Honda EG3500X Owner's Manual page 45

WARRANTY SERVICE INFORMATION
Servicing dealership personnel are trained professionals. They
should be able to answer any question you may have. If you
encounter a problem that your dealer does not solve to your
satisfaction, please discuss it with the dealership's management.
The Service Manager or General Manager can help. Almost all
problems are solved in this way.
If you are dissatisfied with the decision made by the dealership's
management, contact the Honda Power Equipment Customer
Relations Office. You can write to:
American Honda Motor Co., Inc.
Power Equipment Division
Customer Relations Office
4900 Marconi Drive
Alpharetta, Georgia 30005-8847
Or telephone:
(770) 497-6400
When you write or call, please give us this information:
l
Model and serial number (see pages 9 and 10 )
l
Name of dealer who sold the generator to you
l
Name and address of dealer who services your generator
l
Date of purchase
l
Your name, address, and telephone number
l
A detailed description of the problem
43