Panasonic KX-TGF380 Operating Instructions Manual page 73

Problem
App alert is not displayed or
announced.
or
Text message alert is not
displayed or announced.
Answering system
Problem
The unit does not record new
messages.
I cannot operate the answering
system remotely.
The unit does not emit the
specified number of rings.
For assistance, please visit www.panasonic.com/support
TGF38x(en)_1205_ver101.pdf 73
Cause/solution
R Confirm that the cellular phone supports the Message Access
Profile (MAP) specification to use text message alert feature.
R Confirm that the cellular phone supports the Serial Port Profile
(SPP) specification to use App alert feature.
R Confirm that the [Application Alerts manager] setting of your
Android phone is turned on.
R "Alert On/Off" is set to "Off". Set it to "On" (page 54).
R "Voice alert" is set to "Off". Set it to "On" (page 54).
R The Bluetooth device's Bluetooth notifications setting is turned
off.
R The handset selected to display and/or announce alerts is in
use.
R The Bluetooth device or its corresponding cellular line is in use.
R Your cellular phone's Bluetooth feature is turned off. Turn it on.
Cause/solution
R The answering system is turned off. Turn it on (page 57).
R The answering system does not answer or record calls from
cellular lines.
R The message memory is full. Erase unnecessary messages
(page 58, 59).
R The recording time is set to "Greeting only". Change the
setting (page 63).
R Your phone service provider's voicemail service may be
answering your calls before the unit's answering system can
answer your calls. Change the unit's number of rings setting
(page 62) to a lower value, or contact your phone service
provider.
R The answering system will not answer incoming calls while the
other devices such as headset or handsets are engaged in a
call.
R The remote access code is not set. Set the remote access code
(page 61).
R You are entering the wrong remote access code. If you have
forgotten your remote access code, enter the remote access
code setting to check your current code (page 61).
R The answering system is turned off. Turn it on (page 62).
R You cannot operate the answering system when calling a
cellular phone paired to the base unit.
R If the ring once setting is turned off (page 29), the number of
rings decreases by 1 from the specified number of rings.
Useful Information
73
2014/12/05 10:20:16