 4100 Printer Models TS2, TS3, TD3/4, and TD5/6: v Forms path through each printer model for tractored and tractorless forms v Control Unit...
  • Page 16: About Forms And Forms Path

    About forms and forms path Form refers to pages on which the printer can print. Forms can be blank paper, preprinted paper, cards, or any other printable material, that meets the required specifications. Paper is a specific fiber-based material used for forms. The term forms path refers to the entire route that forms travel while they are being processed.
  • Page 17: About The Control Unit Area

    v The forms exit the printer to the left directly to the postprocessing device. Note: Note the following differences when you use a printer for duplex printing: v If the printer is Printer 1 in the configuration, the forms exit the printer to the left from the form exit area directly to the Buffer/Flipper Unit.
  • Page 18 3. Power control panel 4. Control unit 5. Printer engine frame 6. Printer operator panel About the operator alert assembly The operator alert assembly is located at the base of the operator alert light at the top of the control unit. The Volume Control knob adjusts the volume of the operator alert assembly.
  • Page 19 About the keyboard and USB flash memory device The keyboard sits on a sliding shelf below the touch panel. You can use the keyboard to enter data. The USB port on the left side of the keyboard allows a USB flash memory device (or key) to be inserted.
  • Page 20: About The Printer Operator Panel

    Control Remote Unit Power Power Off Unit Emergency If In Local Local Power Power Enable Remote Printer Power Off Power Power Off Power If In Local Local Figure 4. Power control panel Selecting This Control: Does This: Control Unit Local/Remote Switch Establishes where control unit power is controlled.
  • Page 21 the touch panels for some tasks. Power Ready Receiving Simplex Start Print NPRO Menu Buffer Page Wait Stop Check Enter Attention Reset Figure 5. Printer operator panel About the display area on the printer operator panel The printer operator panel contains a two-row display area. When the panel is in Status mode, the display area displays status and operator messages.
  • Page 22 Power Ready Receiving Simplex Start NPRO Print Menu Buffer Page Wait Enter Stop Check Attention Reset Simplex Start Print Menu NPRO Page Stop Check Enter Reset Figure 7. Function keys on the printer operator panel Note: 1. Use the appropriate paper advance (feed page) key while doing the align forms procedures (Forms →...
  • Page 23 Move Up Use this key in Menu mode to scroll up through the list of tasks in the display area. This key is not active when the panel is in Status mode. Move Down Use this key in Menu mode to scroll down through the list of tasks in the display area.
  • Page 24: About The Developer

    Stop Use this key to stop printing and make the printer Not Ready. Note: For printers with microcode levels below version 11.6.128, when you use this key to stop printing, you must restart printing from the same printer operator panel.Also use this key to stop the NPRO forms movement started by the NPRO key.
  • Page 25 Figure 9. Customer changeable developer Developer mix for InfoPrint 4100 printers is provided in bottles. You add developer mix to the printer through the developer mix inlet (1) in the developer area. The developer run push button (3), marked with an R label, causes new developer mix to move from the developer mix inlet into the developer.
  • Page 26: About The Forms Input Area And Transfer Station Area

    Figure 10. Developer controls on the customer changeable developer Related information: “Changing the developer mix” on page 289 About the forms input area and transfer station area Forms input area: You load forms that are ready for processing into the printer at the forms input area.
  • Page 27: About The Printer Control Panel

    Figure 11. Forms input area and transfer station area 1. Transfer station 2. Transfer station control lever 3. Tractor control knob 4. Transfer Station Gap Lever. 5. Printer control panel 6. Premeasure gate 7. Splicing table 8. Lower tractor covers 9.
  • Page 28 Toner Mark Auto Load Forms Set Forms Feed Load STOP Forward Reverse Figure 12. Printer control panel Table 3. Printer control panel keys Selecting This Control: Does This: Auto Load Stop Stops the automatic forms-loading process. Stop Auto Load Key Starts the automatic forms-loading process.
  • Page 29: About The Splicing Table

    Table 3. Printer control panel keys (continued) Forms Feed Forward Moves the forms toward the transfer station and forms exit area. Unfused forms in the forms path between the transfer station and the fuser are not fused. Forward Forms Feed Reverse Moves the forms away from the transfer station into the input bin.
  • Page 30: About The Transfer Station

    Moveable Rear Guide Pins (1) You can change the position of the guide pins to match the form size, as indicated by the form-width measurements marked on the splicing table. Releases the plate that covers the guide pins at the front of the splicing Web Support Guides Release Lever (2) station.
  • Page 31 Selecting This Control: Does This: Transfer Station Control Lever (1) Releases the transfer station latch and opens the transfer station. To open the transfer station, move the lever to the left. To close the transfer station, move the transfer station to the right while moving the lever to the left , then move the lever to the right to latch the transfer station in the closed position.
  • Page 32 Lower tractor cover latches (unlocked) To Unlock: Rotate the latch over the cover to unlock the front or rear lower tractor cover. The mechanical latches may be used in the locked or unlocked positions depending on the type of forms being used.
  • Page 33: About The Vacuum, Stack Height, Lift Pin Lever, And Puller Controls

    Transfer Station Gap Lever (Standard Print mode) Enables the transfer station to use standard types of media. Use the Transfer Station Control Lever to open the Transfer Station. Rotate the Lever up and to the right to support the Standard mode. About the vacuum, stack height, lift pin lever, and puller controls The Vacuum push button (4), the Vacuum-off warning indicator (5), the Puller...
  • Page 34 Figure 15. Vacuum, stack height, lift pin lever, and puller controls Selecting This Control Does This: Vacuum Push Button (4) Turns the vacuum on or off in the fuser area. The vacuum holds the forms against the preheat platen, which partially fuses the toner to the forms. The Vacuum-Off Warning indicator is to the right of the vacuum push button.
  • Page 35 Puller Run button (7) Applies pressure to the scuff and backup rollers inside the fuser area when setting the tension arm position. Stack Height Adjustment (3) Turns the puller rolls on for five seconds. Note: The Stack Height Adjustment gauge is only available if a stacker is installed.
  • Page 36: About The Fuser Entry Area

    Table 4. Lift Pin Lever (9) Positions (continued) Printer Recommended Position Other Possible Positions Printer 2 duplex - 9pt 10mm (position 1) none Printer 2 duplex - not 9pt 3mm (position 2) 10mm (position 1) Printer 2 dual simplex (both) 3mm (position 2) 0mm (position 3) Simplex...
  • Page 37: About The Forms Exit Area

    50 Hz Printer 60 Hz Printer Figure 16. Fuser entry area 1. Forms alignment guide line 2. Fuser entry 3. Autoload bridge 4. Paper cover About the forms exit area The printed and fused forms leave the fuser area and exit at the forms exit area where they go into a postprocessing device or, if installed on InfoPrint Models , a stacker.
  • Page 38 On all printer models, the stacker control panel contains controls for setting the form length. Figure 17. Forms exit area On InfoPrint 4100 models with a stacker installed, the printed and fused forms leave the fuser area and are refolded in the stacker area. The pendulum is inside the stacker area, above the stacker table.
  • Page 39 Figure 18. Forms exit area with stacker 1. Stacker control panel 2. End cover 3. Forms exit area 4. Stacker table 5. Pendulum 6. Finger belts 7. Stacker gate (open) About the stacker control panel The FORMS LENGTH control on the stacker control panel displays the current form length and lets you adjust it.
  • Page 40 TABLE FORMS LENGTH FORMS WIDTH READY TABLE STOP STOP DOWN Figure 19. Stacker control panel on InfoPrint 4100 Models TS3 and TD5/6 Operating the InfoPrint 4100...
  • Page 41 FORMS WIDTH TABLE FORMS LENGTH READY TABLE STOP STOP DOWN Figure 20. Stacker control panel on InfoPrint 4100 models Selecting This Control: Does This: FORMS WIDTH This control is not active on InfoPrint 4100 Models TS3 and TD5/6. On InfoPrint 4100 with the stacker installed, this control increases or decreases the stacker forms width setting.
  • Page 42: About The Rear Service Area

    This control is not active on InfoPrint 4100 models TS3, and TD5/6. On InfoPrint Models with the stacker installed, this control moves the stacker table up and acts as a puller run button. This control is not active on InfoPrint 4100 models TS3, and TD5/6.
  • Page 43: About The Power Control Panel

    Figure 21. Rear service area The toner collector (2), fine filter (3), usage meter (4), and fuser oil reservoir (5), are in the rear service area. The preprocessing and postprocessing device interface cable connection area (1) is behind the rear cover of either of the control unit frames.
  • Page 44 Control Remote Unit Power Power Off Unit Emergency If In Local Local Power Power Enable Remote Printer Power Off Power Power Off Power If In Local Local Figure 22. Power control panel Printer 1 has two sets of power controls. One set is for the control unit frame (labeled Control Unit Power).
  • Page 45: Operator Console

    Operator console The operator console displays on a flat-panel display that has a built-in touch-sensitive interface. The operator console is located above the control unit on Printer 2. Note: Much of the function will be grayed out on the touch panel when the printer is Ready.
  • Page 46 When you have a question about what to type or select for a particular field, touch the field to select it and select F1 on the keyboard (or press and hold the left mouse button for two seconds). This displays a small Help window that describes the selected field and allowable entries.
  • Page 47: The Main Touch Panel

    9:56 6/28/11 Figure 24. Align Forms panel The Main touch panel This section describes the Main touch panel on the operator console. Figure 25 on page 34 shows the locations of the tabs, buttons, Status area, Current Settings area, and Operator Messages area. Chapter 1.
  • Page 48: Tabs On The Main Touch Panel

    9:56 6/28/11 Figure 25. Location of tabs, buttons, and areas on the Main touch panel Tabs on the Main touch panel The following tabs are provided on the Main touch panel: v Frequent Tasks v Forms v Maintenance v Printer Definition Selecting each tab in turn at the top of the Main touch panel displays a set of tabs on the left side of the Main touch panel.
  • Page 49 The Forms tab provides panels for working with forms. These include: v Form Settings panel v Special Marks v Align Forms panel v Print Registration panel v Advance Paper (NPRO) panel v Front Facing panel The Maintenance tab provides panels for doing maintenance tasks. These include: v Print Samples panel v Touch Panel panel v Backup and Recovery panel...
  • Page 50: Buttons On The Main Touch Panel

    Buttons on the Main touch panel Table 6 describes the buttons provided on the Main touch panel of the operator console. Table 6. Buttons on the Main touch panel Selecting This Control: Does This: Logon... Displays the Logon window where you can change your authority level or user ID. The authority level displays in the Operator Messages title bar on the Main touch panel.
  • Page 51 See “Adjusting the touch panel” on page 55 for instructions on making adjustments to the image on the touch panel. - Brightness + Brightness Power Suspend/Resume Figure 26. User controls on the touch panel Note: Your monitor may look slightly different from the one shown. For example, it may have a cover that must be opened to access the controls at the bottom of the touch panel.
  • Page 52: On-Screen-Display (Osd) Controls

    v Press both the plus (+) and minus (-) buttons at the same time to display the on-screen-display (OSD) main window. Note: The OSD main menu only appears when there is a video signal present. v Pressing the minus (-) button while the OSD window is displayed, scrolls through the menu options.
  • Page 53 OSD Icon Description Auto SET Automatically adjusts the settings. Auto Brightness Adjusts brightness. Contrast Adjusts contrast. Fine Tune Moves the screen left and right or up and down. Sub-menus v H-Position v V-Position v Clock v Phase v Memory Recall v Auto Color v Exit OSD Setting...
  • Page 54 Information Provides information about the monitor. Sub-menus: v Horizontal Refresh Rate v Vertical Refresh Rate v Version v Date Exit the OSD main window and save your settings. EXIT EXIT Operating the InfoPrint 4100...
  • Page 55: Chapter 2. Operator's Overview

    Chapter 2. Operator's overview This section describes typical operator responsibilities, normal printer operation conditions, operator intervention conditions, and the procedure to place a service call. Operator responsibilities This section describes operator tasks, when the tasks should be performed, and where to find more information about performing the tasks. What to Do: When to Do It: Where to Find More Information:...
  • Page 56: Normal Operation (Ready Status)

    Replenish and check supplies. As indicated by messages on the “Adding fuser oil” on page 279 affected printer operator panel “Checking the toner collector” on display. page 282 “Changing the toner collector bag” on page 284 “Changing the developer mix” on page 289 “Checking the fine filter”...
  • Page 57: Operator Intervention (Not Ready Status)

    v The initial microcode load (IML) sequence is complete on the system control unit. v The transfer station and all gates are closed and latched. v All supplies are loaded. v The fuser is warmed up. v No errors are present. v All enabled preprocessing and postprocessing devices are powered on and ready.
  • Page 58: Service Call Procedure

    Service call procedure About this task Use this procedure only when you have tried all of the operator actions described in the error message or listed in this book. Procedure: Perform this procedure to collect the required information before placing a call to your service representative.
  • Page 59 v Print samples. 3. Follow your site procedures for reporting problems. For example, you may need to notify the shift supervisor or the system programmer before you request a service call. Chapter 2. Operator's overview...
  • Page 60 Operating the InfoPrint 4100...
  • Page 61: Chapter 3. Operating The Printer

    Chapter 3. Operating the printer This section describes controls provided to operate the printer. The power control panel provides controls for powering the printer on and off. The printer operator console provides controls for shutting down and restarting the system, enabling and disabling protocols, cancelling jobs, and switching printer modes.
  • Page 62: About The Local And Remote Power Controls

    About the local and remote power controls You can press the Remote and Local switches on the power control panel to change power control from local to remote at any time. Local power control means that you can turn power on and off using the switches on the power control panel. Remote power control means that you turn power on and off from another source, as shown in the following table.
  • Page 63 Procedures: For duplex systems: When the system master power control is to be controlled locally, set the Local/Remote switches as shown in the following table for the various combination of elements you want to power on. Table 9. Local system power control - duplex models Local/Remote Switch Setting Elements To Be Powered Printer 2 Control...
  • Page 64: Powering Off The System

    Powering off the system How you switch power off for the system depends on whether power control is set to Local or Remote. For systems operating in Duplex mode, you must switch power off to the complete system whenever you want to switch power off to any single element.
  • Page 65: Shutting Down And Restarting The System

    Shutting down and restarting the system This following sections describe procedures to shut down and restart the system. v Shutting down the system v Restarting the system Shutting down the system Before you begin About this task Do this procedure when: v A recovery action procedure instructs you to shut down the system.
  • Page 66: Restarting The System

    Restarting the system About this task Do this procedure when: v A recovery action procedure instructs you to restart the system v You are changing the Printer Mode (Printer Definition → Basic) configuration item from Dual Simplex to Duplex and you were instructed to do a restart to have the changes take effect.
  • Page 67: Enabling And Disabling Pre/Postprocessors

    Simplex configuration and installed but disabled on Printer 2. The installed and enabled state of protocols is not changed by a system restart or a shutdown/startup sequence. After a protocol is enabled on a printer, commands may be entered on a host system that communicates with that printer.
  • Page 68: Adjusting The Volume Of The Operator Alert Assembly

    2. On the Main touch panel, select Frequent Tasks → Cancel Current Job. 9:56 6/28/11 Figure 30. Cancel Current Job panel 3. Notify the host system console operator whenever you cancel a print job. If necessary, ask the operator to submit the job again. Adjusting the volume of the operator alert assembly About this task Procedure:...
  • Page 69: Adjusting The Touch Panel

    Figure 31. Volume Control knob on the operator alert assembly (1) 2. Make the volume adjustments as follows: v To increase the volume, turn the knob clockwise. v To decrease the volume, turn the knob counterclockwise. 3. Test the alarm volume by raising and then lowering the Splice Vacuum lever on the splicing table.
  • Page 70: Reporting Printer Usage

    Reporting printer usage Before you begin You need a Printer Usage Sheet to report printer usage. Figure 33 on page 58 shows an example. A new Printer Usage Sheet is sent to every customer every month. About this task Each printer has a usage meter: v In dual simplex mode: The usage meter counts only the feet of forms that are processed while actually printing.
  • Page 71 Figure 32. Printer usage meter Procedure: Do this procedure to print a printer usage report. Do this task on the last working day of each month. Procedure 1. Open the right front cover. 2. Locate the label Page Counter X 100. 3.
  • Page 72: Switching Printer Modes And Printer Speed

    5. Fill in the machine type and the date. 6. Sign the card. 7. Mail the completed sheet to the RPPS. Figure 33. Printer Usage Sheet Switching printer modes and printer speed You can switch the printer mode from Dual Simplex to Duplex and from Duplex to Dual Simplex.
  • Page 73: Switching From Dual Simplex To Duplex Mode

    Note: The changes you have made won't take effect until you have restarted the printer. If you make other configuration changes they only apply to the mode you were in before you changed. 6. Remove any forms still in the printer. 7.
  • Page 74: Switching Printer Speeds

    Switching printer speeds About this task Procedure: Do this procedure to switch printer speeds. Note: Switching printer speed is supported on InfoPrint Models HS2, HS3, HD3/4, and HD5/6 only. Procedure 1. On the Main touch panel, select Stop to stop the printer. 2.
  • Page 75: Chapter 4. Working With Snapshots

    Chapter 4. Working with Snapshots This section describes how to view, sort, search, load, change, create, delete, and restore Snapshots. Snapshots allow you to "take a picture" of some of the essential printer configuration items that you set in Printer Definition panels and form settings that you specify in the Forms Settings and Print Registration panels.
  • Page 76: Viewing Snapshots

    Table 10. Snapshot values (continued) Printer Definition → Pre/Post- Printer Processing → Printer Printer Definition → Printer Post- Forms → Form Forms → Print Definition → Definition → Printer → Definition → processing Settings Registration Print Quality Printer → Basic Setup PDL →...
  • Page 77: Sorting And Searching Snapshots

    2. You can view the currently loaded Snapshot or you can select another Snapshot from the Saved Snapshots area. 3. View the main settings on the right hand side of the Snapshots panel. Note: If you are viewing the Current settings, any modifications to the last loaded Snapshot will be in bold type and marked with as asterisk.
  • Page 78 Figure 35. Sort/Search table 2. You can sort the columns in the following ways: v To sort, select the header of the column that contains the values for the parameter you want to look at. The column will be sorted sequentially in number fields or alphabetically in text fields.
  • Page 79: Loading Snapshots

    Loading Snapshots About this task Procedure: Do this procedure to load a Snapshot. Procedure 1. Select the Snapshots panel (Frequent Tasks → Snapshots) on the touch panel. 2. Select the Snapshot you would like to load from the Saved Snapshots area. Note: Use Table 10 on page 61 to see which values are saved in Snapshots and where those values are defined on the console touch panels.
  • Page 80 You can save your changes using a new Snapshot name so that the original Snapshot can still be used. Alternatively, you can save your changes into the currently loaded Snapshot, so that your changes overwrite the original settings. Note: Remember that the InfoPrint default Snapshots may be modified and used with the current print job, but if you want to keep those changes, you must save them to a new Snapshot.
  • Page 81: Saving Changed Snapshots

    Saving changed Snapshots About this task When you make changes to the settings that affect the print job, you can save these to the currently loaded Snapshot. When you change the settings, the word “Changed” appears by the name of the Snapshot on the Main panel. Procedure: Do this procedure to save changed snapshots.
  • Page 82 restore settings from a USB flash memory device, refer to the Planning and Configuration Guide for more information. Operating the InfoPrint 4100...
  • Page 83: Chapter 5. Working With Forms

    Chapter 5. Working with forms This section describes how to: v Load, adjust, and align forms. v Adjust the rear paper-edge guide. v Check and adjust the tension arm. v Splice forms at the splicing table. v Align the forms. v Thread the Buffer/Flipper Unit.
  • Page 84: Choosing A Load Procedure

    Choosing a load procedure About this task The load procedure you will use depends on the following: v The printing mode (duplex, dual simplex, or simplex) Note: When loading both printers in a Duplex system, you will need to load Printer 1 and align the forms on Printer 1, then load Printer 2 and align the forms on Printer 2.
  • Page 85 Figure 36. Tractored paper path for fan-fold and roll-feed forms Paper path through input area for tractorless roll-feed forms Figure 37 shows the tractorless paper path for roll-feed forms. Figure 37. Tractorless paper path for roll-feed forms Chapter 5. Working with forms...
  • Page 86: Removing Forms

    Removing forms Before you begin If forms are loaded in Printer 1, you must remove them from the printer before doing this procedure. About this task Do this procedure to remove the forms from the printer. Procedure: Procedure 1. Open the center front and center top covers of the printer. 2.
  • Page 87 <72> As you load forms, be careful to avoid injuries: The tractor covers are spring-loaded and can pinch if they snap shut unexpectedly. Moving forms, especially between the transfer station and the fuser entry area, can cause severe paper cuts. Do the following steps to load tractored roll-feed forms: v Thread the forms to the transfer station.
  • Page 88 Figure 38. Forms input area with splicing table Figure 39. Forms input area with Universal Forms Control 3. When threading roll-feed forms, thread the forms from the roll feeder to the forms input area, as follows: a. Thread the forms under the lower roller (1) and between the bar (2) and the machine frame (3).
  • Page 89 c. Thread the forms over the forms guide (3). d. Rotate open the Universal Forms Control (UFC) sensor and thread the form under the UFC shafts. or e. Thread the forms across the splicing table (if installed) (4). 5. If the front and rear lower tractor latches are in the locked position, unlock them by rotating the latches (1) as shown.
  • Page 90 6. Open the lower tractor covers on the transfer station. Operating the InfoPrint 4100...
  • Page 91 Aligning the forms on the tractor pins About this task Do this procedure to align the forms on the tractor pins. Procedure 1. Locate the red line on the lower tractors. 2. Place the forms on the tractor pins so that the form edge is as close as possible to the red line without covering it.
  • Page 92 v To increase the distance, turn the Tractor Control Knob clockwise. v To decrease the distance, turn the Tractor Control Knob counterclockwise. When the tractors are adjusted correctly, a sheet of forms should drop easily onto the tractor pins and lay flat. The pins should be centered in the tractor holes, without binding.
  • Page 93 6. Check the position of the form suspended between the tractors. If the middle of the form is slack, the tractors are too close together. Feed Hole Tractor Pin 7. Close the lower tractor covers. 8. When needed, lock the front and rear lower tractor latches by rotating the latches (1) as shown.
  • Page 94 a. Loosen the thumbscrew (2). b. Slide the rear paper-edge guide (1) to the correct location for the current paper width. The paper should be positioned against the vertical surface of the guide (3) so that the sensor on the bottom side of the sensor mounting plate can read side verify marks and registration marks, which are printed on the outside edge of the paper.
  • Page 95 Changing forms settings on Printer 1 Before you begin Do this procedure to select and load the correct Snapshot when you are changing to a different size form on Printer 1. Note: Do this step when loading forms in Dual Simplex mode or loading Printer 1 in Duplex mode.
  • Page 96 Note: If the Snapshot is not defined, see Chapter 4, “Working with Snapshots,” on page 61 for more information about defining Snapshots. What to do next If you are using the Auto Load sequence to load the forms, you must set the forms length at the stacker control panel.
  • Page 97 2. Swing the roller (3) into the open position by pressing down on (1) and (2). Chapter 5. Working with forms...
  • Page 98 3. Open the gate by pushing in (4) and pulling up and out on (5). 4. Engage the tractorless pressure roller (6) by moving it into the down position. 5. Turn off the forms path vacuum by pressing the Vacuum Push Button in the forms input area.
  • Page 99 Toner Mark Auto Load Forms Set Forms Feed Load STOP Forward Reverse Figure 41. Forms Feed button 7. Align the top of forms sensor with the appropriate size on the scale. 8. Ensure that the tension arm is aligned correctly. The mark on the tension arm (1) should be visible in the notch in the transfer station frame.
  • Page 100 2. Ensure that the forms-path vacuum is on (the Vacuum-Off warning indicator is off). What to do next If you need to align the front and back sides of duplex forms, such as when you are printing on preprinted form, you must set print registration. See “Setting print registration”...
  • Page 101: Loading Tractored Fan-Fold Forms

    v If the forms now loaded in the printer are different from the forms that were used last, see “Checking print quality” on page 190. v If preprinted forms are now loaded in the printer and you want to check or adjust the registration, see “Setting print registration”...
  • Page 102 Do the following steps to load tractored fan-fold forms: v If you are using fan-fold forms, position the boxed fan-fold forms in the forms input area. See “Positioning boxed fan-fold forms in the forms input area.” v Thread the forms to the transfer station. See “Threading tractored fan-fold forms”...
  • Page 103 v Ensure that the box does not block any sensors in the forms input area. If you see the red light of the sensor reflecting on the box, take the forms out of the box, or cut down the sides of the box so that it is no longer blocking the sensors.
  • Page 104 4. Move the form stack forward until the front edge lines up with the lip on the forms tray. Note: Message 161 STACKER JAM appears if you do not do the following three steps correctly. Loading forms with the wrong first fold direction causes the forms to fold opposite their natural fold direction in the stacker.
  • Page 105 Down Fold Fold 6. If the form weight is 106 g/m (28 lb) or less: a. Ensure that the first fold perforation is an up fold. If necessary, tear off and discard the first form. b. You must fold the first form so that it is under the second form. Note: To prevent jams: v Ensure that there is not a downward curl of the first form to be loaded.
  • Page 106 Procedure: Procedure 1. Ensure that the transfer station is closed and latched. 2. If you are loading a form with a different width, use the Tractor Control Knob to adjust the tractors close to the correct width. Use the scale just to the left of the tractor covers.
  • Page 107 4. Open the lower tractor covers on the transfer station. Chapter 5. Working with forms...
  • Page 108 Aligning the forms on the tractor pins About this task Do this procedure to align the forms on the tractor pins. Procedure: Procedure 1. Locate the red line on the lower tractors. 2. Place the forms on the tractor pins so that the form edge is as close as possible to the red line without covering it.
  • Page 109 v To increase the distance, turn the Tractor Control Knob clockwise. v To decrease the distance, turn the Tractor Control Knob counterclockwise. When the tractors are adjusted correctly, a sheet of forms should drop easily onto the tractor pins and lay flat. The pins should be centered in the tractor holes, without binding.
  • Page 110 6. Check the position of the form suspended between the tractors. If the middle of the form is slack, the tractors are too close together. Feed Hole Tractor Pin 7. Close the lower tractor covers. 8. Adjust the rear paper-edge guide as follows: Note: This step applies to InfoPrint Models TS2, and TD3/4 when the Dual Toner Mark/Side Verify Sensor feature (FC 4570) is installed.
  • Page 111 c. Tighten the thumbscrew (2). Note: The thumbscrew (4) adjusts the position of the sensor on the bottom side of the sensor mounting plate. It must be turned fully counterclockwise to position the sensor to read the side verify or registration marks at the outside edge of the paper (this is the default position).
  • Page 112 About this task Procedure: Procedure 1. Select Forms → Form Settings to display the Form Settings panel. Frequent Printer Forms Maintenance Logon... Tasks Definition Form Settings Units IPDS Length 11.0 Special Marks 2UpLetter Form Name 18.0 Width Align Forms Host Setup Form Bar Code Print Registration...
  • Page 113 Loading forms using the Forms Feed button Before you begin Hold the tension arm so that it stays aligned with the blue mark on the guide notch while you do the following steps. Otherwise, the 079A CHECK TENSION ARM 079A message appears when you turn on the forms path vacuum, and you must do the Check Tension Arm procedure.
  • Page 114 2. Swing the roller (3) into the open position by pressing down on (1) and (2). Operating the InfoPrint 4100...
  • Page 115 3. Open the gate by pushing in (4) and pulling up and out on (5). 4. Engage the tractorless pressure roller (6) by moving it into the down position. 5. Turn off the forms path vacuum by pressing the Vacuum Push Button in the forms input area.
  • Page 116 7. Ensure that the tension arm is aligned correctly. The mark on the tension arm (1) should be visible in the notch in the transfer station frame. 8. Turn on the forms path vacuum by pressing the Vacuum Push Button. The Vacuum-Off warning indicator flashes and then stays off.
  • Page 117 2. Ensure that the forms-path vacuum is on (the Vacuum-Off warning indicator is off). What to do next If you need to align the front and back sides of duplex forms, such as when you are printing on preprinted form, you must set print registration. See “Setting print registration”...
  • Page 118: Loading Tractorless Roll-Feed Forms

    v If the forms now loaded in the printer are different from the forms that were used last, see “Checking print quality” on page 190. v If preprinted forms are now loaded in the printer and you want to check or adjust the registration, see “Setting print registration”...
  • Page 119 You will do the following steps to load tractorless roll-feed forms: v Thread the forms to the transfer station. See “Threading tractorless forms.” v Adjust the tractorless feeding unit. See “Adjusting the tractorless feeding unit” on page 119. v If you are changing to a different size form on Printer 1, you must change the forms settings (or Snapshot) on Printer 1.
  • Page 120 3. When threading roll-feed forms, thread the forms from the roll feeder to the forms input area, as follows: a. Thread the forms under the lower roller (1) and between the bar (2) and the machine frame (3). b. Raise the pressure rollers (4) and thread the forms over the urge unit driver roll (5).
  • Page 121 e. Close the tension gate (2). 5. Open the lower tractor covers on the transfer station. Chapter 5. Working with forms...
  • Page 122 Adjusting the tractorless feeding unit About this task Do this procedure to adjust the tractorless feeding unit when loading tractorless forms. Procedure: Procedure 1. Adjust the tractorless feeding unit (drive roller, pressure roller, and vacuum belt unit slots (1)) to the same position according to the following: v Slot 1 –...
  • Page 123 2. Adjust all tractor units. To adjust a unit, press the blue button (5) while grasping the unit and slide it to the outermost position. Note: Make sure the tractor slot (2) is in the tractorless feed mode (3). Position (4) is tractor feed mode.
  • Page 124 c. Tighten the thumbscrew (2). Note: The thumbscrew (4) adjusts the position of the sensor on the bottom side of the sensor mounting plate. It must be turned fully counterclockwise to position the sensor to read the side verify or registration marks at the outside edge of the paper (this is the default position).
  • Page 125 About this task Procedure: Procedure 1. Select Forms → Form Settings to display the Form Settings panel. Frequent Printer Forms Maintenance Logon... Tasks Definition Form Settings Units IPDS Length 11.0 Special Marks 2UpLetter Form Name 18.0 Width Align Forms Host Setup Form Bar Code Print Registration...
  • Page 126 Loading forms using the Forms Feed button Before you begin Hold the tension arm so that it stays aligned with the blue mark on the guide notch while you do the following steps. Otherwise, the 079A CHECK TENSION ARM 079A message appears when you turn on the forms path vacuum, and you must do the Check Tension Arm procedure.
  • Page 127 2. Swing the roller (3) into the open position by pressing down on (1) and (2). Chapter 5. Working with forms...
  • Page 128 3. Open the gate by pushing in (4) and pulling up and out on (5). 4. Engage the tractorless pressure roller (6) by moving it into the down position. 5. Turn off the forms path vacuum by pressing the Vacuum Push Button in the forms input area.
  • Page 129 7. Ensure that the tension arm is aligned correctly. The mark on the tension arm (1) should be visible in the notch in the transfer station frame. 8. Turn on the forms path vacuum by pressing the Vacuum Push Button. The Vacuum-Off warning indicator flashes and then stays off.
  • Page 130: Loading Special Forms

    Loading special forms Before you begin Before doing this procedure, ensure that the center front and center top covers of the printer are open so that you can access the forms input area and the transfer station. If forms are loaded in Printer 1, you must remove them from the printer before doing this procedure.
  • Page 131 Note: Do this step when loading forms in Dual Simplex mode or loading Printer 1 in Duplex mode. v Load the forms. See “Loading forms using the Forms Feed button” on page 124. Note: If you are using the Auto Load sequence to load the forms, you must set the forms length at the stacker control panel.
  • Page 132 3. Position the form stack so that the forms do not twist or tear when they travel around the input guide and the splicing table. 4. Move the form stack forward until the front edge lines up with the lip on the forms tray.
  • Page 133 forms to fold opposite their natural fold direction in the stacker. Tear off Print Side Print Side Form weights: more than 106 g/m 106 g/m or less What to do next Adjust the tractorless feeding unit. See “Adjusting the tractorless feeding unit.” Adjusting the tractorless feeding unit About this task Do this procedure to adjust the tractorless feeding unit when loading tractorless...
  • Page 134 3. Ensure that the transfer station is open completely. Note: The photoconductive drum is easily damaged, and it is very expensive to replace. When the transfer station is open, be extremely careful not to let anything touch the photoconductive drum. 4.
  • Page 135 6. Bring the forms up from the input area, over the forms guide(s), under the static brush, and across the splicing table. 7. If you are loading a form with a different width, use the Tractor Control Knob to adjust the tractors close to the correct width. Use the scale just to the left of the tractor covers.
  • Page 136 The first tractor hole on the front edge of the tractored form should be on the upper tractor pin directly across from the pin holding the first tractor hole on the rear edge of the form. 11. Close the upper tractor covers. 12.
  • Page 137 Note: The thumbscrew (4) adjusts the position of the Dual Toner Mark/Side Verify Sensor on the bottom side of the sensor mounting plate. It must be turned fully counterclockwise to position the sensor to read the side verify or registration marks at the outside edge of the paper (this is the default position).
  • Page 138 Frequent Printer Forms Maintenance Logon... Tasks Definition Form Settings Units IPDS Length 11.0 Special Marks Form Name 2UpLetter 18.0 Width Align Forms Host Setup Form Bar Code Print Registration Commercial Print Tractorless (Tractored Tractorless Marks... Advance Forms) Paper (NPRO) Enable Oversize paper 75 - 98 gsm (20 - 26 pounds) Paper Weight...
  • Page 139 079A message appears when you turn on the forms path vacuum, and you must do the Check Tension Arm procedure. About this task Do this procedure to manually load the forms using the Forms Feed button on the printer control panel. Procedure: Procedure 1.
  • Page 140 2. Swing the roller (3) into the open position by pressing down on (1) and (2). Operating the InfoPrint 4100...
  • Page 141 3. Open the gate by pushing in (4) and pulling up and out on (5). 4. Engage the tractorless pressure roller (6) by moving it into the down position. 5. Turn off the forms path vacuum by pressing the Vacuum Push Button in the forms input area.
  • Page 142 7. Ensure that the tension arm is aligned correctly. The mark on the tension arm (1) should be visible in the notch in the transfer station frame. 8. Turn on the forms path vacuum by pressing the Vacuum Push Button. The Vacuum-Off warning indicator flashes and then stays off.
  • Page 143 2. Ensure that the forms-path vacuum is on (the Vacuum-Off warning indicator is off). What to do next If you need to align the front and back sides of duplex forms, such as when you are printing on preprinted form, you must set print registration. See “Setting print registration.”...
  • Page 144 2. Be aware that occasionally some maintenance procedures can affect the print position. If this happens, adjust the print position as needed. About this task Do this procedure to align the front and back sides of duplex forms or whenever you print on preprinted forms.
  • Page 145 Kuhlly Conditioning Name Quantity Item# Date 714562 05/29/90 Smithson, R.T. Barckley, Wm. 518329 06/02/90 487641 06/03/90 Martins, S.J. 894265 06/03/90 Balons, G.E. A-1Towing 462894 06/03/90 783466 06/04/90 Jones, S.W. 186435 06/06/90 Kelly, J.M. Fischer, G.M. 087462 06/07/90 812576 06/07/90 Adams, T.A. 428967 06/08/90 MarkIVProp.
  • Page 146 9:56 6/28/11 Figure 50. Print Registration panel 3. Select the arrows or type in numbers to change the print position. Values can be entered in PELs, inches, or millimeters. Note: a. Remember that you are not moving the physical forms. You are moving the image on the paper.
  • Page 147 6. Select Start on the printer operator panel or on the Main touch panel to begin printing. Note: a. After the printer has run for a few seconds, select Stop. Then look at the output to ensure that the print position is still correct. Sometimes the print position changes slightly when forms are moving at full speed.
  • Page 148 forms on Printer 2. Depending on the type of form you are loading, refer to “Aligning tractored forms” on page 155 or “Aligning tractorless forms” on page 163. Setting the forms length for Auto Load About this task Do this procedure to set the forms length at the stacker control panel. The forms length value is used when doing the Auto Load sequence.
  • Page 149 Toner Mark Auto Load Forms Set Forms Feed Load STOP Forward Reverse Figure 51. Auto Load - Load key on the printer control panel The automatic loading process does the following: v Raises the auto load bridge. v Lowers the tension arm. v Passes the forms through the transfer station, across the tension arm and bridge, and into the fuser entry area.
  • Page 150 v For forms that are 3 or 3-1/3 inches - set the forms length to three times the length of the actual form (at the perforation to perforation distance) as it is folded before printing. 4. If the perforation is not aligned correctly, do the following: Note: Hold the tension arm so that it stays aligned with the blue mark on the guide notch while you do the following steps.
  • Page 151: Switching Between Tractored And Tractorless Forms

    Toner Mark Auto Load Forms Set Forms Feed Load STOP Forward Reverse Figure 53. Forms Set key on the printer control panel Switching between tractored and tractorless forms Before you begin Before doing this procedure, ensure that the center front and center top covers of the printer are open so that you can access the forms input area and the transfer station.
  • Page 152 v Load the correct settings for the new forms. See “Loading the correct forms settings” on page 144. v Start the printer. Feeding new forms through the printer About this task Do this procedure to splice new forms to the old forms and then feed the new forms through the printer.
  • Page 153 3. Swing the roller (3) into the open position by pressing down on (1) and (2). The following graphic shows the InfoPrint 4100 Models HS3, and HD5/6. Chapter 5. Working with forms...
  • Page 154 4. Open the gate by pushing in (4) and pulling up and out on (5). 5. Engage the tractorless pressure roller (6) by moving it into the down position. Toner Mark Auto Load Forms Set Forms Feed Load STOP Forward Reverse Figure 54.
  • Page 155 Adjusting the printer for new forms About this task Do this procedure to adjust the printer for new forms after feeding new forms through the printer. By adjusting the printer for the new forms, you can avoid receiving error messages associated with the change. Procedure: Procedure 1.
  • Page 156 5. If you are using tractored forms, leave the roller (3) in the open (tractored) position. If you are using tractorless forms, swing the roller into the closed (tractorless) position. Operating the InfoPrint 4100...
  • Page 157 Note: If the Tractorless Steering Assembly (RPQ 8B5010) is installed on the tractorless pressure roller assembly, you can turn the knob to adjust the steering in case of forms jams. 6. Close the gate (5). 7. If there is a Universal Forms Control (UFC) sensor, thread the forms from the forms input area and up to the or splicing table (if installed), as follows: a.
  • Page 158 c. Tighten the thumbscrew (2). Note: The thumbscrew (4) adjusts the position of the sensor on the bottom side of the sensor mounting plate. It must be turned fully counterclockwise to position the sensor to read the registration mark at the outside edge of the paper (this is the default position).
  • Page 159 Procedure 1. If you are not using Snapshots, and you want to change the currently loaded form, do the following: a. Select Forms → Forms Settings to display the Form Settings panel. b. Change the values in Width, Length, Form Name, as needed. c.
  • Page 160: Adjusting The Rear Paper-Edge Guide And Dual Toner Mark/Side Verify Sensor

    Adjusting the rear paper-edge guide and Dual Toner Mark/Side Verify Sensor About this task Procedure: Do this procedure to adjust the rear paper-edge guides when you load forms, change paper sizes, and splice forms. The edge guide is also used to guide the paper in tractorless mode.
  • Page 161: Checking The Tension Arm

    Marks panel to change the location of the mark (Forms → Special Marks). To move the sensor, turn the thumbscrew clockwise to position the sensor to the appropriate position to read the new placement of the mark. Use the scale mounted on the sensor mounting plate (2) to position the sensor to correspond to the placement of the mark.
  • Page 162 Note: Because this procedure may require you to have visible access to the tractor area, we recommend that you use the operator panel of the affected printer to complete the steps. Procedure: Procedure 1. Open the center and top covers of the printer. 2.
  • Page 163 4. For the printer to operate, the line on the tension arm must be visible through the guide notch. If it is not visible, do the following to move the tension arm to the correct position: Note: It is necessary to hold the tension arm down while you press the stacker table UP switch or the Puller Run button.
  • Page 164: Splicing Tractored Forms

    6. Select Start on the printer operator panel or on the Main touch panel for the affected printer. 7. If the tension arm is in the correct position, but the 079A CHECK TENSION ARM message is still displayed, contact your service representative. See “Service call procedure”...
  • Page 165 Figure 56. Tractor covers 7. Loosen the thumbscrew on the rear paper-edge guide with the toner mark/side verify sensor (1) (see Figure 57 on page 152). Chapter 5. Working with forms...
  • Page 166 Figure 57. Splicing table 8. Move the rear paper-edge guide (2) to the proper paper width so that the tractor holes are aligned with the guide pins (3) on the front and rear guides. Press down on the metal plate (6) (see Figure 57). 9.
  • Page 167 Figure 58. Tension gate 10. Align the tractor holes with the front and rear guide pins. 11. Move the Splice Lever to the "Splice" position to turn on the splicing table vacuum. You see the 0782 SPLICE LEVER IN SPLICING POSITION message. Note: When the splicing table vacuum is on, you should hear a hissing sound and feel suction if you put your finger on the tape slot.
  • Page 168 17. Ensure that the forms are aligned squarely on the tape slot and secure them using the splicing tape. Note: Splicing tape tends to lose its adhesive quality when it is touched. Avoid touching the adhesive with your hands. Also, keep tape away from the forms until you are ready to actually tape them.
  • Page 169: Aligning Tractored Forms

    Aligning tractored forms About this task In duplex printing, the printer will normally automatically align forms when you select Start if the Auto Align field is set to "Yes". The Auto Align setting can be found by selecting Printer Definition | Printer | Setup from the console. However, at times you will need to align forms manually.
  • Page 170 tractored forms” on page 195 and the “Printer Configuration Items” table in the Planning and Configuration Guide for more information Select one of the following alignment procedures to load forms in duplex mode or when you receive an error in the Operator Messages area of the Main touch panel: v “Aligning forms in both printers”...
  • Page 171 9:56 6/28/11 Figure 60. Align Forms panel 2. Ensure that forms are properly threaded through Printer 1 and Printer 2. 3. If you would like to change the length of the paper between the printers, select the appropriate paper advance (feed page) key on the Align Forms panel or on the printer operator panel.
  • Page 172 Note: When forms are longer than 14" in size, the printer prints a dashed line with 14" next to it. Line this mark up with the 14" mark on the ruler in Printer 2. Otherwise, the alignment line would not reach the ruler. a.
  • Page 173 Procedure 1. If there is not enough slack to load forms through both printers, select the appropriate paper advance (feed page) key on the Align Forms panel or on the printer operator panel, to advance enough forms through Printer 1 to load Printer 2.
  • Page 174 6. Visually verify that the alignment mark printed on Printer 1 is aligned to the correct form length mark on the input station alignment scale on Printer 2. a. If the alignment mark is aligned at Printer 2, check to see if there are enough forms between Printer 1 and the Buffer/Flipper Unit.
  • Page 175 v All interventions are cleared. If interventions exist, you may have to manually re-thread the forms and then select Check Reset until all interventions are cleared and remain cleared. About this task A jam occurring between Printer 1 and Printer 2 normally causes the forms to tear and separate.
  • Page 176 9:56 6/28/11 Figure 62. Align Forms panel 3. Select Printer 1 Aligned on the Align Forms panel after you have visually verified the forms are aligned. Then select Align Printer 2 or press the appropriate paper advance (feed page) key on the Printer 1 operator panel. This restarts the alignment procedure.
  • Page 177: Aligning Tractorless Forms

    b. If the Printer 1 alignment mark is short of the appropriate forms length scale mark in Printer 2, select the appropriate paper advance (feed page) key on the Align Forms panel or on the printer operator panel, pressing as many times as necessary until the Printer 1 alignment mark is aligned at Printer 2.
  • Page 178 v You cannot auto-align if you are using the UP I intelligent pre- and postprocessing interface. v You must have the Side 2 Verify function enabled unless you are using tractorless paper. v Forms cannot be less than 3 inches in length. v Auto-align of a duplex system cannot be done if the system is out of paper.
  • Page 179 5. Open the left and center covers of Printer 2. 6. Press the Forms Feed Reverse or Forms Feed Forward buttons (3) on the operator panel until the dashed alignment mark lines up with the end of the ruler at or near the 17" mark (4). 7.
  • Page 180: Threading A Duplex System

    Threading a duplex system This section describes how to thread a duplex system to achieve the following configurations: v Straight-line (inline) configurations v Left-angle configurations v H configurations Threading a duplex system in a straight-line (inline) configuration About this task In addition to Printer 1 and Printer 2, buffering and/or cooling equipment between the printers may need to be threaded for duplex printing.
  • Page 181 Procedure When the Web Cooling System is installed, thread the forms using the following illustrations as a guide. The web will loosen in the Vacuum Unit (2) after leaving Printer 1. The forms will also need to be threaded through the Air Bearing web turn unit after leaving the Cooling Tower (1).
  • Page 182 Figure 66. Threading the Cooling Tower Threading a duplex system in a left-angle configuration About this task Do this procedure to thread a duplex system set up in left-angle configuration. Threading the web cooling system in a left angle configuration: For a printer with the web cooling system, you must thread the vacuum unit (4), the cooling tower (5), and the turn unit (6).
  • Page 183 About this task Figure 67. Left angle configuration with cooling system Procedure 1. After the web exits printer 1 loop it down into the vacuum unit (2). Chapter 5. Working with forms...
  • Page 184 Side 1 Side 2 Figure 68. Vacuum unit and cooling tower The vacuum unit provides adjustable tension on the forms to control the web and the cooling tower cools the web before it enters the turn unit. 2. Thread the web through the cooling tower Operating the InfoPrint 4100...
  • Page 185 Figure 69. Threading the Cooling Tower 3. Thread the web through the turn unit and into printer 2. Chapter 5. Working with forms...
  • Page 186 Figure 70. Turn unit with wide paper Figure 71. Turn unit with narrow paper Operating the InfoPrint 4100...
  • Page 187 Results Note: The Web Cooling System is the best cooling solution for high speed duplex printing, resulting in longer drum life and less down time. Threading a duplex system in an H configuration About this task Perform this procedure to thread a duplex system set up in an H configuration, which is used for printers configured so that the fronts of both printers face in the same direction.
  • Page 188 Procedure 1. After the web exits printer 1 loop it down into the vacuum unit (2). Side 1 Side 2 The vacuum unit provides adjustable tension on the forms to control the web and the cooling tower cools the web before it enters the turn unit. 2.
  • Page 189 Figure 73. Threading the Cooling Tower 3. Thread the paper through two turn units and two walk overs Chapter 5. Working with forms...
  • Page 190 170mm 130mm Figure 74. Turn units and walk overs. 4. Thread the web through the first turn unit and through the two walk overs. Operating the InfoPrint 4100...
  • Page 191 Figure 75. First turn unit 5. Set the second turn bar to the correct forms width. For wide forms, the diagonal bar will be pulled all the way to the center. 6. Thread through second turn unit and into printer 2. Chapter 5.
  • Page 192: Setting Printer Resolution

    Figure 76. Second turn unit Adjustments for paper size are made on this turn unit. Setting printer resolution About this task Do this procedure to set the IPDS printhead resolution and the IPDS resolution for jobs that the printer will accept from the print server. Procedure: Procedure 1.
  • Page 193 Error Markers (PEMs) result, which are marks turned on by the host system. If PEMs are turned off, missing data can occur. If the Adjustment Required Is Out of Range: If more than 20 mm adjustment (from 0) is required, refer the application owner to the Planning and Configuration Guide.
  • Page 194 Print that extends beyond box edges and text that overlaps other text are examples of poor registration (as shown in Figure 78). Kuhlly Conditioning Name Item# Date Quantity Smithson, R.T. 714562 05/29/90 518329 06/02/90 Barckley, Wm. Martins, S.J. 487641 06/03/90 Balons, G.E.
  • Page 195 9:56 6/28/11 Figure 79. Print Registration panel 3. Select the arrows or type in numbers to change the print position. Values can be entered in PELs, inches, or millimeters. Note: a. Remember that you are not moving the physical forms. You are moving the image on the paper.
  • Page 196: Setting Printer Registration

    6. Select Start on the printer operator panel or on the Main touch panel to begin printing. Note: a. After the printer has run for a few seconds, select Stop. Then look at the output to ensure that the print position is still correct. Sometimes the print position changes slightly when forms are moving at full speed.
  • Page 197 b. The Front Sheet Sequence printer configuration value informs you which side of the duplex form is printed on each printer in the system. This value is set in the Printer - Basic panel (Printer Definition → Printer → Basic). 3.
  • Page 198: Non-Process Runout (Npro)

    Non-Process Runout (NPRO) NPRO (Non-Process Runout) (Forms → Advance paper (NPRO)) moves forms forward through the forms path. v In Dual Simplex mode: Advance Paper (NPRO) moves the forms forward to the forms exit area. Forms are fused as they move toward the forms exit area. v In Duplex mode: Advance Paper (NPRO) moves forms forward through the forms path of Printer 1, the Buffer/Flipper Unit, and Printer 2.
  • Page 199: Advancing One Page Using Npro

    About this task Do this procedure to advance forms using the NPRO button. Procedure: Procedure 1. Press Stop. 2. Press NPRO on the Align Forms panel. 3. Select Forms → Advance Paper (NPRO) to display the Advance Paper (NPRO) panel. Starting with the page at the transfer station, the forms move through the printer to the forms exit area.
  • Page 200: Checking For Front-Facing Pages

    Checking for front-facing pages Before you begin This procedure assumes the following: v The Front Facing panel displays the message Next is Front. v The printer has been auto loaded (see “Loading forms” on page 69). v The Check Forms Alignment procedure has been completed (see “Checking forms alignment”...
  • Page 201 9:56 6/28/11 Figure 80. Front Facing panel Next is Front is the default condition. Procedure 1. Look at the direction of the forms fold at the alignment guide. a. If the fold is an up fold (as shown below), the next page printed is a back-facing page.
  • Page 202: Checking Forms Alignment

    Figure 81. Forms fold at the alignment guide b. If the fold is a down fold, the next page printed is a front-facing page. 2. If the fold direction is the way you want, do the following to start or continue a print job: a.
  • Page 203 Figure 82. Forms alignment 2. If the forms perforation (1) is not aligned correctly, do the following: a. Hold the tension arm so that it stays aligned with the blue mark on the guide notch while you do the following steps. Otherwise, the 079A CHECK TENSION ARM 079A message appears when you turn on the forms path vacuum, and you must do the Check Tension Arm procedure.
  • Page 204: Checking Print Quality

    5. If you are doing this when you load, splice, or adjust forms, select Start on the printer operator panel or on the Main touch panel for the affected printer. Checking print quality Before you begin Check print quality at least once each shift, and also when you do any of the following: v Print on preprinted forms v Change from one kind of form to another...
  • Page 205 owner to the Forms Design Reference for Continuous Forms Advanced Function Printers. This publication contains detailed information about selecting forms and designing applications for use with continuous-forms printers. 3. If the output shows any of the problems mentioned above, see “Print quality problems”...
  • Page 206 About this task Do this procedure to balance the print contrast between Printer 1 and Printer 2. This procedure matches the optical density of the solid areas between printers. The contrast adjustment increases and decreases optical density. Higher contrast values produce higher density.
  • Page 207: Unloading The Stacker

    Balancing print boldness between Printer 1 and Printer 2: About this task Do this procedure to balance the PQE boldness between Printer 1 and Printer 2. After the contrast has been adjusted, this procedure is used to match the appearance of halftones between printers. PQE boldness is used to adjust the appearance by altering dot gain.
  • Page 208 v On the printer operator panel, press NPRO. v On the Main touchscreen panel, select Advance Paper (NPRO). If END OF FORMS appears, repeat this step again. 4. On the stacker control panel, press the stacker table Down switch and wait for the stacker table to stop moving.
  • Page 209: Using The Printer Stacker With A Postprocessor

    the stacker needs to be emptied more often as the stack height and weight are reduced. To adjust the stacker table, see “About the forms exit area” on page Using the printer stacker with a postprocessor About this task Note: This procedure applies only to InfoPrint Models MS1 and HS2 with the internal stacker feature installed.
  • Page 210: Special Marks

    Special marks Special marks are marks that are printed on the form for verification purposes, alignment, or postprocessing. The special marks that you can select to print are side verify marks, registration marks for tractorless printing, and registration marks for top of form. You can also create your own special marks using the Special Marks panel.
  • Page 211 Note: Figure 85 on page 196 shows side verify marks on tractored paper. The marks are in the same location on tractorless paper. Figure 86 shows the adjustments you can make to the size and placement of registration marks relative to the front and back of the printer. Use the Edit window for each selected mark to make adjustments.
  • Page 212: Selecting The Universal Forms Control (Ufc) Sensors

    Selecting the Universal Forms Control (UFC) sensors Use these instructions to select which UFC sensor you want to adjust. Choosing the lower mark sensor reads the front of the forms; choosing the upper mark sensor reads the back of the forms. This function is only available in Administrator or Service mode.
  • Page 213: Adjusting The Universal Forms Control (Ufc) Sensor

    Related tasks “Adjusting the Universal Forms Control (UFC) sensor in look down mode” Follow these steps to set the UFC sensor to read registration or side verify marks from above the forms. This function is only available in Administrator or Service mode.
  • Page 214 About this task Open the cover of the upper UFC sensor control module (5). The UFC sensor control module user interfaces: 1. Brightness display 2. Mark threshold display 3. Up button 4. Down button 5. Mode button 6. L - D switch 7.
  • Page 215 - Contrast between the mark and background is too low. Procedure 1. Go to Maintenance → Adjustments & Diagnostics and select the Sensor Adjustment mode button. The window that opens will remain open and running during the rest of this procedure. 2.
  • Page 216 b. Open the upper mark sensor assembly (7) by raising the upper mark sensor assembly lever (8). c. Align the opening of the scale alignment guide (11) with the mark (2) using the Forms Feed Forward and Forms Feed Reverse buttons (3). While in sensor adjustment mode these buttons will move the forms very slowly.
  • Page 217 a. Use the Forms Feed Reverse button (3) until the sensor is over an area of the form without any printing and the brightness reading is at it's highest point. b. Press and hold the orange UP button until the displayed numbers start to blink, then release the UP button.
  • Page 218 About this task Open the cover of the lower UFC sensor control module (4). The UFC sensor control module user interfaces: 1. Brightness display 2. Mark threshold display 3. Up button 4. Down button 5. Mode button 6. L - D switch 7.
  • Page 219 - Contrast between the mark and background is too low. There are two methods to adjust the lower mark sensor to read the mark. Method one is used when the light from the lower mark sensor can be used to locate the mark (See step 4);...
  • Page 220 a. Measure the width of the mark (2) that the lower mark sensor will be reading. In step (e) this measurement will be used to center the sensor light on the mark. b. Open the upper mark sensor assembly (7) by raising the upper mark sensor assembly lever (8).
  • Page 221 a. Measure the width of the mark (2) that the lower mark sensor will be reading. In step (e) this measurement will be used to center the sensor light on the mark. b. Locate the mark on the underside of the form in the form loop just before the upper mark sensor assembly (7) and make a pin hole about 1/4 of an inch in front and to the left of the mark.
  • Page 222 h. Turn the mark sensor positioning knob (6) to the left until the brightness reading begins to drop (about five points). The lower mark sensor light is now at the edge of the mark. i. Turn the mark sensor positioning knob (6) to the left until it is half the measurement taken in step (a) from the edge of the mark One full turn of the mark sensor positioning knob (6) moves the sensor 10mm (0.4 inch).
  • Page 223 a. Use the Forms Feed Reverse button (3) until the brightness reading is at it's highest point. b. Press and hold the orange UP button until the displayed numbers start to blink then release the UP button. 7. Select RUN by moving the Set - Run switch (7) to the right. The display will stop blinking and the UFC sensor is ready to use.
  • Page 224: Using Side Verify Marks

    Related tasks “Adjusting the Universal Forms Control (UFC) sensor in look down mode” on page 199 Follow these steps to set the UFC sensor to read registration or side verify marks from above the forms. This function is only available in Administrator or Service mode.
  • Page 225: Using Registration Marks For Tractorless Printing

    v Paper Feed Direction provides options to specify the placement of the mark relative to the top of the form and the location of the page number (before or after the mark). v Use Tractorless Mark for Side Verify provides the option to select Yes to use the tractorless mark for side verification or No to print the normal mark for side verification.
  • Page 226: Using Registration Marks For Top Of Form

    For Printer 2, the marks may be preprinted on the form or printed on the form by Printer 1. If they are preprinted, they must be enabled using the Marks window as described for Printer 1 above. If the marks are printed by Printer 1, they can be enabled using the Edit window.
  • Page 227: Using Registration Marks For Up3I Synchronization

    Verify sensor in Duplex mode” on page 408 for information about configuring the printer to use the appropriate sensor when printing on preprinted forms in tractorless mode. Procedure: Procedure 1. Select Forms → Special Marks to display the Special Marks panel. 2.
  • Page 228: Creating User-Defined Registration Marks

    v Across Paper Feed Direction provides options to set the width of the mark, the alignment of the mark relative to the front or back edge of the form, and the offset relative to the alignment value. v Paper Feed Direction provides options to set the height of the mark and the placement of the mark relative to the top of the form.
  • Page 229: Chapter 6. Taking Care Of Problems

    Chapter 6. Taking care of problems This section describes how to respond to messages, how to recover after a forms jam, how to clear the forms path, suggestions for preventing jams, running traces, print quality problems, sudden failure conditions, and suggestions for solving problems.
  • Page 230 follow any recovery directions that appear in the message window. Figure 89 shows an example of an intervention message in a message window. 9:56 6/28/11 Figure 89. Intervention messages with recovery directions Some intervention messages have additional troubleshooting information that displays in a detailed message window.
  • Page 231: Operator Message Codes

    9:56 6/28/11 Figure 90. Intervention messages with troubleshooting actions Operator message codes Table 13 provides descriptions of operator message codes and troubleshooting suggestions for each message code. Table 13. Operator message codes Code Description Reference 0111 Forms not set at upper tractor See “Clearing forms jams”...
  • Page 232 Table 13. Operator message codes (continued) Code Description Reference 0131 Tension arm down v See “Checking the tension arm” on page 147. 0132 Tension arm up v See “Clearing forms jams” on page 230. 0133 Skew error See “Clearing forms jams” on page 230. 0134 Fuser wrap 0184...
  • Page 233 Table 13. Operator message codes (continued) Code Description Reference 019F The premeasure gate is open (Auto 1. Press Auto Load Stop. Load) 2. Clear the paper path. 3. Select OK. 4. Ensure that the forms are threaded correctly. 5. Close the premeasure gate. 6.
  • Page 234 Table 13. Operator message codes (continued) Code Description Reference 0794 Oiler gate open v Ensure that the oiler gate is closed. v See “Cleaning the oiler belt” on page 306. 0795 Set forms direction See “About the printer control panel” on page 13.
  • Page 235 Table 13. Operator message codes (continued) Code Description Reference 07D8 Incorrect Retractor Gap Position - The Transfer Station Gap Lever is not in Tractorless Enhanced Commercial the expected position. Print 1. Move the Transfer Station Gap Lever to the bottom position. 2.
  • Page 236 Table 13. Operator message codes (continued) Code Description Reference D220 MICR printing requested with no v If MICR printing is required, be sure MICR installed the MICR developer has been inserted into the proper printer. v If MICR printing is not required, disable the MICR function on the Advanced panel (Printer Definition →...
  • Page 237: Intervention Messages

    Table 13. Operator message codes (continued) Code Description Reference D724 Side 2 verify has been disabled v If the Side 2 Verify function is required, see “Aligning tractored forms” on page 155. v If the Side 2 Verify function is not required, select OK.
  • Page 238 3. Ensure that the tension arm is aligned correctly. The blue mark on the tension arm should be visible in the guide notch in the transfer station. If necessary, check the tension arm (see “Checking the tension arm” on page 147). 4.
  • Page 239 4. If stray room light is falling on the sensor, close the top printer cover. Printing or dark colors between the pin feed holes on the back of the form can appear to the sensor to be a torn form. 5.
  • Page 240 7. If a postprocessing device is being used, it may be prematurely pulling the paper out of the fusing area. Check the postprocessor to ensure that it is not causing too much resistance or drag on the forms. 8. When running tractorless paper, the lower pressure roller may not be engaged. Related information: “Clearing forms jams”...
  • Page 241 Procedure 1. If there is also a stacker jam, the forms may have been pushed back into the sensors. Correct the stacker jam, and ensure that the folding direction of the forms is set correctly in the stacker and with the Forms Set switch. If you need to clear the stacker jam, see “Clearing a forms jam in the Stacker”...
  • Page 242: Hard Program Checks

    0161 Stacker jams About this task Symptom: This error can be caused by a forms jam in the stacker. The error was detected by the stacker jam sensors Figure 101 on page 273, which are located in the stacker area above the stacker table. Possible causes and suggested recovery actions: Procedure 1.
  • Page 243: Status Messages

    Figure 91. Example of hard program check window Procedure: Procedure 1. For a Hard Program Check that occurs during either a power-on/bring-up sequence or normal operations, do the following: a. Select Save Traces to save all existing trace data to a USB flash memory device, if desired.
  • Page 244: Clearing Forms Jams

    Status messages appear only for your information and do not necessarily mean that something is wrong. However, if a printer is not performing the way you think it should, a status message can give you information about what to do. Table 14 shows the status messages displayed on line 1.
  • Page 245: Clearing A Forms Jam When The Jam Is Visible

    Clearing a forms jam when the jam is visible Before you begin To clear the jam message from the printer operator panel display and the touch panel, press the Vacuum push button twice: once to turn the vacuum off and again to turn the vacuum back on.
  • Page 246: Clearing A Forms Jam When The Jam Is Not Visible

    What to do next v See “Recovering from a forms jam” on page 243. v See “Suggestions for preventing jams” on page 245 if the error recurs frequently. Related tasks “Clearing the forms path” on page 240 “Checking forms alignment” on page 188 “Loading forms”...
  • Page 247 Procedure 1. Clean the upper tractor jam sensor. 2. Open the upper tractor covers and ensure that the tractor holes align with the tractor pins. 3. Press the Vacuum push button to turn the forms vacuum off. 4. Hold down the tension arm while you do the following: a.
  • Page 248: Clearing A Forms Jam In The Stacker

    Figure 92. Reestablishing forms alignment 1. Alignment mark 2. First full page 3. Align this perforation Related tasks “Cleaning the transfer station area” on page 269 “Aligning forms when forms are broken between printers” on page 160 Clearing a forms jam in the Stacker Before you begin To clear the jam message from the printer operator panel and the touch panel, you must open and close the stacker gate, or you must lower and then raise the stacker...
  • Page 249 About this task The following intervention messages can be displayed when a forms jam occurs in the stacker: Intervention Error Code Stacker Forms Jam 0161 or 0164 Important: If this error occurs shortly after you use the auto load function, you may be loading forms with the wrong first-fold direction.
  • Page 250: Clearing A Forms Jams In The Transfer Station, The Upper Fuser, Or The Forms Exit Area

    What to do next v See “Recovering from a forms jam” on page 243. v See “Suggestions for preventing jams” on page 245 if the error recurs frequently. Related tasks Chapter 7, “Cleaning and Servicing the printer,” on page 255 “Clearing the forms path in the Stacker and Pendulum areas”...
  • Page 251 a. For error codes 0184 and 0191, if there is no jam in the transfer station area, clean the upper tractor jam sensor. See “Cleaning the transfer station area” on page 269 b. If there is a forms jam, clear the forms from the appropriate area: v For error codes 0184 and 0191, clear the forms from the transfer station area (see “Clearing the forms path in the Transfer Station area”...
  • Page 252: Clearing A Forms Jam Between Printer 1 And Printer 2

    Clearing a forms jam between Printer 1 and Printer 2 About this task A jam occurring between Printer 1 and Printer 2 normally causes the forms to tear and separate. Both Printer 1 and Printer 2 continue to feed forms and print until an error condition is detected and displayed.
  • Page 253: Clearing A Forms Jam In A Postprocessing Device

    Do this procedure to clear a forms jam between the printer a postprocessing device. Procedure 1. Clear the forms path of any jam, or clear any forms feeding problem between the postprocessing device and the printer. 2. Select OK on the touch panel. 3.
  • Page 254: Clearing The Forms Path

    Clearing the forms path The following sections describe how to clear the forms path in the following areas: v Transfer Station area v Fuser area Clearing the forms path in the Transfer Station area About this task Procedure: Do this procedure to clear a forms jam from the Transfer Station area. Procedure 1.
  • Page 255: Clearing The Forms Path In The Fuser Area

    6. Remove any torn forms, carrier strips, and paper chads from the lower tractor area. 7. Open the transfer station by tilting the transfer station away from the photoconductive drum. Attention: The photoconductive drum is easily damaged, and it is very expensive to replace.
  • Page 256 Procedure 1. Open the stacker gate. 2. Break the forms at a perforation near the forms guide. 3. Break the forms at a perforation near the pendulum. 4. Unload the forms from the stacker. 5. Close the stacker gate. 6. Press the Vacuum push button. The Vacuum-Off Warning Indicator flashes and then stays lit.
  • Page 257: Clearing The Forms Path In The Stacker And Pendulum Areas

    a. Open the fuser gate. b. Lower the hot roll shield. c. Remove any forms you see. d. Raise the hot roll shield. e. Close the fuser gate. 11. Press the vacuum push button. The Vacuum-Off Warning Indicator flashes and then stays off. Clearing the forms path in the Stacker and Pendulum areas About this task Procedure:...
  • Page 258 About this task After some jams occur within the printer engine, the printer automatically reprints certain pages as part of its recovery process. This happens only if the printer is configured to allow reprinting. Automatic reprinting reprints the number of pages, based on the current, in-effect page length.
  • Page 259: Suggestions For Preventing Jams

    v Restart the entire job You must re-thread the printer with the jam. In addition to re-threading the printer with the jam, you may also have to re-thread the other printer (if the jam occurred in Printer 1). Whenever re-threading is required, the Align Forms window (Forms →...
  • Page 260: Traces

    Forms orientation may have an effect jam frequency. On forms that are not preprinted, do the following: – If you are using fan-fold forms, rotate the box 180 degrees. This can change the frequency of jams. – Remove damaged sections. v If you are using fan-fold forms and you folded back the first page of the form, try loading the form without folding.
  • Page 261: E-Mailing Traces

    E-mailing traces Before you begin Note: 1. TCP/IP ethernet must be installed and enabled before you can use e-mail trace. See the Planning and Configuration Guide for information about configuring this protocol. 2. Before you can e-mail your saved trace data, the printer must be correctly configured to send e-mails.
  • Page 262: Print Quality Problems

    Procedure 1. Select Maintenance → Traces on the Main touch panel. 2. Select Save Traces... after the error occurs. Select OK. 3. Select Archive and select OK. 4. Enter a description of the circumstances of the trace and select OK. This saves the trace information to an archive file system on the hard drive for use by your service representative.
  • Page 263 Table 16. Print quality symptom table (continued) Symptom Action Blank spots (voids) or light areas v Ensure that the forms are smooth and flat. Feel the forms, especially near the not near perforations. perforation. If you find lumps, bumps, or wrinkles, load another box of forms.
  • Page 264: Sudden Failures

    Table 16. Print quality symptom table (continued) Symptom Action Print is not correctly registered. v Ensure that the print position is adjusted correctly. See “Setting print registration” on page 129 for more information. v Check forms alignment. See “Checking forms alignment” on page 188 if you need instructions.
  • Page 265 Table 17. Miscellaneous touch panel problems (continued) Symptom Description Suggested Action The screen is blank and the power Brightness and contrast may be too v Adjust the brightness and contrast. indicator is a steady green. low. See “On-screen-display (OSD) controls” on page 38. The screen is blank and the power The touch panel is not receiving a v Ensure that the printer controller is...
  • Page 266 Table 18. Miscellaneous general problems (continued) Symptom Description Suggestion Action A status message is displayed for a Some messages give status about v Wait at least five minutes before long time without changing. operations that really do take a long attempting any recovery action.
  • Page 267 Table 18. Miscellaneous general problems (continued) Symptom Description Suggestion Action Missing data at the rear of the forms The rear tractor could be out of v Ensure that you are using the (printer right-hand side). adjustment. correct form width for the form ID that was entered.
  • Page 268 Operating the InfoPrint 4100...
  • Page 269: Chapter 7. Cleaning And Servicing The Printer

    Chapter 7. Cleaning and Servicing the printer About this task This section describes how to: v Clean various areas of the printer and Buffer/Flipper units v Clean various sensors v Add supplies like fuser oil, toner, and developer mix v Check the toner collector and change the toner collector waste bag v Check and change the fine filer v Clean and change the oiler belt v Check the absorbent pad in the oil pan...
  • Page 270 v You should clean the printer only with a vacuum cleaner that is approved for toner applications. v You need the following items to clean the printer: – Toner-certified vacuum cleaner Ensure that the vacuum cleaner used to clean the printer meets the following requirements: - All attachments or tools that are connected to the vacuum cleaner through which paper dust, toner, or developer mix pass are non-conductive.
  • Page 271: Cleaning The Developer Area

    Chapter 3, “Operating the printer,” on page 47 Cleaning the developer area About this task Procedure: Do this procedure to clean the developer area. Use this procedure when your printer does not have the customer-replaceable corona wires installed. Procedure 1. Open the right front cover of the printer. 2.
  • Page 272: Cleaning The Customer-Replaceable Corona Wires And Developer Area

    4. Close the right front cover of the printer. Lift the cover hinge bar and slide the bar toward the printer. Important: The printer right front door must be completely closed whenever the printer is running. Light entering the printer can significantly reduce print quality.
  • Page 273 Charge Corona Precharge Corona Preclean Corona Figure 95. Preclean, precharge, and charge corona locations 2. Perform the following to clean the preclean, precharge, and charge corona wires: Important: There is no device to prevent you from pulling the corona assembly out of the printer.
  • Page 274 Note: Grasp the corona assembly from each side of the handle as shown below. If you grasp the assembly at the bottom, the cartridge will pop out and the wire will break. a. Pull the corona assembly (1) out several inches until you can see the cleaning brush inside the corona housing.
  • Page 275 b. Press and hold the cleaning-brush lever (2) to engage the cleaning brush. c. Pull the corona assembly (3) back and forth several times while continuing to press the lever (2) so that the brush cleans the corona wire. d. Release the lever. e.
  • Page 276 Important: The printer right front door must be completely closed whenever the printer is running. Light entering the printer can significantly reduce print quality. 5. Open the printer center front cover (1). 6. Open the transfer station by pushing the transfer station control lever (2) to the left and locate the (3).
  • Page 277 7. Pull the transfer corona assembly (3) back and forth several times to clean the corona wire. The cleaning brush for the transfer corona is always engaged. Important: There is no device to prevent you from pulling the corona assembly out of the printer.
  • Page 278: Cleaning The Forms Input Area

    Cleaning the forms input area About this task Procedure: Do this procedure to clean the forms input area. Operating the InfoPrint 4100...
  • Page 279 DANGER <1-15> To vacuum toner, use only an approved vacuum cleaner. Procedure 1. Open the center top and center front covers of the printer. 2. Use a toner-certified vacuum cleaner to clean the following: v Input area v End-of-forms sensor v Forms guide v Splicing table and attached static brush 3.
  • Page 280 Figure 96. Universal Forms Control Sensors 4. Cleaning the toner mark/side verify sensor (if installed): Clean the area under the toner mark/side verify sensor (2) as follows: a. Loosen the thumbscrew (1). b. Flip the sensor up so that you can access the area under the sensor. c.
  • Page 281 Figure 97. Toner Mark/Side Verify sensor (if installed) 5. Cleaning the skew sensor Note: a. You will need a long-handled nylon bristle brush to clean the skew sensor. Ask your service representative to provide the brush (P/N 451555). b. Hold the tension arm so that it stays aligned with the blue mark on the guide notch while you do the following steps.
  • Page 282 Figure 98. Skew sensor c. Use the nylon brush to clean paper dust or other debris from the upper and lower surface of the skew sensor (1) and the area around the skew sensor (2). d. Move the paper back onto the tractor pins. e.
  • Page 283: Cleaning The Transfer Station Area

    Figure 99. Feed loop sensors Cleaning the transfer station area About this task Procedure: Do this procedure to clean the transfer station area. Attention: Cleaning is not required behind the transfer station because the photoconductive drum is easily damaged. Procedure 1.
  • Page 284 4. Open the upper tractor covers. Figure 100. Upper tractor jam sensor 5. Use a soft cloth to clean the upper tractor jam sensor (1) and the glass window under the upper front tractor cover. If necessary, use a pencil eraser to remove any forms residue.
  • Page 285: Cleaning The Stacker Area

    c. Gently push the corona back into place. Make sure that the corona is pushed in completely. d. Gently push the transfer station toward the photoconductive drum and latch it using the Transfer Station Control Lever. 10. Close the center top and center front covers of the printer. Related information “About the transfer station”...
  • Page 286 2. Use a toner-certified vacuum cleaner to clean paper dust, chads, and other debris from the following: v Pendulum v Stacker table v Finger belts v Stacker floor Note: If you cannot open the stacker gate completely because of an installed postprocessing device, open the gate as wide as you can.
  • Page 287 Figure 101. Stacker jam sensors Mirror Sensor Mirror Sensor Sensor 4. Close the stacker gate. Chapter 7. Cleaning and Servicing the printer...
  • Page 288: Cleaning The Buffer/Flipper Unit

    Cleaning the buffer/flipper unit About this task Procedure: Do this procedure to clean the buffer/flipper unit. Procedure 1. Clean the following parts of the buffer/flipper unit: v Clean the entire module (1). v Clean the brake brush and antistatic brushes (2). v Clean the photocell and reflector (3).
  • Page 289 3. Use a soft, dry cloth to clean the photocell (1) and the reflector (2). Never touch the photocell and reflector with your hands. Skin grease results in quicker soiling and causes errors. 4. Clean paper dust from the brake brush (1) and antistatic brushes (2) using a toner-certified vacuum cleaner.
  • Page 290 5. Clean the rollers (1). Clean the in-feed roller (1), the diverter rollers (2), and the run-out roller (3) with a cloth that has been soaked in a cleaning agent, such as isopropyl alcohol. Do not use a solvent. Operating the InfoPrint 4100...
  • Page 291: Cleaning The Web Cooling System

    Cleaning the web cooling system About this task Procedure: Do this procedure to clean the web cooling system. DANGER <1-15> To vacuum toner, use only an approved vacuum cleaner. Procedure 1. Make sure no jobs are running and then lift the web away from the vacuum unit.
  • Page 292: Cleaning The Rear Service Area

    Lift the web from the cooling tower and vacuum each roller and the base. Check for toner on the rollers and remove it with a soft cloth and isopropyl alcohol. Cleaning the rear service area About this task Procedure: Do this procedure to clean the rear service area. Procedure 1.
  • Page 293: Adding Fuser Oil

    5. Use a soft cloth moistened with water to clean the covers and panels. Important: Do not use commercial cleaners that might contain ammonia, solvents, or other volatile chemicals. The vapors from these cleaners can cause chemical reactions that reduce print quality. 6.
  • Page 294 Do this procedure when you see the 0792 ADD FUSER OIL or 079D OIL LEVEL LOW message. Note: You do not have to replace fuser oil the first time you see the ADD FUSER OIL message. To bypass the message, select Start on printer operator panel or on the Main touch panel.
  • Page 295 9. Remove the spout and put the lid on the bottle. If the bottle is empty, discard the bottle and the spout. If some oil remains, store the bottle and spout in a clean, dark place. 10. Ensure that the oil reservoir cap is clean. Put the cap back in place. 11.
  • Page 296: Checking The Toner Collector

    Checking the toner collector About this task Procedure: Do this procedure when you see the following message: 0787 CHECK TONER COLLECTOR or 07D7Toner Collector Bag Full or is Not Installed Correctly. Note: 1. You must do this task immediately. You cannot delay doing this as you can for some “Out of Supplies”...
  • Page 297 2. Disengage the latch and slowly remove the toner collector bag canister. 3. If you had just replaced the toner collector bag when this message appeared it may not have been installed correctly; Reinstall the toner collector bag canister firmly. 4.
  • Page 298: Changing The Toner Collector Bag

    7. If the CHECK TONER COLLECTOR message appears again, repeat the steps above. If that does not correct the problem, call your service representative. Related information: “Service call procedure” on page 44 Changing the toner collector bag Before you begin You need the following items when you change the toner collector bag: v Toner collector bag v Label to seal the old toner waste collector bag...
  • Page 299 v If you get toner on your clothes, gently brush or blow it off. If that does not remove all of the toner, wash the clothes with cold water. Hot water may cause the toner to fuse to the cloth. v Toner cartridges for the InfoPrint 4100 come four in box with two toner collector bags to a box, therefore you cannot change the collector bag for every toner cartridge.
  • Page 300 3. Wipe the toner collector compartment with a cloth or paper towel to remove spilled toner. 4. Place the toner waste collector bag (1) in the toner collector housing (2). Make sure the bag is fully expanded. If your bag has cardboard strips (3), place the Operating the InfoPrint 4100...
  • Page 301 bag in the Toner Collector as shown. 5. Firmly push the toner collector housing toward the printer. 6. Place the wire on the hook and pull the latch down to secure the waste toner collector bag in place. Chapter 7. Cleaning and Servicing the printer...
  • Page 302 7. Close the right rear cover of the printer. 8. Select Start on the printer operator panel or the Main touch panel to resume processing. 9. Discard the used toner waste collector bag. Use the adhesive label to seal the toner waste collector bag.
  • Page 303: Changing The Developer Mix

    Changing the developer mix Before you begin You need the following items when you change developer mix: v Developer mix v An empty developer mix bottle v Soft cloth or paper towels About this task Procedure: Do this procedure when you see the following message: 0788 Change Developer Mix or 0789 Developer Drain Open.
  • Page 304 2. Clear the forms, if possible, from directly under the developer mix drain hose at the right side of the forms input area. v If you are using boxed fan-fold forms, slide the box of forms as far to the left (toward the forms exit area of the printer) of the forms input area as possible.
  • Page 305 5. Carefully insert the end of the hose into the empty developer mix bottle and put the bottle on the floor. Note: The empty developer mix bottle stays in the machine at all times. Ensure that the hose is inserted securely and that no sharp bends obstruct the hose.
  • Page 306 6. Locate the developer mix inlet (1), the developer drain lever (2), and the Developer Run Push Button (3) in the developer area. Operating the InfoPrint 4100...
  • Page 307 7. Open the developer drain lever (D) by pulling out the developer drain lever and then lifting it up. 8. The developer starts draining the developer mix immediately. Hold the drain hose so that it does not come out of the empty mix bottle. Shake the hose several times while the mix is draining to ensure that no developer mix remains in the hose.
  • Page 308 10. When the developer stops running, close the developer drain by pushing down the developer drain lever (1) and then pushing it in. 11. Once the developer mix has finished draining, ensure that no developer mix remains in the drain hose by shaking the hose vigorously while you hold the hose as vertical as possible.
  • Page 309 13. Put the cap on the bottle. Discard the bottle and its contents per local regulations. Attention: To prevent print quality problems, never reuse waste developer mix. Never put anything other than developer mix into the developer inlet. 14. Remove the cap from the new developer mix bottle. 15.
  • Page 310 16. Clean the cover to remove any excess developer mix, and put it in a safe place. 17. Ensure that the developer drain is closed. 18. Press the Developer Run Push Button (R) and slowly pour the developer mix into the inlet. If the developer stops running before the new developer mix bottle is empty, press the Developer Run Push Button (R) again.
  • Page 311 19. Clean the empty developer mix bottle with a cloth or paper towel to remove any excess developer mix. Save the bottle for the next time you change developer mix. Tip: If you already have several empty developer mix bottles in storage, you may discard the extra bottle per local regulations.
  • Page 312 Attention: Never operate the printer when the developer inlet cover is removed. 21. Clean the developer area with a cloth or paper towel to remove any spilled developer mix. 22. Replace the forms in the forms input area. Operating the InfoPrint 4100...
  • Page 313: Checking The Fine Filter

    23. Close the covers of the printer. 24. Select Start on the printer operator panel or the Main touch panel to resume processing. Checking the fine filter About this task Procedure: Do this procedure when you see the following message: 0799 CHECK FINE FILTER. Note: You must do this task immediately.
  • Page 314: Changing The Fine Filter

    2. Ensure that the filter flange is aligned in the guide and that the fine filter is firmly pressed against the back of the recessed filter area. 3. Close the right rear cover of the printer. 4. To resume processing, select Start on the printer operator panel or on the Main touch panel.
  • Page 315 About this task Procedure: Do this procedure when you see the following message: 0791 CHANGE FINE FILTER. Note: 1. You do not have to replace the fine filter the first time you see the CHANGE FINE FILTER message. To bypass the message, select Start on the printer operator panel or the Main touch panel.
  • Page 316 2. Locate the latch (1) on the left side of the fine filter. Squeeze the latch together and then firmly push the latch to the left until it snaps into place. 3. Slowly pull out the old fine filter from the recessed filter area. 4.
  • Page 317 9. Close the right rear cover of the printer. 10. To resume processing, select Start on the printer operator panel or on the Main touch panel. 11. If the CHECK FINE FILTER message appears again, the fine filter is not pushed all the way to the back of the filter housing.
  • Page 318: Cleaning The Ufc Sensor

    “Service call procedure” on page 44 Cleaning the UFC sensor About this task Procedure: Do this procedure daily. Attention: Do not use solvents to clean the UFC sensor as this will damage the fiber optics. Tools: v A lint free cloth moistened with water Procedure 1.
  • Page 319: Cleaning The Early Drum Jam Sensor

    5. Close the front cover. Cleaning the early drum jam sensor About this task Procedure: Do this procedure daily. Tools: v A lint free cloth Procedure 1. Switch off power to the printer. 2. Open the front cover. 3. Wipe the early drum jam sensor 1 with a lint free cloth. Chapter 7.
  • Page 320: Cleaning The Oiler Belt

    4. Close the front cover. Cleaning the oiler belt About this task Procedure: Do this procedure at least once each week. Tip: v For reliable printer performance, clean the oiler belt at least once each week. v You can accomplish this task by using either the touch panels or the operator panel of the affected printer.
  • Page 321 3. Turn the wing nut counterclockwise to release the oiler gate. 4. Open the oiler-belt gate. Ensure that the gate is securely latched in the open position. Chapter 7. Cleaning and Servicing the printer...
  • Page 322 5. Allow the oiler belt to cool for at least 10 minutes. 6. Lower the hot roll shield. 7. Spread papers on the floor or place a wastebasket under the oiler belt. 8. Use a piece of lightweight cardboard to scrape paper dust and paper chads from the oiler belt.
  • Page 323: Changing The Oiler Belt

    Printing resumes when the fuser completes its warm-up cycle. Changing the oiler belt Before you begin You need the following items when you change the oiler belt: v New oiler belt v Paper towels v Rubber gloves Figure 103. Oiler belt About this task Procedure: Do this procedure when you see the 0793 CHANGE OILER BELT message.
  • Page 324 CAUTION: <70> The oiler belt, oiler wick roll, and their environments are high-temperature areas. Be very careful when working in these areas. Procedure 1. Open the end cover. Note: When the oiler-belt gate is opened, the fuser begins to cool down immediately, and the printer operator panel message changes to OILER GATE OPEN.
  • Page 325 8. Grasp both ends of the upper oiler-belt roll, and move it to the right, against the spring. 9. Pull out the upper oiler-belt roll, left end first. Chapter 7. Cleaning and Servicing the printer...
  • Page 326 10. Roll the upper roll down against the lower roll. 11. Holding both rolls, press the lower oiler-belt roll to the right, against the spring. Operating the InfoPrint 4100...
  • Page 327 12. Remove the lower oiler-belt roll, left end first. 13. Place the old oiler belt on several thicknesses of absorbent material, such as paper towels. 14. Remove the new oiler belt from its carton, and save the plastic bag for the old oiler belt.
  • Page 328: Checking The Absorbent Pad In The Oil Pan

    25. Place the old oiler belt inside the plastic bag and discard it. Checking the absorbent pad in the oil pan About this task Procedure: Do this procedure weekly. CAUTION: <70> The oiler belt, oiler wick roll, and their environments are high-temperature areas.
  • Page 329 3. Place several layers of absorbent material, such as paper towels on the floor beneath the oiler-belt gate. 4. Open the oiler-belt gate. Ensure that the gate is securely latched in the open position. 5. Check to see if the absorbent pad is saturated with oil. If the pad is saturated, continue with the next step.
  • Page 330 8. Remove the new absorbent pad from the plastic shipping bag. 9. Remove the oil pan from the oiler-belt frame as follows: a. Lift the oil pan (1) up about 1/4 inch until it clears the tabs (2) at the lower front of the oiler-belt frame.
  • Page 331 12. Place the saturated pad in the plastic shipping bag and discard the bag in an approved waste container. 13. Install the new absorbent pad in the oil pan. 14. Reinstall the oil pan into the oiler-belt frame as follows: a.
  • Page 332: Changing The Customer Changeable Developer (Ccd)

    Changing the Customer Changeable Developer (CCD) This section describes the following procedures to remove and install the Customer Changeable Developer (CCD) in your InfoPrint 4100 printer. The procedures should be performed sequentially when changing the CCD. v Remove the customer changeable developer. v Install the customer changeable developer.
  • Page 333 6. Raise the top of the cart to the height of the developer, by turning the handle (6) clockwise, until it stops. 7. Grasp the handle on the developer and pull it forward on the cart, until it locks in place. You'll hear it click when it locks in place. 8.
  • Page 334: Installing The Customer Changeable Developer

    9. Press the foot release pedal (7) down and pull the cart away from the printer. Installing the Customer Changeable Developer About this task Procedure: Procedure 1. Align the cart (5) with the printer and push it forward to engage it. Align the rails on the cart with the rails of the developer frame in the printer.
  • Page 335 frame. 6. Lower the top of the cart by turning the handle (6) counterclockwise until it stops. 7. Press the foot release pedal (7) down and pull the cart away from the printer. 8. Push up on the scavenger roll tab (1), so it is in the vertical position. Chapter 7.
  • Page 336 9. Using the blue arrows to correctly align the developer communications cable, connect the cable (4) to the connector on the front of the developer. 10. Close and latch the drum cover (3) by turning the handle (2) counterclockwise. 11. Close the right front cover of the printer. 12.
  • Page 337: Replacing The Customer-Replaceable Corona Wires

    Replacing the customer-replaceable corona wires About this task Procedure: Do this procedure to remove and replace the corona wires. Use this procedure when your printer has customer-replaceable corona wires installed. The following figure shows the charge corona assembly, and the location of the corona wires (2), the terminal (1), and the corona cartridges (3).
  • Page 338 The following figure shows the corona cartridge (1), the corona wire (2) and the corona wire ring (4). Figure 107. Corona cartridge, corona wire, and corona wire ring Note: When installing the corona wires, make sure that the replacement wire does not bend or kink (3).
  • Page 339 Charge Corona Precharge Corona Preclean Corona Figure 108. Preclean, precharge, and charge corona locations 3. Do the following to remove the charge corona wires and cartridges from the corona assembly: a. Pull the charge corona assembly out of the corona housing. Chapter 7.
  • Page 340 Charge Corona Note: Grasp the corona assembly from each side of the handle as shown below. If you grasp the assembly at the bottom, the cartridge will pop out and the wire will break. Operating the InfoPrint 4100...
  • Page 341 b. Place the corona assembly on a clean, flat work surface. c. Open the two corona wire covers (1) by lifting them in the A and B directions. d. Remove the corona cartridge (1) from the front wire holder on the corona assembly by pushing the latch (2) toward the cartridge while pulling the cartridge up (3).
  • Page 342 e. Remove the corona wire ring (1) from the wire terminal (2) at the rear wire holder (3) on the corona assembly. 4. Before installing new corona wires, moisten a clean, dust-free cloth with water and remove dust and corrosion from the inner and outer surfaces of the charge corona assembly (1).
  • Page 343 Note: When installing corona wires, make sure that the replacement wire does not bend or kink. Do not touch the wire. See Figure 107 on page 324. c. Gently pull the corona cartridge (1) slowly in the A direction, keeping the cartridge and wire close to the corona assembly as you pull.
  • Page 344 d. Install the corona cartridge into the corresponding slot in the front wire holder on the corona assembly as follows: 1) Tilt the cartridge (1) to position it so that the groove (4) slides under the pin (5) on the front wire holder. 2) Push the cartridge down until the flexible latch on the cartridge (2) snaps into place in the front wire holder (3).
  • Page 345 6. Gently push the corona assembly back into place inside the corona housing. Make sure that the corona assembly is pushed in completely. Note: The labels on the end of each corona assembly correspond to the labels outside the drum. These indicate the correct location for each corona assembly. When replacing corona wires, make sure that the correct corona assembly is installed in the corresponding corona housing.
  • Page 346 Precharge Corona Preclean Corona Note: Grasp the corona assembly from each side of the handle as shown below. If you grasp the assembly at the bottom, the cartridge will pop out and the wire will break. Operating the InfoPrint 4100...
  • Page 347 b. Place the corona assembly on a clean, flat work surface. c. Open the corona wire cover (1) by lifting it in the A direction. d. Remove the corona cartridge (1) from the front wire holder on the corona assembly by pushing the latch (2) toward the cartridge while pulling the cartridge up (3).
  • Page 348 8. Before installing new corona wires, moisten a clean, dust-free cloth with water and remove dust and corrosion from the inner and outer surfaces of the precharge and preclean corona assemblies (1). 9. Do the following to replace the precharge and preclean corona wires, one at a time: a.
  • Page 349 Note: When installing the corona wires, make sure that the replacement wire does not bend or kink. Do not touch the wire. See Figure 107 on page 324. c. Gently pull the corona cartridge (1) slowly in the A direction, keeping the cartridge and wire close to the corona assembly as you pull.
  • Page 350 d. Install the corona cartridge into the front wire holder on the corona assembly as follows: 1) Carefully thread the wire into the slit in the mylar piece (1) at the front end of the corona assembly. The wire must pass through the slit before the cartridge can be snapped into place.
  • Page 351 10. Gently push each corona assembly back into place. Make sure that the corona assembly is pushed in completely. Note: The labels on the end of each corona assembly correspond to the labels outside the drum. These indicate the correct location for each corona assembly. When replacing corona wires, make sure that the correct corona assembly is installed in the corresponding corona housing.
  • Page 352 13. Open the transfer station by pushing the transfer station control lever (2) to the left. 14. Do the following to remove the corona wire: a. Pull the transfer corona assembly (1) out of the corona housing. Operating the InfoPrint 4100...
  • Page 353 Note: Grasp the corona assembly from each side of the handle as shown below. If you grasp the assembly at the bottom, the cartridge will pop out and the wire will break. b. Place the corona assembly on a clean, flat work surface. c.
  • Page 354 d. Remove the corona cartridge (1) from the front wire holder on the corona assembly by pushing the latch toward the cartridge (2) while pulling the cartridge up (3). e. Remove the corona wire ring (1) from the wire terminal (2) at the rear wire holder (3) on the corona assembly.
  • Page 355 15. Before installing new corona wires, moisten a clean, dust-free cloth with water and remove dust and corrosion from the inner and outer surfaces of the corona assembly (1). 16. Do the following to replace the corona wires: a. Locate the new corona cartridge. b.
  • Page 356 Note: When installing the corona wires, make sure that the replacement wire does not bend or kink. Do not touch the wire. See Figure 107 on page 324. c. Gently pull the corona cartridge (1) slowly in the A direction, keeping the cartridge and wire close to the corona assembly as you pull.
  • Page 357 d. Install the corona cartridge into the front wire holder on the corona assembly as follows: 1) Carefully thread the wire into the slit in the mylar piece (1) at the front end of the corona assembly. The wire must pass through the slit before the cartridge can be snapped into place.
  • Page 358 17. Gently push the transfer corona assembly (3) back into place. Make sure that the corona assembly is pushed in completely. Note: The labels on the end of each corona assembly correspond to the labels outside the drum. These indicate the correct location for each corona assembly. When replacing corona wires, make sure that the correct corona assembly is installed in the corresponding corona housing.
  • Page 359: Adding Supplies

    20. Power on the printer. Adding supplies The printers normally display Out of Supplies messages when an internal usage counter reaches a fixed threshold. You can defer taking action on most Out of Supplies messages for some amount of additional usage. During that additional usage time, the Out of Supplies message reappears each time an error condition is detected or an end-of-forms is detected.
  • Page 360 Operating the InfoPrint 4100...
  • Page 361: Chapter 8. Help Topics For The Infoprint 4100 Operator Console

    Chapter 8. Help topics for the InfoPrint 4100 operator console This section contains the help topics, which are provided for most of the major task panels on the operator console. The major task panels, which you access using the tabs at the top of the Main touch panel, are as follows: v Frequent Tasks v Forms...
  • Page 362: Main Touch Panel

    Administrator panel Service panel Select the Alt+Tab key to toggle between the Help window and the operator console. Select the Alt+F4 key to close the Help window. Main touch panel The operator console displays on a flat-panel display that has a built-in touch-sensitive interface.
  • Page 363 displays a window that shows detailed status for the printer. Touching a gauge displays a window that allows you to specify that you've added a consumable or a supply, such as toner or fuser oil. In addition, if either printer is in an error state or has a warning message posted, the graphic for that printer will change color.
  • Page 364 9:56 6/28/11 Figure 110. Location of tabs, buttons, and areas on the Main touch panel Note: Some of the printer console panels appear only for user IDs that have Administrator authority level. Administrator panels are indicated with the following notation in the Help topics: Administrator panel Graphics and gauges Select a graphic or gauge on the Main touch panel to display more detailed...
  • Page 365 v The Buffer indicator displays the number of pages that are buffered in the printer waiting to be printed. Select the Buffer button to display the Clear IPDS Buffers panel. v The Fuser Oil and Toner gauges display estimates of the amount of fuser oil and toner that remains in the printer.
  • Page 366: Logon Window

    Current Settings area The Current Settings area displays the name of the loaded Snapshot, the form size, the print data protocols enabled (if any), and the printer resolution. Operator messages The Operator Messages area displays icons representing errors, warnings, and informational messages along with text.
  • Page 367: Manage Users Window

    the Help button to display a help topic for the panel. The help topic displays in a separate Help window inside a Help System viewer. Select the Alt+Tab key to toggle between the Help window and the operator console. Select the Alt+F4 key to close the Help window.
  • Page 368: Snapshot Panel

    v Pre/Postprocessors v Remote Terminals - only available if a remote terminal has been configured v Activity Log - requires the Productivity Tracking Feature (Feature Code 4565) Snapshot panel Use the Snapshot panel to: v Display a list of Snapshots loaded on your printer. v Show the detailed settings for a selected Snapshot.
  • Page 369: Manage Protocols Panel

    Note: Use the Load Configuration option (Maintenance → Backup and Recovery) to load Snapshots from USB flash memory devices. You can use this function to copy Snapshots from one printer control unit to another. Note: To see help information for the fields on this panel, select the field and press F1 on the keyboard or press and hold the left mouse button for two seconds.
  • Page 370: Clear Ipds Buffers Panel

    Note: To see help information for the fields on this panel, select the field and press F1 on the keyboard or press and hold the left mouse button for two seconds. A help popup window displays detailed information about the selected field. Select the Help button to display a help topic for the panel.
  • Page 371: Remote Terminals Panel

    Administrator panel Related information: “Enabling and disabling pre/postprocessors” on page 53 Remote Terminals panel Use the Remote Terminals panel to launch a remote terminal connection to the host. This panel is available when one of the remote terminal protocols have been configured or when Feature Code 4560 (InfoPrint Manager) has been installed and enabled.
  • Page 372: Activity Entry Window (With Feature Code 4565)

    separate Help window inside a Help System viewer. Select the Alt+Tab key to toggle between the Help window and the operator console. Select the Alt+F4 key to close the Help window. Administrator panel Related tasks “Enabling Feature Codes and RPQs” on page 435 “Enabling the IPDS TCP protocol for the IPM feature”...
  • Page 373: Forms Panels

    separate Help window inside a Help System viewer. Select the Alt+Tab key to toggle between the Help window and the operator console. Select the Alt+F4 key to close the Help window. Forms panels The Forms tab provides the following task panels for working with forms: v Form Settings v Special Marks v Align Forms...
  • Page 374: Special Marks Panel

    separate Help window inside a Help System viewer. Select the Alt+Tab key to toggle between the Help window and the operator console. Select the Alt+F4 key to close the Help window. Related information: “Loading forms” on page 69 Chapter 4, “Working with Snapshots,” on page 61 Marks window Use the Marks window to specify whether to print registration marks or use preprinted registration marks on tractorless forms.
  • Page 375 Note: The printer must be stopped before changes can be made. Note: To see help information for the fields on this panel, select the field and press F1 on the keyboard or press and hold the left mouse button for two seconds. A help popup window displays detailed information about the selected field.
  • Page 376 1. Mark Distance From the Top of Form specifies the placement of the mark in the vertical direction, relative to the top of the form (the distance from the top edge of the form to the top edge of the mark). 2.
  • Page 377: Align Forms Panel

    3. Alignment value set to Towards Front of Printer positions the mark at the front edge of the form (the front edge of the mark is aligned with the front edge of the form). Use the Offset field to adjust the alignment from this starting position.
  • Page 378: Print Registration Panel

    separate Help window inside a Help System viewer. Select the Alt+Tab key to toggle between the Help window and the operator console. Select the Alt+F4 key to close the Help window. Related information: “Aligning tractored forms” on page 155 “Aligning forms in both printers” on page 156 “Aligning forms with no forms in Printer 2”...
  • Page 379: Front Facing Panel

    Select Advance to End to run forms through the printer to the forms exit area. For duplex jobs, side 2 of the current job completes printing but no new pages are printed. Use the paper advance (feed page) keys to eject one page in the selected printer or to eject the number of pages specified in the variable length NPRO field.
  • Page 380: Print Samples Panel

    v Logs (Service only) – Preventative Maintenance – Error Log Print Samples panel Use the Print Samples panel to print a variety of print samples to use for checking overall print quality. Besides Diagnostic print samples, you can print Configuration prints and Internal test masters from this panel.
  • Page 381: Backup And Recovery Panel

    “On-screen-display (OSD) controls” on page 38 Backup and Recovery panel Use the Backup and Recovery panel to create backup information on a USB flash memory device. The backup can be used to restore printer settings in the event of a hard drive failure. You can also selectively load configuration data from the backup USB flash memory device.
  • Page 382: Diagnostic Panels

    v Select Archive to save traces to the hard drive. Select Start Job Capture... to initialize job capture and start saving job data. Additional options to access trace archives and configure control unit traces are available on this panel for service personnel. Note: To see help information for the fields on this panel, select the field and press F1 on the keyboard or press and hold the left mouse button for two seconds.
  • Page 383 v Mechanism (Service) v Pre/Postprocessors (Service) v Print Quality Mode (Service) v Adjusting the Universal Forms Control (UFC) sensor (Administrator) Diagnostics - Adapter panel (Service only) Service uses the Diagnostics - Adapter panel to run tests on selected network adapters. Instructions are displayed about how to execute the selected test. Adapters must be disabled before running diagnostic tests from this panel.
  • Page 384 Diagnostics - Pre/Postprocessors panel (Service only) Service uses the Diagnostics - Pre/Postprocessors panel to run diagnostic tests to identify problems on attached pre- and postprocessors. Instructions are displayed about how to execute the selected test. A Restart may be required after the test. Select Maintenance →...
  • Page 385 Service panel Diagnostics - Testing and adjusting the Universal Forms Control (UFC) sensor Service and administrators use the Diagnostics - Adjusting the universal forms control module to run diagnostic tests to identify problems with the Universal Forms Control (UFC) sensor. Instructions are displayed about how to execute the selected test.
  • Page 386: Logs Panel (Service Only)

    Logs panel (Service only) The Logs tab provides the following task panels for service personnel: v Preventative Maintenance (Service only) v Error Log (Service only) Preventative Maintenance panel (Service only) The Preventative Maintenance panel contains a list of items that Service maintains. Select Maintenance →...
  • Page 387: Printer Definition Panels

    Printer Definition panels The Printer Definition tab provides the following task panels for setting or changing printer definitions: v Print Quality v Printer – Basic – Setup – Date/Time – Service (Service only) – Resource Utilization (Service only) – Version v PDL (Printer Definition Language) –...
  • Page 388 Additional options to adjust beam offset values and adjust print quality are available on this panel for service personnel: v Select Beam Adj... to display the Beam Adjustments window. Using this window, you can set beam offset values for Printer 1 and Printer 2. v Select PQE Adj...
  • Page 389 Select a beam number to indicate which beam(s) the changes will affect. Use the Alternate test sample to determine the offset value to use in order to align the beam start position with Beam 1. Do this by adding the offset value on the sample that shows the best alignment for each beam to the start position of Beam 1 to determine the offset value to enter for each beam offset.
  • Page 390: Printer Panels

    Select Current Resolution to change the print head resolution. The printer must be in Print Quality mode to change the resolution. Select Maintenance → Diagnostics → Print Quality Mode and select Enter Print Quality Mode to put the printer in Print Quality mode.
  • Page 391 v Auto NPRO at EOF Note: To see help information for the fields on this panel, select the field and press F1 on the keyboard or press and hold the left mouse button for two seconds. A help popup window displays detailed information about the selected field. Select the Help button to display a help topic for the panel.
  • Page 392 to close the Help window. Administrator panel Related information: Chapter 4, “Working with Snapshots,” on page 61 Printer - Date/Time panel Use the Printer - Date/Time panel to set the date and time of the printer controller. It can be set manually to a time that you specify, or it can be configured to obtain the time from a network time server when the controller is booted up.
  • Page 393 v Machine Serial v Print Count v Backup Idler Roll Installed v Scan Factory Adjustment - 600 pel v Scan Factory Adjustment - 480 pel v Process Factory Adjustment - 600 pel v Process Factory Adjustment - 480 pel v Side 2 Verify Factory Adjustment Note: The printer must be stopped before changes can be made.
  • Page 394: Printer Definition Language (Pdl) Panels

    Printer - Version panel Use the Printer - Version panel to display information about the printers and the version of control unit microcode. Select Printer Definition → Printer → Version to display this panel. Use this panel to display the following settings: v Printer Type and Model v Machine Serial v Code Level...
  • Page 395: Network Panels

    Note: The printer must be stopped before changes can be made. The following values specified on this panel are saved in Snapshots: v Cut Sheet Emulation v Reprint Pages After Jams v IPDS Resolution v IPDS Printhead Resolution Note: To see help information for the fields on this panel, select the field and press F1 on the keyboard or press and hold the left mouse button for two seconds.
  • Page 396 Note: Channel adapters do not require a logical install as they will automatically display on this panel after the adapter card is physically installed. Once physically installed, the channel protocol will appear in the "Channels" section. You can then logically install or uninstall the protocol. A protocol is a method that the printer uses to receive data, such as IPDS TCP.
  • Page 397 v DHCP Plug-and-Play v Internet Name of Local Host v IP Address of Primary DNS Server v IP Address of Secondary DNS Server Media Speed For proper operation, the Media Speed setting of the adapter must match the Media Speed setting of the switch port that is connected to the printer. For example, if the printer is set to 100 Full Duplex, then the switch port must also be set to 100 Full Duplex.
  • Page 398 Network - Remote Access panel Use the Network - Remote Access panel to configure remote access parameters for the following: v SNMP (Simple Network Management Protocol) v E-mail v PRSCD (Printer Reported Service and Configuration Data) v Online Access (Web Pages) v TN5250 v TN3270 v IPPD...
  • Page 399 See the Planning and Configuration Guide for more information about configuring remote access for SNMP. Note: To see help information for the fields on this panel, select the field and press F1 on the keyboard or press and hold the left mouse button for two seconds. A help popup window displays detailed information about the selected field.
  • Page 400 To display this panel, select Printer Definition → Network → Remote Access and then select E-mail from the list of remote access protocols and select the Edit... button. Note: Before you can use e-mail, you must specify your mail server and primary and secondary DNS servers.
  • Page 401 PRSCD log is automatically transmitted by the printer to an PRSCD server once every twenty-four hours. The log may also be viewed at the operator console or sent by e-mail to a specified user. Note: An Ethernet adapter must be installed and the adapter must be connected to a Local Area Network (LAN) for this function to work.
  • Page 402 Administrator panel Remote Access - Telnet 5250 panel: Use the Remote Access - Telnet 5250 panel to configure Telnet 5250 (TN5250) in the printer. TN5250 allows the printer console to directly access the host server and control jobs that will be sent to the printer. To display this panel, select Printer Definition →...
  • Page 403 Note: The printer must be stopped before changes can be made. Note: To see help information for the fields on this panel, select the field and press F1 on the keyboard or press and hold the left mouse button for two seconds. A help popup window displays detailed information about the selected field.
  • Page 404: Pre/Postprocessors Panels

    Select Printer Definition → Network → Restricted Access to display this panel. To restrict access, select Restrict next to a function and then select Edit Range to display the Edit Range window. You can specify up to five ranges. For each range you specify, select Active, and type a starting address and an ending address for the range.
  • Page 405 This panel lists the pre- and postprocessors that are defined for the printer and shows their current status (either Enabled, Disabled, Enabling, or Disabling). Details for the selected device are shown on the right side of the panel. Select New... to define new pre- and postprocessing devices. Select Edit... to change the settings for the selected device.
  • Page 406: Features Panel

    toggle between the Help window and the operator console. Select the Alt+F4 key to close the Help window. Administrator panel Related information: “Enabling and disabling pre/postprocessors” on page 53 Chapter 4, “Working with Snapshots,” on page 61 UP3i Devices panel Use the UP3i Devices panel to configure UP3i postprocessors.
  • Page 407 Administrator panel Chapter 8. Help topics for the InfoPrint 4100 operator console...
  • Page 408 Operating the InfoPrint 4100...
  • Page 409: Chapter 9. Accessing The Printer From A Remote Location

    Chapter 9. Accessing the printer from a remote location This section describes how to access the InfoPrint 4100 from a remote location. Using the web access feature you can interact with these menus: v Printer v Management v Maintenance InfoPrint 4100 Online Access Web Pages The InfoPrint 4100 Online Access Web Pages provide remote access from within your enterprise to your printer from your Web browser.
  • Page 410: Login Page

    If applicable to the Web Page you are viewing, you may be able to use the browser Search, Find, and Print functions. Select Preferences in the tool bar at the top of the Web Page to change your password. Changing your password on the Web Pages also changes your password on the printer console.
  • Page 411: Preferences Page

    Preferences page The Preferences page displays the access level and console access level for the current user. Select Change your password to access the Change Password page. Note: If applicable to the web page you are viewing, you may be able to use the browser Search, Find, and Print functions.
  • Page 412 Note: The left navigation pane only displays for systems in Dual Simplex mode. Figure 113. Two printer engines in Duplex mode Status Displays the primary status of both printer engines (Receiving, Ready, or Not Ready) and any related secondary status information, such as Warming Up. The background color of the status area indicates the following: v Gray - the printer is ready v Red - an error condition...
  • Page 413: Operator Messages

    Pre/Postprocessor Status Displays the status of any attached pre- and postprocessors and the values for the following postprocessor settings: v Offsetter Enabled v BTS Enabled v Offset on Mark Forms v Internal Stacker Enabled The service representative configures any attached preprocessors and postprocessors when they are installed and sets the state of each device to Enabled or Disabled.
  • Page 414: Details Page

    Related reference “InfoPrint 4100 Online Access Web Pages” on page 395 “Form Settings panel” on page 359 “Pre/Postprocessors panel” on page 356 “Print Quality panel” on page 373 Details page The Details page displays the current settings, form settings, and printer configuration settings.
  • Page 415: Snapshots Editor Page

    v Printer Definitions - these settings are defined using the Printer - Basic, Printer - Setup, PDL - IPDS, and Postprocessing panels on the printer console. v Print Quality - these settings are defined using the Print Quality panel on the printer console.
  • Page 416: Preventive Maintenance Log Page

    To display the general help system, select the Help button in the tool bar at the top of the web page. Select the ? at the top of the current web page to display the help topic for the web page you are currently viewing. Help topics are displayed inside a separate help system browser.
  • Page 417: Login History Page

    Related reference “InfoPrint 4100 Online Access Web Pages” on page 395 Login History page The Login History page displays the history of user IDs that have accessed the web pages. Click the column heading to sort by column. Note: If applicable to the web page you are viewing, you may be able to use the browser Search, Find, and Print functions.
  • Page 418: Version Page

    To display the general help system, select the Help button in the tool bar at the top of the web page. Select the ? at the top of the current web page to display the help topic for the web page you are currently viewing. Help topics are displayed inside a separate help system browser.
  • Page 419: Appendix. Features

    Appendix. Features This section describes the following Feature Codes and RPQs. Some Feature Codes and RPQs may not be available, depending on your printer model. v Move Mark Forms feature (RPQ 8B3964) v Side 2 Verify Disable feature (RPQ 8B4282) v Dual Toner Mark/Side Verify Sensor feature (FC 4570) v Signature Page feature (FC 4553 or 4554) v Forms Size Check feature (RPQ 8B4027)
  • Page 420 Figure 114. Mark forms pattern using Move Mark Forms feature Procedure: Procedure 1. Select Printer Definition → Features to display the Features panel. 2. Select 8B3964. 3. Select Enable. 4. Select Close. Operating the InfoPrint 4100...
  • Page 421: Using The Side 2 Verify Disable Feature (Rpq 8B4282)

    Results A restart occurs automatically. Do not attempt any other task until the restart completes. Using the Side 2 Verify Disable feature (RPQ 8B4282) Before you begin RPQ 8B4282 must be installed and enabled to use this feature. Your service representative must install all special features.
  • Page 422: Using The Dual Toner Mark/Side Verify Sensor In Duplex Mode

    This feature provides a Dual Toner Mark/Side Verify sensor that is required when using preprinted forms that have the Top of Form registration marks printed on the opposite side from the side normally used by InfoPrint 4100 printers. This sensor is also used when printing on the same side of a page in both printers. This section describes the following procedures to configure the printer to use the Dual Toner Mark/Side Verify sensor: v Using the Dual Toner Mark/Side Verify Sensor in Duplex mode...
  • Page 423: Using The Dual Toner Mark/Side Verify Sensor For Same Side Printing

    7. Select OK to save your changes. Using the Dual Toner Mark/Side Verify sensor for same side printing About this task Do this procedure to configure the printer to use the Dual Toner Mark/Side Verify sensor when printing data on the same side of the page in both printers. The side 1/side 2 verification function verifies that data is printed in the correct page sequence by both printers.
  • Page 424 About this task Do this procedure to use the Signature Page feature, which allows you to use forms up to 54 inches long. This longer form size requires a receptacle (a tub) to hold the forms when they exit Printer 1. If a forms jam occurs in Printer 1, it stops printing immediately.
  • Page 425: Using The Forms Size Check Feature (Rpq 8B4027)

    3. Select OK. Using the Forms Size Check feature (RPQ 8B4027) Before you begin RPQ 8B4027 must be installed and enabled to use this feature. Your service representative must install all special features. About this task Do this procedure to enable or disable the Forms Size Check feature. When this feature is enabled, errors are not generated if the form that is physically loaded in the printer does not match the form selected in the loaded Snapshot or Forms Settings panel.
  • Page 426: Productivity Tracking Feature (Fc 4565)

    Procedure 1. Select Printer Definition → Features to display the Features panel. 2. Select 8B5045. 3. Select Enable or Disable. 4. Select Close. Productivity Tracking Feature (FC 4565) Before you begin Feature Code 4565 must be installed and enabled to use this feature. Your service representative must install all special features.
  • Page 427: Using The Micr Feature (Fc 4481 And 9471) For Infoprint Models Ts2, Ts3, Td3/4, And Td5/6

    Results Once this feature is installed and enabled, the Activity Entry button will display on the Frequent Tasks panel. Using the MICR feature (FC 4481 and 9471) for InfoPrint Models TS2, TS3, TD3/4, and TD5/6 Before you begin MICR hardware Feature Codes 4481 and 9471 and MICR feature software must be installed on the printer.
  • Page 428: Using The Stacker Basket Extension (Fc 4775) Feature

    Using the Stacker Basket Extension (FC 4775) feature Before you begin The Internal Stacker feature (Feature Code 4770/4771) must be installed and enabled to use the Stacker Basket Extension feature (FC 4775). Your service representative must install all special features. The Internal Stacker feature provides an internal stacker which can be used to stack perforated forms.
  • Page 429 STACK HEIGHT (inch) (mm) 2. Set the forms length to 17 inches. 3. Lower the stacker table (3) to the lowest position. 4. Open the stacker gate (6). Appendix. Features...
  • Page 430 5. Install the upper paper guard (4). It acts as a paper weight, compacting the output from the printer. a. Loosen the thumb screws (2) inside the stacker unit. b. Line up the holes (5) in the guard with the knobs and place the guard on the printer.
  • Page 431: Forms Identification (Bar Code) Feature (Fc 4464)

    Forms Identification (Bar Code) feature (FC 4464) Feature Code 4464 must be installed and enabled to use this feature. Your service representative must install all special features. The Forms Identification (Bar Code) feature, also known as Form Bar Code, verifies that the form with the preprinted bar code you are loading matches the description of the form you select on the Form Settings panel.
  • Page 432: Adding Or Changing A Form Bar Code For An Existing Snapshot

    9:56 6/28/11 Figure 116. Form Settings panel This section describes the following procedures for using the Forms ID feature. v Adding or changing a form bar code in an existing Snapshot. v Defining a form bar code for a new Snapshot. v Using preprinted bar code forms.
  • Page 433: Defining A Form Bar Code For A New Snapshot

    4. Enter the new value in the Form Bar Code field. If you change the value to 0000, bar code checking will no longer be done for this form when it is loaded in the future. 5. Select OK to accept the new value. Defining a form bar code for a new Snapshot Before you begin About this task...
  • Page 434: Cleaning The Forms Bar Code Sensor

    Cleaning the forms bar code sensor About this task Do this procedure to clean the forms bar code sensor. You should clean the forms bar code sensor every day. Procedure: Procedure 1. Lift the tractor cover to expose the forms bar code sensor. 2.
  • Page 435: Disabling Form Bar Code Checking

    Figure 117. Cleaning the forms bar code sensor Note: Do not blow across the sensor because that might force dust inside and damage the sensor. Disabling Form Bar Code checking About this task If for some reason, the correct form is loaded but the preprinted bar code is damaged, printed incorrectly, or is not readable, or if the bar code sensor is not working, you can bypass the printer-generated errors by disabling form bar code checking.
  • Page 436: Problem Resolution When Using Preprinted Bar Code Forms

    Results A restart occurs automatically. Do not attempt any other task until the restart completes. Problem resolution when using preprinted bar code forms About this task In addition to the usual error messages that can appear when you load forms, the following three messages are directly related to preprinted bar code forms: D72E Form bar code sensor not ready D72F Form bar code mismatch...
  • Page 437: Infoprint Manager Operations For Aix Feature (Fc 4560) On The Infoprint Controller Operator Console

    a. Select Printer Definition → Pre/Postprocessing → UP3I Devices to display the Pre/Postprocessing - UP3I Devices panel. This displays a list of the UP3I devices that are currently communicating on the UP3I network. Select a device from the list to display the status and current settings on the right side of the panel.
  • Page 438: Enabling The Ipds Tcp Protocol For The Ipm Feature

    v The InfoPrint Manager AIX server must be configured to support this feature. Specifically, the /etc/hosts file must be updated to include the printer's IP address. See the InfoPrint Manager: Update Guide for U483536 and UR54088 for more information. v The printer protocol definition information must be set correctly for the protocol being used by InfoPrint Manager to submit jobs.
  • Page 439: Using The Commercial Print Support (Fc 4940/4941)

    Procedure: Procedure 1. Select Frequent Tasks → Remote terminals to display the Remote Terminals panel. 2. Select InfoPrint Manager. 3. At the top of the Main touch panel, select the Logon button to display the Logon window. 4. In the Logon window, enter the following to log onto the AIX server where InfoPrint Manager is installed: v User ID on Remote Host - enter a valid AIX userid for the InfoPrint Manager AIX server.
  • Page 440: Installing And Removing The Ptfe Mat And Ptfe Wear Strips

    v Finished Weight (with ink and varnish) = 157 pound text, offset, or book = 63 pound bond/233 gsm maximum v Caliper = 0.0092 inches, maximum v Porosity = 80 through the Gurley measurement system using mercury v Smoothness = 2.5 Parker print surface rating v Description = Coated freesheet (free of groundwood), matte or gloss finish This feature is available on InfoPrint Models HS2, HS3, HD3/4, and HD5/6.
  • Page 441 About this task Do this procedure to install the preheat platen PTFE mat and wear strip. Procedure: Procedure 1. Shut down and power off the system. 2. Remove all forms from Printer 2. 3. Open the center and top covers of the printer. 4.
  • Page 442 c. With the clip inserted into the mat and the wear strip, and the mat and strip taped in place on the clip, roll the mat and wear strip (2) up and over the top of the clip (1) so that the sensor cutout (3) will face the front of the printer when you install the assembly on the shutter vacuum plate.
  • Page 443 CAUTION: <2-24> Sharp edges exist in this area. 6. Install the entire assembly onto the preheat platen through the preheat platen entry area: a. Bring the bottom edge of the mat up to the clip and loosely hold the mat in your left hand and the clip in your right hand.
  • Page 444 c. While holding the clip in your right hand, release the mat from your left hand, and let it unroll onto the preheat platen (2). Ensure that the mat and wear strip lay flat on the preheat platen and that the holes are aligned, front to back, with the holes in the shutter vacuum plate.
  • Page 445 g. If your clip installs using the M4 thumbscrew, attach the clip (2) to the vacuum plate (4) using the M4 thumbscrew (5). Appendix. Features...
  • Page 446 7. Power on the system. 8. Reload the forms. See “Working with Forms” for loading instructions. 9. Set the Printer Speed (Printer Definition → Printer → Basic). 10. Adjust the temperature and check the fusing quality as follows: a. Close the center and top covers, the back door, the stacker gate and stacker door, and the oiler gate.
  • Page 447 Removing the PTFE mat and wear strip assembly Before you begin Printer 1 and Printer 2 must be powered off before you start this task. About this task Do this task when the PTFE mat or wear strip show obvious signs of wear or damage, or you start getting offset on prints, or when the mat assembly is not needed for the type of form you are running.
  • Page 448 assembly from the preheat platen entry area. 6. Power on the system. 7. Reload the forms. See “Working with Forms” for loading instructions. 8. Close the center and top covers, the back door, the stacker gate and stacker door, and the oiler gate. 9.
  • Page 449: Enabling Feature Codes And Rpqs

    Enabling Feature Codes and RPQs Before you begin Your service representative must install Feature Codes and RPQs. Your system administrator can enable or disable some features using the Features panel (Printer Definition → Features). About this task The Features panel lists the Feature Codes and RPQs that are currently installed on the printer.
  • Page 450: Uninstalling Feature Codes And Rpqs

    Results A restart occurs automatically. Do not attempt any other task until the restart completes. Uninstalling Feature Codes and RPQs Before you begin Your service representative must install Feature Codes and RPQs. Your system administrator can uninstall them using the Features panel (Printer Definition → Features).
  • Page 451: Notices

    Web sites. The materials at those Web sites are not part of the materials for this Ricoh product and use of those Web sites is at your own risk.
  • Page 452 This unit must be disposed of according to applicable local and national regulations. Ricoh encourages owners of information technology (IT) equipment to responsibly dispose of their equipment when it is no longer needed. Ricoh offers a variety of location-specific product return programs to assist equipment owners with the responsible disposal of their InfoPrint or Ricoh branded equipment.
  • Page 453: Trademarks

    EEE. For proper collection and treatment, contact your local Ricoh representative. Trademarks These terms are trademarks or registered trademarks of Ricoh Co., Ltd., in the United States, other countries, or both: v Advanced Function Presentation...
  • Page 454 v FICON v GDDM v IBM v MVS v MVS/SP v POWER v Print Services Facility v System/360 v System/370 Operating the InfoPrint 4100...
  • Page 455: Index

    Index Special characters aligning forms 363 Check Reset button 36 aligning forms in both printers 156 checking for front-facing page 186 ? button 36 aligning forms on the tractor pins 77, 94 checking forms alignment 85, 102, 128, aligning forms when forms are broken between printers 160 checking print quality 190 Numerics...
  • Page 456 Console panels and windows (continued) defining trace archives 368 enabling and disabling Manage Users 353 defining user functions 353 pre/postprocessors 53 Marks window 360 defining user IDs 353 enabling Feature Codes and RPQs 435 Network - Adapters 382 deleting notes 352 enabling pre- and postprocessors 356, Network - Attachments 381 deleting pre- and postprocessors 390...
  • Page 457 forms input area 12 input display area 7 manage users 352 cleaning 264 Input loop paper jam 227 Manage Users window 353 forms jam installing adapters 381, 382 manual load procedure 82, 99, 112, 125 between printer 1 and printer 2 238 installing the CCD 320 Marks window 360 between printer and...
  • Page 458 operator console, using the InfoPrint print quality settings in snapshots 191 procedures (continued) Manager Operations GUI 423 Print Registration button 36 canceling a job 53 operator message area 36 Print Registration panel 364 changing forms on Printer 1 81, 97, Operator Message area 36 Print Samples panel 366 110, 123...
  • Page 459 procedures (continued) scale 186 saving print quality settings to a screen Ready 42 snapshot 191 on-screen-display controls 38 Ready button 25 saving traces 246 searching snapshots 63 Ready status 42 selecting the Universal Forms Control sending notes 352 recovering from forms jam 243 (UFC) sensors sensors reduced print quality 248...
  • Page 460 stacker gate 23 threading the Buffer/Flipper Unit in an using Dual Toner Mark/Side Verify stacker height 19 H-configuration 173 sensor for same side printing 407 Stacker jams 228 threading tractored fan-fold forms 91 using Dual Toner Mark/Side Verify stacker pendulum forms jam 236 procedures 91 sensor in Duplex mode 407 stacker table 23...
  • Page 462 Program Number: 5765–G79 5765–G74 Printed in USA S550-1298-02...

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