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Additional Information
Troubleshooting
Here are some simple solutions to problems which may affect the picture and sound.
Problem
No picture, no sound.
Poor or no picture (screen is dark), good
sound.
No picture on any channel after digital
tuning.
Some channels are blank.
Standby indicator flashing.
Good picture, no sound
No colour on colour programmes.
Remote control does not work.
Distorted picture when changing
programmes or selecting text.
•
If you continue to have these problems, have your TV serviced by qualified personnel.
•
NEVER open the casing yourself.
32
Additional Information
Cause
•
Power off.
•
TV in standby.
•
Aerial disconnected.
•
Low picture settings.
•
No digital transmissions in your area.
•
Weak signal.
•
Unsuitable aerial.
•
Scrambled/Subscription only
channel.
•
Channel not being transmitted.
•
Channel used only for data (no
picture or sound).
•
Digital programme set for 'Timer
Record' (regular flash).
•
Fault (irregular flashing).
•
Low or muted volume
•
Low colour level settings.
•
Batteries low.
•
Wrong mode selected
•
Connected equipment switched on.
Solution
•
Plug in the TV.
•
If the 1 indicator is lit, press the
TV I/1 button on the remote control.
•
Press the ! button on the front of the
TV.
•
Check aerial connection.
•
Access the 'Picture Adjustment'
menu and adjust the 'Brightness',
'Colour' and 'Contrast' settings.
Refer to page 21.
•
Tune in all available analogue
channels. Refer to 'Manual
Programme Preset' on page 25.
Contact a local installer to find out
when digital transmissions begin in
your area.
•
Ensure aerial/satellite dish is
correctly aligned to transmitter.
•
Ensure aerial is plugged directly into
the TV (not through other
equipment).
•
Upgrade to a higher gain aerial.
•
Upgrade to a higher gain aerial.
•
Subscribe to the pay-per-view
service.
•
Contact the broadcaster for
transmission details
•
Refer to 'The Info menu' on page 18.
•
Do not open the cabinet, refer to
qualified personnel.
•
Contact your nearest
Service Centre.
•
Press the 2 + button on the remote
control.
•
If % is displayed, press the % button
on the remote control.
•
Access the 'Picture Adjustment'
menu and adjust the 'Colour' setting.
Refer to page 21.
•
Replace batteries.
•
Press the MODE button repeatedly
to select TV mode.
•
Switch off external equipment (VCR,
DVD player etc.)
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