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38
Barracuda 5400.1 Product Manual, Rev. A
comparison shopping, and seamless integration with key distributors for a
one-stop shopping experience.
For support, questions and comments:
Internet: reseller.seagate.com/benefits/index.html
Phone (direct): +1-405-936-1210
Phone (toll-free): 1-877-271-3285 (US & Canada)
Seagate Online Store
US customers can purchase Seagate disc drives, tape drives, tape supplies
and accessories 24 hours daily at buytape.seagate.com.
Automated Phone Services
®
SeaFONE
(1-800-SEAGATE) is the Seagate toll-free number (1-800-732-
4283) to access our automated self-help and directory assistance for
Seagate support services. Using a touch-tone phone, you can find service
and support phone numbers, answers to commonly asked questions, trouble-
shooting tips and specifications for disc drives and tape drives 24 hours daily.
International callers can reach this service by dialing +1-405-936-1234.
®
SeaFAX
(1-800-SEAGATE) is the Seagate automated FAX delivery sys-
tem. Using a touch-tone phone, you can obtain technical support information
by return FAX 24 hours daily. International callers can reach this service by
dialing +1-405-936-1220.
Presales, Technical Support and Customer Service
Presales Support
Our Presales Support staff can help you determine which Seagate products
are best suited for your specific application or computer system.
Technical Support
If you need help installing your drive, consult your system's documentation or
contact the dealer's support services department for assistance specific to
your system. Seagate technical support is also available to assist you online
at support.seagate.com or through one of our technical support service cen-
ters. Have your system configuration information and your drive's "ST" model
number available.
SeaTDD™ (+1-405-936-1687) is a telecommunications device for the deaf
(TDD). You can send questions or comments 24 hours daily and exchange
messages with a technical support specialist from 8:00
.
. to 11:45
.
. and
A
M
A
M
1:00
.
. to 6:00
.
. (Central time) Monday through Friday.
P
M
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