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Dell E2015HV User Manual

Dell e2015hv; e2215hv; e2715h lcd monitor
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User's Guide
Dell E2015HV
Dell E2215HV
Dell E2715H
Model No.: E2015HV / E2215HV / E2715H
Regulatory model: E2015HVf / E2215HVf / E2715Hf

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Summary of Contents for Dell E2015HV

  • Page 1 User‘s Guide Dell E2015HV Dell E2215HV Dell E2715H Model No.: E2015HV / E2215HV / E2715H Regulatory model: E2015HVf / E2215HVf / E2715Hf...
  • Page 2 Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/ or other countries.

  • Page 3: Table Of Contents

    Contents Dell Display Manager User's Guide ....6 Overview ......6 Using the Quick Settings Dialog .
  • Page 4 Product-Specific Problems ....63 Dell Soundbar Problems ....64 Appendix .
  • Page 5 Other Regulatory Information ....67 Contact Dell ......67 Setting Up Your Monitor .

  • Page 6: Dell Display Manager User's Guide

    Dell Display Manager User's Guide Overview Dell Display Manager is a Windows application used to manage a monitor or a group of monitors. It allows manual adjustment of the displayed image, assignment of automatic settings, energy management, image rotation and other features on select Dell models. Once installed, Dell Display Manager will run each time the system starts and will place its icon in the notification tray.

  • Page 7: Setting Basic Display Functions

    The Quick Settings dialog box also provides access to Dell Display Manager’s advanced user interface which is used to adjust Basic functions, configure Auto Mode and access other features. Setting Basic Display Functions A Preset Mode for the selected monitor can be manually applied using the menu on the Basic tab.
  • Page 8 Dell Display Manager is pre-configured for many popular applications. To add a new application to the assignment list, simply drag the application from the desktop, Windows Start Menu or elsewhere, and drop it onto the current list. NOTE: Preset Mode assignments targeting batch files, scripts, and loaders, as well as non-executable files such as zip archives or packed files, are not supported and will be ineffective.

  • Page 9: Applying Energy-Conservation Features

    Applying Energy-Conservation Features On supported Dell models, the PowerNap tab will be available to provide energy conservation options. When the screensaver activates, the monitor’s Brightness can automatically be set to minimum level or the monitor can be put to sleep in order to save additional power.

  • Page 10: About Your Monitor

    About Your Monitor Package Contents Your monitor ships with all the components shown below. Ensure that you have received all the components and Contact Dell if anything is missing. NOTE: Some items may be optional and may not ship with your monitor.

  • Page 11: Product Features

    Thin-Film Transistor, Liquid Crystal Display and LED backlight. The monitor’s features include: • E2015HV: 49.53cm (19.5 inches) diagonal viewable image size, 1600 x 900 resolution, plus full-screen support for lower resolutions. • E2215HV: 54.69 cm (21.5 inches) diagonal viewable image size, 1920 x 1080 resolution, plus full-screen support for lower resolutions.

  • Page 12: Identifying Parts And Controls

    • E2715H: TCO Certified Displays. • E2015HV/E2215HV: Surpports VGA. • E2715H: Surpports VGA, DVI-D, Displayport 1.2. • Energy Gauge shows the energy level being consumed by the monitor in real time. Identifying Parts and Controls Front View E2015HV: E2215HV/E2715H: Function buttons (For more information, see Operating the Monitor)
  • Page 13 Barcode serial number label Refer to this label if you need to contact Dell for technical support. Security lock slot Secures monitor with security lock (security lock not included). Dell soundbar mounting To attach the optional Dell Soundbar. slots E2215HV: E2215HV Back View with Monitor Stand About Your Monitor...
  • Page 14 Security lock slot Secures monitor with security lock (security lock not included). Service Tag Label The Dell service tag is used for Dell warranty and customer service management purposes and for records of the base system. Barcode serial number label Refer to this label if you need to contact Dell for technical support.
  • Page 15 Side View E2015HV/E2215HV E2715H Right Side Bottom View E2015HV/E2215HV: Label Description AC power connector To connect the monitor power cable. VGA connector To connect your computer to the monitor using a VGA cable. E2715H: Label Description AC power connector To connect the monitor power cable.

  • Page 16: Monitor Specifications

    This is referred to as Power Save Mode. If the computer detects input from keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power-saving feature: E2015HV: Horizontal Vertical Power...
  • Page 17 Activate the computer and monitor to gain access to the OSD. NOTE: The Dell E2015HV/E2215HV/E2715H monitor is ENERGY STAR®- compliant. Zero-power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor. ** Maximum power consumption with max luminance and contrast.

  • Page 18: Pin Assignments

    Pin Assignments 15-pin D-Sub connector Pin Number Monitor Side of the 15-pin Side Signal Cable Video-Red Video-Green Video-Blue Self-test GND-R GND-G GND-B DDC +5 V GND-sync DDC data H-sync V-sync DDC clock About Your Monitor ...
  • Page 19 DVI Connector Pin Number 24-pin Side of the Connected Signal Cable TMDS RX2- TMDS RX2+ TMDS Ground Floating Floating DDC Clock DDC Data Floating TMDS RX1- TMDS RX1+ TMDS Ground Floating Floating +5 V power Self test Hot Plug Detect TMDS RX0- TMDS RX0+ TMDS Ground...
  • Page 20 DisplayPort connector Pin Number 20-pin Side of the Connected Signal Cable ML0(p) ML0(n) ML1(p) ML1(n) ML2(p) ML2(n) ML3(p) ML3(n) AUX(p) AUX(n) DP_PWR_Return +3.3 V DP_PWR About Your Monitor ...

  • Page 21: Plug And Play Capability

    Identification Data (EDID) using Display Data Channel (DDC) protocols so that the system can configure itself and optimize the monitor settings. Most monitor installations are automatic. You can select different settings if required. Flat-Panel Specifications Model E2015HV E2215HV E2715H number Active matrix - TFT Active matrix - TFT...

  • Page 22: Resolution Specifications

    16.7 mil colors 16.7 mil colors Color Gamut 85 % (typical) ** 85 % (typical) ** 85 % (typical) ** E2015HV/E2215HV/E2715H color gamut (typical) is based on CIE1976 (85 %) and CIE1931 (72 %) test standards. Resolution Specifications Model number E2015HV E2215HV/E2715H Scan range •...

  • Page 23: Preset Display Modes

    Preset Display Modes The following table lists the preset modes for which Dell guarantees image size and centering: E2015HV： Horizontal Vertical Sync Polarity Pixel Clock Display Mode Frequency Frequency (Horizontal/ (MHz) (kHz) (Hz) Vertical) VESA, 720 x 400 31.5 70.1 28.3...

  • Page 24: Physical Characteristics

    Physical Characteristics The following table lists the monitor's physical characteristics: Model Number E2015HV E2215HV E2715H Connector type 15-pin D-subminiature (Blue connector) 15-pin D-subminiature (Blue connector)； DVI-D: white connector； DP: Black connector Signal cable type DVI-D DisplayPort Dimensions: (with stand) 358.8 mm 395.8 mm...

  • Page 25: Environmental Characteristics

    0.33 kg (0.73 lb) 0.40 kg (0.88 lb) 1.19 kg (2.62 lb) assembly Environmental Characteristics The following table lists the environmental conditions for your monitor: Model Number E2015HV E2215HV E2715H Temperature • Operating 0 °C to 40 °C (32 °F to 104 °F) •...

  • Page 26: Lcd Monitor Quality & Pixel Policy

    In almost every case, these fixed pixels are hard to see and do not detract from display quality or usability. A display with 1 to 5 fixed pixels is considered normal and within competitive standards. For more information, see Dell Support site at: http://www.dell.com/support/monitors. Maintenance Guidelines...

  • Page 27: Setting Up The Monitor

    Setting Up the Monitor Attaching the Stand NOTE: The stand base is detached when the monitor is shipped from the factory. 1. Assemble the stand riser to stand base. E2015HV: E2215HV: E2715H: Setting Up the Monitor ...
  • Page 28 Tighten the screw located on the base. 2. Attach the stand assembly to the monitor: E2015HV/E2215HV: a. Place the monitor on a soft cloth or cushion near the edge of desk. b. Align the stand assembly bracket to the monitor groove.

  • Page 29: Connecting Your Monitor

    Do not use three cables at the same time. Use three the cables only when they are connected to three different computers with appropriate video systems. Connecting the blue VGA Cable E2015HV: E2215HV: E2715H: Setting Up the Monitor...

  • Page 30: Connecting The White Dvi Cable (For E2715H Only)

    Connecting the white DVI cable (for E2715H only) Connecting the black DP cable (for E2715H only) Note: The graphics are used for the purpose of illustration only. Appearance on the computer may vary. Organizing Your Cables (for E2215HV / E2715H) After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment), organize all cables as shown above.

  • Page 31: Attaching The Cable Cover (For Only E2715H)

    After placing the monitor panel on a soft cloth or cushion, complete the following steps to remove the base: E2015HV: Setting Up the Monitor ...
  • Page 32 E2215HV: 1. Use a long screwdriver to push the release latch located in a hole just above the stand. 2. Once the latch is released, remove the base away from the monitor. E2715H: 1. Press and hold the stand-release button. 2.

  • Page 33: Wall Mounting (Optional)

    输入电源/정격입력: 100-240V 50/60Hz 1.5A XXXXXXX-XXXXX Made in China KCC-REM-TPV-E2014Hc 輸入電源: 交流電壓100-240伏特, 1.5安培, 50/60赫茲 N889 신청인/제조자: Manufactured Date: Apr. 2013 Raheen Business Park Limerick Ireland www.dell.com XXXXX TPV Electronics(Fujian) Co., Ltd. REV A00 Made in China /Fabricado en China / 080-854-0066 中國製造/中国制造/중국에서 만든 Q40G019N-700-43A...

  • Page 34: Operating The Monitor

    Press the button to turn on the monitor. Using the Front-Panel Controls Use the keys on the front of the monitor to adjust the image settings. E2015HV/E2215HV: Front-Panel Keys Description Use the Preset modes key to choose from a list of preset color modes.

  • Page 35: Front-Panel Keys

    E2715H: Front-Panel Keys Description Use the Preset modes key to choose from a list of preset color modes. See Using the OSD Menu. Preset modes Use the Input Source key to select between different video signals that may be connected to your Input Source monitor.

  • Page 36: Using The On-Screen Display (Osd) Menu

    Front-Panel Keys Description Use the Up key to adjust (increase ranges) items in the OSD menu. Use the Down key to adjust (decrease ranges) items in the OSD menu. Down Use the OK key to confirm your selection. Use the Back key to go back to the previous menu. Back Using the On-Screen Display (OSD) Menu Accessing the Menu System...
  • Page 37 NOTE: Auto Adjust is only available when you use the analog (VGA) connector. 2. Press the buttons to toggle between options in the Menu. As you move from one icon to another, the option name is highlighted. 3. To select the highlighted item on the menu press the button again.
  • Page 38 The table below provides a list of all the OSD menu options and their functions. Icon Menu and Description Submenus Energy Use This meter shows the energy level being consumed by the monitor in real time. Brightness/ Use the Brightness and Contrast menu to adjust the Contrast Brightness/Contrast.
  • Page 39 Brightness Allows you to adjust the brightness or luminance of the backlight. Press the key to increase brightness and press the key to decrease brightness (min 0 ~ max 100). Allows you to adjust the contrast or the degree of Contrast difference between darkness and lightness on the monitor screen.
  • Page 40 The following dialog appears on a black screen as the monitor self-adjusts to the current input: Auto Adjustment allows the monitor to self-adjust to the incoming video signal. After using Auto Adjustment, you can further tune your monitor by using the Pixel Clock (Coarse) and Phase (Fine) controls under Display.
  • Page 41 Input Source Use the Input Source menu to select between different (for E2715H video signals that may be connected to your monitor. only) Auto Select Select Auto Select to scan for available input signals. Select VGA input when you are using the analog (VGA) connector.
  • Page 42 Input Color Allows you to set the video input mode to: • RGB: Select this option if your monitor is Format connected to a computer or DVD player using the HDMI to DVI adapter. • YPbPr: Select this option if your DVD player supports only YPbPr output.
  • Page 43 • Standard: Loads the monitor's default color settings. This is the default preset mode. • Multimedia: Loads color settings ideal for multimedia applications. • Movie: Loads color settings ideal for movies. • Game: Loads color settings ideal for most gaming applications.
  • Page 44 Saturation This feature can adjust the color saturation of the video image. Use to adjust the saturation from ‘0’ to ‘100’. Press to increase the monochrome appearance of the video image. Press to increase the colorful appearance of the video image.
  • Page 45 Aspect Ratio Adjusts the image ratio as Wide 16:9, 4:3, or 5:4. NOTE: Wide 16:9 adjustment is not required at maximum preset resolution 1600 x 900 (for E2015HV) or 1920 x 1080 (for E2215HV/E2715H). Horizontal the buttons to adjust image left and right.
  • Page 46 Energy Power Button Allows you to set the power LED indicator on or off during active to save energy. Reset Energy Select this option to restore default Energy Settings. Settings Operating the Monitor ...
  • Page 47 Menu Select this option to adjust the settings of the OSD such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. Language Allows you to set the OSD display to one of eight languages: English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese.
  • Page 48 Timer Allows you to set the time for which the OSD remains active after you press a key on the monitor. Use the keys to adjust the slider in 1 second increments, from 5 to 60 seconds. Lock Controls user access to adjustments. When Lock is selected, no user adjustments are allowed.
  • Page 49 Shortcut Key 1 User can select from "Preset Modes", "Brightness/Contrast", "Auto Adjust", "Input Source" （for E2715H only）, "Aspect Ratio" and set as shortcut key. Operating the Monitor ...
  • Page 50 Shortcut Key 2 User can select from "Preset Modes", "Brightness/Contrast", "Auto Adjust", "Input Source" （for E2715H only） , "Aspect Ratio" and set as shortcut key. Operating the Monitor ...
  • Page 51 Reset Allows you to restore shortcut key to the default setting. Personaliza- tion Other Operating the Monitor ...
  • Page 52 DDC/CI DDC/CI (Display Data Channel/Command Interface) allows a software on your computer to adjust the monitor display settings like the brightness, color balance etc. Enable (Default): Optimizes the performance of your monitor and provides a better customer experience. Disable: Disables the DDC/CI option and the following message appears on the screen.

  • Page 53: Osd Messages

    This feature will help reduce minor cases of image Conditioning retention. If an image appears to be stuck on the monitor, select LCD Conditioning to help eliminate any image retention. Using the LCD Conditioning feature may take some time. LCD Conditioning feature cannot remove severe cases of image retention or burn-in.
  • Page 54 See Monitor Specifications for the horizontal and vertical frequency ranges addressable by this monitor. Recommended mode is 1600 x 900 (for E2015HV) or 1920 x 1080 (for E2215HV/E2715H) You will see the following message before the DDC/CI function is disabled.
  • Page 55 Activate the computer and wake up the monitor to gain access to the OSD. If you press any button other than the power button, the following messages will appear depending on the selected input: If VGA or DVI or DP cable is not connected, a floating dialog box as shown below appears.
  • Page 56 See Solving Problems for more information. Operating the Monitor ...

  • Page 57: Setting The Maximum Resolution

    (for E2015HV) or 1920 x 1080 (for E2215HV/E2715H). 4. Click OK. If you do not see 1600 x 900 (for E2015HV) or 1920 x 1080 (for E2215HV/ E2715H) as an option, you may need to update your graphics driver. Depending on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: • Go to www.dell.com/support, enter your service tag, and download...

  • Page 58: Using The Tilt

    Using the Tilt Tilt With the stand assembly, you can tilt the monitor for the most comfortable viewing angle. E2015HV/E2215HV: E2715H: NOTE: The stand base is detached when the monitor is shipped from the factory. Operating the Monitor ...

  • Page 59: Troubleshooting

    Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instruction Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1.

  • Page 60: Built-In Diagnostics

    Built-in Diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.

  • Page 61: Common Problems

    Common Problems The following table contains general information about common monitor problems you might encounter and the possible solutions. Common Symptoms What You Possible Solutions Experience No Video/Power LED No picture • Ensure that the video cable connecting the monitor and the computer is properly connected and secure.
  • Page 62 Missing Pixels LCD screen has spots • Cycle power on-off. • Pixel that is permanently off is a natural defect that can occur in LCD technology. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/ monitors.

  • Page 63: Product-Specific Problems

    • Restart the computer in the safe mode. Safety-Related Issues Visible signs of smoke • Do not perform any troubleshooting steps. or sparks • Contact Dell immediately. Intermittent Problems Monitor malfunctions • Ensure that the video cable connecting the monitor to on & off the computer is connected properly and is secure.
  • Page 64 Product-Specific Problems Specific Symptoms What You Possible Solutions Experience Screen image is too Image is centered on • Check the Aspect Ratio setting in the Display OSD. small screen, but does not • Reset the monitor to Factory fill entire viewing area Settings.

  • Page 65: Dell Soundbar Problems

    Dell Soundbar Problems Common Symptoms What You Possible Solutions Experience No sound for system No power to • Turn the Power/Volume knob on the Soundbar clockwise to where the Soundbar Soundbar - the power the middle position; check if draws power from an...
  • Page 66 Distorted Sound Other audio source is • Clear any obstructions between the Soundbar and the user. used • Confirm that the audio line-in plug is completely inserted into the jack of the audio source. • Decrease the volume of the audio source. • Turn the Power/Volume knob on the Soundbar counter- clockwise to a lower volume setting.

  • Page 67: Appendix

    3. Click Contact Us on the top left side of the page. 4. Select the appropriate service or support link based on your need. 5. Choose the method of contacting Dell that is convenient for you. Appendix ...

  • Page 68: Setting Up Your Monitor

    (for E2015HV) or 1920 x 1080 (for E2215HV/E2715H). 4. Click OK. If you do not see 1600 x 900 (for E2015HV) or 1920 x 1080 (for E2215HV/ E2715H) as an option, you may need to update your graphics driver. Please choose the scenario below that best describes the computer...

  • Page 69: If You Have A Dell Desktop Or A Dell Portable Computer With Internet Access

    2. After installing the drivers for your graphics adapter, attempt to set the resolution to 1600 x 900 (for E2015HV) or 1920 x 1080 (for E2215HV/ E2715H) again. NOTE: If you are unable to set the resolution to 1600 x 900 (for E2015HV) or 1920 x 1080 (for E2215HV/E2715H), please contact Dell to inquire about a graphics adapter that supports these resolutions.

  • Page 70: Procedures For Setting Up Dual Monitors In Windows Vista , Windows 7 , Windows 8 Or Windows 8.1

    Procedures for setting up dual monitors in Windows Vista® , Windows® 7 , Windows® 8 or Windows® 8.1 For Windows Vista® Connect the external monitor(s) to your laptop or desktop using a video cable (VGA, DVI, DP, HDMI etc.) and follow any of the below setup method.
  • Page 71 2. Click Display Settings. 3. Click Identify Monitors. • You may need to restart your system and repeat steps 1 to 3 if the system does not detect the added monitor. Setting Up Your Monitor ...

  • Page 72: For Windows® 7

    For Windows® 7 Connect the external monitor(s) to your laptop or desktop using a video cable (VGA, DVI, DP, HDMI etc.) and follow any of the below setup method. Method 1: Using keyboard shortcut “Win+P” 1. Press the Windows logo key + P on your keyboard. 2.
  • Page 73 2. Click Multiple displays to choose a display selection. If you do not see the additional monitor listed, click Detect. • You may need to restart your system and repeat steps 1 to 3 if the system does not detect the added monitor. Setting Up Your Monitor ...

  • Page 74: For Windows® 8 Or Windows 8.1

    For Windows® 8 or Windows 8.1 Connect the external monitor(s) to your laptop or desktop using a video cable (VGA, DVI, DP, HDMI etc.) and follow any of the below setup method. Method 1: Using keyboard shortcut “Win+P” 1. Press the Windows logo key + P on your keyboard. 2.
  • Page 75 2. Right-click on the desktop and click Screen resolution. 3. Click Multiple displays to choose a display selection. If you do not see the additional monitor listed, click Detect. • You may need to restart your system and repeat steps 1 to 3 if the system does not detect the added monitor.

  • Page 76: Setting Display Styles For Multiple Monitor

    Setting Display Styles For Multiple Monitor After the external monitor(s) have been set up, users can select the desired display style from Multiple displays menu: Duplicate, Extend, Show Desktop On. • Duplicate these displays: Duplicate the same screen on two monitors with the same resolution, chosen based on the monitor with a lower resolution.
  • Page 77 For Windows® 8 or Windows 8.1 Setting Up Your Monitor ...
  • Page 78 • Extend these displays: This option is recommended when an external monitor is connected to a laptop, and each monitor can display different screen independently to improve user convenience. The relative position of the screens can be set up here, for example monitor 1 may be set up to be to the left of monitor 2 or vice versa.
  • Page 79 For Windows® 7 For Windows® 8 or Windows 8.1 Setting Up Your Monitor ...
  • Page 80 • Show desktop only on…: Display the status of a particular monitor. This option is typically chosen when the laptop is used as a PC so the user can enjoy a large external monitor. Most current laptops support mainstream resolutions. As shown in the figure above, the resolution of the laptop monitor is only 1280 x 800, but after connecting a 27”...
  • Page 81 For Windows® 7 Setting Up Your Monitor ...
  • Page 82 For Windows® 8 or Windows 8.1 Setting Up Your Monitor ...

This manual is also suitable for:

E2215hvE2715h

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