Crosley CAW12444DW1 Use And Care Manual page 14

Troubleshooting
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First try the solutions suggested here or visit our website to possibly avoid the cost of a service call.
if you experience Possible Causes Solution
Check plumbing for correct drain
hose installation. Drain hose extends
into standpipe farther than 4.5"
(114 mm).
Washer not draining/
spinning, loads are still
wet, or spin light remains
on (indicating that the
washer was unable to
pump out water within
10 minutes)
Too much detergent causing suds to
slow or stop draining and spinning.
Dry spots on load High speed spins extract more
after cycle moisture than traditional top-load
washers.
Check for proper water supply. Incorrect or wrong
wash or rinse
temperatures
Energy-saving controlled
wash temperatures.
Load not rinsed Check for proper water supply.
Not using HE detergent or using too
much HE detergent.
Washer not loaded as recommended.
Using too low a water level selection.
Sand, pet hair, lint, etc. Heavy sand, pet hair, lint, and
on load after washing detergent or bleach residues may
require additional rinsing.
Load is tangling Washer not loaded as recommended.
Added more water to washer.
Washer not loaded as recommended.
Not cleaning or
removing stains
Check drain hose for proper installation. Use drain hose form
and securely attach to drainpipe or tub. Do not tape over drain
opening. Lower drain hose if the end is higher than 96" (2.4 m)
above the floor. Remove any clogs from drain hose.
Use only HE detergent. Always measure and follow detergent
directions for your load. To remove extra suds, select RINSE &
SPIN. Do not add detergent.
The high spin speeds combined with airflow during the final spin
can cause items near the top of the load to develop dry spots
during the final spin. This is normal.
Check that hot and cold inlet hoses are not reversed.
Both hoses must be attached to both washer and faucet, and
have both hot and cold water flowing to inlet valve.
Check that inlet valve screens are not clogged.
Remove any kinks in hoses.
ENERGY STAR_'_* qualified washers use cooler wash and rinse
water temperatures than traditional top-load washers. This
includes cooler hot and warm washes.
Check that hot and cold inlet hoses are not reversed.
Both hoses must be attached and have water flowing to the
inlet valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
The suds from too much detergent can keep washer from
operating correctly.
Use only HE detergent. Be sure to measure correctly.
Always measure detergent and follow detergent directions based
on load size and soil level.
The washer is less efficient at rinsing when load is tightly packed.
Load garments in loose heaps evenly around the washplate.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 additional garments after washer has started.
Choose a water level that matches the load being washed.
Add an Extra Rinse to the selected cycle.
See "Using Your Washer" section.
Select a cycle with a slower wash action and spin speed; however,
items will be wetter than those using a higher speed spin. See the
"Cycle Guide" to match your load with the best cycle.
Load garments in loose heaps evenly around the washplate.
Reduce tangling by mixing types of load items. Use the
recommended cycle for the type of garments being washed.
Washer senses load size and adds correct amount of water.
This is normal and necessary for clothes to move. It is normal
for the wash load to be not completely covered in water. Added
water lifts the laundry off the washplate, resulting in less effective
cleaning.
Load garments in loose heaps evenly around the washplate.
Add only 1 or 2 additional garments after washer has started.
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