Troubleshooting - Crosley CAW12444DW1 Use And Care Manual

Troubleshooting
First try the solutions suggested here or visit our website to possibly avoid the cost of a service call.
Check the following for
proper installation or
see "Using Your
Washer may not be level.
Washer" section.
If you experience Possible Causes Solution
Feet may not be in contact with the Front and rear feet must be in firm contact with floor, and
floor and locked, washer must be level to operate properly.
Clicking or metallic
noises
Gurgling or humming
Load could be unbalanced.
Objects caught in washer drain
system.
Washer may be draining water.
Load sensing may be occurring. Humming
Check the following for Washer not level.
proper installation:
Fill hoses not attached tightly.
Fill hose washers.
Drain hose connection.
Not enough water
in washer
Check household plumbing for leaks
or clogged sink or drain.
Washer not loaded as
recommended.
Load not completely covered
in water.
Check for proper water supply.
Washer won't run or fill,
washer stops working
or wash light remains
on (indicating that the
washer was unable to
fill appropriately)
Check floor for flexing or sagging. If flooring is uneven, a 3/4"
(19 mm) piece of plywood under your washer will reduce sound.
See "Level the Washer" in Installation Instructions.
Load garments in loose heaps evenly around the washplate.
Adding wet items to washer or adding more water to basket
could unbalance washer.
Wash smaller loads to reduce imbalance.
Do not tightly pack. Avoid washing single items.
Use Bulky cycle for oversized, non-absorbent items such as
jackets and small comforters.
See "Cycle Guide" and "Using Your Washer" in this Use and
Care Guide.
Empty pockets before washing. Loose items such as coins
could fall between basket and tub or may block pump.
It may be necessaw to call for service to remove items.
It is normal to hear metal items on clothing such as metal snaps,
buckles, or zippers touch against the stainless steel basket.
It is normal to hear the pump making a continuous humming
sound with periodic gurgling or surging as final amounts of
water are removed during the Drain & Spin cycles.
You may hear the hum of the sensing spins after you have
started the washer. This is normal.
Water may splash off basket if washer is not level. Check that
load is not unbalanced or tightly packed.
Tighten fill-hose connection.
Make sure all four fill hose flat washers are properly seated.
Pull drain hose from washer cabinet and properly secure it to
drainpipe or laundw tub.
Do not place tape over drain opening.
Water can back up out of a clogged sink or drainpipe. Check all
household plumbing for leaks (laundw tubs, drain pipe, water
pipes, and faucets.)
Improper loading can cause basket to be out of alignment
and cause water to splash off tub. See "Using Your Washer"
for loading instructions.
This is normal operation for an HE low-water washer. The load
will not be completely underwater. The washer senses load sizes
and adds correct amount of water for optimal cleaning. See
"What's New Under the Lid."
IMPORTANT: Do not add more water to washer. The added
water lifts the load off the washplate, resulting in less cleaning.
Both hoses must be attached and have water flowing to
inlet valve.
Both hot and cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water flow.
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