IBM System x3950 Type 8878 Service Manual page 144

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 8878 and 8879," on page 23 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
201-198-000 Memory Test Aborted: Could not run the
test; suspect microprocessor tray error.
201-198-00n Memory Test Aborted: Could not run the
test.
Note: n = 1-9 (programming error).
201-xxx-CBN Failed Memory Test: See "Memory card and
memory module (DIMM)" on page 40.
v C = memory card [1-4]
v B = physical bank [1-2]
Note: Bank 1 = DIMMs 1 and 3; Bank 2
= DIMMs 2 and 4
v N = failing DIMM [1-4]
202-xxx-0nn Failed system cache test, where nn=APIC
ID.
APIC ID (physical mode)
00, 01, 02, 03
04, 05, 06, 07
10, 11, 12, 13
14, 15, 16, 17
APIC ID (logical mode)
00, 01, 02, 03
24, 25, 26, 27
10, 11, 12, 13
34, 35, 36, 37
204-198-000 Test aborted.
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IBM System x3950 Type 8878 and System x3950 E Type 8879: Problem Determination and Service Guide
Microprocessor
1
2
3
4
Microprocessor
1
2
3
4
Action
1. Restart the server.
2. Run the diagnostic test again.
3. Reinstall the diagnostic programs (see "Updating
the firmware" on page 13).
4. (Trained service technician only) Replace the
microprocessor tray.
1. Restart the server.
2. Run the diagnostic test again.
3. Reinstall the diagnostic programs (see "Updating
the firmware" on page 13).
1. Reseat the following components:
a. DIMM N
b. Memory card C
2. Replace the components listed in step 1 one at a
time, in the order shown, restarting the server
each time.
Note: N = 9 indicates both DIMMs in physical bank
B and memory card C.
1. Reseat the following components:
a. (Trained service technician only)
Microprocessor nn
b. Microprocessor tray
2. Replace the following components one at a time,
in the order shown, restarting the server each
time.
a. (Trained service technician only)
Microprocessor nn
b. (Trained service technician only)
Microprocessor tray
1. Run the Quick Memory Test Diagnostic All Banks
(see "Running the diagnostic programs" on page
112).
2. Update the BIOS code (see "Updating the
firmware" on page 13).
3. Look in the test log (see "Viewing the test log" on
page 113) and correct any other errors.