Crosley CAW9444DW1 Use And Care Manual page 13

Troubleshooting
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First try the solutions suggested here or visit our website to possibly avoid the cost of a service call.
If you experience
Not cleaning or
removing stains
Incorrect dispenser
operation
Fabric damage
Odors
Lid locked light is
flashing
Single-dose laundry
packet not dissolving
13
Possible Causes
Washer not loaded as recommended.
Adding detergent on top of load.
Using too low a water level selection.
Using too much detergent.
Solution
Washer is less efficient at cleaning when load is tightly packed.
Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
Add only 1 or 2 additional garments after washer has started.
Add detergent, oxi products, and color-safe bleach to the
bottom of the basket before adding the load items.
Choose a water level that matches the load being washed.
The suds from too much detergent can keep washer from
operating correctly. Always measure detergent and follow
manufacturer's directions based on load size and soil level.
Not using correct cycle for fabric Use a higher soil level cycle option and warmer wash
type. temperature to improve cleaning.
Use Heavy cycle for tough cleaning. See the "Cycle Guide" to
match your load with the best cycle.
Not using dispensers. Use dispensers to avoid chlorine bleach and fabric softener
staining.
Load dispensers before starting a cycle. Select Fabric Softener
Added option when using fabric softener.
Do not add products directly onto load.
Not washing like colors together. Wash like colors together and remove promptly after the cycle
is complete to avoid dye transfer.
Clogged dispenser. Use only liquid chlorine bleach in the bleach dispenser. Use only
fabric softener in the fabric softener dispenser.
Sharp items were in pockets during Empty pockets, zip zippers, and snap or hook fasteners before
wash cycle, washing to avoid snags and tears.
Strings and straps could have tangled. Tie all strings and straps before starting wash load.
Items may have been damaged Mend rips and broken threads in seams before washing.
before washing.
Fabric damage can occur if load is Load garments in loose heaps evenly around the basket wall.
tightly packed. Load with dry items only.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 additional garments after washer has started.
Liquid chlorine bleach may have Do not pour liquid chlorine bleach directly onto load. Wipe up
been added incorrectly, bleach spills.
Undiluted bleach will damage fabrics. Do not use more than
recommended by manufacturer.
Do not place load items on top of bleach dispenser when
loading and unloading washer.
Garment care instructions may not Always read and follow garment manufacturer's care label
have been followed, instructions. See the "Cycle Guide" to match your load with the
best cycle.
Monthly maintenance not done as See "Cleaning Your Washer" in "Washer Maintenance."
recommended.
Unload washer as soon as cycle is complete.
Using too much detergent. Be sure to measure correctly. Always follow the manufacturer's
directions.
See "Cleaning your Washer" section.
The lid is not closed. Close the lid. The washer will not start or fill with the lid open.
A cycle was stopped or paused The washer may still be spinning. The lid will not unlock until the
using the Start/Pause button, basket has stopped spinning. This may take several minutes if
washing large loads or heavy fabrics.
Adding laundry packet incorrectly. Be sure laundry packet is added to washer basket before adding
clothes. Follow the manufacturer's instructions to avoid damage
to your garments.