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GM’s participation in an Alternative Dispute Resolution Program. Keep this booklet with your vehicle and make it available to a Buick dealer if warranty work is needed. Be sure to keep it with your vehicle if you sell it so future owners will have the information.
2005 Buick Warranty and Owner Assistance Information An Important Message to Buick Owners....1 Maintenance and Warranty Service Records ..11 Buick’s Commitment to You ........1 Chemical Paint Spotting ........11 Owner Assistance ..........1 Warranty Coverage – Extensions .......12 GM Participation in an Alternative Dispute Touring Owner Service –...
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2005 Buick Warranty and Owner Assistance Information Owner Assistance ..........27 Buick Courtesy Transportation ......29 Customer Satisfaction Procedure .......27 Warranty Information for California Only ....30 State Warranty Enforcement Laws .....29 Special Policy Adjustment Programs Beyond Assistance For Text the Warranty Period ........30 Telephone (TTY) Users .........29...
Warranty Service – United States and Owner Assistance Canada Your Buick dealer is best equipped to provide all your service needs. Should you ever encounter a problem Your selling dealership has made a large investment to that is not resolved during or after the limited warranty ensure that they have the proper tools, training, and parts period, talk to a member of dealer management.
Warranty Coverage at a Glance ® The warranty coverages are summarized below. 6.6L DURAMAX Diesel Engine (If Equipped) New Vehicle Limited Warranty • Coverage is for the first 3 years or 36,000 miles, Bumper-to-Bumper (Includes Tires) whichever comes first. It then has a $100.00 deductible charge after the 3 years or 36,000 miles •...
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Federal California • • Gasoline Engines Gasoline Engines − Defects and performance for cars and light duty − Defects and performance for cars, light duty, and truck emission control systems are covered for medium duty truck emission control systems are the first 2 years or 24,000 miles, whichever covered for the first 3 years or 50,000 miles, comes first.
GM will provide for repairs to the vehicle during the Obtaining Repairs warranty period in accordance with the following terms, To obtain warranty repairs, take the vehicle to a Buick conditions, and limitations. dealer facility within the warranty period and request the What Is Covered needed repairs.
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GM Dealer Parts Warranty of 12 months from Towing the date of purchase, parts only. Towing is covered to the nearest Buick dealer facility if GM Licensed Accessories are covered under the your vehicle cannot be driven because of a accessory-specific manufacturer’s warranty and are not...
® 6.6L DURAMAX Diesel Engine Coverage Damage Due to Bedliners ® For trucks equipped with a 6.6L DURAMAX Diesel Owners of trucks with a bedliner, whether after-market Engine, the diesel engine, except those items listed or factory installed, should expect that with normal under “What Is Not Covered”...
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Damage or Corrosion Due to Environment, Items such as: Chemical Treatments, or Aftermarket • Filters Products • Brake Pads/Linings Damage caused by airborne fallout, chemicals, tree sap, • Clutch Linings stones, hail, earthquake, water or flood, windstorm, • Keyless Entry Batteries * lightning, the application of chemicals or sealants •...
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Extra Expenses GM does not authorize any person to create for it any other obligation or liability in connection with these Economic loss or extra expense is not covered. vehicles. Any implied warranty of merchantability or fitness for a particular purpose applicable to this Examples include: vehicle is limited in duration to the duration of this •...
Tire Service or repaired, depending on the component involved. Any authorized Buick or tire dealer for your brand of All exchange components used meet GM standards and tires can assist you with tire service. If, after contacting are warranted the same as new components.
® 6.6L DURAMAX Diesel Engine • Glow Plug Control System: control/glow plug assembly, glow plugs, cold advance relay, Components and ECM ® • For trucks equipped with a 6.6L DURAMAX Diesel Fuel injection control module, integral oil cooler, Engine, the complete engine assembly, including transmission adapter plate, left and right common fuel rails, fuel filter assembly, fuel temperature turbocharger components, is covered for defects in...
Airborne pollutants can fall upon and work done. You can rely on your Buick dealer to use the adhere to painted surfaces on your vehicle. This proper parts and repair practices.
GM dealer facility, authorized dealer facility for warranty service. You may preferably one which sells and services Buick vehicles. be asked to show the repair orders to verify the Once you return to the United States provide your period of time the warranty is to be extended.
Warranty Service – Foreign Countries Recreation Vehicle and Special Body or Equipment Alterations This warranty applies to GM vehicles registered in the United States and normally operated in the United Installations, or alterations to the original equipment States or Canada. If you have permanently relocated vehicle, or chassis, as manufactured and assembled by and established household residency in another country, GM, are not covered by this warranty.
Pre-Delivery Service Noise Emissions Warranty for Light Duty Trucks Over Defects in the mechanical, electrical, sheet metal, paint, 10,000 LBS. GVWR Only trim, and other components of your vehicle may occur at the factory or while it is being transported to GM warrants to the first person who purchases this the dealer facility.
Emission Control Systems Warranty The emission warranty on your vehicle is issued in How to Determine the Applicable accordance with the U.S. Federal Clean Air Act. Defects Emissions Control System Warranty in material or workmanship in GM emission parts may (Light Duty Trucks Only) also be covered under the New Vehicle Limited Warranty Bumper-to-Bumper coverage.
Federal Emission Control System Federal Emission Defect Warranty Warranty GM warrants to the owner the following: • The vehicle was designed, equipped, and built so Federal Warranty Coverage as to conform at the time of sale with the • applicable regulations of the Federal Car and Light Duty Truck equipped with Car and Environmental Protection Agency (EPA).
Federal Emission Performance Warranty California Emission Control System Warranty Some states and/or local jurisdictions have established periodic vehicle Inspection and Maintenance (I/M) This section outlines the emission warranty that GM programs to encourage proper maintenance of your provides for your vehicle in accordance with the vehicle.
Your Rights and Obligations California Emission Defect and Emission (For Vehicles Subject to California Exhaust Performance Warranty Coverage Emission Standards) For cars and trucks with light duty or medium duty emissions: The Emission Control System Warranty on your vehicle is issued in accordance with the California Air •...
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3,000 hours of operation, whichever comes first. reasonable amount of time, not to exceed 30 days. Any authorized Buick dealer will, as necessary under As the vehicle owner, you should also be aware that GM these warranties, replace, repair, or adjust to GM may deny warranty coverage if your vehicle or a part specifications any genuine GM parts that affect...
Emission Warranty Parts List Powertrain Control System Barometric Pressure Sensor The emission parts listed here are covered under the Emission Control System Warranty. The terms are Brake Switch explained previously in this section under the “Federal Camshaft Position Actuator Assembly * Emission Control System Warranty”...
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Programmable Read Only Memory (PROM) Fuel Management System ® Throttle Position Sensor Common Rail Assembly (6.6L DURAMAX Diesel) * Throttle Position Switch Diesel Fuel Injection Pump * Vehicle Control Module (VCM) ** Diesel Fuel Injection Pump Timing Adjust Vehicle Speed Sensor Diesel Fuel Injector Control Module –...
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Air Management System Throttle Body * Air Cleaner Throttle Body Heater Air Cleaner Diaphragm Motor Throttle Closing Dashpot Air Cleaner Resonator Turbocharger Assembly * ® Air Cleaner Temp. Compensator Valve Turbocharger Boost Sensor (6.6L DURAMAX Diesel) Air Intake Ducts Turbocharger Oil Separator Charge Air Control Actuator Turbocharger Thermo Purge Switch ®...
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Ignition Control Module Exhaust Gas Recirculation System Ignition Timing Adjustment EGR Feed and Delivery Pipes or Cast-in Passages Knock Sensor EGR Valve ® Spark Plug Wires EGR Valve Cooler (6.6L DURAMAX Diesel) Spark Plugs EGR Vacuum Pump Assembly ® (6.6L DURAMAX Diesel) Catalytic Converter System Secondary Air Injection System...
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Hybrid Fittings ABS Control Module ** (On Hybrid vehicles only) Gaskets Auxiliary Transmission Pump, Relay, and Circuit Grommets Battery Pack Current Sensor and Circuit Hoses Battery Pack 12V Modules (3) Housings Brake Pedal Switch (PCM ZAB Switch) Mounting Hardware Energy Storage Control Module ** Pipes GMLAN (CAN) Communications Circuit Pulleys...
If, in an emergency situation, it is necessary to * “Genuine GM parts,” when used in connection with have repairs performed by other than a Buick dealer GM vehicles means parts manufactured by or for and you believe the repairs are covered by emission...
Those repairs qualifying under the warranty will Washington, DC 20460 be performed by any Buick dealer at no charge. Repairs For a vehicle subject to the California Exhaust Emission which do not qualify will be charged to you. You will Standards, you may contact the: be notified as to whether or not the repair qualifies under...
Your satisfaction and goodwill are important to your resolved by the dealer without further help contact the dealer and to Buick. Normally, any concerns with Buick Customer Assistance Center by calling the sales transaction or the operation of your vehicle will 1-800-521-7300.
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STEP THREE: Both GM and your GM dealer are You may contact the BBB Auto Line Program using the committed to making sure you are completely satisfied toll-free telephone number or write them at the with your new vehicle. However, if you continue to following address: remain unsatisfied after following the procedure outlined BBB Auto Line Program...
State Warranty Enforcement Laws The TTY for the Buick Customer Assistance Center is: 1-800-832-8425 in the United States Laws in many states permit owners to obtain a 1-800-236-3830 in Canada replacement vehicle or a refund of the purchase price The TTY for the Buick Roadside Assistance Center is: under certain circumstances.
18 months from delivery to the buyer or 18,000 miles on the vehicle’s odometer, whichever Buick is proud of the protection afforded by its warranty occurs first, one or more of the following occurs: coverages. In order to achieve maximum customer •...
Buick encourages customers to call the toll-free General Motors of Canada Limited telephone number for assistance. However, if you wish 1908 Colonel Sam Drive to write or e-mail Buick, refer to the address below. Oshawa, Ontario L1H 8P7 1-800-263-3777 (English) United States...