Vermont Castings Vigilant II 2310 Homeowner's Installation And Operating Instructions Manual page 26

limited Three year warranty
MHSC warrants that this Vigilant II Coal Stove will be
free of defects in material and workmanship for a period
of three years from the date you receive it, except that
the thermostat assembly, coal grates, handles, glass
door panels, cement, and gasketing shall be warranted
for one year as described below.
MHSC will repair or replace, at its option, any part
found to be defective upon inspection by a Vermont
Castings Authorized Dealer. The customer must pay
for any Authorized Dealer in-home travel fees or service
charges. If upon inspection the damage is found to be
the fault of the manufacturer, repairs will be authorized
at no charge to the customer for parts and/or labor.
Any Vigilant II Coal Stove or part thereof that is repaired
or replaced during the limited warranty period will be
warranted for a period not to exceed the remaining
term of the original limited warranty or six (6) months,
whichever is longer.
limited one year warranty
The following parts of the Vigilant II Coal Stove are
warranted to be free of defects in material and work-
manship for a period of one year from the date you
receive it. These parts are the thermostat assembly,
coal grates, handles, glass door panels, cement, and
gasketing. Any of these items found to be defective will
be repaired or replaced at no charge, upon the return of
said part to a Vermont Castings' Authorized Dealer with
postage prepaid.
exclusions and limitations
1. This warranty is transferable; however, proof of
original purchase is required.
2. MHSC offers no warranty on chipping of enamel
surfaces. Inspect your Vigilant II Coal Stove prior to
accepting it for any damage to the enamel.
3. This warranty does not cover misuse of the Vigilant
2000898
II Coal Stove as described in the Owners' Manual,
nor does it cover a Vigilant II Coal Stove that has
been modified unless authorized by a Vermont Cast-
ings' representative in writing.
4. This warranty does not cover a stove repaired by
someone other than a Vermont Castings' Authorized
Dealer.
5. Damage to the unit while in transit is not covered
by this warranty but is subject to claim against the
common carrier. Contact the Vermont Castings'
Authorized Dealer from whom you purchased your
Vigilant II Coal Stove. (Do not operate the Vigilant II
Coal Stove as this may negate the ability to process
the claim with the carrier.)
6. Claims are not valid where the installation does not
conform to local building and fire codes or, in their
absence, to the recommendations in the Owner's
Guide.
how To obtain Service
If a defect is noted within the warranty period, the cus-
tomer should contact a Vermont Castings' Authorized
Dealer with the following information:
1. Name, address, and telephone number of the pur-
chaser.
2. Date of purchase.
3. Serial number from the label on the back of the
stove.
4. Nature of the defect or damage.
5. Any relevant information or circumstances, ie., in-
stallation, mode of operation when defect was noted.
A warranty claim will then start in process. MHSC
reserves the right to withhold final approval of a war-
ranty claim pending a visual inspection of the defect by
authorized representatives.
Vermont Castings Vigilant
®
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