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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 8878 and 8879," on page 23 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code
Description
204-210-000
Test failed.
215-xxx-000
Failed CD or DVD test.
217-xxx-000
Failed BIOS fixed disk test.
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array.
217-xxx-001
Failed BIOS fixed disk test.
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array.
217-xxx-002
Failed BIOS fixed disk test.
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array.
217-xxx-003
Failed BIOS fixed disk test.
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array.
217-xxx-004
Failed BIOS fixed disk test.
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array.
217-xxx-005
Failed BIOS fixed disk test.
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array.
217-198-xxx
Could not establish drive parameters.
Action
1. Run the Quick Memory Test Diagnostic All Banks
(see "Running the diagnostic programs" on page
112).
2. Update the BIOS code (see "Updating the
firmware" on page 13).
3. Look in the test log (see "Viewing the test log" on
page 113) and correct any other errors.
1. Run the test again with a different CD or DVD.
2. Reseat the following components:
a. CD or DVD drive
b. Front panel assembly
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. CD or DVD drive
b. (Trained service technician only) Front panel
assembly
1. Reseat hard disk drive 1.
2. Replace hard disk drive 1.
1. Reseat hard disk drive 2.
2. Replace hard disk drive 2.
1. Reseat hard disk drive 3.
2. Replace hard disk drive 3.
1. Reseat hard disk drive 4.
2. Replace hard disk drive 4.
1. Reseat hard disk drive 5.
2. Replace hard disk drive 5.
1. Reseat hard disk drive 6.
2. Replace hard disk drive 6.
1. Check the drive cables and terminators.
2. Reseat the hard disk drive.
3. Replace the hard disk drive.
129
Chapter 5. Diagnostics
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