Common Problems - Dell E2016 User Manual

Common Problems

The following table contains general information about common monitor problems you
might encounter and the possible solutions:
Common
Symptoms
No Video/Power
LED off
No Video/Power
LED on
Poor Focus
Shaky/Jittery
Video
Missing Pixels
Stuck-on Pixels
Brightness
Problems
Geometric
Distortion
What You Possible Solutions
Experience
No picture • Ensure that the video cable connecting the monitor and
• Verify that the power outlet is functioning properly
• Ensure that the power button is depressed fully.
No picture or no • Increase brightness & contrast controls via OSD.
brightness • Perform monitor self-test feature check.
• Check for bent or broken pins in the video cable
• Run the built-in diagnostics.
Picture is fuzzy, • Perform Auto Adjust via OSD.
blurry, or ghosting • Adjust the Phase and Pixel Clock controls via OSD.
• Eliminate video extension cables.
• Reset the monitor to factory settings.
• Change the video resolution to the correct aspect ratio.
Wavy picture or • Perform Auto Adjust via OSD.
• Adjust the Phase and Pixel Clock controls via OSD.
fine movement
• Reset the monitor to factory settings.
• Check environmental factors.
• Relocate the monitor and test in another room.
LCD screen has • Cycle power on-off.
spots • Pixel that is permanently off is a natural defect that can
• For more information on Dell Monitor Quality and Pixel
LCD screen has • Cycle power On-Off.
bright spots • Pixel that is permanently off is a natural defect that can
• For more information on Dell Monitor Quality and Pixel
Picture too dim • Reset the monitor to factory settings.
• Auto Adjust via OSD.
or too bright
• Adjust brightness & contrast controls via OSD.
Screen not • Reset the monitor to factory settings.
centered correctly • Auto Adjust via OSD.
• Adjust horizontal & vertical controls via OSD.
the computer is properly connected and secure.
using any other electrical equipment.
connector.
occur in LCD technology.
Policy, see Dell Support site at:
support/monitors.
occur in LCD technology.
Policy, see Dell Support site at:
com/support/monitors
http://www.dell.com/
http://www.dell.
.
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