VTech VCS754 Administrator And Provisioning Manual
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VTech VCS754 Administrator And Provisioning Manual

Sip conference phone with wireless mics
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See also: User Manual
VCS754
SIP Conference Phone with Wireless Mics
Administrator and Provisioning Manual
Rev. 1 04/15

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Summary of Contents for VTech VCS754

  • Page 1: Sip_Account.2.Sip_Account_Enable

    VCS754 SIP Conference Phone with Wireless Mics Administrator and Provisioning Manual Rev. 1 04/15...

  • Page 2: Table Of Contents

    Preface ...................... 6 Text Conventions ........................ 7 Audience..........................7 Related Documents ......................7 Introducing the VCS754................8 About the VCS754 conference phone ................9 Quick Reference Guide ....................10 Network Requirements ..................... 12 VCS754 Configuration Methods ..................13 Customizing Soft Keys...................... 14 Custom soft key configuration file settings ............
  • Page 3 VCS754 Administrator and Provisioning Manual Backup Outbound Proxy Settings ..............34 Audio Settings ....................34 Quality of Service ..................35 Signaling Settings ..................35 Feature Access Codes Settings ..............36 Voicemail Settings..................37 NAT Traversal ....................38 Music on Hold Settings ................. 39 Network Conference Settings ...............
  • Page 4 VCS754 Administrator and Provisioning Manual Time Zone and Daylight Savings Settings ............63 Manual Time Settings..................64 Firmware Upgrade ....................65 Firmware Server Settings................65 Manual Firmware Update and Upload ............66 Provisioning ......................67 Provisioning Settings..................68 Plug-and-Play Settings.................. 68 DHCP Settings ....................69...
  • Page 5 VCS754 Administrator and Provisioning Manual "speed_dial" Module: Speed Dial Settings..............118 "ringersetting" Module: Distinctive Ringer Settings............119 "file" Module: Imported File Settings................120 General configuration file settings ..............120 MAC-specific configuration file settings .............121 "tone" Module: Tone Definition Settings................122 "profile" Module: Password Settings................125 General configuration file settings ..............125...

  • Page 6: Preface

    Purchase date: _______________________________ Place of purchase: ____________________________ Both the model and serial numbers of your VTech product can be found on the bottom of the console. Save your sales receipt and original packaging in case it is necessary to return your telephone for warranty service.

  • Page 7: Text Conventions

    NAT traversal settings, and so on. As the VCS754 SIP Conference Phone with Wireless Mics becomes certified for IP PBX equipment or services, VTech may make interop guides available for those specific services.

  • Page 8: Introducing The Vcs754

    NTRODUCING THE This administrator and provisioning guide contains detailed instructions for configuring the VCS754 SIP Conference Phone with Wireless Mics. Please read this guide before attempting to configure the VCS754. Some of the functions described in this chapter are duplicated in the Web User Interface (WebUI) described in the next chapter, but if you need to assign static IP addresses, they must be set at each device.

  • Page 9: About The Vcs754 Conference Phone

    Once you have ordered and configured your SIP equipment or service, the VCS754 enable you to make and receive calls as you would with any other business phone. The VCS754 provides calling features like hold, transfer, conferencing, and speed-dial numbers The VCS754 conference phone features include: ...

  • Page 10: Quick Reference Guide

    VCS754 Administrator and Provisioning Manual Quick Reference Guide The external features of the VCS754 conference phone are described below. 1. Speaker 2. LCD screen 3. Status indicator 4. MENU/SELECT key 5. Navigation keys 6. TALK/OFF key 7. Dialing keys 8. Front microphone 9.
  • Page 11 VCS754 Administrator and Provisioning Manual 1. Status indicator 2. Rear microphone 3. USB port 4. Adapter jack Back to Contents Introducing the VCS754...

  • Page 12: Network Requirements

    IP range is sufficient. If no DHCP server is present, you can assign a static IP to the VCS754. You can assign a static IP address using the VCS754 menu. Go to Admin settings > Network setting > Set static IP.

  • Page 13: Vcs754 Configuration Methods

    VCS754 to locate and upload the configuration file. For example, you can enable the VCS754, when it starts up or reboots, to check for the presence of a configuration file on a provisioning server. If the configuration file is new or has been modified in any way, the VCS754 automatically downloads the file and applies the new settings.

  • Page 14: Customizing Soft Keys

     and  icons). Any soft key level where all soft keys are invisible will be dynamically skipped when the user navigates through the available levels. On the VCS754, a soft key level consists of three soft keys (populated or blank) in a row.

  • Page 15: Configuration Using The Phone Menus

    This chapter contains instructions for using the Admin Settings menu and for accessing the Status menu. See the VCS754 User Guide for more information about the Features menu and User Settings menu. Back to Contents...

  • Page 16: Viewing The Main Menu

    Use the Status menu to verify network settings and begin troubleshooting if network problems or account registration issues affect operation. You can also find the software version of the VCS754 on the Product Info screen, available from the Status menu.
  • Page 17 VCS754 Administrator and Provisioning Manual Table 2. Status menu summary Menu Information listed 1. Network  IP address  DHCP status (Enabled/Disabled)  Subnet Mask  Gateway IP address  DNS server 1 IP address  DNS server 2 IP address ...

  • Page 18: Viewing Line Status

    VCS754 Administrator and Provisioning Manual Viewing Line status To view line status, from the Status menu, select Line. The Line menu lists the available lines, along with icons indicating each line's current registration status. Table 3. Line status icons Icon...

  • Page 19: Using The Admin Settings Menu

    VCS754 Administrator and Provisioning Manual Using the Admin Settings Menu To access the Admin Settings menu: 1. When the VCS754 is idle, press MENU.  The Main Menu appears.   to highlight Admin settings, and then press SELECT. 2. Press -or- Press 4 (Admin settings) on the dial pad.

  • Page 20: Using The Network Setting Menu

    VCS754 Administrator and Provisioning Manual Using the Network Setting menu Use the Network setting menu to configure network-related settings for the VCS754. For more information about these settings, see “Basic Network Settings” on page 48 “Advanced Network Settings” on page To use the Network setting menu: ...
  • Page 21 2. Press Save DHCP is enabled by default, which means the VCS754 will get its IP address from the network. When DHCP is disabled, you must enter a static IP address for the VCS754. You must be familiar with TCP/IP principles and protocols to configure static IP settings.

  • Page 22: Using The Line Menu

     4. Press and enter the IP address for the NTP server. If the VCS754 does not use an NTP server, you must manually enter the time and date settings. 5. Press...
  • Page 23 VCS754 Administrator and Provisioning Manual To use the Line setting menu:  1. From the Admin Settings menu, press to highlight Line, and then press SELECT.The Line menu appears.  2. Highlight the desired line, if necessary, by pressing , and then press SELECT. The full configuration menu for that line appears.

  • Page 24: Using The Provisioning Menu

    Server string—the URL of the provisioning server. The URL can include a complete path to the configuration file.  Login ID—the username the VCS754 will use to access the provisioning server.  Login PW—the password the VCS754 will use to access the provisioning server.

  • Page 25: Using The Webui

    H A P T E R SING THE The WebUI allows you to configure all aspects of VCS754 conference phone operation, including account settings, programmable keys, network settings, contact lists, and provisioning settings. The WebUI is embedded in the VCS754 operating system. When you access the WebUI, you are accessing it on the device, not on the Internet.

  • Page 26: Using The Web User Interface (Webui)

    VCS754 Administrator and Provisioning Manual Using the Web User Interface (WebUI) The Web User Interface (WebUI) resides on the VCS754 conference phone. You can access it using an Internet browser. After you log in to the WebUI, you can configure the VCS754 on the following pages: ...
  • Page 27 Ensure that you are running the latest update of your preferred browser.) 4. Type the VCS754 IP address in the browser address bar and press ENTER on your computer keyboard....

  • Page 28: Saving Your Settings

    VCS754 Administrator and Provisioning Manual Saving your settings Most WebUI configuration pages have a button. Click to save changes you have made on the page. During a configuration session, click before you move on to the next WebUI page. Back to Contents...

  • Page 29: Status Page

    VCS754 Administrator and Provisioning Manual Status Page The WebUI System Status page is equivalent to the Status menu on the VCS754. System Status The System Status page shows:  General information about your device, including model, MAC address, and software version ...

  • Page 30: System Pages

    Enable or disable the SIP account. Select to enable. Display Name Enter the name that will appear on the VCS754 display when account x is selected. The display name is also the text portion of the caller ID that is displayed for outgoing calls using account x.
  • Page 31 See “Dial Plan” on page Inter Digit Timeout (secs) Sets how long the VCS754 waits after any "P" (pause) in the dial string or in the dial plan. Maximum Number of Select the maximum number of concurrent active calls Calls allowed for that account.

  • Page 32: Dial Plan

    The dial plan consists of a series of dialing rules, or strings, that determine whether what the user has dialed is valid and when the VCS754 should dial the number. Dialing rules must consist of the elements defined in the table below.

  • Page 33: Sip Server Settings

    VCS754 Administrator and Provisioning Manual SIP Server Settings Setting Description Server address Enter the IP address or domain name for the SIP server. Server port Enter the port number that the SIP server will use. Registration Settings Setting Description Server address Enter the IP address or domain name for the registrar server.

  • Page 34: Backup Outbound Proxy Settings

    VCS754 Administrator and Provisioning Manual Backup Outbound Proxy Settings Setting Description Server address Enter the IP address or domain name for the backup proxy server. Server port Enter the port number that the backup proxy server will use. Audio Settings...

  • Page 35: Quality Of Service

    UDP (User Datagram Protocol) is generally less prone to latency, but SIP data may be subject to network congestion.  TLS (Transport Layer Security)—the VCS754 supports secured SIP signalling via TLS. Optional server authentication is supported via user-uploaded certificates. TLS certificates are uploaded using the configuration file.

  • Page 36: Feature Access Codes Settings

    VCS754 Administrator and Provisioning Manual Feature Access Codes Settings If your IP PBX service provider uses feature access codes, then enter the applicable codes here. Setting Description Assignable to PFK? Paging Enter the paging access code. Call Park Enter the call park access code. Broadsoft provides a feature access code for the park feature.

  • Page 37: Voicemail Settings

    Group Call Pickup Enter the Group Call Pickup code. Dialing the code enables the user to answer a call ringing at another VCS754 that is part of the same group. Direct Call Pickup Enter the Direct Call Pickup code. Dialing the code enables the user to answer a call ringing at another VCS754.

  • Page 38: Nat Traversal

    Ignore unsolicited MWI When selected, unsolicited MWI notifications-notifications in addition to, or instead of SUBSCRIBE and NOTIFY methods-are ignored for account x. If the VCS754 receives unsolicited MWI notifications, the Message Waiting LED will not light to indicate new messages.

  • Page 39: Music On Hold Settings

    VCS754 Administrator and Provisioning Manual Music on Hold Settings Setting Description Enable Local MoH Enables or disables a hold-reminder tone that the user hears when a far-end caller puts the call on hold. Network Conference Settings Setting Description Enable Network Enables or disables network conferencing for account x.

  • Page 40: Call Settings

    VCS754 Administrator and Provisioning Manual Call Settings You can configure call settings for each account. Call Settings include Do Not Disturb and Call Forward settings. The call settings are also available as parameters in the configuration file. See “"call_settings" Module: Call Settings” on page 116.

  • Page 41: Call Forward

    VCS754 Administrator and Provisioning Manual Call Forward Setting Description Enable Call Forward Enables or disables call forwarding for all calls on that line. Always Select to enable. Target Number Enter a number to which all calls will be forwarded. Enable Call Forward...

  • Page 42: User Preferences

    Sets how long (in seconds) the screen backlight stays on after the last button press. Ringer Volume Sets the ringer volume for incoming calls. You can also use the VOLUME  or  keys on the VCS754. Call Hold Reminder Setting Description Enable Call Hold Enables or disables the call hold reminder tone.

  • Page 43: Call Waiting

    VCS754 Administrator and Provisioning Manual Setting Description Tone Interval (secs) Sets the interval for the call hold reminder tone, in seconds. Call Waiting Setting Description Call Waiting Off When selected, disables incoming call notifications when the user is already on a call. Incoming calls are rejected.

  • Page 44: Speed Dial Keys

    VCS754 Administrator and Provisioning Manual Speed Dial Keys Click the link for each setting to see the matching configuration file parameter in “"speed_dial" Module: Speed Dial Settings” on page 118. Setting Description Name The name associated with the speed dial entry.

  • Page 45: Signaling Settings

    Max Local RTP port Enter the upper limit of the RTP port range. NAT Traversal The NAT Traversal settings are communicated to the VoIP server so that the VCS754 is reachable when connected to the Internet behind NAT. Setting Description Enable IP Masquerading Select to enable NAT traversal and IP masquerading.

  • Page 46: Ringer Settings

    Alert-Info header associated with an incoming call. This setting overrides the ringer tone you have set for the account. For example, you can set a unique ringer tone to alert the VCS754 user upon receiving any incoming calls tagged as "important" in the Alert-Info header.

  • Page 47: Paging Zone

    IP address. You must first set up paging groups (each group consisting of a multicast paging IP address and assigned User IDs) on your SIP PBX. The VCS754 can monitor a maximum of 10 multicast IP addresses.

  • Page 48: Network Pages

    VCS754 Administrator and Provisioning Manual Network Pages You can set up the VCS754 for your network configuration on the Network pages. Your service provider may require you to configure your network to be compatible with its service, and the VCS754 settings must match the network settings.

  • Page 49: Advanced Network Settings

    VCS754 Administrator and Provisioning Manual Setting Description Primary DNS If DHCP is disabled or you don't wish to use the DHCP-assigned DNS server (or one specified by your Secondary DNS service provider), enter addresses for the primary and secondary DNS servers.

  • Page 50: Lldp-Med

    VCS754 Administrator and Provisioning Manual Setting Description Priority Select the VLAN priority that matches the Quality of Service (QOS) settings that you have set for that VLAN ID. Outbound SIP packets will be marked and sent according to their priority. 7 is the highest priority. NOTE: Configuring QOS settings for your router or switch is a subject outside the scope of this document.

  • Page 51: Contacts Pages

    , or a page number to view the desired page of entries. You can also use the phone menu to manage local directory entries. For more information, see the VCS754 User Guide. Table 5 describes the buttons available on the Local Directory page.
  • Page 52 VCS754 Administrator and Provisioning Manual Table 5. Local Directory commands Click To... Sort the list by last name. Edit information for an entry View the next page of entries. View the last page of entries. View the first page of entries.

  • Page 53: Create Local Directory Entry

    VCS754 Administrator and Provisioning Manual Create Local Directory Entry Setting Description Range Default First Name Enter the appropriate names in these fields. The maximum length Blank Last Name of the first name and last name fields is 15 characters. Ringer Tone...

  • Page 54: Blacklist

    VCS754 Administrator and Provisioning Manual Blacklist On the Blacklist page, you can manage local blacklist entries. The VCS754 rejects calls from numbers that match blacklist entries. You can sort, edit, delete, and add up to 200 blacklist entries. In order to back up your blacklist entries or import another local blacklist file, the page also enables you to export and import the blacklist.

  • Page 55: Create Blacklist Entry

    VCS754 Administrator and Provisioning Manual Table 6. Blacklist commands Click To... Add a new entry. Delete all entries. Import a blacklist file. Export the blacklist. To add a new blacklist entry: 1. Click The Create Blacklist Entry page appears. 2. Enter the required information as described in the following table.

  • Page 56: Blacklist Import/Export

    The best way to create a blacklist file for import is to first export the blacklist from the VCS754. After exporting the file, open it in an .xml editor and add or modify entries. Importing a blacklist file adds the imported blacklist entries to existing entries. Therefore, it is possible to have duplicate entries after importing a blacklist file.

  • Page 57: Ldap

    VCS754 Administrator and Provisioning Manual LDAP The phone supports remote Lightweight Directory Access Protocol (LDAP) directories. An LDAP directory is hosted on a remote server and may be the central directory for a large organization spread across several cities, offices, and departments. You can configure the phone to access the directory and allow users to search the directory for names and telephone numbers.

  • Page 58: Broadsoft

    VCS754 Administrator and Provisioning Manual Broadsoft Setting Description Enable LDAP Enables or disables the phone's access to the LDAP directory. Directory name Enter the LDAP directory name. Server address Enter the LDAP server domain name or IP address. Port Enter the LDAP server port.
  • Page 59 VCS754 Administrator and Provisioning Manual Setting Description Last name attribute Sets the attribute for last name. What you enter here should match the last name attribute for entries on the LDAP server (sn for surname, for example). This helps ensure that the phone displays LDAP entries in the same format as the Local Directory.

  • Page 60: Broadsoft Phonebook Settings

    Enables or disables the phone's access to the Broadsoft Phonebook phonebook. Display name Enter the display name for the Broadsoft Phonebook. This name appears on the Directory list on the VCS754 menu. Server base address Enter the Broadsoft Phonebook server domain or IP address. Port Enter the Broadsoft Phonebook server port.

  • Page 61: Call History

    VCS754 Administrator and Provisioning Manual Call History The Call History page has no configurable settings. It displays Missed Calls, Received Calls, and Dialed Calls. Users can view their call history and "click to dial" numbers if click to dial is enabled.

  • Page 62: Servicing Pages

    VCS754 Administrator and Provisioning Manual Servicing Pages Reboot To manually reboot the VCS754 and apply settings that you have updated, click Time and Date On the Time and Date page, you can manually set the time and date, and the time and date formats.

  • Page 63: Time And Date Format

    VCS754 Administrator and Provisioning Manual Time and Date Format Click the link for each setting to see the matching configuration file parameter in “"time_date" Module: Time and Date Settings” on page 102. Default values and ranges are listed there. Setting...

  • Page 64: Manual Time Settings

    Settings to set the current time. Setting Description Date Select the current year, month, and day. Time Sets the current hour, minute, and second. Click to start the VCS754 using the manual time settings. Back to Contents Using the WebUI...

  • Page 65: Firmware Upgrade

    Using a file located on your computer or local network. No connection to the Internet is required. Consult your dealer for access to firmware update files. Click Manual Upgrade to view the page where you can manually upgrade the VCS754 firmware.

  • Page 66: Manual Firmware Update And Upload

    VCS754 Administrator and Provisioning Manual To update the firmware immediately: 1. Click You can also configure the VCS754 to check for firmware updates at regular intervals. See “Provisioning” on page Manual Firmware Update and Upload On the Manual Firmware Update Settings page, you can upgrade the VCS754 firmware using a file located on your computer or local network.

  • Page 67: Provisioning

    2. DHCP Options 3. Preconfigured URL If one of these sources is disabled, not available, or has not been configured, the VCS754 proceeds to the next source until reaching the end of the list. The provisioning settings are also available as parameters in the configuration file. See “"provisioning"...

  • Page 68: Provisioning Settings

    Setting Description Enable PnP Subscribe Select to enable the VCS754 to search for the provisioning URL via a SUBSCRIBE message to a multicast address (224.0.1.75). The VCS754 expects the server to reply with a NOTIFY that includes the provisioning URL. The process times out after five attempts.

  • Page 69: Dhcp Settings

    DHCP Settings Setting Description Use DHCP Options Enables the VCS754 to use DHCP options to locate and retrieve the configuration file. When selected, the VCS754 automatically attempts to get a provisioning server address, and then the configuration file. If DHCP options do not locate a configuration file, then the server provisioning string is checked.

  • Page 70: Resynchronization

    “Securing configuration files with AES encryption” on page Import Configuration You can configure the VCS754 by importing a configuration file from your computer or your local network. For more information about configuration file types and configuration file formatting, see “Provisioning Using Configuration Files” on page To import a configuration file: 1.

  • Page 71: Export Configuration

    SIP account settings before applying the general configuration file to other units. Reset Configuration You can reset the phone to its default settings. To reset the VCS754 to its default configuration: 1. Under Reset Configuration, click 2. When the confirmation box appears, click OK.

  • Page 72: Security

    125. To change the admin password: 1. Enter the old password (for a new VCS754, the default password is admin). 2. Enter and re-enter a new password. The password is case sensitive and can consist of both numbers and letters (to a maximum of 15 characters).

  • Page 73: Web Server

    Changing the Web Server settings will reboot the VCS754. Certificates You can upload an optional web server certificate to the VCS754 to establish a secure connection between phone and server. If a certificate is not available, the VCS754's self-signed certificate will be used during the connection transaction.

  • Page 74: System Logs

    VCS754 Administrator and Provisioning Manual System Logs On the Syslog Settings page, you can enter settings related to system logging activities. It supports the following logging modes:  Syslog server  Volatile file Under Network Trace, you can capture network traffic related to the phone's activity and save the capture as a .pcap file.

  • Page 75: Network Trace

    VCS754 Administrator and Provisioning Manual The logging levels are:  CRITICAL: Operating conditions to be reported or corrected immediately (for example, an internal component failure or file system error).  ERROR: Non-urgent failures—unexpected conditions that won't cause the device to malfunction.

  • Page 76: Provisioning Using Configuration Files

    The settings within a configuration file are grouped into modules. Most of the modules group their settings in the same way that settings are grouped on the VCS754 WebUI. For example, the "time_date" module in the configuration file contains the same settings that are on the Time and Date WebUI page.

  • Page 77: The Provisioning Process

    VCS754 checks for updated files after one minute of inactivity. 2. Download the configuration files. If any file on the provisioning server has changed, the VCS754 treats it as a new file and downloads it. If the provisioning URL specifies a path only with no filename, then by default the VCS754 looks for and retrieves the following two files: ...

  • Page 78: Resynchronization: Configuration File Checking

    If the VCS754 needs to restart after an auto-update, the restart happens only after the device has been idle for one minute. To prevent users from delaying the update process (auto-updates cannot begin until the VCS754 has been idle for one minute), or to avoid device restarts that might interfere with incoming calls: ...

  • Page 79: Configuration File Types

    “Guidelines for the MAC-Specific configuration file” on page If the provisioning URL specifies a path only with no filename, then by default the VCS754 will fetch both files. However, if the provisioning URL specifies both a path and filename, then the VCS754 will only fetch the single configuration file specified.

  • Page 80: Data Files

    However, you can export a Directory or Blacklist .xml file using the WebUI. After modifying the .xml file, you can use the configuration file "file" module to have the VCS754 import the new file. For a complete list of data file parameters, see “"file"...

  • Page 81: Configuration File Guide

    You must create a MAC-specific configuration file for each VCS754 in your system. The file name must contain the VCS754 MAC address, which is printed on a label on the bottomof the device, or available on the MENU > Status > Product Info screen. For example, a VTech VCS754 conference phone with the MAC address of 00:11:A0:10:6F:2D would download the VCS754_0011A0106F2D.cfg file.

  • Page 82: Securing Configuration Files With Aes Encryption

    You can encrypt your configuration files to prevent unauthorized users modifying the configuration files. The VCS754 firmware decrypts files using the AES 256 algorithm. After encrypting a file and placing it on your provisioning server, you can enable the VCS754 to decrypt the file after fetching it from the server.
  • Page 83 VCS754 Administrator and Provisioning Manual To enable configuration file decryption: 1. On the WebUI, click Servicing > Provisioning. 2. On the Provisioning page under Resynchronization, select Use Encryption for configuration file. 3. Enter the 16-character passphrase that you created when you encrypted the configuration file.

  • Page 84: Configuration File Parameter Guide

    25). However, the options you must enter when editing the configuration file have a different syntax and format. The settings are divided into modules. Most modules correspond to a page on the VCS754 WebUI. You may wish to reorganize the modules within the configuration file itself. The configuration file settings can be listed in any order, and the configuration file will still be valid.

  • Page 85: Sip_Account" Module: Sip Account Settings

    The SIP Account settings enable you to set up individual accounts for each user. You can add up to three accounts for each VCS754. Each account requires you to configure the same group of SIP account settings. The SIP account settings for each account are identified by the account number, from 1 to 3 for the VCS754, for example.
  • Page 86 VCS754 Administrator and Provisioning Manual Setting: sip_account.x.inter_digit_timeout Description: Sets the inter-digit timeout (in seconds) for account x. The inter-digit timeout sets how long the VCS754 waits after the last digit is entered before dialing the number. Values: 1–10 Default: Setting: sip_account.x.maximum_call_number...
  • Page 87 VCS754 Administrator and Provisioning Manual Setting: sip_account.x.primary_registration_server_port Description: Sets the registration server port for account x. Values: 1–65535 Default: 5060 Setting: sip_account.x.primary_registration_expires Description: Sets the expiration time (in seconds) of the current registration for account x. Values: 30–7200 Default: 3600 Setting: sip_account.x.registration_retry_time...
  • Page 88 VCS754 Administrator and Provisioning Manual Setting: sip_account.x.codec_priority.1 Description: Sets the highest-priority codec for account x. Values: g711u, g711a, g729a/b, Default: g711u g726, g722 Setting: sip_account.x.codec_priority.2 Description: Sets the second highest-priority codec for account x. Values: none, g711u, g711a, Default: g711a...
  • Page 89 VCS754 Administrator and Provisioning Manual Setting: sip_account.x.g729_annexb_enable Description: Enables G.729 Annex B, with voice activity detection (VAD) and bandwidth-conserving silence suppression. This setting applies only when G.729a/b is selected in a sip_account.x.codec_priority parameter. Values: 0 (disabled), 1 (enabled) Default: Setting: sip_account.x.dscp...
  • Page 90 VCS754 Administrator and Provisioning Manual Setting: sip_account.x.access_code_dnd_on Description: Sets the do not disturb (DND) ON feature access code for account x. Values: Text string Default: Blank Setting: sip_account.x.access_code_dnd_off Description: Sets the do not disturb (DND) OFF feature access code for account x.
  • Page 91 VCS754 Administrator and Provisioning Manual Setting: sip_account.x.access_code_anonymous_call_block_on Description: Sets the Anonymous Call Block ON feature access code for account x. Values: Text string Default: Blank Setting: sip_account.x.access_code_anonymous_call_block_off Description: Sets the Anonymous Call Block OFF feature access code for account x.
  • Page 92 VCS754 Administrator and Provisioning Manual Setting: sip_account.x.nat_traversal_stun_enable Description: Enables or disables STUN (Simple Traversal of UDP through NATs) for account x. STUN enables clients, each behind a firewall, to establish calls via a service provider hosted outside of either local network.

  • Page 93: Mac-Specific Configuration File Settings

    VCS754 Administrator and Provisioning Manual Setting: sip_account.x.network_bridge_uri Description: Sets the URI for the network conferencing bridge on account x. Values: Text string (SIP URI) Default: Blank Setting: sip_account.x.sip_session_timer_enable Description: Enables or disables the SIP session timer. Values: 0 (disabled), 1 (enabled)
  • Page 94 Default: Setting: sip_account.x.mwi_uri Description: Sets the MWI URI that will be used for MWI subscription. If this setting is left blank, the VCS754 uses the account x user ID for MWI subscription. Values: SIP URI text string Default: Blank Back to Contents...

  • Page 95: Network" Module: Network Settings

    VCS754 Administrator and Provisioning Manual "network" Module: Network Settings The network settings follow the format: network.[element]. General configuration file settings Setting: network.rtp.port_start Description: Sets the Local RTP port range start. Values: 1–65535 Default: 18000 Setting: network.rtp.port_end Description: Sets the Local RTP port range end.

  • Page 96: Mac-Specific Configuration File Settings

    VCS754 Administrator and Provisioning Manual Setting: network.eapol.enable Description: Enables or disables 802.1x EAPOL. Values: 0 (disabled), 1 (enabled) Default: Setting: network.eapol.identity Description: Sets the 802.1x EAPOL identity. Values: Text string Default: Blank Setting: network.eapol.password Description: Sets the 802.1x EAPOL MD5 password.
  • Page 97 VCS754 Administrator and Provisioning Manual Setting: network.nat.public_ip_addr Description: Sets the public IP address. Values: Text string (IPv4) Default: Setting: network.nat.public_sip_port Description: Sets the public SIP port. Values: 1–65535 Default: 5060 Setting: network.nat.public_rtp_port_start Description: Sets the public RTP port range start.
  • Page 98 VCS754 Administrator and Provisioning Manual Setting: network.ip.dns1 Description: Sets the primary DNS server IP address. Values: Text string (IPv4) Default: Blank Setting: network.ip.dns2 Description: Sets the secondary DNS server IP address. Values: Text string (IPv4) Default: Blank Back to Contents...

  • Page 99: Provisioning" Module: Provisioning Settings

    VCS754 Administrator and Provisioning Manual "provisioning" Module: Provisioning Settings The provisioning settings follow the format: provisioning.[element]. All these settings are exported when you manually export the configuration from the VCS754. All the provisioning settings are included in the general configuration file.
  • Page 100 VCS754 Administrator and Provisioning Manual Setting: provisioning.dhcp_option_enable Description: Enables or disables using DHCP options for locating the configuration and firmware files. Values: 0 (disabled), 1 (enabled) Default: Setting: provisioning.dhcp_option_priority_1 Description: Sets the first priority DHCP option for the provisioning/firmware file check.
  • Page 101 Plug-and-Play Subscribe and Notify protocol. Values: 0 (disabled), 1 (enabled) Default: Setting: provisioning.pnp_response_timeout Description: Sets how long the VCS754 repeats the SUBSCRIBE request if there is no reply from the PnP server. Values: 1–60 Default: Back to Contents Configuration File Parameter Guide...

  • Page 102: Time_Date" Module: Time And Date Settings

    VCS754 Administrator and Provisioning Manual "time_date" Module: Time and Date Settings The time and date settings follow the format: time_date.[element]. All these settings are exported when you manually export the configuration from the VCS754. All the time and date settings are included in the general configuration file.
  • Page 103 VCS754 Administrator and Provisioning Manual Values: Pacific/Pago_Pago, Pacific/Honolulu, Default: America/New_York America/Adak, America/Anchorage, America/Vancouver, America/Tijuana, America/Los_Angeles, America/Edmonton, America/Chihuahua, America/Denver, America/Phoenix, America/Winnipeg, Pacific/Easter, America/Mexico_City, America/Chicago, America/Nassau, America/Montreal, America/Grand_Turk, America/Havana, America/New_York, America/Caracas, America/Halifax, America/Santiago, America/Asuncion, Atlantic/Bermuda, Atlantic/Stanley, America/Port_of_Spain, America/St_Johns, America/Godthab, America/Argentina/Buenos_Aires, America/Fortaleza, America/Sao_Paulo,...
  • Page 104 VCS754 Administrator and Provisioning Manual Setting: time_date.daylight_saving_auto_adjust Description: Sets the device to automatically adjust clock for daylight savings. Values: 0 (disabled), 1 (enabled) Default: Setting: time_date.daylight_saving_user_defined Description: Enables or disables manual daylight savings configuration. Values: 0 (disabled), 1 (enabled) Default: Setting: time_date.daylight_saving_start_month...
  • Page 105 VCS754 Administrator and Provisioning Manual Setting: time_date.daylight_saving_end_week Description: Sets the week that daylight savings time ends. Values: 1–5 Default: Setting: time_date.daylight_saving_end_day Description: Sets the day that daylight savings time ends. Values: Sunday, Monday, Tuesday, Default: Sunday Wednesday, Thursday, Friday, Saturday Setting: time_date.daylight_saving_end_hour...

  • Page 106: Log" Module: Log Settings

    VCS754 Administrator and Provisioning Manual "log" Module: Log Settings The log settings control system logging activities. System logging may be required for troubleshooting purposes. The following logging modes are supported:  Serial/Console—system log output to an external console using a serial/RS-232 cable ...

  • Page 107: Remotedir" Module: Remote Directory Settings

    All these settings are exported when you manually export the configuration from the VCS754. All the remote directory settings are included in the general configuration file. Setting: remoteDir.ldap_enable Description: Enables or disables the VCS754 conference phone's access to the LDAP directory. Values: 0 (disabled), 1 (enabled) Default: Setting: remoteDir.ldap_directory_name...
  • Page 108 VCS754 Administrator and Provisioning Manual Setting: remoteDir.ldap_user_name Description: Sets the LDAP authentication user name. Values: Text string Default: Blank Setting: remoteDir.ldap_password Description: Sets the LDAP authentication password. Values: Text string Default: Blank Setting: remoteDir.ldap_base Description: Sets the LDAP search base. This sets where the search begins in the directory tree structure.
  • Page 109 Description: Sets the name attributes. Enter the name attributes that you want the VCS754 to display for each entry returned after an LDAP search. Separate each attribute with a space. For example, givenName sn will display the first name and surname for each entry.
  • Page 110 VCS754 Administrator and Provisioning Manual Setting: remoteDir.ldap_incall_lookup_enable Description: Enables or disables LDAP incoming call lookup. If enabled, the VCS754 searches the LDAP directory for the incoming call number. If the number is found, the VCS754 uses the LDAP entry for CID info. Values:...
  • Page 111 VCS754 Administrator and Provisioning Manual Setting: remoteDir.broadsoft_password Description: Sets the Broadsoft Phonebook authentication password. Values: Text string Default: Blank Setting: remoteDir.broadsoft_dir_type Description: Sets the Broadsoft Phonebook directory type. Values: Group, GroupCommon, Default: Group Enterprise, EnterpriseCommon, Personal Setting: remoteDir.ldap_check_certificate Description: Enables or disables accepting only a trusted LDAP certificate.

  • Page 112: Web" Module: Web Settings

    VCS754 Administrator and Provisioning Manual "web" Module: Web Settings The web settings control the web server IP, port, and security settings. The web settings follow the format: web.[element]. All the web settings are included in the general configuration file. Setting: web.http_port...

  • Page 113: User_Pref" Module: User Preference Settings

    VCS754 Administrator and Provisioning Manual "user_pref" Module: User Preference Settings The user settings are accessible to the VCS754 user. These settings are useful for initial setup. You may wish to remove these settings from auto-provisioning update files so that users do have their own settings overwritten.
  • Page 114 Description: Sets the backlight brightness level. Values: off, low, medium, high Default: high Setting: user_pref.idle_backlight Description: Sets the backlight brightness level when the VCS754 is idle. Values: off, low, medium, high Default: Back to Contents Configuration File Parameter Guide...
  • Page 115 Description: Sets the speakerphone volume. This setting also applies to PC speakerphone mode. Values: 1–9 Default: Setting: user_pref.key_beep_enable Description: Enables or disables key beeps on the VCS754. Values: 0 (disabled), 1 (enabled) Default: Back to Contents Configuration File Parameter Guide...

  • Page 116: Call_Settings" Module: Call Settings

    VCS754 Administrator and Provisioning Manual "call_settings" Module: Call Settings The call settings configure data related to a user's call preferences. The data is stored internally at /mnt/flash/CallSettings.xml. All the call settings (except one) follow the format: call_settings.account.x.[element] where x is an account number ranging from 1 to 3.
  • Page 117 VCS754 Administrator and Provisioning Manual Setting: call_settings.account.x.call_fwd_busy_enable Description: Enables or disables Call Forward Busy for account x. Values: 0 (disabled), 1 (enabled) Default: Setting: call_settings.account.x.call_fwd_busy_target Description: Sets the Call Forward Busy target number for account x. Values: Text string Default:...

  • Page 118: Speed_Dial" Module: Speed Dial Settings

    "speed_dial" Module: Speed Dial Settings The speed dial key settings configure the dial pad keys for speed dialing pre-programmed phone numbers. When configured, the VCS754 user can press and hold a dial pad key to dial a programmed phone number.

  • Page 119: Ringersetting" Module: Distinctive Ringer Settings

    VCS754 Administrator and Provisioning Manual "ringersetting" Module: Distinctive Ringer Settings The distinctive ringer settings configure the distinctive ringer feature. For more information, “Ringer Settings” on page 46. You can configure up to 8 instances of the distinctive ringer feature. The ringer setting parameters follow the format ringersetting.x.[element], where x is the instance of the setting, ranging from 1 to 8.

  • Page 120: File" Module: Imported File Settings

     Provisioning  Languages File parameter values are URLs that direct the VCS754 to the location of the file to be imported. None of these settings are exported when you manually export the configuration from the VCS754. General configuration file settings Setting: file.https_user.certificate...

  • Page 121: Mac-Specific Configuration File Settings

    VCS754 Administrator and Provisioning Manual MAC-specific configuration file settings Setting: file.broadsoft.trusted.certificate Description: URI of Broadsoft certificate to be imported; for example, <protocol>://<user>:<password>@<host>:<port>/<url-path> Values: Text string Default: Blank Setting: file.contact.directory.append Description: URL of contact directory to be imported. Entries in the imported file will be added to existing directory entries.

  • Page 122: Tone" Module: Tone Definition Settings

    VCS754 Administrator and Provisioning Manual "tone" Module: Tone Definition Settings The Tone Definition settings configure data for various tones for the purpose of localization. The Audio Manager component uses the data from this model to populate the mcu on bootup.
  • Page 123 VCS754 Administrator and Provisioning Manual Setting: tone.call_waiting_tone.element.x Description: Defines the call waiting tone element x. Values: Tone element string Default: Blank Setting: tone.hold_reminder_tone.num_of_elements Description: Sets the number of tone elements for the hold reminder tone. Values: 1–5 Default: Setting: tone.hold_reminder_tone.element.1 Description: Defines the hold reminder tone element 1.
  • Page 124 VCS754 Administrator and Provisioning Manual Setting: tone.stutter_dial_dial_tone.element.1 Description: Defines the stutter dial tone element 1. Values: Tone element string Default: 2 440 -180 350 -180 0 0 0 0 100 100 10 Setting: tone.stutter_dial_dial_tone.element.2 Description: Defines the stutter dial tone element 2.

  • Page 125: Profile" Module: Password Settings

    VCS754 Administrator and Provisioning Manual Setting: tone.ring_back_tone.element.1 Description: Defines the ringback tone element 1. Values: Tone element string Default: 2 440 -180 480 -180 0 0 0 0 2000 4000 65535 Setting: tone.ring_back_tone.element.x Description: Defines the ringback tone element x.

  • Page 126: Page_Zone" Module: Paging Zone Settings

    A maximum of 15 characters is allowed. Values: Text string Default: Blank Setting: page_zone.x.multicast_address Description: Enter the multicast IP address that the VCS754 will monitor. The range of valid IP addresses is 224.0.0.0 to 239.255.255.255. Values: IPv4 IP address Default: Blank Setting: page_zone.x.multicast_port Description: Enter the multicast port associated with the multicast IP.
  • Page 127 VCS754 Administrator and Provisioning Manual Setting: page_zone.call_priority_threshold Description: Set the call_priority_threshold. If the paging zone priority (page_zone.x.priority) is higher or equal to the call priority, then a multicast page can interrupt an active, dialing, or incoming call. Values: 1–10 Default:...

  • Page 128: Softkey" Module: Custom Soft Key Settings

    Call Active screen, the Call Held screen and the Live Dial screen. You can also specify the position of each soft key. Softkeys appear on the VCS754 screen in the same order as the softkey values you enter. Enter soft key values separated by commas. For more information, see “Customizing Soft Keys”...

  • Page 129: Troubleshooting

    VCS754 Administrator and Provisioning Manual H A P T E R ROUBLESHOOTING If you have difficulty with your VCS754 conference phone, please try the suggestions below. For customer service or product information, contact the person who installed your system. If your installer is unavailable, visit our website at businessphones.vtech.com...
  • Page 130  If the phone is not downloading a MAC-specific configuration file, ensure the filename is all upper case. Provisioning: "Use DHCP Option" is enabled, but the VCS754 is not getting a provisioning URL from the DHCP Server.  Ensure that DHCP is enabled in Network settings.

  • Page 131: Appendixes

    VCS754 Administrator and Provisioning Manual PPENDIXES Appendix A: Specifications RF frequency band: 1921.536–1928.448 MHz Channels: Operating temperature: 32–122 °F (0–50 °C) Power requirements: Wireless mic: Li-ion Battery Pack; 3.7V; 240mAH rechargeable battery Base unit adapter: Input: 100–240V AC 50/60Hz Output: 9V DC @ 1500mA...

  • Page 132: Appendix B:soft Keys

    VCS754 Administrator and Provisioning Manual Appendix B:Soft Keys The table below provides an alphabetical list of the labels that appear above the VCS754 soft keys. Label Description Selects the text format for input abc/ABC/123 Displays the new directory group editor...
  • Page 133 VCS754 Administrator and Provisioning Manual Label Description Returns to the previous screen Rejects an incoming call Reject Resumes a call put on hold Resume 1) Saves current setting 2) Begins save process Save Opens the Directory search editor; begins a search...

  • Page 134: Appendix C: Maintenance

    Save the original packing materials to protect your VCS754 conference phone if you ever need to ship it. Avoid water  You can damage your VCS754 conference phone if it gets wet. Do not install the VCS754 conference phone near a sink, bathtub or shower. Electrical storms ...

  • Page 135: Appendix D: Important Safety Information

    When using your VCS754 SIP Conference Phone with Wireless Mics, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1.
  • Page 136 There is a remote risk of electric shock from lightning. 14. Do not use the VCS754 SIP Conference Phone with Wireless Mics to report a gas leak in the vicinity of the leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the wireless mic is replaced in its cradle.

  • Page 137: Appendix E: Industry Canada

    VCS754 Administrator and Provisioning Manual Appendix E: Industry Canada Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation.

  • Page 138: Appendix F: Gpl License Information

    Beaverton OR 97008 ATTN: Information Technology Group — VCS754 GPL code request If your request does not fully comply with the foregoing requirements, VTech reserves the right to reject your request. Further, by requesting and receiving the available code, you release VTech, its affiliates, and its and their officers, directors, employees, and representatives (“VTech Parties”) from any liability or responsibility relating to such code,...

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